5/5
TrustpilotVery professional
Very professional, friendly and efficient.
Agent replied · 24 December 2024
Thanks for sharing your feedback and a positive experience with our team.
Trusted Agent profile · Durham
Homewise Durham reviews
★★★★★
203 reviews across 2 platforms
Durham, DH1 3HL
Part of Homewise, see every office.
Homewise's office in Durham is rated 4.5 out of 5 across 203 reviews on two platforms, including 6 Google reviews rated 3.7. See how it compares with other estate agents in Durham.
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Reviews
Every review we hold for the Durham office, from every platform, shown as written. First names only.
Trustpilot5/5
Trustpilotbrilliant service professional prompt
Agent replied · 24 December 2024
Many thanks for taking the time to leave us a 5 star review.
1/5
TrustpilotNever returned our calls
Consett branch OK but the sales woman to say what is going on, never gets back intouch, really bad customer service. We have left 7 voice messages and no reply from her. Terrible service
5/5
TrustpilotJust sold another property through the…
Just sold another property through the Stanley office, great service from start to finish. Chris the valuer was very knowledgeable and professional, Vicky in the office was great as always and Beverley in the after sales team was brilliant, always contactable and made the sale fliw easily.
1/5
TrustpilotAwful.
Awful. Vile buying experience when purchasing our first home. We were not treated seriously by the agent in a little Aygo. We asked for a second viewing once our offer had been accepted and she proceeded to follow us around the house making comments about fairies and pixies. An absolute joke and shocking, bitter attitude.
1/5
TrustpilotAvoid
Avoid, going through the property ombudsman to address issues with this estate agent, very poor customer service, they genuinely don’t know what they are talking about, clueless at best!
5/5
TrustpilotExcellent customer service
Excellent customer service, keeping in touch with us regularly and a very quick sale
5/5
GoogleRating only, no written review.
4/5
TrustpilotEfficient viewing
Efficient viewing Efficient staff filled with confidence and kept updated very quickly
1/5
Trustpilotterrible.
terrible. they will raise your rent after you submit the application form. not trustable agent!
1/5
GooglePromises that were never kept,very frustrating.
1/5
TrustpilotDifficult and work shy
Difficult and work shy. Avoid.
5/5
TrustpilotGood communication
Agent replied · 28 October 2024
Many thanks for taking the time to leave a 5 star review. All the best for the future.
5/5
GoogleRating only, no written review.
1/5
GoogleUseless
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Homewise hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Durham.
