Trusted Agent profile · Dunstable
Verified
★★★★★
380 reviews across 3 platforms
20 West Street, Dunstable, LU6 1SX
Robinsons's office in Dunstable, at 20 West Street, is rated 4.6 out of 5 across 380 reviews on three platforms, including 247 Google reviews rated 4.4. It won Trusted Agent in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Having bought and sold from Robinsons in our past transaction 8 years ago, we were keen to give them the opportunity to value our property for sale on this ...Read all 27 from sellers
I am a first time buyer and obviously was not exactly knowledgable about buying a property. I was shown a few properties by Michael who never rushed me in my ...Read all 16 from buyers
I have been a landlord with Robinson's for many years and seen the company embrace change with more on line services making the life of a landlord much ...Read all 36 from landlords
I dealt with Michael at Robinsons who assisted me when renting a new place. Michael went above and beyond in answering all of my questions and making sure that ...Read all 19 from tenants
A boutique estate agent staffed with well-vetted professionals. Our Boutique offers superior customer service and specialised Digital Marketing & Viral Post Time Optimization Strategy Campaigns for all clients large or small.
The Trusted Agent 2026 results for Robinsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Dunstable office, from every platform, shown as written. First names only.
5/5
GoogleRobinsons were amazing! They really pulled out all the stops to make sure i found the perfect property to suit my needs! Recommend!!!!
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Robinsons. Our team always strives to go above and beyond to help our clients find their perfect property. Your recommendation means a lot to us! 😊🏡 …
4/5
GoogleSale successfully completed. There were quiet times during the process when a bit more contact would have been appreciated.
Many thanks Mary, I am more than happy with the 4 stars. We are currently undergoing a progressive recruitment program to overcome the contact issue, I hope it didn't frustrate you too much. Thanks once again Mary.
5/5
GoogleI was really surprised with quick response. I needed a house valuation and the agent was with me in an hour to do the house viewing plus giving me all informations I needed. Excellent!
Thank you Zdena, Really happy that Charlie was able to help in a professional and prompt manner. We look forward to working with you when your ready...
5/5
GoogleManaged to book a viewing with only 2hrs notice! Exceptional customer service from Charlie. Friendly and well informed agent. It was a pleasure!
Thank you for your wonderful feedback! We're glad Charlie could assist you on such short notice. It's great to hear you had a pleasant experience!
5/5
GoogleRobinsons have been absolutely outstanding! Buying our first home was so daunting, the process has been easier than I ever thought, Charlie has helped us step by step, so responsive and gives us great advice, very professional. We can’t thank you enough Charlie.
Catherine... I cant thank YOU enough for such a wonderful review, the very fact your happy is our ultimate goal, this is extremely important to me as a business owner but also as a father to Charlie (my son). Owning and running a family owned business in todays world is very tricky so getting such a review is a sign were doing everything we can. Thank you!
5/5
GoogleManaged to book a viewing with only 2hrs notice! Exceptional customer service from Charlie. Friendly and well informed agent. It was a pleasure!
Thank you for your wonderful feedback! We're glad Charlie could assist you on such short notice. It's great to hear you had a pleasant experience!
5/5
GoogleI have been working with Charlie and Micheal for the most part, and service and assistance has been wonderful.
Thank you for your kind words! We're delighted to hear that Charlie and Michael have provided you with wonderful service and assistance. Your satisfaction is our top priority, and it's great to know that our team has met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. Thanks again for your feedback!
5/5
GoogleGood to have a family run business without the 'Corporate' methods. Good feedback from viewings. Property sale stalled due to Probate issues, although still confident in achieving a sale when we have 'Grant of Probate' approved.
Thank you, its so very important to us as a Family Run and Owned Business to receive such great feedback, many clients believe "Corporate" methods is the only option when selling their home but a truly independent business that has its owners on the ground floor would always be something that I would choose whatever industry sector you find yourself in.
5/5
GoogleHi.went to agency asking for informations regarding a flat.very friendly guys,ready to help in any way.overall,I was very pleased with my experience at Robinsons.highly recommend the agency.
That's great to hear! It's always refreshing to encounter helpful and friendly staff when searching for a new place. Thanks for the recommendation! If you need any further assistance or have any questions about the process, feel free to reach out.
5/5
GoogleThank you for your time on Friday! Fantastic service from Charlie. Very friendly and helpful!
Thank you for your kind words! We're delighted to hear you enjoyed the fantastic service from Charlie. It's always a pleasure to help. 😊 …
5/5
GoogleVery friendly and efficient service. Helpful every step of the way - would highly recommend
So glad you found the help top-notch! 👍 …
5/5
View AgentsSuperd service from Robinsons Dunstable
Absolute fantastic service from day one. Michael was extremely helpful and could not do enough for me (and my million and one questions). I highly recommend Robinsons (Dunstable) and would like to say a huge thank you to Michael directly who really made the process much easier for me.
5/5
GoogleThank you Robinsons for assisting me with the sale of my first residential property in Dunstable. Being a first time seller I was unsure on what I was allowed to do, what the process was and where to go if I had any problems. I will be selling my next property with you guys again. Thank you.
First purchase Peterson can always be very daunting, I'm really pleased we made the process an easy one... look forward to seeing you again for your next one!
5/5
GoogleBrilliant service from Charlie, highly recommend Robinsons Estate Agents
Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you had a brilliant experience with Charlie. He is a dedicated member of our team, and it’s fantastic to know that his efforts helped make your experience with Robinsons Estate Agents so positive. We are incredibly proud of the level of service we offer to all of our clients, and it’s rewarding to hear that our hard work is being recognised. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience. At Robinsons, we are committed to providing a seamless and professional service, and feedback like yours motivates us to continue striving for excellence. If there’s anything else we can assist you with, or if you have any future property needs, please don’t hesitate to get in touch. Thank you once again for your kind words and support!
5/5
GoogleWe were lucky to meet Charlie that is very professional and was able to give us all the information requested together with Michael. I would highly recommend to use this estate agency if you want to get a very good service.
Glad we could help Alexandra, Charlie & Michael make a good team and pleased it worked in your case too.
5/5
GoogleI’ve had the pleasure of being a client at Robinson’s estate agents for a number of years. Each time I’ve received flawless service that outperforms any competition. I can’t fault anything on both their sales and lettings channels, thank you again!
WOW... great review Mason and very much appreciated, glad to see were ahead o our competitors too.
5/5
GoogleI highly recommend Robinsons, Charlie showed me around a property in West Dunstable. He was very accommodating to my schedule and although I wasn't keen on the property, Charlie still keeps in regular contact with properties that fit my criteria
Glad Charlie was helpful, hes a new member to the team and glad to see his commitment is being well received.
5/5
GoogleRobinsons sold our mum's house last summer after she passed away. They were through, friendly and very informative on all aspects of the sale. Put up for sale in late June, sold and completed by mid October. Perfect, highly recommended.
Thank you Lisa, were pleased we could help, glad to see we can get it right on most occasions too,
5/5
GoogleGreat team - very efficient and always go above and beyond.
"Thank you for the fantastic review! Our team is now considering adding 'cape-wearing superheroes' to our job titles. Efficiency and going above and beyond are just part of our secret powers! 🦸♂️🦸♀️" …
1/5
GoogleWhen it rained the whole kitchen would flood. Thick mold had been painted over so when wonder came we were in shock. We both had asthma so god knows what it was doing to our health. The bath didn't have hot water and when we logged it with maintenance absolutely F all happend about it. Thanks for nothing.
Sorry to hear Alice you went through this experience, sadly our hands were tied as the landlord would not authorise us to carry out any essential repairs leaving us both very frustrated... I hope all is better with your new home.
1/5
GoogleWhen it rained the whole kitchen would flood. Thick mold had been painted over so when wonder came we were in shock. We both had asthma so god knows what it was doing to our health. The bath didn't have hot water and when we logged it with maintenance absolutely F all happend about it. Thanks for nothing.
Sorry to hear Alice you went through this experience, sadly our hands were tied as the landlord would not authorise us to carry out any essential repairs leaving us both very frustrated... I hope all is better with your new home.
5/5
GoogleVery professional through out the whole process would highly recommend
"Thank you for the glowing review! Our team is now debating whether to add 'professional process ninjas' to our business cards. We appreciate the recommendation and promise to keep our ninja skills sharp!
5/5
GoogleI have recently sold my flat through Robinsons and cannot fault the service at all! They guided me through the process and held a tricky sale together. Without their guidance and support I don’t think it would have gone through. They marketed the property brilliantly and kept me updated. I would highly recommend to anyone thinking of moving!
Thanks for taking the time to place your review Stephen, its good to see we got it right. Best of luck in your new flat and keep in touch.
5/5
Googlethe service and customer care is top notch. they have show a lot of support to my small business and are very Nice people. if your are searching for a property highly recommend checking these guys out!!!!
Very much appreciated Ayan, its great when small business like our are recognised.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Robinsons's Dunstable office has 380 reviews across three platforms: 247 on Google, 13 on Facebook, 120 on View Agents.
Robinsons Dunstable is rated 4.6 out of 5 across all 380 reviews, and 4.4 out of 5 on Google from 247 reviews.
27 reviews from sellers, rated 4.9 out of 5 on average. For example, AJ wrote: "Having bought and sold from Robinsons in our past transaction 8 years ago, we were keen to give them the opportunity to value our property for sale on this ..."
16 reviews from buyers, rated 4.8 out of 5 on average. For example, Julie wrote: "I am a first time buyer and obviously was not exactly knowledgable about buying a property. I was shown a few properties by Michael who never rushed me in my ..."
36 reviews from landlords, rated 4.9 out of 5 on average. For example, Jon wrote: "I have been a landlord with Robinson's for many years and seen the company embrace change with more on line services making the life of a landlord much ..."
19 reviews from tenants, rated 4.7 out of 5 on average. For example, David wrote: "I dealt with Michael at Robinsons who assisted me when renting a new place. Michael went above and beyond in answering all of my questions and making sure that ..."
Yes. In The Trusted Agent 2026 awards: Robinsons, Dunstable won Trusted Agent.
Robinsons Dunstable, 20 West Street, Dunstable, LU6 1SX.
