Abbotts Countrywide Downham Market reviews

★★★★★ 5/5

Google

Absolutely fabulous team at Abbotts. Couldn't be happier. They are always friendly and helpful and take the time to listen to you, on the phoen or in person, which is very important with such a big decision as buying a house. I would happily recommend them to all of my friends and family. Special shout-out to the Steves - Steven Bond who has been the most helpful and happy estate agent I could have hoped for (and makes a great cup of tea!), and Steven Huff who is a great mortgage advisor and didn't mind my multitide of questions and calls.

Krista · 2 December 2022

★★★★★ 5/5

Google

Thank you Stephen Huff for all your help with my remortgage. It would never have got there without your endless patient help, at all hours and even when you ought to have been "Off duty".

Charles · 30 July 2022

★★★★★ 5/5

Google

We have finally made the decision to buy a house. We knew that we will need a professional advice for the mortgage, so after a little look around we decided to use Abbotts and Stephen Huff. The whole process was very smooth and everything was explaining to us to the last detail. Another benefit of using Abbotts is that their mortgage advisor is part of countrywide and they offer solicitors too. We just want to say thank you, to Stephen and the whole team at Abbotts Downham Market.

Ivan · 3 October 2022

★★★★★ 5/5

Google

Very friendly staff and efficient.

Nadine · 13 February 2026

★★★★★ 5/5

Google

Purchased my first home through abbotts at Downham market, Sam and kamile made it such an easy and stress free process, even advising me of there in house mortgage expert. Brilliant experience and would highly recommend them.

Jack · 13 February 2026

★★★★★ 5/5

Google

Nicola gave us a in-depth and robust valuation of our property in a pleasant and friendly manner! Also Sam very lovely, had a great viewing house with her the other day!

Marta · 24 May 2025

★★★★★ 5/5

Google

Bryony, in the Downham Market office, was very helpful and efficient. My move was due to a marital separation and Bryony made things a lot easier for my children and I to cope. Any property issues that have arose have been dealt with quickly and effectively.

Vicki · 31 July 2019

★★★★★ 5/5

Google

After making a sudden decision to sell my property, who else would I choose but the trusted team at Abbotts Downham. From Instruction to completion in 8 weeks they took the stress and sleeplessness away from the usual moving mayhem. I cannot thank the team enough for the seamless service they provided and for all the hard work they put in. Unlike some other agents, when my usual contact was on holiday, the other members of the team stepped up and handled all of my queries and kept the sale moving forward. Thank you for all of your hard work.

Lisa · 30 July 2022

★★★★★ 5/5

Google

Lisa is brilliant! She went above and beyond to help me get moved in during lockdown and has continued to be extremely responsive, helpful, friendly and professional since I've been moved in and dealing with minor issues that arise. Thank you!

Megan · 16 January 2021

★★★★★ 5/5

Google

After my parents passed away I had to sell their property. I contacted Abbotts in Downham Market and I found them to be very helpful, understanding and professional from beginning to end. The house sold within a week but unfortunately the buyer dropped out due to a very long 28 week probate wait. However, the day probate was granted I instructed Abbotts to put the house back on the market and it was sold in under 48 hours. I dealt mainly with Steven Bond and he was the star of the show, nothing was too much trouble for him.

Sharon · 26 September 2024

★★★★★ 5/5

Google

Spoke with Ollie was very helpful and was very attentive to all questions I asked. I cannot fault his efforts and really made the call understandable to myself. Would highly recommend.

James · 30 July 2022

★★★★★ 5/5

Google

Definitely a five star Sam has shown us her professionalism! But most of all her understanding kindness and help From April and George

April · 24 July 2025

★★★★★ 5/5

Google

Sam was really friendly and has helped me understand the buying process. I cannot wait to buy a house now and i will be using Abbotts!

Virbins · 2 December 2022

★★★★★ 5/5

Google

I instructed Abbotts to sell my late mother's property in Downham Market and was very impressed with the service and professionalism provided by Samantha Armstrong. Sam came to value the property initially and managed to achieve an asking price offer from the first couple who viewed it. I can't praise Sam and her colleague, Steven, highly enough and I have no hesitation in recommending their service to anyone thinking of selling their home.

Greg · 1 January 2023

★★★★★ 5/5

Google

I contacted Abbotts Estate Agent in Downham Market to request a house evaluation following extensive modernisation work. My house was purchased through Abbotts almost 3 years ago. …

Peter · 13 May 2025

★★★★★ 5/5

Google

Great team all round. Our mortgage consultant , Stephen Huff, went above and beyond to get us our mortgage all sorted out. Thanks Once again.

Shane · 2 December 2022

★★★★★ 5/5

Google

Kerrie and the team were brilliant, so helpful couldn’t fault them! Highly recommend, extremely informative when letting out my first property and supported me all the way.

Claire · 30 July 2022

★★★★★ 5/5

Google

Couldn't rate abbots countrywide enough! Bryony has been a massive help for me and my partner moving from one rented place to another making the process smooth and stress free. Everyone there are friendly and welcoming would recommend to everyone!

Mikki · 28 July 2019

★★★★★ 5/5

Google

Ollie was amazing & always happy to help on what was an unusual building to purchase. Wouldn't hesitate to recommend him & his team. Thank you

Michelle · 30 July 2022

★★★★★ 5/5

Google

Recently helped us buy our first home. Very quick "on the ball" and always willing to answer and help with any questions. Would recommend Abbott's

Jessica · 3 September 2022

★★★★★ 1/5

Google

Me and my partner were going through the process of buying our perfect first home through Abbott’s, we viewed the house and put in an offer for the asking price which was accepted the same day! We were over the moon until I received a call 5 days later saying we had been gazzumped and our offer had then been declined. We felt completely unsupported by Abbott’s, as first time buyers we are pretty clueless on any processes, to be told on the phone by Greg “we’re giving you the opportunity to put in a higher offer” like they were doing me a favour. Unfortunately, we couldn’t afford to go any higher. I know gazzumping isn’t illegal, but any reputable company would not have put so much pressure on anxious first time buyers to make such a quick decision on thousands of pounds with little to no support in a matter of minutes. Hope we never have to deal with these immoral estate agents again.NegativeProfessionalism

Freya · 26 August 2021

★★★★★ 5/5

Google

We had the pleasure with working with these estate agents for the sale of our home last year. Even though i can assume that it was a very busy time for them, we always felt like we were the only customers. All the agents were responsive, proactive, and no matter who you spoke with, they knew our property and the situation. From the first visit/evaluation with Ollie, to Ms. Armstrong regularly following up and chasing up last minute details that were holding up exchanges, this team was amazing! Thank you for all of your hard work to make the sale of our home as stress free as possible.PositiveResponsiveness, Quality, Professionalism, Value

Amanda · 26 August 2021

★★★★★ 5/5

Google

Steve is SO helpful - he really took time to find out exactly what we were looking for and really went the extra mile.

Jo · 30 July 2022

★★★★★ 5/5

Google

Absolutely first rate service. Lisa went above and beyond to get us in to our new home and we couldn't be happier! Thank you so much, just the right mix of professionalism and friendliness.

Amy · 3 November 2020