Every review we hold for the Droitwich Spa office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleNichol and Co were just amazing, Kelly came round and met up with myself and my sister, it was a stressful time putting our parents house on the market, but Kelly and the team Chloe and Dan took all our worries away, Chloe kept us up to date on a regular basis, thank you so much for everything you have done.
Penelope · 9 December 2024
Agent replied · 23 December 2024
Hi Penelope, thank you for your 5* review of our Droitwich team. We understand how emotional and stressful it can be to sell a family home, and we’re truly honored to have been able to support you and your sister during this time. Kelly, Chloe, and Dan will be delighted to hear that their efforts made such a positive difference and helped ease your worries. Keeping our clients informed and supported is always our top priority, and it’s wonderful to know that Chloe’s updates and the team’s care stood out to you. Should you need, the team are always happy to help!
★★★★★ 5/5
GoogleSUPER!!!
Thank you Molly
We have brought and sold properties in the past and dealt with various estate agents. Molly and the team at Nicol and co are the very best, everything is just fabulous the work and thought put into our sale is just so brilliant. We have not had to do one thing, just admire the pictures / videos/ drone footage they have produced. THANK YOU 👏🥰
Janette · 3 August 2024
Agent replied · 24 August 2024
Hi Janette, thank you for your amazing 5✨ review of our Droitwich team and for naming Molly too. Your kind words about the work and thought put into your sale mean a lot to us 😊. We're delighted that you enjoyed the pictures, videos, and drone footage we produced and that the process was so seamless for you. If you ever need assistance in the future, please don't hesitate to reach out.
★★★★★ 5/5
GoogleWhen putting my house on the market in Droitwich, there was only ever one estate agency I was considering, and that was Nicol and Co… that was the best decision I’ve made, as my house was only on the market for one week before I accepted an offer, exceeding any expectations I had.
From the valuation with Dan Peace (which was like speaking to a friend) to the offer acceptance, everything has been seamless.
The valuation was real and transparent, no over-pricing to win or “out-do” another agent, no false promises, particulars of similar properties within the area and their sold prices were provided to me. I got given a pack explaining what to expect from the sales process and an engaging presentation was sent to me afterwards… everything was personalised to me and my property. This was particularly welcomed, being a first time seller, as I had no idea what I was doing!
The photos and virtual tour were beautifully done, to such a professional standard. Despite knowing exactly what my own house looks like, I wanted to buy it myself after seeing the listing!
The office staff have been exceptional from the start, always quick to answer the phones, emails, viewing requests, viewing feedback - Millie, Niamh and Chloe were always so excited to speak to me and spoke about my house as though it was their own, with nothing but excitement! (I must add, the social media post, from Millie, went round my group chats like wildfire and got nothing but praise from the girls WhatsApp group… and all you ladies know the worth of that group chat!)
During the sale process, Chloe Faizey has been incredibly supportive and attentive. Not only has Chloe been assisting with the sale of my home, she has also gone the extra mile to give me updates on the purchase of my new home (which is being purchased through a completely different estate agents), showing me that she genuinely cares for me both as a vendor and a buyer. Throughout the process, Chloe has seen all of my emotions - frustration, happiness, stressed and all of the quirks in between. At every turn, Chloe has been there for me to lean on, with any question, nothing was ever too much for her, and I will always be grateful for the support and hand holding she gave me. Chloe, your guidance, effort, and professionalism made a real difference throughout the entire process, and I truly appreciate everything you did to make it as smooth and successful as possible. Selling a home can be stressful, but your expertise and dedication gave me confidence every step of the way. I couldn’t have done it without you. Give that woman a pay rise!
It’s clear that communication within their team is a core value, with everyone always on the same page. Right hand speaking to the left perfectly.
I said from the very start of my journey, that Nicol and Co dominate the Droitwich market, so instructing them as my Estate Agents was a no-brainer. When I come to sell again, there is only one place I will go, and that is back to these incredible people. Not only do you get treated with value, but you also have the pleasure of dealing with real, authentic people who want the best for your property, taking your personal circumstances into account.
Matt must be so proud of the team he's built, what an incredible group of people. I truly feel supported and cared for during a time in my life that’s been especially challenging, helping to turn a difficult time into something more manageable.
Rhiannon · 13 May 2025
★★★★★ 5/5
GoogleFrom valuation to sale Nicols kept us informed and were very professional. Chloe, Kelly and Niamh were amazing. If you are thinking of selling definitely consider nicols.
Emma · 13 December 2025
Agent replied · 13 April 2026
Hi Emma, thank you for your 5* review of our Droitwich team and for naming Chloe, Kelly & Niamh too. It's great to hear that they were all amazing and thank you for your glowing reference!
★★★★★ 5/5
GoogleNicol and Co, Droitwich, were faultless from start to finish during the process of selling our house. They offered a very professional yet friendly service and the whole team were supportive throughout.
Robin was very knowledgeable and helped us with the initial stages.
Mia and the sales team were fantastic at arranging and completing viewings.
Finally, Chloe was pivotal in ensuring we had a smooth exchange due to her excellent organisation and relentless chasing of other services.
I can't recommend this estate agent highly enough!! Thank you for all your help.
Alex · 26 November 2023
Agent replied · 24 May 2024
Hi Alex, thank you for your 5* review and your high recommendation. We're thrilled to hear that you had such a positive experience with our team at Droitwich. Providing a professional and friendly service is a top priority for us, and it's wonderful to know that Robin, Mia, Chloe, and the entire team were supportive and exceeded your expectations. It's great to hear too you had a smooth exchange thanks to the work by Chloe. They are always happy to help!
★★★★★ 5/5
GoogleEveryone I have spoken to at Nicole&co Droitwich have all been very friendly, helpful, have a good sense of humour and above all patient! Our particular house move has been long and stressful (due to other factors not Nicole&Co) and they have always tried to make the process as pain free as possible. The team members I have had dealings with always remember who I am and my back story, which has helped immensely. Thank you to Dan, Millie and Niamh who I have spoken to on the phone and to Barry and Jayne we met on viewings. A special thank you to Chloe who has helped us through the final stages of our purchase. Apologies if I’ve missed anyone, you are all a credit to your profession. I would definitely recommend.
Nicola · 16 April 2025
★★★★★ 5/5
GoogleWould thoroughly recommend Nicol and Co Droitwich. ALL the staff were great, always polite and helpful when contacting and doing viewings.I will just mention a couple of people, Dan the Manager at Droitwich went out of his way to assist us and the couple wanting to purchase our property when there were a few problems and when sales etc were going through, Chloe, the progresser was always keeping us informed and chasing when necessary.
June · 15 February 2024
Agent replied · 8 February 2024
Hi June, thank you for your 5* review of our Droitwich team and recommendation! It's great to hear all staff were polite and helpful throughout your experience, and a thank you for naming Dan and Chloe too. The team will really appreciate your comments and will be always happy to help!
★★★★★ 5/5
GoogleFantastic service from start to finish, with a big shout out to Chloe, Kelly, Mia and Niamh for handling every query and question amazingly
Katie · 17 December 2025
Agent replied · 16 January 2026
Hi Katie, thank you for your 5* review of our Droitwich team. It's great to hear that Chloe, Kelly, Mia & Niamh have provided a fantastic service from start to finish. Should you need, the team are always happy to help!
★★★★★ 5/5
GoogleDue to outside circumstances our move was not straightforward, so would have to give a big thank you to all the team at Nicol & Co. The effort and support provided along with professionalism, commitment and friendliness in making our move eventually happen is a credit to them.
In particular during the final stages Chloe was fantastic.
Would highly recommend Nicol @ Co, they were a pleasure to deal with.
Mark · 30 April 2024
Agent replied · 30 April 2024
Hi Mark, thank you for your 5* review of our Droitwich team and your high recommendation. It's amazing to hear that despite the challenges you faced during your move, the team provided outstanding support and professionalism with Chloe's assistance during the final stages being fantastic. Your comments mean a lot and the team at Droitwich are always happy to help.
★★★★★ 5/5
GoogleA fantastic service from start to finish with Nicol & Co. Kelly was amazing getting the house marketed and sold, then Chloe was very diligent in terms of sales progression. Regular updates received and all queries promptly answered. The whole team were very friendly and nothing too much trouble. Extra points to Chloe for the YouTube videos!
Elizabeth · 26 November 2024
Agent replied · 10 December 2024
Hi Elizabeth, thank you for your 5* review of our Droitwich team. We're thrilled to hear that you had such a positive experience and It's fantastic to know that Kelly’s expertise in marketing and selling your property, along with Chloe’s dedication to the sales progression, made the process smooth for you. Should you need, the team are always happy to help!
★★★★★ 5/5
GoogleNicol&Co at Droitwich is a very professional and efficient establishment. The staff are friendly and polite,in particular Chloe Faizey who we dealt with throughout the purchase of our house.She was extremely pleasant and with her patience and knowledge helped to reduce much of the anxiety and stress of a pair of OAPS who had no dealing with the property market for decades.Chloe was good at liasing with us, our vendors and our solicitor and always quick to respond to our many queries and requests.We were kept updated and given sound advice throughout the whole protracted and stressful process(no fault of Nicol& Co). Thank you Chloe. We highly recommend Nicol& Co.
Sue & Chan Devlukia
Sue · 24 August 2023
Agent replied · 15 August 2023
Hi Sue, thank you very much for taking the time to share your positive experience with our team in Droitwich and your high recommendation. We're thrilled to hear that you found our establishment to be professional and efficient, and we truly appreciate your kind words. We truly appreciate your feedback and are thrilled to hear that our team, especially Chloe, could make your house purchase journey a smoother and less stressful one. They're always happy to help.
★★★★★ 5/5
GoogleI cannot recommend Nicol and Co (Droitwich) highly enough. Moving is one of life’s most stressful experiences but they ensured all dealings with their office made the process that little bit easier. My main interactions were with Niamh, Mia and Chloe - their manner was always sunny, polite and helpful. They made me feel like my questions were the most important at that time. When responses were requested they were prompt and complete. The completion process was also very smooth and we were kept fully informed by them at every stage. And the final excellent customer service was the amazing “Welcome to your new home” box that we were given when we picked up the keys! Thank you to the whole Droitwich team for helping us make the move to our dream home a reality.
Liz · 14 August 2023
Agent replied · 15 August 2023
Hi Liz, thank you so much for taking the time to share your wonderful feedback about your experience with the team in Droitwich. We're truly delighted to hear that we were able to make your moving process a little easier and less stressful. Niamh, Mia, Chloe, and the entire team are thrilled to know that their sunny, polite, and helpful manner had such a positive impact on you. We understand that moving can be a challenging time, and we're glad we could provide you with the assistance and support you needed. Wishing you all the best as you settle into your dream home!
★★★★★ 5/5
GoogleI just wanted to thank the Droitwich Office for being straightforward, helpful and with no unmet promises on the sale of mum's property. You managed difficult situations very well. Thank you !
L · 27 September 2026
Agent replied · 11 October 2026
Hi L, thank you for your 5* review of our Droitwich team. We are delighted to hear that you found us straightforward and helpful throughout the sale of your mum's property, and that we delivered on everything we promised. Managing difficult situations and keeping our clients supported through what can be a challenging process is something we take real pride in, so your feedback truly means a lot to the whole team. Thank you again for taking the time to share your experience.
★★★★★ 5/5
GoogleWe recently completed both a sale & purchase via Nicol & Co. We can't fault them. Everything on the estate agent side of the process was so smooth. Chloe kept us up to date on how everything was progressing for both transactions & was very responsive whenever we had a query. We would happily recommend them.
Jayne · 10 November 2024
Agent replied · 10 December 2024
Hi Jayne, thank you for your 5* review of our Droitwich team and fantastic comments! We're delighted to hear that both your sale and purchase went smoothly with us. Chloe and the team work hard to keep everything on track and provide the best possible support, so it’s wonderful to know that our efforts made a positive difference. Should you need, the team are always happy to help!
★★★★★ 5/5
GoogleNicol & Co did a great job for me helping me sell my house. Many thanks to the Company and in particular Dan and Chloe whose communication, professionalism and sustained friendly manner were top drawer. They found the right balance of communication levels, were prompt in replying to messages and showed patience and understanding throughout. All in all excellent professional support in what can be a difficult process. Many thanks.
Ed · 9 March 2024
Agent replied · 12 March 2024
Hi Ed, thank you for your 5* review of our Droitwich team and for naming Dan & Chloe as top drawer! It's great to hear that they were all prompt to reply, showed patience and understanding throughout whilst providing a professional service throughout. They're always happy to help!
★★★★★ 5/5
GoogleGreat service from valuation to completion of sale. Regular contacts and communication from a great team. Everyone worked really hard to ensure all issues were resolved to enable completion of our sale. Would not hesitate to recommend.Many thanks.
Margaret · 11 August 2026
Agent replied · 11 October 2026
Hi Margaret, thank you for your 5* review of our Droitwich team and for your high recommendation. We are delighted to hear that you experienced great service from valuation through to completion. Regular contact and clear communication throughout the process is something we take real pride in, so it is wonderful to know this made a difference for you. We are also pleased that the team was able to work hard to resolve any issues and get you to completion smoothly. Your kind words truly mean a great deal to everyone involved. Wishing you every happiness in your new chapter, and thank you again for taking the time to share your experience.
★★★★★ 5/5
GoogleWas apprehensive at the start realising how many different people were involved with the sale of the house but the system and everyone involved have been very helpful very nice and very professional at all times. Keeping me informed and following up on every viewing has been great ! Many thanks to Chloe for her perseverance and to every one in the team at Droitwich. Martin Reeves
Martin · 26 April 2024
Agent replied · 24 May 2024
Hi Martin, thank you for your 5* review of our Droitwich team. It's great to hear that you were put to ease by the helpful and professional system involved in the sale of the house, and also that you were kept informed throughout with every viewing followed up on. Thank you for naming Chloe too, your comments mean a lot and the team are always happy to help!
★★★★★ 5/5
GoogleI bought a home sold by Nicol and Co in 2010 and I have just sold that same home now in 2023, buying another through Nicol and Co Droitwich office also. In those thirteen years the company has grown quite significantly! However, you the client still receives the same excellent personal level of service as before. Thanks to Niamh, Robin, Chloe, Hannah, Mia and the rest of the team for all their work making it happen when two different buyers dropped out of the chain and it looked like it might all collapse. gladly recommend Nicol and Co to anyone.
Andrew · 25 June 2023
Agent replied · 4 July 2023
Hi Andrew, thank you for your 5* review of our Droitwich team and your recommendation. It's great to hear you've chosen to use us again and you've received the same level of excellent service! They're always happy to help.
★★★★★ 5/5
GoogleAbsolutely fantastic service!
They have a great team.
I bought my new home through Nicol and Co and I am selling through Nicol & Co also.
Chloe Faizey was particularly fantastic!
Communication was consistently great and they always called when they said they would
I wouldn’t hesitate in recommending Nicol & Co to anyone
Julie · 26 November 2024
Agent replied · 10 December 2024
Hi Julie, thank you for your 5* review of our Droitwich, fantastic comments & high recommendation! We’re thrilled to hear that you had such a fantastic experience with the team, especially both as a buyer and now as a seller. Chloe and the entire team will be delighted to know their hard work and consistent communication made such a positive impact. Wishing you all the best with your new home!
★★★★★ 5/5
GoogleI really cannot recommend Nicol and Co enough. Every member of the team has been so friendly, professional, efficient and nothing is ever too much trouble.
Big thank you to Chloe who has been really attentive as she has spent a lot of time keeping us in the loop with how things are progressing and being able to push things along when needed.
Alison · 28 June 2024
Agent replied · 29 June 2024
Hi Alison, thank you for your 5* review of our Droitwich. We're thrilled to hear that you had such a positive experience and it's fantastic to know that our team, especially Chloe, could provide the friendly, professional, and efficient service you deserved. Your kind words are greatly appreciated, and we are always here to assist you should you need.
★★★★★ 5/5
GoogleI have been extremely impressed with the way Nicol & Co in Droitwich have handled our Son’s recent house purchase. Their professionalism has been of the highest order and their customer service second to none. A special thank you to Hannah and Jasmine for guiding us through the whole process. Nothing was too much trouble for them and they were always available to answer any questions. Their regular updates were invaluable and they were constantly chasing up the solicitors. They were extremely knowledgeable, polite, friendly, charming and courteous and it was an absolute pleasure to deal with them both.
Roger · 21 May 2023
Agent replied
Hi Roger, thank you for your 5* review and outstanding comments for the team at Droitwich, specifically Hannah & Jasmine. We're really pleased you received a high level of professionalism throughout, you were guided through the whole process with regular updates, and felt nothing was too much trouble. The team are always happy to help.
★★★★★ 5/5
GoogleAs a fist time buyer, Nicol and Co have been amazing and we would highly recommend the team when transitioning to your future home. A special thankyou, to Chloe for guiding us through the process. Everything was always approached with such professionalism and always so supportive in answering any questions. Chloe and the team kept us informed on a regular basis and were always so helpful. Such a kind and wonderful team and we would highly recommend.
Emily · 28 June 2023
Agent replied · 4 July 2023
Hi Emily, thank you for your amazing 5* review and your high recommendation of the Droitwich team. Thank you for naming Chloe too! It's great to hear the team were supportive, professional and able to guide you throughout your first time purchase. They're always happy to help out.
★★★★★ 5/5
GoogleCannot recommend Nicol and co highly enough.!Superb agents!..From initial valuations to the high standard of marketing ,through to completion !..Exceptional !.. a breath of fresh air in a world where customer service is lacking in so many businesses.We dealt with the Droitwich branch but seems the positive company culture is the same throughout.
Particular mentions for great service from Kelly during valuation , Niamh and Millie throughout marketing were awesome and for the superb communications from Chloe who oversaw the complicated buying /selling process and took away the stress.Thanks Chloe for the great service!…You are all stars!..Cannot praise you all highly enough .Never had to chase responses ,always kept in the loop .Congratulations to Nicol and their whole team for delivering such a professional service !….Anyone looking to buy or sell a property in Worcestershire I would urge you to use Nicol and Co ..you won’t regret it !..
Neil · 11 January 2025
★★★★★ 5/5
GoogleVery good at communicating and keeping me informed . Chloe, Alice and Molly were particularly helpful .
Rachel · 17 December 2025
Agent replied · 16 January 2026
Hi Rachel, thank you for your 5* review of our Droitwich team. It's great to hear that Chloe, Alice & Molly were particularly helpful and you experienced very good communication whilst being kept informed. Should you need, the team are always happy to help!
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