12 reviews from buyers, from every platform, shown as written. First names only.
★★★★★ 5/5
View Agents BuyerLucy and team at Curchods, East Horsley
Lucy at Curchods, East Horsley went above and beyond what you would expect from an estate agent.
Showing us the house on her day off.
Informing us of all the many activities to be had in
East Horsley, we felt welcomed to the village before we had even moved.
The whole team at Curchods are very friendly, approachable and full of ideas.
Steph showed us the house initially and her enthusiasm for all of what could be done to make it our own was fantastic.
Thank you.
Katharine · 6 April 2017
★★★★★ 5/5
View Agents BuyerA little longer than I thought!
From my initial viewing and my first offer, the process of buying a house took a while longer than I thought it would, however I was lucky enough to have Lucy at the end of the phone keeping me up to date with all the twist and turns the vendors were doing.
So finally the day nears when I collect the keys to my new house and the work really begins so I would like to thank Lucy and everyone at Curchods for all your hard work.
Colin · 6 April 2017
★★★★★ 5/5
View Agents BuyerOutstanding service from Robert Jenkins
We recently purchased 4 West End Cottages in Ripley through Robert and his team. It was a complicated process due to a number of factors, made more difficult because we needed to complete by the 31st of March to avoid paying the double stamp duty. Our buyer created numerous problems and it looked like we weren't going to make it. Despite the fact that we weren't selling through Curchods, Robert stepped in and negotiated with our buyer and helped to pull the whole thing together.
Without him, we simply couldn't have done it. His service has been excellent all the way through the process and in the final weeks was simply outstanding.
We really can't praise him enough.
Sarah · 6 April 2016
★★★★★ 5/5
View Agents BuyerExcellent customer service and great communication throughout
I bought a house through Curchods East Horsley and dealt with Lucy who is a real pro. Super efficient, great communication from start to finish and you get the feeling she's someone who really cares about the people involved in the process. A genuine customer service ethos. Thanks guys, it was the smoothest move I've ever done.
Roger · 16 December 2016
★★★★★ 5/5
View Agents BuyerVery professional and genuine support
Lucy was excellent in helping us finding our dream home. She "understood" what we were looking for and our budget and worked with us to find us that property. We are very pleased how all the process of buying a house was dealt by Curchods and would not hesitate to recommend them.
Pedro · 13 May 2016
★★★★★ 5/5
View Agents BuyerLucy Zohdy - excellent
in buying our home, I couldn't speak more highly of the service Lucy provided. Significantly over and above our expectations. From everything including liaising with the sellers, guidance on the process, regular communication and even advice and connections on local trades people. An absolute pleasure. Thank you Lucy.
Jacqueline · 5 August 2016
★★★★★ 5/5
View Agents BuyerFriendly, Efficient, Professional
Robert showed us round several properties and provided good insights into the houses and the local area. He was very fair and articulate when we discussed house prices and regularly kept in contact throughout the time we were under offer. He went out of his way to assist in answering some late queries and helped co-ordinate the vendor's solicitors to facilitate a time pressured exchange of contracts. He was always available to answer questions and presented a friendly and welcoming first impression of the Horsley locality.
Oliver · 23 September 2016
★★★★★ 5/5
View Agents BuyerBrilliant service!
We began our property search over a year ago, and the first property we viewed in the Horsley area was with Robert Jenkins. Throughout the ups and downs of trying to purchase a new home, he has been an absolute delight to deal with. Robert understood exactly what we were looking for from the very beginning, he provided honest advice throughout, was always positive, never tried to suggest we needed to make compromises on what we were after, and has been helpful above and beyond expectation. When not in the office or available to speak to, I could always rely on his prompt reply to my calls or queries. Even as a home buyer, I felt Robert had our best interests at heart, and I am so pleased that the home we finally purchased was through Curchods.
During the course of viewing many properties, we have also met and dealt with the other members of the Curchods East Horsley team, and each one has been equally informative, helpful and a pleasure to deal with. Curchods East Horsley comes highly recommended!
Kate · 14 September 2016
★★★★★ 4/5
View Agents Buyer19 Long Reach Purchase
Lucy was always there to update and chase actions when required to do so. It was a pleasure.
Thanks
Alex · 26 January 2017
★★★★★ 4/5
View Agents BuyerExcellent service by Robert Jenkins
We found Robert Jenkins service in connection with our purchase of Brokenwood, Ockham Road North, KT24 6PF to be top class.
Whilst we were the buyer and not the selling client of Curchods we very much appreciated Robert's prompt and responsive handling of our questions being both competent and reassuring.
A good job all round.
Graham & Ruth Vickery.
Graham · 14 September 2016
★★★★★ 3/5
View Agents BuyerEfficient . Good communication and most helpful in answering queries.
Curchods were efficient and readily available even at weekends to discuss the sale process and answer questions . Their attention to detail was great eg. excellent photos which were reviewed carefully as the season changed ..Lucy's liaison and support was especially good around exchange and completion of contracts..
Philippa · 11 April 2017
★★★★★ 5/5
View Agents BuyerProfessional, friendly, happy to help and organised.
Would recommend to others.
Caroline · 1 June 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.