Every review we hold for the East Horsley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleKate Dancey and her team at Curchods have been absolutely brilliant as the agents acting for the sale of my fathers house. Last year Dad had to go into a home and the house was put on the market. Curchods found a buyer very quickly and the property went under offer. there were delays from the buyers side which delayed the process and sadly my father died in January and the whole sale was tied up in Probate.
Kate has been absolutely brilliant throughout the process - dealing with lawyers, banks, buyers (and me!) whilst at the same time being very sensitive towards me and my sister during this difficult time.
Frankly I cannot fault them at all. They have gone above and beyond our expectations. This demonstrates the value in using a good estate agent. There is so much more to the sale of a property than just getting the property on the market and getting an offer. They provided guidance, advice and management of the whole process and for that I'm truly eternally grateful.
Thank you so much to all at Curchods, East Horsley. Just brilliant.
Nick · 7 August 2021
Agent replied
Dear Nick
Thank you for leaving such a positive review. I know it has been a hard year for you and your family and I am very pleased that you can all move on now in the knowledge that your father's house has gone to a good buyer who is delighted with his purchase! All the best Kate.
★★★★★ 5/5
GoogleQuick easy sale. Anil was with us all the way and very helpful
Craig · 26 August 2025
Agent replied · 26 May 2026
Thank you Craig, it was a pleasure helping you take the next step of your journey. We all have 2 lives, we live our best one when we realise we only have one.
★★★★★ 5/5
GoogleAn amazing team who are always happy to support in anyway they can! Communication great so always updated which gives peace of mind! Highly recommend
Chloe · 19 June 2026
Agent replied · 19 August 2026
Thank you so much for your kind words. We’re delighted to hear you’ve had such a positive experience with the team. Keeping our clients updated and supported throughout the process is very important to us, so we truly appreciate your recommendation.
★★★★★ 5/5
GoogleVery grateful to Lucy and the Curchods team for facilitating our move to our beautiful new home. Lucy's experience, pragmatic approach and advice was invaluable in smoothing out a complex process and enabling the move to complete. The Curchods team are responsive, professional and work really well together. I would thoroughly recommend them.
Jessica · 27 September 2025
Agent replied · 12 September 2025
"Thank you for your kind words! We're delighted to have been a part of your journey. Our team is dedicated to making the process as smooth and stress-free as possible. We appreciate your recommendation and wish you all the best in your new home!
Best wishes
Lucy
★★★★★ 5/5
GoogleWe have been using Yankie and the team at NW Property Signs since we bought our business in September 2024. They're great to work with, always quick to respond to any last minute changes and never let us down. 5 stars all day long.
James · 13 July 2025
★★★★★ 4/5
GoogleWe worked with Adam and Esme and they were both helpful and always returned calls
There were various issues with the purchase which they handled very well
Julie · 20 December 2025
★★★★★ 4/5
FacebookI initially gave them one star as my husband and myself had not very pleasant experience with a couple of agents in their Kingston office (still left my initial comment at the end). However, they tried to make it right after we made an official complain to the director and our landlord. So I thought they deserve to get reviewed again after all the hard works they've made to resolve our problems.
Michael, their Group Managing Director, is very genuine and trustworthy. He visited our place to investigate the issues all by himself and logged everything in details then he put all in action straight away. We were appointed with 2 new agents to look after our issues and they were very helpful and fairly fast in responses. It still took a couple of months to get most of things sorted but that was just because of the bookings with technicians. They were great with follow-ups and fast responses through out the whole process and we are very happy with our place now. I want to say special thanks to Michael for being very kind, genuine and supportive.
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Initial review:
Utterly disappointed with their service. They don't even deserve one star. The worst agent we've ever dealt with. Recently rented a flat through this agent in Kingston area but had to chase them up for over 2 months for a few issues as soon as we moved in but no one seems to care once they got the money. And there is no such contact/email details for official complain whatsoever on their website or anywhere. How sneaky. Hundreds of calls and emails. Lies after lies then no response. This is totally mis-selling. Maintenance promises on their contract is purely just a lie. Don't trust this agent. Avoid if you don't want to get tons of stress and ruin your new life plan.
Nicky · 15 August 2016
Agent replied
Dear Nicky
I'm very sorry that you encountered difficulties following your recent move into the property. I was pleased to be able to meet you personally this week and as agreed I'm overseeing some required maintenance issues. And I've taken steps to …See more
★★★★★ 5/5
GoogleCurchods were excellent in helping us buy a house in the area, and Esme, who showed us around and then took us through the whole process, was extremely knowledgeable and professional. Highly recommend.
Alexander · 20 February 2026
Agent replied · 20 March 2026
Thank you for the wonderful review! I strive to make the home-buying process as smooth and stress-free as possible. Welcome to Horsley!
Best wishes Esme
★★★★★ 5/5
GoogleI had an excellent experience with Curchods in East Horsley throughout my flat purchase. The whole team were incredibly efficient, communicative, and supportive from start to finish. They were always quick to get answers, acted as a …
John · 24 December 2025
Agent replied · 20 March 2026
Thank you for your kind words! Our team at Curchods in East Horsley strives to provide exceptional service to all our clients, so we're thrilled to hear you had a smooth and positive experience. We appreciate your recommendation and can't … More
★★★★★ 5/5
GoogleLucy from Curchods East Horsley handled the sale of the property very professionally balancing her obligations the seller with transparency to the buyers, and helping to bring the transaction to a close in the interest of all parties
John · 20 December 2025
Agent replied · 20 March 2026
Thank you for sharing your positive experience! We are delighted that it all worked out. We always strive to prioritise the interests of all parties involved. Good luck with your move.
Best wishes
Lucy
★★★★★ 5/5
GoogleVery efficient and friendly - would highly recommend
Nicky · 8 August 2026
Agent replied · 11 August 2026
Your wonderful feedback and rating mean a lot to us. Many thanks
lucy
★★★★★ 5/5
GoogleGreat services with timely response, staff is friendly, approachable and accommodating. Would recommend anytime!
Nad · 19 June 2026
Agent replied · 19 August 2026
Thank you for your kind feedback. We’re delighted to hear you found our service timely, friendly, and accommodating. Your recommendation is greatly appreciated.
★★★★★ 5/5
GoogleGreat service, prompt responses to any queries.
Toby · 5 August 2026
Agent replied · 19 August 2026
Thank you for your kind review. We’re delighted to have been able to support you throughout the sale of your property and wish you all the very best for the future.
★★★★★ 5/5
GoogleMPL, particularly David and Harry, made our office refurb a lot more bearable. Communication was great all the way through the process, everything kept to time and small inevitable hiccups were dealt with without fuss. Would recommend.
Emmeline · 23 June 2025
★★★★★ 5/5
GoogleCourtney manages a rental property on our behalf. The service she provides is exactly what we need as landlords. She is efficient, knowledgeable, responsive and always professional. She is a pleasure to work with.
Ian · 14 August 2026
★★★★★ 5/5
GoogleExcellent service thank you very much for all the help
Iwona · 19 June 2026
Agent replied · 19 August 2026
Thank you for your kind words, all the best!
★★★★★ 5/5
GoogleLucy and the whole team have been great. They have supported us throughout our selling through some difficult and frustrating times.
Thank you
Hilary · 20 February 2026
Agent replied · 20 March 2026
Thank you for your kind words! It was our pleasure to support you during your selling journey. We wish you all the best in your new home.
Lucy
★★★★★ 5/5
GoogleWe've worked with MPL Interiors on two projects now, first for the design and fit-out of our office, and more recently for our shopfront signage and on both occasions they've delivered exceptional results. The team really understood our vision and brought it to life with great attention to detail and a clear focus on both functionality and aesthetics.
Their experience in commercial interiors is evident in how seamlessly they managed everything from design to execution. Communication was clear throughout, deadlines were met, and the final results have really elevated our workspace and client-facing presence.
It's rare to find a company you can fully trust to get things right, but MPL Interiors have proven themselves to be exactly that. Highly recommended for any business looking to improve their environment with a team that truly knows what they’re doing.
Swiss · 23 June 2025
★★★★★ 4/5
GoogleLucy at Curchods East Horsley was really very good during our purchase. She was professional, courteous, communicative, helpful and knowledgeable. She made the whole process simple and smooth. Would definitely recommend.
Dawn · 20 March 2024
Agent replied · 30 December 2023
Hi Dawn, Thank you for taking the time to leave a review for us at Curchods East Horsley. We're happy we could meet your expectations!
Best wishes
Lucy
★★★★★ 5/5
Google⭐⭐⭐⭐⭐
I had a fantastic experience with NW Property Signs! Yanki was incredibly helpful, professional, and efficient from start to finish. He made the whole process …
Avi · 13 July 2025
★★★★★ 5/5
GoogleWe received an excellent service selling a property through Curchods, East Horsley. We had good communication about prospective buyers and their feedback from the staff. Jordan West was particularly helpful with updates when we became part of a long and complicated chain.
Maria · 20 March 2023
Agent replied · 29 July 2023
Hi Maria, Thank you again for taking the time to let us know how we did and that you were happy with the service provided. Thank you for choosing Curchods East Horsley to assist with the sale and we wish you all the very best for the future. Yours sincerely, Jordan.
★★★★★ 5/5
GoogleWe had a very easy time selling our property with Churchods in East Horsley, Lucy knows the market so well that we only had one viewing and a full asking price offer. What an easy process this was due to the great service we received. Cannot fault them in any way.
Fiona · 20 March 2025
Agent replied · 11 November 2024
Dear Fiona
Thank you for taking the time to leave a review for us at Curchods East Horsley. We're happy we could meet your expectations!
Best wishes
Lucy
★★★★★ 5/5
GoogleLucy and her team were efficient, professional and personable . I was kept well informed and knowledgeably guided through the various stages and occasional hiccups.
Linda · 14 July 2025
★★★★★ 5/5
GoogleCurchods East Horsley are seriously in danger of giving estate agents a good name! Helpful and professional staff with integrity.
Wellington · 20 January 2026
Agent replied · 20 March 2026
"Thank you for your glowing review! We strive to exceed expectations and are pleased to hear that we've helped restore your faith in estate agents. Our team is committed to delivering exceptional service with honesty and integrity. Thank you again for your kind words!"
Lucy
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
