Every review we hold for the East Horsley office, from every platform, shown as written. First names only.
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5/5
GoogleHi Lucy,
I wanted to thank you for everything that you did, right from the start when you directed us to view YTW - something we would not have done without your encouragement. The excellent service you and your team provided along with skillful client management was also noticed.
Probably best we do not dwell on the completion day dramas due to our related sale but under very trying circumstances you demonstrated admirable 'crisis management skills' combined with a level of empathy for my mum which frankly most agents would be be incapable of delivering.
I have been in the business since 1998 and recognise first class agency and it is something that the Harvey family are grateful for.
David Β· 3 October 2023
Agent replied Β· 29 July 2023
David thank you for your kind words and this wonderful review! We are delighted that your mother has settled so well.
Best wishes Lucy
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5/5
GoogleI found the team at Curchods, East Horsley to be super helpful and supportive when going through a very challenging time. From making the offer to finally moving in, it took almost 8 months (due to several sale fall throughs on my London property). They truly were empathetic with my situation, giving invaluable advice, whilst ensuring both parties felt totally assured things were progressing no matter how many hurdles we overcame to get to our happy end result. Im so grateful to everyone in the East Horsley team. Thank you for everything!
Camilla Β· 27 September 2023
Agent replied Β· 29 July 2023
Camilla reviews like this give us motivation and help us ensure we provide high-quality care. We are so pleased that everything worked out for you in the end.
Best wishes
Lucy
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5/5
GoogleA true pleasure dealing with Lucy on the purchase of our home in Horsley. Super efficient, communicative and went above and beyond obtaining swift answers for us on a multitude of minor and larger enquiries. It's clear that her wealth of experience sets her apart from the average agent making her an asset to Curchods. She would be our first port of call if we needed advice not just on selling our house in the future but local knowledge too. Thank you for all your help!
Sophie Β· 27 September 2023
Agent replied Β· 30 December 2023
Dear Sophie, we're so glad that we were able to go above and beyond your expectations!
Best wishes
Lucy
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5/5
GoogleWe would highly recommend the team at Curchods. We found them professional and friendly throughout the process and were a pleasure to deal with. They guided us through the stressful process of selling my father's house and we could not have asked for more support, understanding and wise advice.
Lesley Β· 20 March 2025
Agent replied Β· 11 January 2025
Thank you so much for your trust in us and we were very pleased to help you finalise the sale on your behalf. Best wishes Rupert
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5/5
GoogleWe hade been looking for a property for over 6 months in the area. Churchods in East Horsley helped see many suitable properties until we eventually found what we were looking for. Further to that they helped us navigate the long and bumpy purchase process. They were always supportive, friendly, accessibly, and efficiency. I would happily use them again. Graham
Graham Β· 27 September 2025
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5/5
GoogleHad a great experience with Curchods. Lucy was very helpful and promptly answered any queries. Would definitely recommend!
Roman Β· 20 March 2024
Agent replied Β· 29 July 2023
Hi Roman, thank you for taking the time to leave a review for us at Curchods East Horsley. We're happy we could meet your expectations!
Best wishes
Lucy
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5/5
GoogleThank you so much Lucy and colleagues for all your support in purchasing my house. I know you get paid for your job, but you showed a genuine interest and enthusiasm, which I appreciated. From a prior estate agent cynic I would say you were worth every penny! Thank you!
Belinda Β· 29 February 2024
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5/5
GoogleMr Bammi guided me through the whole process and was clear about what to expect from the beginning. Highly recommended area and estate agent π π β¦
Solomon Β· 26 August 2025
Agent replied Β· 26 May 2026
Thank you sir, I love seeing my clients begin the next leg of their journey, wishing you and your family the best π β¦
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5/5
GoogleThe team at Churchods were excellent in all aspects of our house purchase. They took the time to talk to us and find out what we were looking for, when we found the ideal house they helped us through the whole process for a really quick β¦
Graham Β· 4 October 2020
Agent replied
We hope you have been very happy in new home, Graham!
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5/5
GoogleThe staff at Curchods were excellent and supported us through the entire sales and purchase process as we did both through them. Lucy was our lead estate agent and she was helpful and proactive throughout, especially towards the end when β¦
Liz Β· 4 October 2021
Agent replied Β· 20 June 2024
Many thanks Liz. We hope you are settling into your new home well!
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4/5
GoogleGreat team who were empathetic and professional in their approach which helped us decide on taking the plunge to move house. It proved a very difficult market to manoeuvre through but we appreciated the perseverance and guidance of Jordan who helped steady the boat when things looked pretty hopeless. We are now happily ensconced in our new home. Great job by the Churchods team in East Horsley. Highly recommendable.
DAVID Β· 3 October 2023
Agent replied Β· 29 July 2023
Hi David, thank you for taking the time to leave a review for us at Curchods East Horsley and we are delighted we were able to assist you with your move. We're very pleased to hear you are happily settled in your new home and wish you all the very best for the future. Best wishes, Jordan
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5/5
GoogleKate, Lucy and the team were thorough, realistic and reassuring throughout the whole house selling process and gave constant updates. It was a very personal and professional service from start to finish, we can not thank them enough and we would not hesitate in recommending or using Curchods again.
Chris Β· 20 March 2018
Agent replied
Thank you Chris. You were excellent clients, remaining remarkably stoical despite the delays with your onward purchase!
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5/5
GoogleBuying a house can always be quite stressful but having an estate agency that is hands on throughout the process and happy to answer numerous questions and offer lots of local advice about the area is a huge bonus! Thank you Lucy and Kate.
Tori Β· 20 March 2020
Agent replied
Welcome to Horsley Tori! Enjoy your first summer here and please by all means call on us again if you need any further referrals or "local knowledge". Best wishes Kate Dancey
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5/5
View Agents SellerExperienced, knowledgeable, efficient and friendly assistance
The team at Curchods, East Horsley were very supportive and responsive throughout the marketing and selling process - from the initial discussion of the property and the market, through producing the sales particulars, with the approach to market, during negotiation and then with their attentive assistance to completion. As well as demonstrating their experience in general and their knowledge of the local market, the branch staff were readily available, flexible and communicative throughout, offering sound and open-minded advice. In particular, I would like to acknowledge Kate Dancey, the branch manager, in this regard.
John Β· 11 June 2017
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5/5
View Agents BuyerLucy and team at Curchods, East Horsley
Lucy at Curchods, East Horsley went above and beyond what you would expect from an estate agent.
Showing us the house on her day off.
Informing us of all the many activities to be had in
East Horsley, we felt welcomed to the village before we had even moved.
The whole team at Curchods are very friendly, approachable and full of ideas.
Steph showed us the house initially and her enthusiasm for all of what could be done to make it our own was fantastic.
Thank you.
Katharine Β· 6 April 2017
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5/5
View Agents BuyerA little longer than I thought!
From my initial viewing and my first offer, the process of buying a house took a while longer than I thought it would, however I was lucky enough to have Lucy at the end of the phone keeping me up to date with all the twist and turns the vendors were doing.
So finally the day nears when I collect the keys to my new house and the work really begins so I would like to thank Lucy and everyone at Curchods for all your hard work.
Colin Β· 6 April 2017
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5/5
View Agents SellerA super estate agency
I think many people approach estate agents with a bit of trepidation, not knowing how straightforward the relationship will be. My experience with Curchods was exemplary and all of my fears were for nothing. Kate and her team were exceptional and they felt more like friends than a business. Being the one selling, I was kept very much informed on all matters and was kept calm. I have already recommended them to many friends and now it's going public! Thanks especially to my main contact, Robert!!
Barbara Β· 1 November 2016
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5/5
View Agents SellerProfessional and friendly service
We were very pleased with the service offered by Curchods and would happily recommend them.
They were quick to respond to our initial enquiry and Kate demonstrated an excellent knowledge of the local market and was very professional. The property was on the market quickly and Curchods arranged an impressive number of viewings in a short space of time. We were very pleased to sell the property quickly, for which we have Curchods to thank.
Lucy was professional and very diligent in ensuring that the exchange and completion went through smoothly..
Julian Β· 15 September 2016
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5/5
View Agents BuyerOutstanding service from Robert Jenkins
We recently purchased 4 West End Cottages in Ripley through Robert and his team. It was a complicated process due to a number of factors, made more difficult because we needed to complete by the 31st of March to avoid paying the double stamp duty. Our buyer created numerous problems and it looked like we weren't going to make it. Despite the fact that we weren't selling through Curchods, Robert stepped in and negotiated with our buyer and helped to pull the whole thing together.
Without him, we simply couldn't have done it. His service has been excellent all the way through the process and in the final weeks was simply outstanding.
We really can't praise him enough.
Sarah Β· 6 April 2016
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5/5
GoogleKate and the team at Curchods, West Horsley are exceptional! Their professional approach and constant communications were instrumental for us achieving our move despite a difficult property chain as well as Covid restrictions. Fantastic β¦
Frauke Β· 4 October 2021
Agent replied Β· 20 June 2024
It was a lengthy sale process, hindered largely by the first lockdown but we got there in the end! I am delighted that you are enjoying living in West Horsley and look forward to seeing your progress on the bungalow.
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5/5
GoogleCurchods showed keeness and real interest in our property from the start. Our house was a little unusual and needed appreciating for its particular features. Lucy, Kate and the team worked hard and in due course were successful on our β¦
Spackman Β· 4 October 2019
Agent replied
Thank you for your patience, tenacity and commitment to Curchods. The sale was somewhat protracted and it took our combined efforts to achieve a successful outcome. We are very glad that you are now happily settled in your new home. It was worth it in the end!
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5/5
GoogleCurchods were professional and friendly from start to finish. Their calm and patient manner was very reassuring throughout the whole process. Their knowledge of the market and the local area was extensive but most of all their friendly personal touch made them a pleasure to deal with. I would highly recommend them to anybody either wishing or needing to move house in the area. They will thoroughly look after you and give you the support you need to make your stressful house move the more bearable. Thank you Curchods for getting us our 'forver home'.
Frith Β· 8 October 2021
Agent replied
Thank you, It was a pleasure to help you with a move once again. Wishing you and all the family much happiness in your new home.
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5/5
GoogleWould highly recommend Curchods East Horsley team for anyone looking to buy/sell their house in the area. The whole team are excellent and give the full end to end service with sound advice throughout. For what can be a stressful experience they made mine so much easier. Thank you Curchods East Horsley !
Nicky Β· 20 March 2024
Agent replied Β· 29 July 2023
Thanks so much for the kind review Nicky. We all wish you the very best in your new home - Kind Regards Marc
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5/5
GoogleWe found the team at Curchods East Horsley to be really professional in their approach to our house sale and eventual purchase. They were very good at communicating with us, not only when they had positive news but also when there was a problem. They went the extra mile to find us a property to move into and we received regular updates about the house chain. We will definitely use them again.
JUSTIN Β· 8 October 2022
Agent replied Β· 29 July 2023
Thank you very much for the positive feedback. I am so pleased that it all came together for you! Best wishes Kate Dancey
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