Every review we hold for the East Finchley office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleAgend did not show up - we tried to call but no answer. After we walked to the office to ask what happened, they were quite rude and did not apologise or care. Please avoid if you want to find a flat and be treated with respect.
Maximilian · 25 August 2024
Agent replied · 29 August 2024
Hi Maximilian,
We apologise for the inconvenience. Unfortunately, our negotiator who was scheduled to meet you at the property is currently on holiday for a week, so we’re unable to question. According to our records, he was at the property at the scheduled time, but clearly, something went wrong. Our office is reaching out to you to see if we can re-arrange a new appointment.
★★★★★ 5/5
GoogleAbby was amazing to work with! She made the whole process so smooth. From the beginning she was there to answer all of our questions and kept us well informed throughout the journey. Would definitely recommend Abby to anyone looking for a dedicated and knowledgeable estate agent.
Cassie · 1 October 2023
★★★★★ 5/5
GoogleThanks to Sergio Elia, I managed to find my next flat to rent. Not only is he a friendly person, but he also made sure to answer my questions as fast as possible via phone or email. If you want to find your new home without any stress, I would highly recommend Sergio and Martyn Gerrard to sort things out for you in a professional way.PositiveProfessionalism
Martin · 27 August 2021
★★★★★ 5/5
GoogleSophie Wilkins was the lettings negotiator helping me to find a rental property. Sophie is incredibly professional, knowledgeable and great to talk to. She kept me updated throughout the entire process and has a fantastic response time. Sophie made the entire process very pleasant and I’d highly recommend her and the team at Martyn Gerrard.
James · 12 January 2023
★★★★★ 5/5
GoogleI have had very bad experiences with other agencies in East Finchley until I met Shervin, who is one of the most professional agents I have ever seen. I didn't have much time to move. He understands what I really need and in a couple of weeks we were in our new lovely flat.
Thanks to Martyn Gerrard, Thanks to Shervin 😊
Farshid · 13 March 2022
★★★★★ 5/5
GoogleWe have worked with MG East Finchley for some years now having partnered with them to both sell our home and buy another. More recently we have worked with Ronak Mazkoory who is knowledgeable about the area, realistic and accurate when it comes to value and pricing, thoughtful about how to approach different properties and scenarios and always cheerful and fun to work with. It has been a delight to work with her.
Nicolas · 13 April 2019
★★★★★ 5/5
GoogleWe had an excellent experience of selling and buying with Martyn Gerrard. Jenna was always responsive, helpful and we really felt supported through the whole process. Both Jenna and Mason were always professional and helped keep things moving to take much of the stress out of the whole process. Thank you so much, we are now settling in to our new place.PositiveResponsiveness, Quality, Professionalism, Value
Malcolm · 27 August 2021
★★★★★ 5/5
GoogleThis review from my mother Doreen.
I recently sold my house through Martyn Gerrard. Mason Janes senior negotiator, was always friendly, knowledgable and ready to support and reassure. He patiently and professionally explained the sales process, keeping me up to date with its progress. He was always reliable and respectful.
Many thanks to Mason an everyone at Martyn Gerrard who helped the sale go smoothly.
Doreen
Jenny · 19 June 2021
★★★★★ 5/5
The Trusted AgentJOHN SANTOS
It was a great pleasure working with John when we were looking for a property to rent. He was extremely patient and completely understood our requirements and therefore made the whole experience fun. He is extremely dedicated and would wait till late at night to accommodate our work schedules just to make sure our needs were met. Thanks John for your hard work, it has been a great pleasure to have worked with you.
Dr · 4 April 2018
★★★★★ 5/5
GoogleWe had a very positive experience with Faysal. He made the process very smooth from the first day we met till the day of completion. He was patient with us despite so many questions we had for him and was always responsive to our calls and the multiple visits to the property. We will definitely recommend Faysal to friends and family.
Claudia · 13 March 2022
★★★★★ 5/5
GoogleThanks to this guy’s they helped me
and given me best option..
easy to communicate very polite
I highly recommend
Always if you are eligible to pass credit check..
Thanks Guys
All the best ☝️☝️
Shpetim · 28 April 2024
★★★★★ 5/5
GoogleWorked the MG for several years now and found them to be very good to deal with as a landlord, in particularly Sophie who recently helped with viewings and finding new tenants without any void periods. She went over and above expectations.
Rory · 30 November 2023
★★★★★ 5/5
GoogleWe have been renting out our apartment with MG who have always done a great job, especially Sophie!
Daniel · 30 April 2023
Agent replied · 26 August 2023
Dear Daniel. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service.
We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
GoogleThank you Faysal Hassan for your help to buy a property!
HSG · 31 October 2023
Agent replied · 30 December 2023
Thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service.
We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
GoogleSelling properties can always be very stressful, however I would like to give special thanks to Faysal at Martyn Gerrard. Faysal was very great: he sold our property, he kept us updated throughout the transaction, told us everything we needed to know and was available at any time. He acquired a good offer for me, so I appreciate Faysal and MG for their effort and work.
Wilson · 1 February 2021
★★★★★ 5/5
GoogleMy experience of Martyn Gerrad was brilliant & Shervin was very helpful. I had just a few days to find a rental property and Shervin was helpful, responsive and professional. Renting can be very stressful and time consuming - Shervin made sure that the whole process was stress free, I was very happy with the service.
Rowan · 29 July 2022
★★★★★ 5/5
GoogleSophie Wilkins / I am about to start tenancy with the agency. The letting process was straightforward and smooth. Sophie was very decisive, organise and clear with all communication. I am looking forward to successful tenancy with MG.
F · 21 January 2024
★★★★★ 5/5
GoogleI recently sold my property through MG East Finchley.
Dario and Aziz helped me tremendously under supervision from their good team leader Chris Fairclough. He lives by his surname as he treated me fairly and with the upmost respect.
Greg always has time for me when I need expert support for letting. I have recommended MG to family and friends and highly recommend them to everyone.
Keep up the good work!
A · 30 July 2018
★★★★★ 5/5
The Trusted AgentHelpful, approachable, friendly, knowledgeable
Paul, Ryan and the team were very helpful in arranging for my property to be let out. They were very efficient in all their dealings from arranging viewings to responding to any requests for assistance. Everyone in the office was very friendly and made me feel very welcome. My property let out very quickly. I have no hesitation in recommending Martyn Gerrard of East Finchley and will certainly use them again. Many thanks
Shell · 16 June 2015
★★★★★ 5/5
GoogleGreat service. Sophie was very professional and helpful in arranging the tenancy.
Dovile · 12 August 2023
Agent replied · 30 December 2023
Dear Dovile, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service.
We wish you the best of luck and look forward to working with you again.
★★★★★ 5/5
GoogleJody was very helpful and friendly. She made the whole experiences easier
Martyn · 16 March 2025
★★★★★ 5/5
GoogleWhen we were house hunting our needs changed a few times for various reasons, and throughout our search Mason was brilliant. He was very patient with our chopping and changing, and great at keeping us informed when potentially suitable properties were about to come on the market. I'd absolutely recommend Mason when buying or selling a property.
Madelyn · 17 April 2022
★★★★★ 5/5
GoogleHighly recommended in a sea of indifferent agents, MG really stood out as working with us as clients on a personal level rather than figures on a whiteboard. Thanks particularly to Jody, who was invaluable.
Alex · 2 December 2024
Agent replied · 9 December 2024
Hi Alex, thank you for the recommendation and it's super to hear our Lettings Team found you a new home!
★★★★★ 5/5
The Trusted AgentExcellent service, highly recommend!
We have had an excellent experience with Martyn Gerrard. From our initial viewings with Ryan we found him very knowledgable and felt that our needs were being really understood. Unlike previous experience with other estate agents we were shown a range of properties which fitted our spec. Ryan and the rest of the lettings team have been very helpful and supportive throughout the process and we would highly recommend them!
Jonathan · 28 July 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
