Trusted Agent profile · Dunstable, Bedfordshire

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Lenwell Property Services Dunstable reviews

★★★★★ Great

255 reviews across 3 platforms

2 West Street, Dunstable, Bedfordshire, LU6 1SX

Part of Lenwell Property Services, see every office.

Lenwell Property Services's office in Dunstable, Bedfordshire, at 2 West Street, is rated 4.4 out of 5 across 255 reviews on three platforms, including 233 Google reviews rated 4.4. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Lenwell Property Services won in 2026.

Google logo

4.4 / 5

233

Reviews on Google

This office

Facebook logo

1.5 / 5

8

Reviews on Facebook

Business-wide

View Agents logo

5.0 / 5

14

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Lenwell Property Services Dunstable

Since 1990 Lenwell have been delivering the highest standard of residential letting and management services for landlords throughout Bedfordshire and Northamptonshire. With Offices in Bedford, Dunstable, Milton Keynes, Northampton & Luton, Lenwell manage over 2800 properties and employ 35 full time staff. We are full members of ARLA (Association of Residential Letting Agents), have achieved the quality standard ISO9000 with the British Standards Institute and ensure all staff work towards and achieve the ARLA 2000 qualification.

Awards

The Trusted Agent 2026 results for Lenwell Property Services, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Dunstable office, from every platform, shown as written. First names only.

5/5

Google

Excellent service from the local Manager. I can thoroughly recommend Lenwells as Agents. Ask for Michelle Gooding - she's very helpful and co-operative. Highly recommended.

Richard · 28 July 2019

Agent replied

Thank you for taking the time to write a nice review. It really means a lot to hear we are doing a good job.

5/5

Google

Lauren was fantastic with helping me find my new home. Would highly recommend

Laurentiu · 13 March 2022

Agent replied

Dear Laurentiu Gealapu, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Sarah and Molly let out my property in Dunstable quickly and efficiently, securing a great rental rate. Very professional and friendly and would recommend to other landlords in the area!

Zac · 26 July 2024

Agent replied · 25 August 2024

Dear Zac Garlick Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

View Agents
Tenant

Outstanding service

Outstanding service from the team at Lenwell Dunstable, especially Kellie Hamilton. She worked so hard in helping me secure my tenancy. Always kept in contact with me and was very understanding. Thank you so much for believing in me that I would make a good tenant. Thanks to your help my children and I are loving our new home.

Tracy · 12 May 2016

5/5

Google

Called up about a property and Bodie was very friendly and helpful

Michael · 13 March 2022

Agent replied

Dear, Michael Mcdonough, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

5/5

Google

Molly was very helpful and easy to deal with you

Florinel · 17 May 2022

Agent replied

Dear Florinel, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Service is amazing from start to finish. Michelle and the team are always available if I had any questions or queries.

Syed · 28 July 2019

Agent replied

Its great to receive a lovely review about Michelle and her team. Thank you Syed.

5/5

Google

I just want to say that they have been so helpful to both my grandparents in there property search I want make a special mention to molly who was very welcoming and always had a positive attitude and any issue we faced she was more then happy to help immediately and was very patient.

IzzyLetsGetBusy · 14 September 2022

Agent replied

Good afternoon, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Molly was amazing, the service and quality of her work!

Abbie · 13 March 2022

Agent replied

Dear Abbie, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Service is amazing from start to finish. Michelle and the team are always available if I had any questions or queries.

A · 14 June 2019

Agent replied

Its great to receive a lovely review about Michelle and her team. Thank you Syed.

5/5

Google

I just want to say that they have been so helpful to both my grandparents in there property search I want make a special mention to molly who was very welcoming and always had a positive attitude and any issue we faced she was more then happy to help immediately and was very patient.

Shanice · 26 August 2022

Agent replied · 25 August 2024

Good afternoon, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Molly and the team was amazing, very helpful

Rachel · 17 May 2022

Agent replied

Dear Rachel, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Molly was a great help, great service would recommend!

Sophie · 13 March 2022

Agent replied

Dear Sophie, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Lenwell have managed my property since 2012. I am very happy with the service I receive I actually have new tenants moving in today as the previous tenant has moved on. The new tenants were actually sourced within 48 hours.. excellent service from Michelle and her colleagues..I use two other letting agents ln different areas but find Lenwell far superior to the other two..particularly one of them.

Paul · 28 July 2019

Agent replied

Thank you Paul for your kind words it really means a lot to everyone at Lenwell.

5/5

Google

Lauren made me 10 10 tea quality service

Tom · 13 March 2022

Agent replied

Dear Tom, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Molly was great, helpful and nice.

Marina · 16 June 2022

Agent replied

Dear Marina, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Lenwell have managed my property since 2012. I am very happy with the service I receive I actually have new tenants moving in today as the previous tenant has moved on. The new tenants were actually sourced within 48 hours.. excellent service from Michelle and her colleagues..I use two other letting agents ln different areas but find Lenwell far superior to the other two..particularly one of them.

A · 14 June 2019

Agent replied

Thank you Paul for your kind words it really means a lot to everyone at Lenwell.

5/5

Google

I attended a viewing at a flat in Dunstable with Carly Saunders. During the viewing I thought she was brilliant, professional and understanding throughout. She explained everything in detail which helped me understand the process. I love the flat and was happy to move forward. Would recommend her

Impulse · 12 January 2023

Agent replied

Dear Darren Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Lauren is a legend 😂💪🏻❤️ …

Lauren · 13 March 2022

Agent replied

Dear Lauren, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Michelle was very responsive and let my property quickly and professionally.PositiveResponsiveness, Professionalism

David · 26 August 2020

Agent replied

Thank you David, Michelle is a wonderful office manager

5/5

View Agents
Tenant

Excellent Service

This would be the first time we are renting in Dunstable, Michelle and Amie made us feel very welcome, kept us informed at all times throughout the whole process, even giving us some helpful information about the area, they also worked very hard for us to rent the perfect property.

Jozanda · 27 February 2017

5/5

Google

Molly was very helpful

Caoimhe · 13 March 2022

Agent replied

Dear Caoimhe, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

1/5

Google

called up the office the staff member was very rude and unhelpful. She kept raising her voice every time I asked her a question. Please keep your staff members in check as I was a new time landlord and looking to buy & sell my properties.

H · 29 July 2022

Agent replied

Dear Hussain We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

5/5

Google

Had a great experience with kayla in leaders, she was helpful every step of the way thank you

Demi · 26 July 2024

Agent replied · 25 August 2024

Dear Demi Carter Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Lenwell Property Services's Google reviewsLeave Lenwell Property Services a review

Questions about Lenwell Property Services Dunstable

How many reviews does Lenwell Property Services Dunstable have?

Lenwell Property Services's Dunstable office has 255 reviews across three platforms: 233 on Google, 8 on Facebook (across the whole business), 14 on View Agents.

What is Lenwell Property Services Dunstable's rating?

Lenwell Property Services Dunstable is rated 4.4 out of 5 across all 255 reviews, and 4.4 out of 5 on Google from 233 reviews.

What do tenants say about Lenwell Property Services Dunstable?

11 reviews from tenants, rated 5.0 out of 5 on average. For example, Sandra wrote: "After having a phone call with most agents in Dunstable; Kelly Hamilton from Lenwell was the only one who gave me the advice I needed for letting, when the time ..."

Has Lenwell Property Services won any awards?

Yes. In The Trusted Agent 2026 awards: Lenwell Property Services, Dunstable won Trusted Agent; Lenwell Property Services, Luton won Platinum; Lenwell Property Services, Milton Keynes won Trusted Agent.

Where is Lenwell Property Services's Dunstable office?

Lenwell Property Services Dunstable, 2 West Street, Dunstable, Bedfordshire, LU6 1SX.

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