Every review we hold for the Downham Market office, from every platform, shown as written. First names only.
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5/5
GoogleThe guys at Abbotts in Downham were absolutely brilliant and I canβt thank them enough. They helped us through the process of buying our first home from start to finish and made it all very simple.
They were flexible and accommodating with arranging extra viewings and provided all the support we needed.
I would definitely recommend these estate agents, Ollie and Steve in particular were very helpful but the whole team there is great!
Murray Β· 2 December 2022
Agent replied Β· 30 July 2023
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI contacted Abbott's to get an up to date valuation on our property after being there for a little while and thinking about what we want to do next. Steve went through all our details with us and was very thorough, and when we had the valuation done we received lots of information to help us figure out what we wanted to do next. Will definitely use them when the time comes.
Lewis Β· 2 December 2022
Agent replied Β· 30 July 2023
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
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5/5
GoogleSam ,Olly and Steve were fantastic π they kept us updated all the time, they were always friendly and knew exactly what do to next . The whole experience from start to finish went very smoothly. They sold our house for a great price too . These three are a great team highly recommend! If you're selling your house go to Abbott's in Downham Market
Holly Β· 21 June 2023
Agent replied Β· 20 June 2024
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleAll the team from abbott's were fantastic at helping us and guiding us through the enjoyment of purchasing our first home.
I want to add special thanks to Steve Huff and Ollie you guys were amazing at keeping us calm and reassuring us through the stressful times.
We are now happy and settled and that's down to you guys.
If you want professionals and helpful estate agents then these are the ones
Shelly Β· 30 July 2022
Agent replied Β· 30 July 2023
Many thanks for your fantastic 5* review and your kind words Shelly. Best wishes, Lucy, Customer Relations.
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5/5
GoogleHad a property valued by Nicola, geat pleasure to deal with, very professional, great advice! Nicola also arranged a appointment with stephen, there mortgage advisor, who was also great to deal with! Highly recommend abotts countrywide for all there services π β¦
Gary Β· 13 February 2026
Agent replied Β· 13 April 2026
Thank you for your kind words! We are thrilled to hear that Nicola and Stephen provided you with professional and great service. Our team takes great pride in delivering exceptional results and we appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleI was so impressed with Lisa C during the difficult process of finding a house to rent in Ely. She explained everything so clearly, was extremely polite and was always available for assistance when needed. I have been dealing with a variety of real estate agents over the past few months and Lisa has been the best by far in both her demeanour and professionalism. I am so grateful to her for organising everything for me to move into my new property under such short time restrictions.PositiveResponsiveness, Quality, Professionalism
Emma Β· 26 August 2020
Agent replied
Thank you for your 5* review and kind comments. Your review will be made know to our local team and their Regional Director. Best wishes, Scott @ Customer Relations.
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5/5
GoogleFab estate agents. Ollie was fantastic the service was so personal. He was honest and donβt over price the property. He has a fab knowledge of the local area and treated us as if we were his only clients. No hard sell, totally honest and perfect service.
Nothing too much trouble and made what could be a very stressful process surprisingly easy. Thank you
Highly recommend Abbotts
Kim Β· 3 October 2022
Agent replied Β· 30 July 2023
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleSam ,Olly and Steve were fantastic π they kept us updated all the time, they were always friendly and knew exactly what do to next . The whole experience from start to finish went very smoothly. They sold our house for a great price too . These three are a great team highly recommend! If you're selling your house go to Abbott's in Downham Market
Holz Β· 2 November 2022
Agent replied Β· 30 July 2023
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleBryony is an excellent property manager. The service provided was a tremendous help. Bryony was able to quickly find a suitable tenant for my property and removed a lot of the legwork that I have had to accomplish in the past when letting out the property. The ReLetting process from beginning to end was so quick and easy. Bryony got to work right away to find a new tenant after the previous tenant unexpectedly and without notice vacated the property. My home went under contract for another Rent term in less than 2 weeks after being listed for Let. Bryony is the Best Property Manager I have worked with in 10+ years.
B Β· 31 July 2019
Agent replied Β· 30 July 2023
Hi Boone
Thank you very much for this review and the 5 star rating! I am delighted to hear that Bryony provided such good customer service when managing your property and finding you new tenants fast!
Kind regards, Jake
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5/5
GoogleBryony is an excellent property manager. The service provided was a tremendous help. Bryony was able to quickly find a suitable tenant for my property and removed a lot of the legwork that I have had to accomplish in the past when letting out the property. The ReLetting process from beginning to end was so quick and easy. Bryony got to work right away to find a new tenant after the previous tenant unexpectedly and without notice vacated the property. My home went under contract for another Rent term in less than 2 weeks after being listed for Let. Bryony is the Best Property Manager I have worked with in 10+ years.
B Β· 22 June 2019
Agent replied Β· 20 June 2024
Hi Boone
Thank you very much for this review and the 5 star rating! I am delighted to hear that Bryony provided such good customer service when managing your property and finding you new tenants fast!
Kind regards, Jake
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5/5
GoogleWe would like to take this opportunity to thank Sam Armstrong personally for all of the help and advice that she has given us as we prepare to come to the market.
Her knowledge of the local area, properties under her instruction and local trades is second to none.
Sam has such patience and professionalism. She truly is an asset to Abbotts of Downham Market.
Charlotte Β· 3 September 2022
Agent replied Β· 30 July 2023
Thanks Charlotte for leaving us this fantastic 5* review. Best wishes, Graham, Customer Relations
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5/5
GoogleHave just purchased this property through Abbotts Downham Market. Very difficult situation as the seller lived a long way away and was not very helpful re providing the necessary documents but Abbotts sorted things out as much as they could and Steve Bond was really helpful, meeting me at the property each time as it was difficult for me to get to the office
Antonia Β· 3 October 2022
Agent replied Β· 30 July 2023
Many thanks for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleBryony is an excellent property manager. The service provided was a tremendous help. Bryony was able to quickly find a suitable tenant for my property and removed a lot of the legwork that I have had to accomplish in the past when letting out the property. The ReLetting process from beginning to end was so quick and easy. Bryony got to work right away to find a new tenant after the previous tenant unexpectedly and without notice vacated the property. My home went under contract for another Rent term in less than 2 weeks after being listed for Let. Bryony is the Best Property Manager I have worked with in 10+ years.
Boone Β· 30 October 2018
Agent replied
Hi Boone
Thank you very much for this review and the 5 star rating! I am delighted to hear that Bryony provided such good customer service when managing your property and finding you new tenants fast!
Kind regards, Jake
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5/5
GoogleI recently moved out of a rental house that was managed by Abbotts. My checkout was done by Lisa Clayton, and I can honestly say she went above and beyond to help me get out in time! I was running a little behind for the inspection and, without me asking, she pitched in and helped clean the kitchen. It was so nice to have a friendly and helpful person at such a stressful time. Thanks Lisa!!
Chris Β· 24 April 2020
Agent replied
Hi Chris, Thank you for taking the time to leave us your 5* review. Best wishes, Amy
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5/5
GoogleWe had a fantastic experience with Abbott's, where the team is very friendly and helpful. Our mortgage consultant there, Stephen Huff, was absolutely brilliant. Ours was a slightly complicated case, and Steve went above and beyond to get us our mortgage all sorted out. We move next week, and there's no way on earth we would be doing that without Steve. Thoroughly recommend him!
Sarah-Louise Β· 30 July 2022
Agent replied Β· 30 July 2023
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations
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5/5
GoogleSteve Huff was our mortgage advisor and he was absolutely amazing. He answered any questions we had and made it so easy for us to buy our first ever house. 10/10 would recommend!!
Abby Β· 26 July 2024
Agent replied Β· 25 August 2024
Many thanks Abby for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleAbbotts have been absolutely amazing at the downham market branch, Samantha has been incredible and been so supportive with our purchase and has helped us with anything we needed also Ollie the branch manger has been very helpful and Stephen Huff Has really helped us put everything together for the whole purchase of our dream home
Hannah Β· 2 December 2022
Agent replied Β· 30 July 2023
Itβs really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
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5/5
GoogleReally good service throughout the transaction using modern method of auction. Good clear communication at each step. Friendly staff. Transaction completed in 50 days ! Definitely recommend
Alex Β· 13 February 2026
Agent replied Β· 13 April 2026
Thank you so much for choosing our modern method of auction for your transaction! We're thrilled to hear that our service and communication surpassed your expectations and that your transaction was completed in just 50 days. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleThank you Sam Armstrong and all your colleagues of Abbots Estate Agents,Downham Market Norfolk. If it had not been for you all going over and above your normal duties our sale and purchase would not have progressed to a successful finish. I fully recommend this branch for everything theyβve done.
Thanks again.
Heather Β· 2 November 2022
Agent replied Β· 30 July 2023
Thank you Heather for your kind review and wonderful recommendation! - Scott @ Customer Relations
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5/5
GoogleSam at Abbotts was fantastic from start to end in our sale. Our sale was more complicated than normal and Sam was incredibly patient, helping with solicitors and always ensuring we were kept up to date. Thank you for all your help - we wouldnβt hesitate to recommend Abbotts.
Natasha Β· 31 January 2023
Agent replied Β· 30 July 2023
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
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5/5
GoogleWhen I first approached Abbotts for help with the sale of my house, Ian Jordan's advice was that I should divide what I owned and seek planning consent for a building plot. The process was legally complex but Ian was supportive throughout and we ended with a sale of both house and plot and a rewarding return on both. The team were a pleasure to work with.
Martin Β· 21 October 2019
Agent replied
Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott
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5/5
GoogleGreat buying process with Steve, Sam & Kamile - very friendly and professional; extremely helpful and no question was too much trouble for them! Thank you team :)
Emily Β· 13 January 2026
Agent replied Β· 13 April 2026
Thank you for your kind words and 5* review! We're thrilled to hear that Steve, Sam, and Kamile provided you with a great buying experience. Our team takes pride in being friendly, professional, and always willing to go above and beyond for our customers. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleOliver and his team and the Downham Market office have been absolutely amazing working with us over a lengthy period. They have been so supportive and helpful . Would very happily use their services again
Karin Β· 23 December 2023
Agent replied Β· 20 June 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI called abbots when wanting to sort out my mortgage. I spoke to Steve on the sales team who was very friendly and gave me a bit of advice before chatting with Stephen Huff about the mortgage itself. Both were great and gave me lots of helpful information.
Warren Β· 2 December 2022
Agent replied Β· 30 July 2023
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.