Trusted Agent profile · Durham
★★★★★
203 reviews across 2 platforms
Durham, DH1 3HL
Part of Homewise, see every office.
Homewise's office in Durham is rated 4.5 out of 5 across 203 reviews on two platforms, including 6 Google reviews rated 3.7. See how it compares with other estate agents in Durham.
Tell us what you need and we'll put you in touch. Homewise hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Durham.
Every review we hold for the Durham office, from every platform, shown as written. First names only.
5/5
TrustpilotThe Darlington team were great in…
The Darlington team were great in dealing with the sale of my property!
Thank you for your kind review! We’re delighted to hear that the Darlington team could make your property sale a positive experience.
5/5
TrustpilotVery helpful and extremely efficient
Very helpful and extremely efficient. Would highly recommend them.
Thank you for the great review. Let us know if you need any help in the future.
5/5
TrustpilotWe have never sold a property before…
We have never sold a property before and had lots of questions about how it works. The staff were so patient with us and helped us every step of the way.
Thank you so much for your kind words and for taking the time to share your experience on Trustpilot. We understand that selling a property for the first time can be a daunting process, and we're thrilled to hear that our staff were able to provide the patience and support you needed throughout every step of the way. Your satisfaction is our top priority, and it's wonderful to know that we were able to assist you effectively. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.
1/5
TrustpilotAn absolutely crooked student rental…
An absolutely crooked student rental agent. Beware, they claim against deposit for redecoration of rooms that are handed back in exactly the same state as received, claim for damage that was present but hidden when you move in, and change your checkout form from that you sign when checking out, when you dispute this with TDS. Keep all documentation, take photos and video everything at check in and out, but ideally avoid the agent in the first place.
5/5
TrustpilotAll the staff at JWW are very helpful…
All the staff at JWW are very helpful and supportive I am 84 after all!
Thank you for your kind words and for taking the time to share your experience. We’re so pleased to hear that you’ve found our team to be helpful and supportive throughout your time with us. Your trust in us means so much, and it’s always our goal to ensure that every customer feels valued and cared for, no matter their circumstances.
5/5
TrustpilotStudent properties full for 25-26
Danielle has secured tenants for my two student properties for the 25-26 academic year giving me peace of mind going forward. Excellent service. Well done!
Thanks for taking the time to leave a review. We look forward to helping you again next year.
5/5
TrustpilotBrilliant estate agents
Brilliant estate agents! Really helpful, professional and friendly service provided. Especially from Julie, property consultant in the Consett office. Thank you so much for your help.
Thank you for the glowing 5 star review :)
5/5
TrustpilotSarah at JW is excellent
Sarah at JW is excellent, proactive and helpful. Highly recommend her for help problem solving.
We might be biased but we agree! Thanks very much for leaving a review and awarding a 5 star service rating.
5/5
TrustpilotExcellent Service
Sarah and Julie at JW Woods have been very proactive and helpful knowledgeable and very good communicating with me.
A big thank you from both Sarah and Julie for your kind words and both are very pleased to read your 5 star review.
5/5
TrustpilotFriendly and easy to deal with.
Friendly and easy to deal with. Very happy with service.
Thank you for the 5 star review. Let us know if we can assist in any other way.
5/5
TrustpilotDarlington staff very helpful and…
Darlington staff very helpful and polite. Always have time to answer queries
Thank you Mrs Couch for taking the time to leave us a review. If we can assist in anyway please let us know.
5/5
TrustpilotJulie Prendergast of woods agents has…
Julie Prendergast of woods agents has been so helpful and patient with the sale of home in Durham. Can’t sing her praises enough.
Thank you for taking the time to share your positive experience with Julie Prendergast! We're delighted to hear that her helpfulness and patience made the sale of your home in Durham smoother. Julie truly exemplifies our commitment to outstanding service, and your praise means the world to us. If there's anything else we can assist you with, please don't hesitate to reach out. Congratulations on the successful sale, and thank you for choosing JW Wood!
5/5
TrustpilotFiona Sheach at the letting agent JWW…
Fiona Sheach at the letting agent JWW Was a great letting agent. Very professional and helpful, explanation in depth.
Thank you for the 5 star Trust Pilot review.
5/5
TrustpilotAlways get excellent service and…
Always get excellent service and feedback, pleasure to do business with.
Thank you for leaving us a 5 star review. Please reach out if we can assist in any other way.
5/5
TrustpilotJust easy to deal with
Just easy to deal with, prompt feedback
Short n sweet but great review thank you!
5/5
TrustpilotA excellent company who dealt with us…
A excellent company who dealt with us in a most professional and caring manner.
Thank you for taking the time to leave us a review. It was a pleasure working with you.
5/5
TrustpilotFantastic job by Danielle and all the…
Fantastic job by Danielle and all the letting team at Woods. All properties fully let very quickly for 25/26.
A great result and Danielle will be very pleased to read your review. Thanks for the positive feedback.
5/5
TrustpilotExcellent customer care
Excellent customer care. Prompt and helpful.
Thanks for the 5 star review. Let us know if we can assist in any other way.
5/5
TrustpilotVery friendly and courteous
Very friendly and courteous. Emails are answered promptly and advice is given when requested.
Thanks Jason. Keep in touch.
5/5
TrustpilotLauren took ownership of getting my…
Lauren took ownership of getting my property rented out, very professional and good work ethics.
We are pleased you had a great experience and we look forward to working with you in the years to come.
5/5
TrustpilotJust absolutely phenomenal service from…
Just absolutely phenomenal service from all the staff from start to finish, thank you for all your help and support
Thank you so much for your kind words! We're thrilled to hear that you had a phenomenal experience with our team from start to finish. Your appreciation means the world to us, and we're delighted that we could provide the help and support you needed. If you ever require assistance again in the future, don't hesitate to reach out. Thanks once more for choosing us and for taking the time to share your positive experience!
5/5
TrustpilotVery good company they delivered what…
Very good company they delivered what they said they would. Simple.
Short and concise. Thank you for the review.
5/5
TrustpilotVery helpful
Really helpful from the point of contact Very responsive to questions and queries
We are very grateful for your 5 star review. We are pleased you were happy with our service.
5/5
TrustpilotFantastic
Fabtastic, knowledgeable staff, very keen to support. Communication was great.
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our knowledgeable staff and that their support and communication met your expectations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Homewise hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Durham.
