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Martyn Gerrard East Finchley reviews

4.8

★★★★★ Excellent

588 reviews across 2 platforms

66/68 High Road, East Finchley, Greater London, N2 9PP

Part of Martyn Gerrard, see every office.

Martyn Gerrard's office in East Finchley, Greater London, at 66/68 High Road, is rated 4.8 out of 5 across 588 reviews on two platforms, including 499 Google reviews rated 4.7.

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4.7 / 5

499

Reviews on Google

This office

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4.9 / 5

89

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Martyn Gerrard East Finchley

Established in 1964 Martyn Gerrard Estate Agents is one of the largest independent estate agents in the North and North West London. We have 10 branches in all of the primary locations where the more prestigious properties are to be found.

Reviews

Every review we hold for the East Finchley office, from every platform, shown as written. First names only.

5/5

Google

Jenna was incredibly helpful on our house hunt and made sure we got to see everything suitable. She and the team helped us get everything over the line. We couldn't love our new home more.

Tim · 7 March 2023

Agent replied

Dear Tim. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our East Finchley office wishes you the best of luck and looks forward to working with you again in the future.

5/5

Google

Sophie Wilkins was an amazing real estate agent! She was incredibly helpful and patient throughout the entire process of finding my new flat. She has a great knowledge of the area and helped me find the perfect place. I highly recommend her to anyone looking for a great agent!

Siavash · 28 April 2024

5/5

Google

Sophie from the East Finchley branch was extremely helpful and informative regarding the new changes.

Lauren · 13 January 2026

Agent replied · 13 April 2026

We are thrilled to hear Sophie was extremely helpful and informative regarding the new changes. Thank you for this feedback.

5/5

Google

I had an excellent experience flat hunting with Sophie: she went out of her way to find me suitable flats and was always on hand to help with any of my (many!) queries. Very professional and friendly service all round! Would definitely recommend.

Wayne · 13 February 2026

5/5

Google

Sophie Wilkins and Shervin Kashefpour, along with all of the staff that I have encountered, at Martyn Gerrard have been extremely helpful, efficient and reassuring throughout what can potentially be a stressful process; especially if you're lacking in experience, as I am. We have bought and sold properties through Martyn Gerrard in the past and were so happy with the service each time that we simply had to approach them when embarking on letting one of our flats. It certainly was the wise choice.

Colin · 31 March 2023

Agent replied · 29 July 2023

Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. We wish you the best of luck and look forward to working with you again in the future.

5/5

Google

We were very impressed with the team at Martyn Gerrard. They helped us to sell our place which took much longer than expected due to COVID and other challenges but they remained extremely professional and supportive throughout the transaction. We would particularly like to call out Christina Gemayel (mortgage advisor) who provided us with excellent advice, Faissal (Sales team) for his patience, determination, hard work and never-ending enthusiasm and Ronak (Sales progressor) for being an absolute star. We faced so many challenges along the way and were not sure to proceed but Ronak never gave up and worked tirelessly to make it happen. She used her expertise and knowledge to think outside the box and provided us with alternatives and solutions along the way. She was very responsive to all our queries and in constant communication with the different advisers/agents involved along the chain to ensure a smooth transaction. Thank you!

Richard · 11 January 2021

5/5

Google

Sophie was so helpful in arranging our viewing and guiding us through the paperwork. She was quick to respond to messages and calls and was very kind.

Emmi · 19 August 2023

Agent replied · 30 December 2023

Dear Emmi, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.

4/5

Google

Faysal was very professional in his service and managed what seemed like a very tricky seller and seller's solicitor. Faysal kept us informed on the progress regularly and was always available to help throughout the process. Only reason for 4 star is that we would have expected more transparency from Martyn Gerrard regarding an issue that had cropped up during our purchase. We were told that both the owner and the co freeholder had no account of the issue. However, this was not true and we only found out once the purchase was complete and we moved in. Overall, Faysal's service cant be faulted. Martyn Gerrard could do with stricter policy around transparency.

Tarang · 10 December 2020

5/5

Google

Jenna Durand from Martyn Gerrard East Finchley was the most professional and personable agent we dealt with amongst the many that we tried in our search for a new home in East Finchley. Her research and grasp on facts and figures, fast response, hard work and willingness to communicate at any time made life a lot easier for us and she quickly found our next home for us and made sure that the deal got done in an efficient and friendly manner. I would have no hesitation in recommending anyone to get in touch with Martyn Gerrard who is looking to buy or sell in the East Finchley area.

Mark · 10 November 2020

5/5

Google

Would just like to say a massive thank you to Sergio from Martyn Gerrard, East Finchley. After what wasn’t a ‘straight forward’ move we finally got to the end and got the ball rolling. We were already stuck in an agreement but wanted to move to a bigger place - Sergio explained exactly what we needed to do, he remained calm and positive throughout the whole process, he explained things we didn’t really understand in a clear and concise manner. The whole process took around 3 weeks and Sergio remained in touch, answered any questions, well and truly raised the bar when it came to dealing with estate agents in general. When everything was finally confirmed that we were moving, Sergio ensured that all our requests were put in place and took the stress away from us. It has been a pleasure dealing with Sergio, I believe he is well and truly an asset to any team. Thank you Sergio for your time and patience!

Sarah · 10 November 2020

5/5

Google

Massive thank you to Jenna Durand who worked tirelessly on the sale on my flat. Jenna had my property under offer pre covid-19 and through no fault of her own, unfortunately the sale fell through. When viewings restrictions were lifted she had my flat back on the market in no time at all. During a difficult time for other agents, I was pleasantly surprised Jenna re-sold my flat for considerably more the second time. I was kept informed of the sale every step of the way. I wouldn’t hesitate to recommend Jenna and her team at Martyn Gerrard.

Gary · 11 October 2020

5/5

Google

Martyn Gerrard recently helped me purchase a house within the North London area. I was locating from the Midlands and they really made an effort to accommodate my available viewing dates and requirements of finding local surveyors and solicitors. Jenna was especially helpful, upon offer acceptance she diligently drove (what was) a problematic chain forwards, more so than other estate agents I’ve used in the past. Without her and the team’s efforts I wouldn’t have got to completion, they were exemplary throughout. If I do come to sell in the future I wouldn’t hesitate to use again, thank you MG East Finchley.

Vincent · 29 July 2020

5/5

Google

Sophie has been amazing with the whole process with the move. Couldn't be more grateful with how easy she made this for us. Would definitely recommend going with Martyn Gerrard!

Sabirah · 31 March 2023

Agent replied · 29 July 2023

Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. We wish you the best of luck and look forward to working with you again in the future.

5/5

Google

We bought our first property through Martyn Gerrard, and even though it can be very stressful, Faysal was great throughout the entire process. He recommended us to view the property despite not seeing any photos, and we fell in love immediately. He was attentive, professional and was able to help us with any queries. He made the entire process very smooth, and we did have many laughs throughout. I can't recommend Faysal highly enough, so thank you!

Yingxi · 9 April 2021

5/5

Google

Incredibly happy to have been helped by Emily. She made a stressful process less stressful. Also very eager to help and easy to reach. Thank you once again

Efe · 30 May 2023

Agent replied · 26 August 2023

Dear Efe, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.

5/5

Google

Jenna has been incredibly helpful with our potential move. She has provided good advice without being too pushy. We look forward to working with her when the time comes.

Mama · 30 April 2023

Agent replied · 29 July 2023

Dear Alicia, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. We wish you the best of luck and look forward to working with you again in the future

5/5

Google

Helpful, professional and super friendly

Chris · 13 March 2026

Agent replied · 13 April 2026

Thank you for sharing your positive experience with us. We are honoured to have been helpful, professional and super friendly during your interaction with us.

5/5

Google

Jenna has been incredibly helpful with our potential move. She has provided good advice without being too pushy. We look forward to working with her when the time comes.

Alicia · 26 April 2023

Agent replied · 21 March 2024

Dear Alicia, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. We wish you the best of luck and look forward to working with you again in the future

5/5

Google

I have recently rented a property. Sophie was extremely helpful during the process in answering all our questions! The whole team made the process very easy and were very accommodating. So excited and happy, thank you :)

Aliyyah · 24 September 2024

5/5

Google

Profesional and helpful team: Andrew, Alexia, Zahid, Zeba and Zlat. Thank You so much!

Kasia · 21 August 2026

5/5

Google

My partner and I recently had an offer accepted on a house to rent through Wayne Ellis. We had absolutely amazing service from start to finish and he managed to secure us an amazing house. We couldn’t be happier with the service we received from Wayne.

Ilana · 25 December 2024

Agent replied · 8 January 2025

Hi Ilana, thank you for the great review, we certainly hope you will both be very happy in your new home. We also wish you both a Happy Holiday and a Happy New Year!

5/5

Google

We recently had an excellent experience when letting through Martin Gerrard. From day one when arranging viewings, right through to signing the contract, Hussein in the Lettings team was very friendly, helpful and professional. He always made time to answer any queries we had or update us on next steps and provided all the information we needed clearly and promptly. We actually had some difficulties with our previous landlord which delayed the whole process from our end and was quite a stressful situation but Hussein was very understanding, provided us with great advice and helped us through every step of the process. It felt like he genuinely cared and was on our side, rather than just a standard impersonal sales approach. We have now moved in to the property and the handover/inventory process was also made very simple. Martin Gerrard as a whole seems to be run very professionally, officially and by the book and we wouldn't hesitate to recommend to anyone.

Adam · 9 January 2020

5/5

Google

We have used Martyn Gerrard this week to find a rental property in East Finchley. We can also say Marc Brahams was incredibile and went really above and beyond. We were in desperate need to secure a place for our family as soon as possible and Marc speeded up the process since the moment we put our offer in. We had a tenancy agreement within 24 hours....this is what we call a stress free experience. Excellent service and efficient communication, we are very impressed and very grateful! Thank you

Cristina · 2 November 2019

5/5

Google

Just sold our 4 bed house through Martyn Gerrard in East Finchley. While it wasn't an easy sale, the guys and girls at Martyn Gerrard dealt with the sale with efficiency and aplomb. At every stage, Chris/Ronak/Ray and Toby took their jobs very seriously and we genuinely felt like they all actually care and want to make sure we are happy and comfortable! I would often have calls with the team after hours which shows real dedication and passion for what they do. I feel that Estate Agents generally have a certain reputation but these guys break the mould in that regard. They go about their work with pride and honesty and I would therefore have no hesitation in recommending them to anyone wishing to buy or sell. Keep it up MG!

Oliver · 30 July 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Martyn Gerrard East Finchley

What do sellers say about Martyn Gerrard East Finchley?

15 reviews from sellers, rated 4.8 out of 5 on average. For example, Joe wrote: "We really enjoyed collaborating with Ronak and are very grateful for a successful outcome. She knows her business well and has a no nonsense honest, approach to ..."

What do buyers say about Martyn Gerrard East Finchley?

16 reviews from buyers, rated 4.9 out of 5 on average. For example, Rae wrote: "We bought our home through Martyn Gerrard and received exceptional service through their agent Dario Esposito. Dario was very communicative throughout the sales ..."

What do landlords say about Martyn Gerrard East Finchley?

35 reviews from landlords, rated 4.8 out of 5 on average. For example, Judy wrote: "I have used this branch of Martyn Gerrard for some years and always been very satisfied with their efficiency. Last year I found this to be otherwise but ..."

What do tenants say about Martyn Gerrard East Finchley?

17 reviews from tenants, rated 4.9 out of 5 on average. For example, Alex wrote: "Karine has been extremely helpful throughout the whole property search. She is very knowledgable and organised. What makes Karine stand out is her personality ..."

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