Trusted Agent profile
★★★★★
2,014 reviews across 2 platforms
John Cotton Centre, 10 Sunnyside, Edinburgh EH7 5RA
DJ Alexander's Edinburgh office at John Cotton Centre is rated 4.1 out of 5 across 2,014 reviews on two platforms, including 504 Google reviews rated 3.2. The 1,510 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
1/5
GoogleRating only, no written review.
Hi Andrew, I am disappointed to see that you are unhappy with the service provided, please contact me directly so that I can offer some assistance. Kevin Fraser, Head of Property Management, 0131 524 1337.
1/5
GoogleRating only, no written review.
Hi Gisele, It is of great concern that you are disappointed with your experience with D.J. Alexander and we are keen to ensure that these concerns are addressed and resolved. Please contact me at KevinFraser@djalexander.co.uk and include the address of the property you are letting so we can look into this matter for you.
3/5
GoogleRating only, no written review.
Hi Lewis, thanks for the review!
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Hi Bimbo, Thanks for the great review!
5/5
GoogleRating only, no written review.
5/5
TrustpilotBest property managers in the market
Rating only, no written review.
1/5
GoogleRating only, no written review.
Hi Alexander, It is of great concern that you are disappointed with your experience with D.J. Alexander and we are keen to ensure that these concerns are addressed and resolved. In order to do so, we kindly ask you to share more details about your experience, so that we can look into this matter for you. Feel free to contact me at KevinFraser@djalexander.co.uk and include the address of the property You can also call our enquiries team on 0131 558 3000.
1/5
GoogleRating only, no written review.
Hi, It is of great concern that you are disappointed with your experience with D.J. Alexander and we are keen to ensure that these concerns are addressed and resolved. In order to do so, we kindly ask you to share more details about your experience, so that we can look into this matter for you. Feel free to contact me at KevinFraser@djalexander.co.uk and include the address of the property You can also call our enquiries team on 0131 558 3000.
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Samantha, we do not have any information regarding why you are so dissatisfied with us. Please feel free to contact me directly on steverobbins@djalexander.co.uk
1/5
GoogleRating only, no written review.
Chris, we do not have any information regarding why you are so dissatisfied with us. Please feel free to contact me directly on steverobbins@djalexander.co.uk
2/5
GoogleRating only, no written review.
Hi Chris, It is of great concern that you are disappointed with your experience with D.J. Alexander and we are keen to ensure that these concerns are addressed and resolved. In order to do so, we kindly ask you to share more details about your experience, so that we can look into this matter for you. Feel free to contact me at KevinFraser@djalexander.co.uk and include the address of the property You can also call our enquiries team on 0131 558 3000.
3/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Kris, I was very saddened to read your review this morning and wanted to reach out and encourage you to contact me personally to discuss the points you have made in your post. I am unclear from your post what we have specifically done or failed to do and would like the opportunity to gain further insight. If we have missed an opportunity to try and meet your expectations, I would like to speak with you and discuss in more detail. Steve Robbins, Head of Customer Service, steverobbins@djalexander.co.uk 0131 243 6760
5/5
Googlegood service.
Thanks for your 5-star review, Xingyu Zhao! We appreciate you taking the time to leave feedback and are glad you're happy with our service.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
DJ Alexander's Edinburgh office has 2,014 reviews across two platforms: 504 on Google, 1,510 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
DJ Alexander is rated 4.1 out of 5 across all 2,014 reviews, and 3.2 out of 5 on Google from 504 reviews, checked 9 October 2026.
DJ Alexander, John Cotton Centre, 10 Sunnyside, Edinburgh EH7 5RA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.