Every review we hold for the Droitwich Spa office, from every platform, shown as written. First names only.
★★★★★ 5/5
View AgentsOutstanding service, company and staff.
From the initial valuation through to the completion of sale I can't fault this company! Karen came out to do our valuation which turned out to be higher than other local agents I had round. She clearly knows her stuff and the current market as our property sold for the full asking price, much to our delight.. We did have a point when we lost our buyer due to complications further down the chain however within 5 hours they found a new buyer (from their books) which enabled us not to loose the purchase of the house we wanted. All the staff are very approachable. Nothing was ever too much trouble and all the staff knew what was going on in the chain. This helped when popping in as I didn't have to wait to see a particular member of the team. This team know the property market very well in the area and gave excellent advice throughout.! We would highly recommend Droitwich Nicol and Co and already have done to friends.
Julie · 27 April 2016
Agent replied · 29 April 2016
Hi Julie,
Thank you for your positive review about the company & thanks for recommending us to others.!
Best wishes
Matt
★★★★★ 5/5
View AgentsExcellent ,professional and efficient.
Karen was a first class agent .she was understanding to our personal requirements and professional and efficient with all the dealings associated with house sale.
We decided to take the house off the market for a few months and she telephoned us to reassure us she understood the circumstances and we were encouraged to hear Karen say she will be available to help us when we were ready to proceed with the sale.
Karen's telephone contact took a great deal of stress of myself and my husband and this has made us that next time we will not hesitate to contact Karen at Nicole&Co.
Kathryn · 21 April 2016
Agent replied · 8 August 2016
Hi Kathryn,
Thank you for taking the time to write this review.
We look forward to working with you in the future.
Best wishes
★★★★★ 5/5
View AgentsProfessional and friendly
We used Nicol and Co to sell our property. Karen was friendly and informative when she came to our house to give us a valuation. We were confident in the information she gave us and proceeded to put our house on the market with Nicol and Co. Throughout the time we were on the market Karen kept us informed of what was happening and was always positive and friendly.. We were delighted with the service we received and would highly recommend Nicol & Co and Karen to others.
Christina · 17 April 2016
Agent replied · 8 August 2016
Hi Christina,
Thank you for taking the time to write a review & thanks for recommending us to others!
Best wishes
★★★★★ 5/5
GoogleI can’t recommend Nicol & Co highly enough! They were absolutely amazing with selling my house, even after two buyers pulled out, they were straight on it, had viewings lined up that week and had it sold again in no time. Their …
Megan · 13 November 2025
Agent replied · 13 April 2026
Hi Megan, thank you for your 5* review of our Droitwich team and your high recommendation! We’re absolutely delighted to hear that you had such a positive experience even through the ups and downs of the sale process. The whole team works … More
★★★★★ 5/5
GoogleEasily the best estate agent in the area. Great customer service. Millie and Mia have gone above and beyond in supporting me and my partner to find our first home.
James · 13 March 2026
Agent replied · 13 April 2026
Hi James, thank you for your amazing 5* review of our Droitwich team. Being described as the best estate agent in the area truly means a lot to us! We’re delighted to hear that Millie and Mia went above and beyond to support you and your partner in finding your first home. That is such a special milestone, and we’re so pleased they could be part of the journey and make the experience a positive one for you both. Congratulations on your first home, and thank you again for choosing Nicol & Co. If we can help in any way in the future, we’re always here for you.
★★★★★ 5/5
GoogleVery professional team from selling to completing sale of property. Keeping us informed constantly on progress of property.
A big thank you to Chole Dan Lucy Kelly and the rest of the team at Droitwich
Andrew · 3 July 2024
Agent replied · 4 July 2024
Hi Andrew, thank you for your 5* review of our Droitwich team! We are thrilled to hear that you had a positive experience with our team. Chloe, Dan, Lucy, Kelly, and the rest of the team at Droitwich were delighted to assist you throughout the process. Keeping our clients informed and ensuring a smooth transaction is always our top priority. They're always happy to help!
★★★★★ 5/5
GoogleI have been looking for a property nearly six months and been with many agents.
I find the customer service of Nicol & Co is exceptionally high standards. The staff is always very responsive, friendly and supportive.
Confirmation of the viewing appointments buy text in addition to email is very helpful.
Wales every member of the staff is extremely helpful,
I must highly commend the customer service by Ms Millie Noakes who is very polite ,accommodating I'm always follow through my inquiries.
I am yet to find my dream property and I wish that I would find it through Nicol & co
Prabath · 10 August 2024
Agent replied · 24 August 2024
Hi Prabath, thank you for your 5* review of our Droitwich team and for naming Millie too. We are delighted to hear that you have found our customer service to be of exceptionally high standards. It's wonderful to know that our team's responsiveness, friendliness, and support have made a positive impact on your property search experience. We wish you the best of luck in finding your dream property and if there's anything more we can do to support you in your search, please don't hesitate to reach out.
★★★★★ 5/5
GoogleHaving used Nicol & Co twice now in the last 5 years, I have to say their service is exceptional. They provide valuable advice, guidance and above all, communicate brilliantly. Thank you Chloe and team for a truly great service, we appreciate you and all your hard work.
Lyn · 2 September 2023
Agent replied · 2 September 2023
Hi Lyn, thank you for your 5* review. We're thrilled to hear that you've had exceptional experiences with our team over the past 5 years. Providing valuable advice, guidance, and clear communication are at the heart of what we do, and we're delighted that you appreciate our efforts. Your feedback means a lot to us, and we look forward to serving you again in the future. If you ever need any assistance, please don't hesitate to reach out.
★★★★★ 5/5
GoogleVery professional and friendly (very rare) service , we always felt that we are well looked after and important to them despite quite rocky road to completion (we sold our house three times!). Entire team at Nicol & Co were always very helpful and ready to provide best advise...and calm our nerves down when required - all in all 10/10! We would like to thank John, Natasha,Paul and Leanne for their service , big thanks !
Lukasz · 28 March 2018
Agent replied
Dear Rachael, I am very disappointed to read your review. I have reported all the faults mentioned to your landlord and will do my very best to get this resolved. The landlord has also agreed to an option for your tenancy to end early as discussed. Justin Branch - Lettings Director.
★★★★★ 5/5
GoogleThey were phenomenal when purchasing our house. Chloe went above and beyond to achieve the date we required. Would definitely recommend them to friends and family. Special mention to Mia and Niamh when getting us up and running too! Great Agents and could not fault them.
Jake · 21 October 2023
Agent replied · 21 October 2023
Hi Jake, thank you for your 5* review and recommendation of our team in Droitwich. It's great to hear about your positive experience with Chloe, Mia, and Niamh. We're thrilled that they went above and beyond to meet your timeline and expectations. They're always happy to help!
★★★★★ 5/5
GoogleThank you Rachel, and all the team at Droitwich. Any concerns or queries i've had during the sale of my house were dealt with quickly, efficiently and i was always kept up to date with progress. I have found Nicol and Co an excellent 5* estate agents and would definitely recommend! Thank you Droitwich Team.
Deborah · 6 February 2023
Agent replied
Hi Deborah, thank you for your 5* review and your recommendation! We're really pleased that Rachael and the team at Droitwich dealt with any queries promptly and efficiently, and you were kept up to date with progress throughout. They're always happy to help.
★★★★★ 5/5
GoogleNicol & Co have been fantastic throughout the entire sale and purchase process. A huge shout-out to Chloe, Dan, and the whole team for their tireless work, not only managing our sale but also chasing and progressing every aspect of the …
Nick · 13 November 2025
Agent replied · 13 April 2026
Hi Nick, thank you for your 5* review of our Droitwich team and fanstastic comments. We’re absolutely delighted to hear that your experience with the Droitwich team, particularly with Chloe, Dan, was such a positive one. It was a real … More
★★★★★ 5/5
GoogleAs a cleaning contractor working with Nicol & Co, we’ve found their operations team to be outstanding. Communication is always clear, timely, and supportive, which makes our partnership run smoothly. Brett and Sian in particular have been …
JJC · 13 December 2025
Agent replied · 13 April 2026
Hi JJC Cleaning services Worcs Ltd, thank you so much for your wonderful feedback! We’re delighted to hear that our operations team has provided clear, timely, and supportive communication to help keep our partnership running smoothly. … More
★★★★★ 5/5
GoogleWe have just finished purchasing a property that was being sold via Nicol & Co. The whole process was completed efficiently and, in particular, Sam Sturdy (Sales Progressor) was brilliant throughout. Sam was always available to answer any queries or do any chasing up as necessary, and always responded in a quick timeframe. We would definitely recommend Nicol & Co and that is mainly down to Sam's efforts and support.
Ollie · 4 July 2020
Agent replied
Thank you so much for your wonderful feedback, it is great to hear that you are so pleased with Sam and the service we have given you.
★★★★★ 5/5
GoogleChloe was very helpful and ensured the easiest transition into our next home. We’ve been in for 6 months now and she’s still happy to help with any queries this far down the line. A credit to the company!
Lydia · 20 February 2024
Agent replied · 21 February 2024
Hi Lydia, thank you for your 5* review! We're thrilled to hear that Chloe made your transition into your new home smooth and continues to provide exceptional service. Chloe and the team are always happy to help!
★★★★★ 5/5
GoogleCouldn't have asked for a better service from everyone at Nicol and Co Estate Agents in Droitwich, from the valuation to exchange of contracts
Special mention to Chloe for keeping us informed on every step along the way.
Would highly recommend them.
Anne · 1 December 2023
Agent replied · 1 December 2023
Hi Anne, thank you for your 5* review of our Droitwich office, your special mention to Chloe and your high recommendation. It's great to hear you have had an excellent service. The team are always happy to help!
★★★★★ 5/5
GoogleMany thanks to Chloe, Mia, Robin, Niamh and all the team at the Droitwich office. Superb service on both the sale and purchase. Chloe kept us up to date with the progression of the contracts. It always felt as though they were on top of things.
Terence · 24 August 2023
Agent replied · 24 August 2023
Hi Terence, thank you for your 5* review of our team at Droitwich. It's fantastic to hear you've had a superb service for both the sale and purchase and great to hear you felt reassured throughout. They're always happy to help!
★★★★★ 1/5
View Agentsunclear bidding process
Unhappy with way that we were in a bidding round. Bid the highest, offered property and then had it withdrawn as we were not a cash buyer and agent was holding inaccurate information on us. There was no mention of other criteria being used until this point. Believe we were artificially used to up the price. If dealing with this agent make sure the terms of the bid process are given to you in writing.
Kate · 8 June 2016
Agent replied · 10 June 2016
Thank you for your comments.
When two or more parties are interested in the same property someone has to be unsuccessful as you were in this case. Whilst this is unfortunate it is also inevitable that someone ends up disappointed
We always ensure that we ask at the earliest possible stage the method being used to purchase a property whether cash or mortgage.
We would normally collect this information at the time you make your initial offer and. our notes do state that you were a cash buyer.
When the best and final offers were put forward it was on the basis that both interested parties were able to proceed without a mortgage.
When it became clear that this was not the case we were duty bound to report this information to the vendor and this made a significant difference to the decision making process. Ultimately this meant that you were unsuccessful on this occasion.
The comment you make about being used to "up the price" is untrue and without foundation and something we fully refute in the strongest possible terms
If you would like to discuss the matter further please do not hesitate in contacting us.
★★★★★ 5/5
GoogleCharlotte was amazing and The Nicol & Co donation will be a fantastic addition to my daughters dance troop fundraising .
Thankyou .
Nick · 10 November 2024
Agent replied · 10 December 2024
Hi Nick, thank you for your 5* review of our Droitwich team and for naming Charlotte too. Wishing them all the best with the fundraising and looking forward to seeing all the amazing things they achieve!
★★★★★ 5/5
GoogleI just wanted to send a message of thanks to all at Nicol and Co. We joined the garage sale and obviously this has been great for us on a personal level to declutter but mostly it’s been lovely to chat to neighbours, people in our local community and some of the Nicol and Co staff, sharing stories, laughter and memories. The whole event was well organised and promoted and made me proud to live in Droitwich Spa. Thank you all!
Emma · 14 June 2024
Agent replied · 18 June 2024
Hi Emma, thank you for your 5* review of our Droitwich team and your your heartfelt message. We are delighted to hear that you had such a positive experience at the garage sale. It's wonderful to know that the event helped you declutter and also provided an opportunity to connect with your neighbours and the local community. Thank you once again for your appreciation and for participating in the garage sale. We look forward to seeing you at future events!
★★★★★ 5/5
GoogleExcellent service by Nicol & Co Droitwich Spa
Mum and Chloe have been on hand to answer our questions, alas our stress and fears. Chased up solicitors and other agents to expedite the buying process. …
Melanie · 13 December 2025
Agent replied · 13 April 2026
Hi Melanie, thank you for your 5* review of our Droitwich team. We’re pleased to hear that Niamh and Chloe were responsive, proactive, and supportive throughout your purchase. Your feedback means a great deal to us!
★★★★★ 5/5
View AgentsInformative with accurate knowledge of the area to sell our house
Karen was very hands on from explaining all the information required and guiding us through the preparation for photos and details of our property. We felt confident throughout the time our property was advertised........ Which wasn't very long as they understand their customer base very well. Any questions along the way were dealt with in a professional manner......... A company we would really recommend to anyone selling or buying in the area. Thank you........
Simon · 25 October 2016
Agent replied · 31 October 2016
Hi Simon,
Thank you for taking the time to write this positive review about the company & thank you for recommending us.
Best wishes,
★★★★★ 5/5
GoogleWe have found the service provided by Paul Spregg and the team in the Droitwich branch to be professional and of the highest quality we could have hoped for, no question or request was of any problem and a response was provided efficiently. Thank you again Paul for all your assistance with our property purchase.
Peter & Sally Marrs
Peter · 27 March 2022
Agent replied
Hi Peter, thank you very much for the 5* review of our Droitwich branch
★★★★★ 5/5
GoogleWe have found the service provided by Paul Spregg and the team in the Droitwich branch to be professional and of the highest quality we could have hoped for, no question or request was of any problem and a response was provided efficiently. Thank you again Paul for all your assistance with our property purchase. Peter & Sally Marrs
Peter · 27 March 2022
Agent replied
Hi Peter, thank you very much for the 5* review of our Droitwich branch
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
