Trusted Agent profile · Durham
★★★★★
203 reviews across 2 platforms
Durham, DH1 3HL
Part of Homewise, see every office.
Homewise's office in Durham is rated 4.5 out of 5 across 203 reviews on two platforms, including 6 Google reviews rated 3.7. See how it compares with other estate agents in Durham.
Tell us what you need and we'll put you in touch. Homewise hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Durham.
Every review we hold for the Durham office, from every platform, shown as written. First names only.
5/5
TrustpilotPrompt
Prompt, professional, efficient and unobtrusive service. Andrew Oates (Andy) processed the transaction with exceptional assistance and support.
Many thanks for taking the time to give Andrew feedback we look forward to being of assistance in the future.
5/5
TrustpilotAnn was really helpful for our…
Ann was really helpful for our purchase.Very responsive to questions and queries.Highly recommend!
Many thanks for taking the time to leave a review.
5/5
TrustpilotBrilliant and responsive.
Many thanks for this exceptional review. We look forward to assisting you in the future.
5/5
TrustpilotVery helpful staff who gave lots of…
Very helpful staff who gave lots of good advice.
Many thanks for your kind words. We look forward to being of support In the future.
5/5
TrustpilotReally professional staff
Really professional staff, who went out of there way with as much information as possible, sold mine within a week
Thank you so much for taking the time to respond to our team. You're feedback is important to us.
5/5
TrustpilotExcellent professional service
Excellent professional service from Julie Pendergast when we bought our dream bungalow and now the same excellent service from Julie and Ann in the selling of our original property. This team are ‘on the ball’ !! Thankyou ladies 👍
Thank you so much for your fantastic feedback! We’re delighted to hear Julie and Ann provided excellent service both with your dream bungalow and in selling your original property.
5/5
TrustpilotMy experience with JWW was incredible
My experience with JWW was incredible. Fiona and the whole team are amazing. They helped me from day one till now with everything. They cleared all my doubts immediately and updating me with everything.
Thank you for your amazing feedback! We're so pleased to hear Fiona and the team were there for you every step of the way.
5/5
TrustpilotVery supportive
Throughout the whole process have felt informed and kept up to date Denise has ensured timely follow up and feedback after viewings Supporting us with the processes involved for both selling & buying
Thank you for your kind words! We're thrilled to hear you felt supported and informed throughout the process. Denise will be delighted to know her efforts made a difference.
5/5
TrustpilotVery impressed with all the staff at…
Very impressed with all the staff at the Darlington office. They were helpful, supported and communicated well on my behalf with the property owners. Nothing was too much trouble. 5 weeks from viewing to moving into my new home and getting us in before Christmas. Thank you a great team and highly recommend.
We're all really happy for you and wish you a wonderful Christmas in your New Home. All the best from everyone at JWW Darlington.
5/5
TrustpilotGreat service from initial visit to…
Great service from initial visit to value the property all the way till property being sold Excellent description and photos of property. Staff keep you well informed during the sale and are always courteous and polite when you contact them. The firm also have a range of other services you may require.
A fabulous review thank you! Wishing you a lovely Christmas from everyone at JWW.
5/5
TrustpilotWonderful service
Julie and the rest of the team offered wonderful, transparent service, and made my purchase as seamless as possible. Thank you so much!
Thank you for your lovely review! We're so glad Julie and the team could make your purchase seamless. It was a pleasure helping you, thank you for choosing us.
5/5
TrustpilotAmazing company
Amazing company, very friendly and helpful staff, Tony especially has gone above and beyond to help iron out a few solicitor issues, should I ever need to use a local estate agents in the future I will definitely be using JW Woods.
Thank you so much for your fantastic feedback and kind words about our team. We’re delighted to hear that you had such a positive experience with us. A special thank you for highlighting Tony’s efforts, we’re thrilled to know he was able to go above and beyond to assist you with resolving the solicitor issues. Our team is dedicated to providing the best possible support to our clients, and your satisfaction means the world to us.
5/5
TrustpilotDouble glazed
I just had a most successful conversation with Sarah Perrin. She has managed to arrange for a lot of work to be carried out on my property and I am pleased to say it was completed on time and on budget. Well done Sarah and thanks,
A great review thank you. We are pleased everything went well with your repairs. Here to help if we can.
5/5
TrustpilotI use Wood for the letting of the…
I use Wood for the letting of the properties I have in Darlington. They are very good at finding excellent tenants. Minor repairs are done quick and efficiently major ones they give me a heads up and can then deal with them.
Hi Sarah. A huge thanks from our Darlington lettings team for the very positive review.
5/5
TrustpilotPatient
Patient, friendly and very helpful throughout the process. The Darlington branch has been more than helpful with me being a first time buyer and would highly recommend. Cheers to the whole team!
Thank you so much for your kind words and recommendation! We're thrilled to hear that our Darlington team could make your first-time buying experience smooth and enjoyable.
5/5
TrustpilotFirst class
Swapped to woods after a very slow start with another company, the most professional friendly fast service from start to finish, above and beyond wouldnt use anyone else in future- Bishop auckland dream team- biggest thank you to amanda, elizabeth and martin for all you help ensuring a smooth stress free sale 😀
Many thanks for leaving a fantastic review. Our team will be delighted to read your comments
5/5
TrustpilotProfessional, Efficient and Friendly
Finding a new property can sometimes be a little daunting but Julie from Woods and the rest of the team were very supportive. Were able to view the house in a timely manner and professional hosts when doing so. Efficient with communication and very knowledgeable. Would recommend. Thank you
Thank you for your wonderful review! We're thrilled to hear that Julie and the team were able to support you through the process of finding a new property. It's great to know that you found our communication efficient and our team knowledgeable. We appreciate your recommendation and are committed to continuing to provide excellent service. Thank you for choosing JW Wood!
5/5
TrustpilotThe Darlington team have been…
The Darlington team have been absolutely brilliant in supporting the sale of my house. They have taken a lot of stress off me during a difficult personal period. I can't praise them enough.
Thank you so much for your kind review! We’re truly humbled to hear how much support our Darlington team was able to provide during such a challenging time.
5/5
TrustpilotFantastic team
Fantastic team - informative, helpful and strives to do the best for clients. Julie and Ann are both lovely
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We're thrilled to hear that you found our team informative, helpful, and dedicated to doing the best for our clients. Julie and Ann will be delighted to know they made such a positive impression, they truly are amazing! If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to continuing to support you! 😊
5/5
TrustpilotAlthough the office has had some issues…
Although the office has had some issues with staff sickness this month my process has been pushed through quickly and Fiona replied to my emails and requests promptly. The process has been easy and explained well. Very happy with JWWood
Many thanks for your understanding and still giving us a 5 star review.
5/5
TrustpilotI would highly recommend JWW
I would highly recommend JWW. Top class service from the beginning. Martyn & Stacey are superb, professional, efficient, friendly genuinely lovely people. Very grateful.
A lovely review thank you. We look forward to working with you again in the future.
4/5
TrustpilotVery professional and excellent…
Very professional and excellent communication from staff. Only negative was the 11 day delay in my house going on market from initial valuation. House sold at first viewing so very happy. Thank you
Thank you so much for your kind feedback! We’re delighted to hear you found our communication professional and that your house sold on the very first viewing, that’s fantastic news! We also appreciate your patience regarding the 11-day delay, and we’re always striving to streamline our processes wherever possible.
5/5
TrustpilotRecommendation for Darlington JWW
The Darlington office handled the sale of the property exceptionally well - dealt with scheduling and conducting all the viewings, constant communication and advice throughout. Highly recommend.
Thank you for your recommendation! We’re thrilled to hear our team at Darlington made the process smooth with great communication and support. Wishing you all the best!
5/5
TrustpilotLauren Pike absolutely fab very nice…
Lauren Pike absolutely fab very nice and helpful picking up on email n calls for response thnk u five stars
Thank you for the glowing review! We're so glad Lauren could provide such fantastic support. She’ll be thrilled to hear your kind words.
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Tell us what you need and we'll put you in touch. Homewise hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Durham.
