Trusted Agent profile · Droitwich Spa, Worcestershire

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Nicol & Co Droitwich reviews in Droitwich Spa

★★★★★ Excellent

748 reviews across 3 platforms

226 Worcester Road, Droitwich Spa, Worcestershire, WR9 8AY

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Nicol & Co's office in Droitwich Spa, Worcestershire, at 226 Worcester Road, is rated 4.9 out of 5 across 748 reviews on three platforms, including 443 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards Nicol & Co won in 2026.

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4.9 / 5

443

Reviews on Google

This office

Facebook logo

4.8 / 5

208

Reviews on Facebook

Business-wide

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4.9 / 5

97

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Nicol & Co Droitwich Spa

Our company You won’t find a group of people more in love with Worcestershire than the ladies and gents at Nicol & Co. This beautiful county has everything. Fantastic connections by road and rail, outstanding schools great local sporting venues, culture and entertainment set amongst rolling hills, stunning panoramas and loveable, quaint towns and villages aplenty. We live here, we love here, and every member of our team wants to help you do the same. Matt Nicol established Nicol & Co. Estate Agents in 2009 as a one-man band operating from a small office in Droitwich Spa. His vision was to change the way estate agency was done in Worcestershire; bringing integrity and transparency to an industry that people made jokes about. He is still dedicated to providing the most remarkable service.

Awards

The Trusted Agent 2026 results for Nicol & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Droitwich Spa office, from every platform, shown as written. First names only.

5/5

Google

I would like to say a big big thankyou to Millie and especially Dan for helping us from start to finish with our move Dan was always there to help and he would always ring me back or email And each and everyone at Nicol Oh and lovely Jane she’s followed our journey on the house viewings and there’s been a few Thankyou so so much Debbie hyslop

Debbie · 9 January 2026

Agent replied · 16 January 2026

Hi Debbie, thank you for your 5* review of our Droitwich team. Supporting our clients from start to finish is something we take great pride in, so it’s fantastic to hear that you felt supported throughout your moving journey. Dan, Millie, Jane, and the wider team will be delighted to know their help, communication, and commitment made a difference for you - especially across multiple viewings. We would like to say a big thank you for your kind words and wish you all the best.

5/5

Google

From my initial enquiry right through to the completion of my purchase I was impressed with the professionalism and knowledge of ALL staff, in particular Chloe Faizey from the Droitwich office, she was proactive with updates and a great understanding of the process! She showed patience and empathy. I now have my forever home! I have no hesitation in recommending Nicol and Co Droitwich :)

Paula · 23 January 2026

Agent replied · 27 January 2026

Hi Paula, thank you for your 5* review of our Droitwich team and your high recommendation. We’re absolutely thrilled to hear that you had such a positive experience with us from start to finish. Chloe and the rest of the team work hard to ensure our clients receive the best service, and it’s wonderful to know that her proactive updates, patience, and empathy made such a difference in your journey. Wishing you all the best.

5/5

Google

All I can say is, what a great estate agent and amazing team! I had a great vibe from the moment I met Kelly. She assured me they wouldn’t have an issue selling our house and then they did… within 24 hours of our pictures being taken! 2 people I would highly recommend Niamh and Kelly but honestly they are all great!

David · 13 February 2026

Agent replied · 13 April 2026

Hi David, thank you for your amazing 5* review of our Droitwich team and your high recommendation! We are absolutely delighted to hear that you had such a positive experience with us from the very first meeting. It is great to know that Kelly gave you confidence from the outset and that we were able to deliver so quickly, selling your home within 24 hours of the photos being taken is an incredible result. Niamh, Kelly and the whole team will be thrilled to read your kind words.

5/5

Google

I recently purchased a property with Nicol & Co and was very impressed with their service. As a first time buyer, there were a lot of unknowns for me, but the whole process was made a lot easier thanks to the help of the whole team at Nicol & Co. The initial viewing and offer arrangements were assisted by Alex Evans and Niamh Harding respectively, whilst Amy Griffiths provided regular unprompted updates during the purchase process which was much appreciated as it provided reassurance that everything was on track. When collecting my keys, I received a ‘new home’ box which contained plenty of gifts useful for a new home. I would highly recommend Nicol & Co to anyone looking to move.

Ben · 11 September 2026

Agent replied · 11 October 2026

Hi Ben, thank you for your 5* review of our Droitwich team and your high recommendation. We are delighted to hear that your first purchase was such a positive experience and that the whole team was able to support you through what can feel like a daunting process. Alex will be pleased to know the initial viewing went smoothly, and Niamh that the offer arrangements were straightforward. Amy will be especially pleased to hear that her regular unprompted updates made such a difference - keeping first-time buyers reassured and informed at every stage is something she genuinely cares about. It is also lovely to know that the new home box was a nice touch when you collected your keys. Thank you again for choosing us, and we wish you every happiness in your new home.

5/5

Google

Thanks to the team at NICOL and Co for a great job selling our mums house….no stress and good contact especially Amy the sales progressor. Would recommend strongly….

Alex · 4 October 2026

Agent replied · 11 October 2026

Hi Alex, thanks for your 5* review of our Droitwich team and your strong recommendation! We are delighted to hear that selling your mum's house was a stress-free experience and that you felt well looked after throughout. Amy will be especially pleased to hear your kind words. Keeping our clients informed and making the process as smooth and straightforward as possible is something Amy takes real pride in. Thank you again for choosing us, and we wish you and your family all the very best.

5/5

Google

I have been corresponding closely with Millie Nokes throughout the process of searching for a property. Millie was brilliant throughout the whole process, she continued to send me suitable properties within my budget and even when the market was quieter, she would check in to see how I was getting on. Great service, thank you Millie and Nicol and Co

Alice · 22 January 2026

Agent replied · 27 January 2026

Hi Alice, thank you for your 5* review of our Droitwich team. We’re delighted to hear that Millie provided such excellent support throughout your property search. She’s a real asset to the team, and we’ll be sure to pass on your comments to her. Wishing you all the best.

5/5

Google

Excellent communication always friendly and helpful. Special mention to Amy Griffiths always cheerful and willing to help and keeping us informed regularly of progress on our purchase of a property. Thank you

M · 8 August 2026

Agent replied · 22 August 2026

Hi M & W, thank you for your 5* review of our Droitwich team. We are delighted to hear that you found the communication excellent and that the team was always friendly and helpful throughout your purchase. Amy will be especially pleased to hear your kind words. Keeping our clients regularly informed and being cheerful and willing to help at every stage is something Amy genuinely cares about, so it is lovely to know this made such a difference to your experience. Wishing you every happiness in your new home.

5/5

Google

Amy at Droitwich was super with her communication, ensuring the process was smooth and we were well informed. I would recommend the team if you were looking to buy or sell.

Louise · 11 August 2026

Agent replied · 11 October 2026

Hi Louise, thank you for your 5* review of our Droitwich team and your recommendation. We are delighted to hear that Amy kept you well informed throughout and ensured the process was as smooth as possible. Clear, consistent communication is something we take real pride in, so it is wonderful to know this made a real difference to your experience. Amy will be especially pleased to hear your kind words. Thank you again for choosing us, and we wish you every success with what comes next.

5/5

Google

I have nothing but good things to say about the team at Nicol & Co Droitwich but particularly Chloe. It took a long time to get to the end of the purchase of our house for various reasons, and Chloe never stopped keeping in touch throughout the whole process. She timeously informed us of developments, checked in often to see if we needed help with anything, was happy to chase up anyone who needed chasing, and made us feel at ease when things felt like it was just not progressing. Would certainly recommend the while team at Nicol&Co Droitwich and will certainly use their services again in the future.

Hannah · 28 May 2025

Agent replied · 3 June 2025

Hi Hannah, thank you for your 5* review of our Droitwich team and amazing comments. We're absolutely delighted to hear that you had such a positive experience with the team and especially with Chloe. She works incredibly hard to support our clients throughout the entire process, and it's lovely to see her efforts recognised. We're so pleased we could help make a sometimes stressful process feel more manageable, and that you felt supported every step of the way. Your recommendation means a great deal to us, and we look forward to assisting you again in the future!

5/5

Google

Kat, Alice and the team were phenomenal. They went above and beyond to ensure the sale and subsequent purchase of our dream home went ahead promptly. Kat was absolutely fantastic and couldn't recommend a better estate agent if we tried. Thank you for everything. Emma and Simon.

Emma · 6 April 2026

Agent replied · 13 April 2026

Hi Emma, thank you for your 5* review of our Droitwich team and your high recommendation. t truly means a lot to Kat, Alice and the whole team to hear that you felt supported throughout both your sale and the purchase of your dream home. Moving home can be such a significant and sometimes stressful journey, so we are delighted that Kat was able to go above and beyond to keep everything progressing smoothly and promptly for you. Your recommendation genuinely means the world to us.

5/5

Google

Excellent service from Cat and the team. Friendly, supportive, proactive and highly professional in every regard. Made the sale a smooth and hassle free experience.. Would wholeheartedly recommend!

David · 15 August 2026

Agent replied · 22 August 2026

Hi David, thank you for your 5* review of our Droitwich team and your wholehearted recommendation! We are delighted to hear that Kat and the team made your sale such a smooth and hassle-free experience. Being friendly, supportive and proactive throughout is something we take real pride in, so it is wonderful to know that this approach made a real difference for you. Your kind words mean a great deal to Kat and the whole team. Wishing you every success with what comes next, and if we can help with anything in the future, we are always here.

5/5

Google

Did a great job selling the house for us and keeping us in the loop with sales progress.. Team and particularly Amy worked tirelessly to make our move smooth and effective. Highly recommended.

Dr · 11 July 2026

Agent replied · 11 October 2026

Hi Jon, thank you for your 5* review of our Droitwich team and your high recommendation. We are delighted to hear that the sale of your house went so well and that we kept you in the loop throughout. Amy will be especially pleased to hear your kind words. Working tirelessly to make the move as smooth and effective as possible for our clients is something Amy takes real pride in. Thank you again for choosing us, and we wish you every happiness in your new home.

5/5

Google

Message: Having used Nicol & Co to manage our rental property for several years and having been impressed with their professionalism they were the natural choice when we decided to sell the property.I am pleased that the decision was the correct one and having just completed the sale I must thank them for the professionalism and commitment they showed to get the sale over the line. A really strong point in their organisation is their sales Progressor, Amy Griffith ,who clearly understands the importance of regular communication with all parties. I would have no hesitation in recommending Nicol & Co as either a sales or letting agent.

Sharon · 11 July 2026

Agent replied · 11 October 2026

Hi Sharon, thank you for your 5* review of our Droitwich team and your high recommendation. We are delighted to hear that you chose us for the sale of your property after several years of working together on the lettings side, and that the decision proved to be the right one. It is wonderful to know that we were able to deliver the same level of professionalism and commitment throughout the sale process. Amy will be especially pleased to hear your kind words. Regular, clear communication with all parties is absolutely crucial when progressing a sale, and Amy works hard to ensure that everyone feels informed and supported at every stage. Your trust in us, both as a letting agent and now as a sales agent, means a great deal to the whole team. Thank you again for taking the time to share your experience.

5/5

Google

I recently purchased a property with Nicol & Co, and can honestly say that they exceeded all of my expectations. Throughout the process, from first viewing until picking up my keys, they were informative, helpful and professional. Jayne conducted the first viewing, and was professional and informative. She had a great knowledge of the property, and ensured that I left the viewing with all of my questions answered. Amy Griffiths and Dan Peace dealt with the sales progression and were both amazing. I received regular, unprompted updates about the sale at least once a week. This meant that I felt reassured throughout the entire process and knew exactly what stage we were at and what was going on. They took it upon themselves to chase solicitors and ensure that the sale progressed without unnecessary delays. Throughout the process I had contact with many other members of the team, all of which were great! Upon picking up my keys, I received a ‘new home’ box which was an absolutely lovely touch. It included everything you need when first walking into a house, such as toilet roll and bin bags! It also had a few extra goodies that were a really nice touch. As a first time buyer, Nicol and Co have made my purchasing experience a very positive one. I would definitely recommend them to anyone I know :)

Beth · 11 July 2026

Agent replied · 11 October 2026

Hi Beth, thank you for your 5* review of our Droitwich team and your high recommendation. We are absolutely delighted to hear that we exceeded your expectations throughout your purchase - that really means the world to us. Jayne will be pleased to know that the first viewing left such a positive impression and that you felt all of your questions were answered. Amy and Dan will be especially thrilled with your feedback. Providing regular, unprompted updates and chasing solicitors to keep things progressing smoothly is something they both take real pride in, so it is wonderful to hear that this made you feel reassured and informed at every stage. As a first-time buyer, we know how significant and sometimes daunting the process can be, so making your experience as positive and straightforward as possible is exactly what we aim for. We are so glad the new home box was a lovely surprise too - it is just a small gesture, but we hope it made moving in that bit easier. Wishing you every happiness in your new home, and thank you again for taking the time to share your experience.

5/5

Google

Amy at Nicol and Co was really helpful in the sale of our house and the purchase of our new house. She kept in touch on a weekly basis, pushed for updates from solicitors and the other parties involved and answered questions quickly. Thank you for all your help. Other staff also provided excellent customer service in the initial process of putting the house on the market, recommending local companies for solicitors, home buyer surveys and removal companies and answering any other questions.

Emily · 11 July 2026

Agent replied · 11 October 2026

Hi Emily, thank you for your 5* review of our Droitwich team. We are delighted to hear that Amy was so helpful throughout both the sale of your house and the purchase of your new home. Keeping in regular contact, chasing solicitors and the other parties involved, and answering questions quickly is something Amy takes real pride in, so she will be thrilled to hear your feedback. It is also lovely to know that the team was able to support you in the initial stages with local recommendations and any other questions you had. Making the process as smooth and straightforward as possible is exactly what we strive to do for every client. Thank you again for your kind words, and we wish you every happiness in your new home.

5/5

Google

I have the pleasure of regularly working with Nicol and Co and they are amazing at what they do. They are all so lovely! A special shoutout to Chloe, who is always helpful and dedicated to every file she deals with. She is an incredible sales progressor and a joy to work with😊 …

Niamh · 17 December 2025

Agent replied · 16 January 2026

Hi Niamh, thank you for your 5* review of our Droitwich team. We really appreciate your kind words. I’ll make sure to pass your shoutout onto Chloe - she’ll be thrilled to hear it. It’s a pleasure working with you, and we’re always here to help!

5/5

Google

Nicol & Co have been brilliant with the sale of our property, a bit of a shaky start with a nervous buyer eventually pulling out- these things happen, but the property was promptly relisted and a rapid successful sale process the next time round. Communication excellent, very personable and a positive team. Kelly, Dan, Niamh all amazing but the stand out for me is Amy- exceptional and pulled out all the stops, I felt she was genuinely as passionate as me to get everything over the line. Thanks all.

Me · 11 June 2026

Agent replied · 11 October 2026

Hi, thank you for your 5* review of our Droitwich team. We are delighted to hear that, despite the initial setback with the first buyer, the property was promptly relisted and the second sale progressed rapidly and successfully. Kelly, Dan, Niamh and Amy will all be especially pleased to hear your kind words. It is wonderful to know that you found the communication excellent and the team both personable and positive throughout. Amy will be absolutely thrilled to hear that her passion and commitment to getting everything over the line stood out for you - going the extra mile for our clients is something she genuinely cares about. Thank you again for your recommendation, and we wish you every success with what comes next.

5/5

Google

Outstanding service from start to finish. In particular Amy's perseverance and commitment was greatly appreciated

Jack · 27 September 2026

Agent replied · 11 October 2026

Hi Jack, thank you for your 5* review of our Droitwich team. We are delighted to hear that you experienced outstanding service from start to finish. Amy will be especially pleased to hear your kind words. Her perseverance and commitment to seeing things through for our clients is something she takes real pride in, so it is wonderful to know that made such a difference to your experience. Thank you again for taking the time to share your feedback.

5/5

Google

I recently dealt with Kelly and Mia. Kelly was so professional and knowledgeable on my property and the area I live in. She really knows her job well and I would have no hesitations in recommending Nicol&Co because of her. She’s a real asset to the company. Katie

Ricky · 21 January 2026

Agent replied · 27 January 2026

Hi Ricky / Katie, thank you for your 5* review of our Droitwich team and your high recommendation! We’re glad you had such a positive experience with Kelly and Mia, and we really appreciate your recommendation!

5/5

Google

Brilliant service from start to finish. Amy Griffiths kept us informed along the way and always responded to our questions promptly.

Simon · 11 August 2026

Agent replied · 11 October 2026

Hi Simon, thank you for your 5* review of our Droitwich team. We are delighted to hear that you had a brilliant experience from start to finish. Amy will be especially pleased to hear your kind words. Keeping our clients fully informed and responding promptly to questions is something Amy takes real pride in, so it is wonderful to know this made such a positive difference to your experience. Thank you again for your recommendation, and we wish you every success with what comes next.

5/5

Google

A great process from start to finish. Valuation Manager Kelly told us they would sell the house before listing it and they did!! And office Manager Chloe was fantastic, keeping us updated every step of the way. Couldn't be happier.

Jason · 13 March 2026

Agent replied · 13 April 2026

Hi Jason, thank you for your 5* review of our Droitwich team! We’re thrilled to hear you had a great experience from start to finish. Kelly will be delighted that her strategy delivered as promised, and that the sale was secured before going to market. It’s also wonderful to hear how helpful Chloe was in keeping you updated throughout. Wishing you all the best.

5/5

Google

First time buyer, whole process was made easy with constant updates and clear communication. Special thanks to Amy Griffiths.

Denzel · 11 August 2026

Agent replied · 11 October 2026

Hi Denzel, thank you for your 5* review of our Droitwich team. We are delighted to hear that your first-time buying experience was made easy with constant updates and clear communication throughout. Supporting first-time buyers and making the journey as clear and reassuring as possible is something we genuinely care about, so it is lovely to know this made a real difference for you. Amy will be especially pleased to hear your kind words. Wishing you every happiness in your new home, and if we can help with anything in the future, we are always here.

5/5

Google

The team at Nicol and Co were great. We were kept informed at all times during our search for a property. Dan and the team are a great example and of how businesses should be. Thanks all

Simon · 13 March 2026

Agent replied · 13 April 2026

Hi Simon, thank you for your 5* review of our Droitwich team. We’re delighted to hear you felt well informed throughout your property search, that’s exactly the experience we aim to provide. Dan and the whole team will really appreciate your feedback. It was a pleasure supporting you, and we’re always here if you need anything in the future

5/5

Google

We were lucky enough that the house we purchased was being sold with Nicol & Co. They have been great from start to finish. Viewing times were flexible and they were able to fit us in around work time. Once our offer was accepted we were kept up to date weekly with phone calls, meaning we always knew what was going on. They were accommodating for a second viewing fitting us in on a Saturday. Chloe was brilliant, chasing everything up for us and keeping in touch with both sets of solicitors and us! We managed to get our purchase done within 7 weeks and we were gifted a lovely moving in box with all the essentials, which was a lovely touch. Thank you Nicol & Co!

Laura · 7 December 2024

Agent replied · 10 December 2024

Hi Laura, thank you for your 5* review of our Droitwich team. It’s wonderful to know that our flexibility with viewings, regular updates, and support throughout the process made a difference for you. Chloe will be delighted to hear that her efforts in coordinating with solicitors and keeping everyone informed were so appreciated. We’re also so glad you enjoyed the moving-in box, it’s our way of saying thank you and helping to make your new house feel like home. Should you need, the team are always happy to help!

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Questions about Nicol & Co Droitwich

What do sellers say about Nicol & Co Droitwich?

29 reviews from sellers, rated 4.9 out of 5 on average. For example, Eirlys wrote: "Nicol and Co, particularly, Karen Smith were the right choice of agents for the sale of my little Victorian house. My viewings were carried out with ease and ..."

What do buyers say about Nicol & Co Droitwich?

20 reviews from buyers, rated 4.7 out of 5 on average. For example, TJ wrote: "The viewing was great! Everything that we wanted from the flat and from the agent. We were allowed a very healthy amount of time in the property to view it all ..."

What do landlords say about Nicol & Co Droitwich?

10 reviews from landlords, rated 5.0 out of 5 on average. For example, JULIE wrote: "I would just like to say how very impressed I was with Amy Laura Hall. We were looking to possibly rent our home out so as to start a new adventure in the ..."

What do tenants say about Nicol & Co Droitwich?

16 reviews from tenants, rated 4.9 out of 5 on average. For example, Matt wrote: "I needed to source accommodation for a new colleague at very short notice. Having been let down by one agent, I turned to Nicol & Co and received a brilliant ..."

Has Nicol & Co won any awards?

Yes. In The Trusted Agent 2026 awards: Nicol & Co, Droitwich Spa won Platinum; Nicol & Co, Worcester won Platinum; Nicol & Co, Malvern won Gold.

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