5/5
Helpful, professional and super friendly
Agent replied · 13 April 2026
Thank you for sharing your positive experience with us. We are honoured to have been helpful, professional and super friendly during your interaction with us.

Trusted Agent profile · East Finchley · Greater London
Verified
★★★★★
597 reviews across 2 platforms
66/68 High Road, East Finchley, Greater London, N2 9PP
Part of Martyn Gerrard, see every office.
Martyn Gerrard's office in East Finchley, Greater London, at 66/68 High Road, is rated 4.8 out of 5 across 597 reviews on two platforms, including 508 Google reviews rated 4.7.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We really enjoyed collaborating with Ronak and are very grateful for a successful outcome. She knows her business well and has a no nonsense honest, approach to ...Read all 14 from sellers
We bought our home through Martyn Gerrard and received exceptional service through their agent Dario Esposito. Dario was very communicative throughout the sales ...Read all 15 from buyers
I have used this branch of Martyn Gerrard for some years and always been very satisfied with their efficiency. Last year I found this to be otherwise but ...Read all 34 from landlords
Karine has been extremely helpful throughout the whole property search. She is very knowledgable and organised. What makes Karine stand out is her personality ...Read all 17 from tenants
Established in 1964 Martyn Gerrard Estate Agents is one of the largest independent estate agents in the North and North West London. We have 10 branches in all of the primary locations where the more prestigious properties are to be found.
Every review we hold for the East Finchley office, from every platform, shown as written. First names only.
5/5
Helpful, professional and super friendly
Thank you for sharing your positive experience with us. We are honoured to have been helpful, professional and super friendly during your interaction with us.
5/5
My partner and I recently had an offer accepted on a house to rent through Wayne Ellis. We had absolutely amazing service from start to finish and he managed to secure us an amazing house. We couldn’t be happier with the service we received from Wayne.
Hi Ilana, thank you for the great review, we certainly hope you will both be very happy in your new home. We also wish you both a Happy Holiday and a Happy New Year!
5/5
We recently had an excellent experience when letting through Martin Gerrard. From day one when arranging viewings, right through to signing the contract, Hussein in the Lettings team was very friendly, helpful and professional. He always made time to answer any queries we had or update us on next steps and provided all the information we needed clearly and promptly. We actually had some difficulties with our previous landlord which delayed the whole process from our end and was quite a stressful situation but Hussein was very understanding, provided us with great advice and helped us through every step of the process. It felt like he genuinely cared and was on our side, rather than just a standard impersonal sales approach. We have now moved in to the property and the handover/inventory process was also made very simple. Martin Gerrard as a whole seems to be run very professionally, officially and by the book and we wouldn't hesitate to recommend to anyone.
5/5
Profesional and helpful team: Andrew, Alexia, Zahid, Zeba and Zlat. Thank You so much!
5/5
We have used Martyn Gerrard this week to find a rental property in East Finchley. We can also say Marc Brahams was incredibile and went really above and beyond. We were in desperate need to secure a place for our family as soon as possible and Marc speeded up the process since the moment we put our offer in. We had a tenancy agreement within 24 hours....this is what we call a stress free experience. Excellent service and efficient communication, we are very impressed and very grateful! Thank you
5/5
Just sold our 4 bed house through Martyn Gerrard in East Finchley. While it wasn't an easy sale, the guys and girls at Martyn Gerrard dealt with the sale with efficiency and aplomb. At every stage, Chris/Ronak/Ray and Toby took their jobs very seriously and we genuinely felt like they all actually care and want to make sure we are happy and comfortable! I would often have calls with the team after hours which shows real dedication and passion for what they do. I feel that Estate Agents generally have a certain reputation but these guys break the mould in that regard. They go about their work with pride and honesty and I would therefore have no hesitation in recommending them to anyone wishing to buy or sell. Keep it up MG!
5/5
Honest Review Lyle was so incredibly helpful and very friendly. He's really kind and truly knows what great customer service means. Martyn gerrard is a proper estate agency , Really appreciate the way they was genuinely trying to help unlike other estate agencies and we have been to a lot of them . Thanks to Mr Lyle , me and my little familly found the proper nest in east finchley and in a record time as I got the keys for a very pleasant 3 bedroom flat in less than one week . Thank you very much Mr Lyle that you kept in regular contact and you made sure everything went very smoothly. Hope you will do a great career in what you r doing and I'm sure you will. Many many thanks .
5/5
We recently bought a house in East Finchley area. Faysal at Martyn Gerrard made the whole process pleasant and stress-free. Every single step, from the initial viewing to negotiating the offer to setting up appointments with surveyors and tradesmen to completion was facilitated and harmonised by Faysal in the best way possible. Faysal was very professional, honest and and helpful throughout. An exemplary service from Martyn Gerrard and Faysal.
5/5
I have been dealing with the East Finchley office and it has been a positive experience. Chris Fairclough manages the office. He is clearly a good team leader, always pleasant to deal with and certainly knows what he is doing. After having taken our flat off the market he suggested bringing it back at a substantially reduced but posted as 'offers in excess of'. We were extremely doubtful but agreed to go ahead - and it worked. So, based on our experience, I would ave no hesitation in recommending Chris and his team.
5/5
Very professional real estate services. They are so transparent with the clients. Unlike other RE agents, Martin Gerrard agents promptly responds. Titas Juskevicius was super helpful and responsive. He did his best to smoothen the process. Much appreciated.
5/5
The Martyn Gerrard team led by Chris… The Martyn Gerrard team led by Chris Fairclough have been superb in helping me to sell my home in East Finchley. Mason James has been excellent at all times in keeping me informed of progress and always remained positive despite setbacks. What an asset for Chris’s team in East Finchley, Mason is courteous, thorough, attentive and a joy to work with...5 stars JTPositiveQuality, Professionalism, Value
5/5
Sophie has been a star making the whole process quick and smooth finding and securing a great rental for me. Thank you!
Dear Andy, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
5/5
Over the last year I have been meeting with Chris Fairclough, the Manager of this branch to discuss the sale of my house. I have, to date, been unable to proceed because of personal circumstances, but will in the near future. The professional, skilled and patient approach of Chris has been excellent and a great example of the calibre of the staff your company employs. This positive experience gives me the confidence to proceed with the sale with your company in the near future.
5/5
During our recent search for a flat to let in Highgate / East Finchley, we dealt with over 10 local agents. MG were by far the most proactive in getting details of suitable properties to us to consider. Particular mention goes to Lyle Morgan at the East Finchley branch: Lyle has been friendly, calm and courteous throughout the process, and got us the crucial early viewing on the property we eventually went for. Many thanks again!
5/5
I worked with Faysal on a deal in East Finchley in the summer. Faysal was very responsive and friendly from the off and I would highly recommend him to anyone looking for a selling agent. He fought his client's corner but was also very accommodating which made our working together very enjoyable. I look forward to buying more from him in the future.PositiveResponsiveness, Professionalism
5/5
We are in the process of renting a flat through Martin Gerrard. Claire (Tenancy progression team) was very helpful through the referencing process. She was quick to respond to all calls and messages, and helped to resolve queries quickly and efficiently. Lee (Lettings negotiator) was also excellent to work with. He consistently displayed a positive and reassuring manner, which helped to make this potentially stressful process very smooth. Thank you to you both!
Dear Sim-Ching, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
My husband and I have a property that we have rented out for several years. This time we had the opportunity to interact with Marc Brahams, Lettings Manager at the East Finchley branch of Martyn Gerrard. We are quite impressed with the speed with which he secured new tenants for us. He motivated the extensive branch network that Martyn Gerrard has, and found new tenants that met our specification. The contracts were in place well before the previous tenants had left. This I have to admit is a first. We found Mark receptive to our requirements, prompt and accurate in his responses to our various queries and thank him for his support.
5/5
Likeable, effective agent, easy to work with
We really enjoyed collaborating with Ronak and are very grateful for a successful outcome. She knows her business well and has a no nonsense honest, approach to her job. She worked hard for us as part of a very effective, well managed team in Martyn Gerrard's East Finchley branch. Like all her colleagues she was professional, courteous, responsive, empathetic, and focused on our needs. It was obvious that there is a well defined method behind MG’s approach to its clients and this was most reassuring.
5/5
Sale of 2 Flats in East Finchley
Thank you Ronak for all your efforts and hard work over the past 9 months. My sales have clearly been drawn out but you have always been fully engaged, approachable, and continually keeping me up to date with the saliant factors driving the sales. You have been very proffesional throughout (and I am sure to all parties) and your determination to hone-in and eventually complete the sales have been very impressive and extremely helpful to me. Thank you so much and I would have no hesitation in recommending you to others. Shuab
5/5
Dario Esposito was brilliant
We bought our home through Martyn Gerrard and received exceptional service through their agent Dario Esposito. Dario was very communicative throughout the sales process and helped keep the chain intact whilst the conveyancing process took longer than we'd all liked. He was very professional and went above and beyond. We've worked with many agents over the years as we are in the property business ourselves and think Dario is first class. I'd highly recommend him to anyone (and have already to friends and family).
5/5
Incredible estate agent
Karine has been extremely helpful throughout the whole property search. She is very knowledgable and organised. What makes Karine stand out is her personality. She is incredibly personable, down to earth, and genuinely had our best interests at heart. She made us feel comfortable and reassured during the various stages of the property search. Other estate agents have not taken such care and only seem to want to get their commission! Karine is both professional and fun, making the process so much more pleasurable. I highly recommend her and Martyn Gerrard.
5/5
A Great Result!
I cannot speak highly enough of Martyn Gerrard in East Finchley. The whole team are extremely knowledgeable and I was given excellent service from when I first asked them to value my property through to completion of the sale. Even in a tough sales market they were able to find buyers for my property at a good price level. I must give special thanks to Dario who patiently steered the whole process. Nothing was too much for him and he managed to overcome all the problems that the sale threw up. Other members of the team were always available to give advice or help with the sale. They will always be my first port of call for any advice about property in the future and I am sure I will use their services again. and will be recommending them to friends and family.
5/5
I have only good things to say about these guys! Sophie W, Sophie T and Titas especially went above and beyond to help get my tenancy sorted, communication was brilliant and they were really helpful. Made a stressful period less so and I’m very grateful for their efforts!
Hi Lousie, thank you for your review!
5/5
Excellent service, patient and always helpful
Dario has been excellent estate agent. Was patient during tough times when we lost one house and we were so frustrated. We decided not to use the Estate agency but his humbleness and professionalism, attracted us back. He was very active in negotiations and also open for help. I would say, we have not been a easy buyer but he managed us and the seller very well. I will be happy to use him again for any future transaction I wish to do.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
14 reviews from sellers, rated 4.9 out of 5 on average. For example, Joe wrote: "We really enjoyed collaborating with Ronak and are very grateful for a successful outcome. She knows her business well and has a no nonsense honest, approach to ..."
15 reviews from buyers, rated 4.9 out of 5 on average. For example, Rae wrote: "We bought our home through Martyn Gerrard and received exceptional service through their agent Dario Esposito. Dario was very communicative throughout the sales ..."
34 reviews from landlords, rated 4.9 out of 5 on average. For example, Judy wrote: "I have used this branch of Martyn Gerrard for some years and always been very satisfied with their efficiency. Last year I found this to be otherwise but ..."
17 reviews from tenants, rated 4.9 out of 5 on average. For example, Alex wrote: "Karine has been extremely helpful throughout the whole property search. She is very knowledgable and organised. What makes Karine stand out is her personality ..."
Tell us what you need and we'll pass your enquiry to Martyn Gerrard and up to three other top-rated agents near East Finchley.