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Martyn Gerrard East Finchley reviews

4.8

★★★★★ Excellent

588 reviews across 2 platforms

66/68 High Road, East Finchley, Greater London, N2 9PP

Part of Martyn Gerrard, see every office.

Martyn Gerrard's office in East Finchley, Greater London, at 66/68 High Road, is rated 4.8 out of 5 across 588 reviews on two platforms, including 499 Google reviews rated 4.7.

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4.7 / 5

499

Reviews on Google

This office

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4.9 / 5

89

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Martyn Gerrard East Finchley

Established in 1964 Martyn Gerrard Estate Agents is one of the largest independent estate agents in the North and North West London. We have 10 branches in all of the primary locations where the more prestigious properties are to be found.

Reviews

Every review we hold for the East Finchley office, from every platform, shown as written. First names only.

4/5

View Agents
Landlord

Good Service

I have used this branch of Martyn Gerrard for some years and always been very satisfied with their efficiency. Last year I found this to be otherwise but decided to return a year later and give them a second chance. Marc Brahams proved to be a very able, conscientious employee. I found his approach very thorough and he was extremely efficient in finding me new tenants. He was only let down by some fault with electronic form filling but persisted to find a way around the difficulties I was experiencing. He restored my faith in the branch which had been severely damaged previously.

Judy · 15 March 2017

5/5

View Agents
Buyer

purchase of house in Huntingdon Road, N2

I bought this house through Dario Esposito at MG. It was a probate sale and completion took place in November 2016. There were many hiccups along the way which could easily resulted in the purchase falling by the way side. I learnt how much hard work by the agent can be required for such a sale especially in quiet and more challenging house market conditions. My impression of estate agents had been coloured by the easy money to be made during the boom years. I have had now had to revise my views, and now understanthat in more challenging conditions the underlying qualities of an agent- such as training, market knowledge persistence, social skills, etc- counts for a lot, and will increasingly make the difference between closing a sale and not closing a sale. I nearly gave up on my purchase but because Dario remained confidence we could close the deal I persisted, we were able to work things out; we did indeed eventually close the deal. I spotted Dario working late on several occasions. I think it must have been after 6.30. Neighbouring agents in the High Road had clearly packed up and gone home.

Andrew · 12 January 2017

4/5

Google

Great agents. Professional and efficient. Have used them many times.

Debra · 13 December 2025

Agent replied · 13 April 2026

Thank you for your continued trust in our professional service. Your loyalty means everything to us.

5/5

View Agents

A very helpful, supportive and hard working team.

When buying and selling within East Finchley this year Martyn Gerard were the only choice for us. Having bought through Ercan previously, i knew they were a team i could trust. We worked with both Ercan and his colleague Dario who were both professional, supportive and responsive. We had a good rapport and they worked independently and as a team to help us through the trials and tribulations of both a sale and purchase. As house moves go, the process was as hassle free as we could have hoped for, and this definitely was due to the hard work of Ercan and Dario. We are happy in our new home and thank Martyn Gerard for all their help.

Alex · 20 December 2016

4/5

View Agents
Landlord

Letting Agent's Diligence

Since Marc Brahams has taken on the letting of our property in Finchley, he has shown a real desire to facilitate the finding of a suitable tenant! At all times, he has kept us informed of the progress that has been made, and his positive feedback has been invaluable. We would have liked to give Marc 4 1/2 stars, but there is no option for a 1/2 star so it has been left as a 4! Mr & Mrs Emesibe

Lynette · 15 December 2016

3/5

View Agents
Landlord

Energetic but fell short in listening

I was grateful to the regular communications and overall effort from both Marc and Chris however a criticism was on numerous occasions I felt that I wasn't listened too, I had to ask the questions as I was not given the information I was after, I sometimes felt Marc and Chris were in a rush. I was also frustrated that the flat was taken of the market for several days whilst the reference checking took place. Overall we secured new tenants and as that was the main requirement I am grateful.

Steve · 15 November 2016

5/5

Google

I had a really positive experience with Faysal and Chris. They put together a really thoughtful buyer strategy with pre- market testing and open days to maximise buyer tension. Ultimately when we had a few offers they negotiated in my behalf to either increase offers or minimise price chips. They know the East Finchley area very well and I wouldn’t hesitate to use them again should I need to

Yen · 15 September 2021

5/5

View Agents
Buyer

Ercan Aziz and Martyn Gerrard East Finchley

Ercan has been a go to agent for me since the start of my property search, which took in total a year. He was brilliant at not only answering my criteria but showing me properties that he thought might be suitable, whilst not necessarily within the range I'd specified. Thanks to his wisdom in this regard I ended up buying the perfect property, one I'd probably not have looked at myself had I only seen it online. Ercan is efficient and great to deal with - it was such a smooth purchase and all queries answered quickly. I can't recommend him highly enough - if you want to be looked after in your search, Ercan and Martyn Gerrard are the agency to go to.

Kath · 15 July 2016

5/5

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Seller

I felt in safe hands with Martyn Gerrard

I am pleased that I chose Martyn Gerrard as my estate agent for selling my flat as they were also the agent for the flat I was buying. Having one contact person for my sale and purchase - Ercan Aziz - made everything so much easier. Buying and selling property is so stressful and a good estate agent will help take some of that pressure off you. Ercan did a stellar job following up and trying to please both seller and buyer which isn't always easy. All in all a great experience, and I would highly recommend Martyn Gerrard and Ercan. The entire team were on the ball and pleasant to deal with.

Susanne · 27 June 2016

5/5

Google

I’ve been dealing with Fayzul at MG for the sale of our property in East Finchley. We managed to get it off the market within 3 weeks and the sale process was seamless. Fayzul was honest and professional throughout the entire process. He was also great at communicating with us and always replied to my messages/queries within a couple of hours at the latest. Thank you so much!PositiveResponsiveness, Professionalism

Doctor · 27 August 2021

5/5

View Agents
Landlord

Review Rose Capina / Martyn Gerrard East Finchley

We recently renewed a lease with our tenants. Our agent is Martyn Gerrard in East Finchley. Rose has been of immense help with this renewal. Her eye for detail, commitment to client satisfaction and detailed knowledge of the IT system is commendable. I do hope Martyn Gerrard will provide her with the necessary training and opportunities to further her career. My husband joins me in thanking her for her support. We wish her the very best with her career.

Ritu · 16 May 2017

5/5

View Agents
Tenant

Flawless service & advice

My partner and I had been looking for our first flat together for a few weeks before we found Martyn Gerrard. I was immediately impressed with their excellent customer service and willingness to help. As we didn't know the area (East Finchley), the staff gave us a great outline on what prices to expect and made us feel very comfortable in their hands. In particular, Ryan Rainford (Lettings Negotiator) went out of his way to help us find a great property. He (and all the staff) were so helpful and friendly, and as a bonus, their fees are a lot less than all the estate agents we went to. I wouldnt hesitate to recommend them.

Sophie · 17 June 2015

5/5

Google

Bought a house last year with them, Jenna was very helpful throughout, especially as it was a complicated process

Daniel · 5 August 2023

Agent replied · 30 December 2023

Dear Daniel, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.

1/5

Google

if you want to have the worst rental property experience of your life, this is the place to go. deception, theft (we were cheated of 500 pounds), ignoring requests, unprofessional behavior of agents and MANAGERS. I never advise anyone to contact this agency.

Anna · 18 November 2024

Agent replied · 9 December 2024

We must point out there was no deception or theft. We have great sympathy with the situation you are in and understand why you are getting angry, but you are ignoring the legal position, which we and your landlord have NO control over. The tenancy was taken by FOUR tenants each jointly responsible to uphold the terms of the tenancy agreement. We understand why you believe that by moving out the tenancy and your responsibility has ended, but this is NOT the legal position. While one of the four tenants remains at the flat the tenancy has NOT ended, and your obligations remain. Please understand ours and your landlords’ hands are tied. Without vacant possession, i.e. EVERYONE moves out of the flat, the tenancy agreement remains in force. We will continue to help and do what we can. In the meantime, we strongly recommend you take independent legal advice to hopefully understand your position better.

5/5

Google

From start to finish Hussein has been a pleasure to work with, he found us a flat and got it agreed, signed and sealed within a week! I have never had such a stress free experience when renting a new place before. Alongside his efficiency, he is also just a really nice guy, honest, straight forward and with a good sense of humour! I would use Martyn Gerrard again in heartbeat, thank you Hussein! X

Emily · 17 October 2019

5/5

Google

I had a great rental experience with Martyn Gerrard in East Finchley. Their service was highly professional and especially Shervin who has been extremely helpful throughout this entire process, helped me with viewings and all required documentations. He was always available to answer questions, very reassuring and informative every step of the way which has been greatly appreciated. Thank you Shervin and The Team.

Mon · 13 March 2022

5/5

Google

We bought our first property in East Finchley with Martyn Gerrard recently and it was a very smooth experience. Jenna Durand was our agent and she had been very supportive and responsive throughout the whole purchase process. We would like to emphasise that Jenna was one of the best agents we worked with. Very professional and straightforward. We are very pleased with our new house and can highly recommend her.

Thomas · 18 January 2021

5/5

Google

Sophie was very helpful, gave frank advice and was extremely efficient when helping us rent our property

Sonia · 19 August 2023

Agent replied · 30 December 2023

Dear Sonia, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.

1/5

Google

Agend did not show up - we tried to call but no answer. After we walked to the office to ask what happened, they were quite rude and did not apologise or care. Please avoid if you want to find a flat and be treated with respect.

Maximilian · 25 August 2024

Agent replied · 29 August 2024

Hi Maximilian, We apologise for the inconvenience. Unfortunately, our negotiator who was scheduled to meet you at the property is currently on holiday for a week, so we’re unable to question. According to our records, he was at the property at the scheduled time, but clearly, something went wrong. Our office is reaching out to you to see if we can re-arrange a new appointment.

5/5

Google

Abby was amazing to work with! She made the whole process so smooth. From the beginning she was there to answer all of our questions and kept us well informed throughout the journey. Would definitely recommend Abby to anyone looking for a dedicated and knowledgeable estate agent.

Cassie · 1 October 2023

5/5

Google

Thanks to Sergio Elia, I managed to find my next flat to rent. Not only is he a friendly person, but he also made sure to answer my questions as fast as possible via phone or email. If you want to find your new home without any stress, I would highly recommend Sergio and Martyn Gerrard to sort things out for you in a professional way.PositiveProfessionalism

Martin · 27 August 2021

5/5

Google

Sophie Wilkins was the lettings negotiator helping me to find a rental property. Sophie is incredibly professional, knowledgeable and great to talk to. She kept me updated throughout the entire process and has a fantastic response time. Sophie made the entire process very pleasant and I’d highly recommend her and the team at Martyn Gerrard.

James · 12 January 2023

5/5

Google

I have had very bad experiences with other agencies in East Finchley until I met Shervin, who is one of the most professional agents I have ever seen. I didn't have much time to move. He understands what I really need and in a couple of weeks we were in our new lovely flat. Thanks to Martyn Gerrard, Thanks to Shervin 😊

Farshid · 13 March 2022

5/5

Google

We had an excellent experience of selling and buying with Martyn Gerrard. Jenna was always responsive, helpful and we really felt supported through the whole process. Both Jenna and Mason were always professional and helped keep things moving to take much of the stress out of the whole process. Thank you so much, we are now settling in to our new place.PositiveResponsiveness, Quality, Professionalism, Value

Malcolm · 27 August 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Martyn Gerrard East Finchley

What do sellers say about Martyn Gerrard East Finchley?

15 reviews from sellers, rated 4.8 out of 5 on average. For example, Joe wrote: "We really enjoyed collaborating with Ronak and are very grateful for a successful outcome. She knows her business well and has a no nonsense honest, approach to ..."

What do buyers say about Martyn Gerrard East Finchley?

16 reviews from buyers, rated 4.9 out of 5 on average. For example, Rae wrote: "We bought our home through Martyn Gerrard and received exceptional service through their agent Dario Esposito. Dario was very communicative throughout the sales ..."

What do landlords say about Martyn Gerrard East Finchley?

35 reviews from landlords, rated 4.8 out of 5 on average. For example, Judy wrote: "I have used this branch of Martyn Gerrard for some years and always been very satisfied with their efficiency. Last year I found this to be otherwise but ..."

What do tenants say about Martyn Gerrard East Finchley?

17 reviews from tenants, rated 4.9 out of 5 on average. For example, Alex wrote: "Karine has been extremely helpful throughout the whole property search. She is very knowledgable and organised. What makes Karine stand out is her personality ..."

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