Trusted Agent profile · Didcot, Oxfordshire

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Jones Robinson Didcot reviews

★★★★★ Excellent

583 reviews across 1 platform

The Old Post Office, 6 Foxhall Road, Didcot, Oxfordshire, OX11 7AA

Part of Jones Robinson, see every office.

Jones Robinson's office in Didcot, Oxfordshire, at The Old Post Office, is rated 4.8 out of 5 across 583 reviews on 1 platform, including 583 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

583

Reviews on Google

This office

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About Jones Robinson Didcot

Gary Church is the resident Director of award-winning estate agents Church Robinson and has over 25 years' experience in the area. He started his career in the property industry in the mid-80s, working at a small agency in Reading. His company merged in 2005 with fellow independent agents, Jones Robinson to become Church Robinson. The Jones Robinson Group, since inception in 1998, has expanded to over 60 dedicated members of staff with further offices at Newbury, Lambourn, Marlborough and Devizes. Local Didcot residents know Gary well for this professionalism and the exceptional personal service he has provided over the years. Gary's sales director George Stevens manages the sales team, alongside Sales Manager Courtney Hicks, who are subsequently supported by a financial services team, Firstxtra, with whom we have a long standing relationship, to help with all your mortgage requirements. Our high level of sales care is backed up by our dedicated and experienced Sales Progressor Dawn Panell who strives to ensure a smooth sale for all of our vendors and buyers. Lucy Cook manages our lettings department, voted the Best Lettings Agent in Didcot 2020-2021 by the British Property Awards, which offers rental needs for both landlords and tenants, with a professional but friendly service that gives peace of mind to all clients. Jo Woolley manages the group's Operations and Marketing functions. The whole team works together, with a joint goal of providing excellent care to all our customers. Our unrivalled service ensures clients return to us again and again!

Awards

The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Didcot office, from every platform, shown as written. First names only.

5/5

Google

My partner and I have had several viewings with Church Robinson whilst hunting for our first home and we’ve recently had an offer accepted! Jade Broome was excellent throughout our viewing for this house and took plenty of time answering questions and explaining things in great detail - she really helped us to feel at ease as first time buyers. Everyone I’ve spoken to at Church Robinson has been very helpful and friendly, Courtney Hicks has been great, explaining the next steps of the house buying process!PositiveResponsiveness, Quality, Professionalism

Chloe · 26 August 2022

Agent replied · 29 July 2023

Thank you so much for taking the time to post a review for us - Jade and Courtney will be especially pleased to read your feedback!

5/5

Google

We had been looking for a property for the last 6 months and had a couple of sales fall through. We were beginning to lose hope when we contacted Church Robinson. Jade was extremely friendly and helpful; discussing our criteria with us, then regularly sending through properties that matched what we were looking for and calling us promptly to make sure we didn't miss out on any viewing opportunities. On arriving at the property we ended up offering on Jade continued to be friendly, showing us around and providing relevant information without being imposing. She also gave us plenty of space to view in our time, making us feel comfortable and able to take in more of the property. She was well organised and provided us with a sheet of instructions which made the offer process smoother and easy to follow. We were then handed over to Courtney once our offer was placed and we continue to receive a professional, friendly and efficient service. Thank youPositiveResponsiveness, Quality, Professionalism

Holly · 26 August 2022

Agent replied

Thank you so much Holly for the time you have taken to write this review for us - it's great feedback and we very much appreciate it!

5/5

Google

After speaking with 4 other estate agents in my area it was an easy decision to go with Gary and his team. No hard sale and felt very relaxed but professional at the same time. They had people lined up for viewings instantly and it didn't take long for the deal to be done. Throughout the selling and buying process I knew I had made the right choice in going with church Robinson. Dawn and Jo were fantastic and lead the way in our sale and purchase. From answering the silly questions of mine, keeping me informed and reassured when necessary and even giving me advice on the property I was looking to put an offer on. They would always find time for me. Can't fault them at all. Very pleased with everything they done for me start to finish Massive thank you to the whole teamPositiveResponsiveness, Quality, Professionalism, Value

Ross · 26 August 2022

Agent replied

Thank you Ross, we have been delighted to be of help and really appreciate this super review! Gary, Jo and Dawn will love reading your feedback!

5/5

Google

Church Robinson found a buyer for us when we weren’t looking. When we found a property to purchase we hoped for a swift completion. This was not meant to be. We could get no updates and communications from solicitors on any progress and as the days turned into weeks and weeks turned into months step up Dawn. What a star she has been. She chased everyone down and we were able to get all the outstanding information required from our sellers’ solicitors so we could progress to completion. We would have no hesitation in recommending this firm. Gary and his team are excellent, professional and caring.PositiveResponsiveness, Professionalism

Patricia · 26 August 2022

Agent replied

Thank you so much for taking the time to post this fantastic review Patricia - we really appreciate it! Gary and Dawn will love reading your feedback!

5/5

Google

I used Church Robinson to buy my house in Didcot and then 6 years later to sell it. Both times I had an excellent experience. For my recent sale, Courtney was fantastic at explaining the process and taking me through the current market dynamics. She gave me confidence they could find a buyer and they did - 2 days later, at above the asking price! They also provided their services for a reasonable fee. We all know buying and selling houses can be stressful, but Dawn and Joanna were proactive, with good communication across the chain. They kept on top of everything and actively pushed things along as much as they could. I fully recommend their services.PositiveResponsiveness, Quality, Professionalism, Value

Shelley · 26 August 2022

Agent replied

Shelley thank you so much for this fabulous recommendation - the whole team really appreciates it, and Courtney, Dawn and Jo will be delighted to read your feedback!

5/5

Google

Church Robinson were brilliant throughout the entire process. Everyone was always very pleasant to deal with, helpful with queries and very responsive. Dawn, Daniel and Raff were especially excellent.

Connie · 20 June 2025

Agent replied · 20 March 2026

Thank you for posting this lovely review, Connie. The team have loved being of help!

5/5

Google

As first time home owners moving on, Church Robinson have been nothing but spectacular in this very new process for us. Communication has been consistent and efficient throughout our buying process. We felt very supported also. The service provided has been a solid 10/10. Thank you to all the staff at Church Robinson, particularly Dawn. I would highly recommend Church Robinson.

Heather · 20 February 2024

Agent replied · 21 March 2024

Heather , thank you for taking the time to post this lovely recommendation for Dawn and the team. We really appreciate it!

5/5

Google

Truly recommend Church Robinson if you are buying or selling in Didcot and surrounding areas. We bought and recently sold our house with them and I can’t praise them enough for all their professional work. We had our property valued above our expectations and they have truly demonstrated their knowledge of the market as we sold for slightly more than the price in the first day of viewings. We completed in 10 weeks and have felt informed and guided through the whole process extraordinarily well. Thank you to Gary Church and his team, Courtney, Jade, Jo, Dawn amongst others were fantastic. If you are looking for a professional Real Estate Agent in South Oxfordshire, Church Robinson is where you should be heading.

Henrik · 16 August 2022

Agent replied

Thank you so much for taking the time to post this recommendation, Henrik! We are delighted to have helped and the team will love reading your feedback!

5/5

Google

Had a viewing with Raffaele Ulmini who was by far the most brilliant, thorough, enthusiastic (and best dressed!!) estate agent we've dealt with so far. Full of the property history and current information, fun jokes and engagement to really make you start to imagine the possibility of living in the property. Although on that occasion we didn't put an offer in on the property, it was an absolute pleasure to have him show us round and we hope that we will see him again once another property comes up! thank you Raffaele! M&D

M · 29 July 2022

Agent replied

That's such great feedback for Raffaele - thank you so much for taking the time to post this review, he will be absolutely delighted! Hope we can find you something else soon!

5/5

Google

We recently viewed a property with Jade Broome of Church Robinson and were immediately impressed. Jade was welcoming and friendly but not imposing and took care for COVID safety, ensuring we work masks, removed shoes and wore gloves to protect both ourselves and the owners of the house. Before we looked at the property she told us all the commonly asked information such as age of boiler etc, which was a refreshing change and came across very professional. We have viewings with other estate agents who said they would only answer our questions if we were serious and going to put an offer in! In addition, the process of making an offer and providing all correct documentation was made easy as we were provided us with a list of what to do in the instance we would like to make an offer. From that point onwards we had a good experience, with Vanessa keeping in touch with us and all the solicitors to ensure that things were moving along. We have now moved into our new home after only a few months since the first visit. Thank you Church Robinson team!

Shelley · 29 July 2022

Agent replied · 29 July 2023

Thank you so much for this great review - Jade will be so pleased to read your feedback and our team will certainly look after you while we progress your purchase!

5/5

Google

This is our first time going through with a tenancy with Church Robinson and our experience with Marta and Vanessa has been absolutely fantastic! We first met Marta when she showed us round the property; she was very knowledgeable, gave us great advice and insight into the local area. The next day we received a phone call from Marta with the good news of being accepted for the tenancy. She was so genuinely excited for us and was always available to help us out with any queries we had after our phone call - we felt very looked after! Since then Vanessa has progressed our tenancy seamlessly and provided us with regular updates. The process was smoothly executed and we definitely felt like our tenancy progression was in safe hands. Vanessa was always clear with any communications and I knew where our tenancy was at every step of the way! I have spoken very highly of Church Robinson to friends and family, and a few of them are coming your way! Thank you for everything Marta and Vanessa - what a dream team!

Dominika · 29 July 2022

Agent replied

Thank you so much Dominika, this is great feedback - Marta will be absolutely delighted to read your comments!

5/5

Google

As first time buyers, we would like to thank Church Robinson helping us buy our first home! We have found the whole process has gone smoothly and surprisingly stress free which I can only put down to good communication from the whole team. Jade was lovely showing us around the house and very informative. A big thank you to Dawn for keeping us up to date and regularly contacting the solicitors which I think definitely helped keep things moving. Also thanks to Jo, Katrina and Gary who are all lovely. We have now exchanged and just waiting for the keys - can't wait! Thank you all, we would recommend Church Robinson to friends and family.

Jessica · 17 July 2022

Agent replied

Thank you for taking the time to post these kind comments and recommendation, Jessica. The whole team will love reading your kind feedback.

5/5

Google

Church Robinson provide excellent customer service and all staff are trained to the very highest of standards. Courtney, Jade, Charleigh and Raff were professional, friendly and polite at all times. Jo and Cath were wonderful also and kept us updated with viewings at all times. I cannot recommend Gary and Katrina and their team enough. Thank you all so much, I honestly cannot fault the service provided by Gary which is why he is the only Estate Agent that I have ever dealt with over the years.

Leila · 17 July 2022

Agent replied

Thank you Leila, what lovely feedback - the team will be thrilled to read your very kind comments!

5/5

Google

From the moment we signed up with Church Robinson to help find our new house, Raffaele was incredibly helpful and professional. He regularly checked how our search was going and often sent us properties that were coming onto the market in the near future so we could get a first look. He had good knowledge of each house he showed us round and, if unable to answer a question there and then, was able to get an answer very soon after. We would recommend Church Robinson and especially Rafaele to help find a new home.

Chris · 17 July 2022

Agent replied

Thank you so much Chris, Raffaele will love reading your feedback!

5/5

Google

We had a great experience with Church Robinson Didcot in our search for our first home and especially Jade has been attentive to our case and really quick in responding to us. Updating this to express my gratitude to Jo, Dawn and the rest of the team for the great support they have provided us until and after the completion of the purchase. We are now owners of our first home in the UK thanks to the Church Robinson team.

Ediz · 17 June 2022

Agent replied

Thanks you, Ediz, Jade and the team will really appreciate your kind comments!

5/5

Google

The team at Church Robinson were fantastic throughout our house hunt. Everyone we spoke to was professional and helpful but particularly Matt Hale was pivotal in helping us secure our first house, thanks to his patience and quick responses to our (many) questions. Would definitely recommend buying through these guys and am confident they are equally great at selling.

Katharine · 20 February 2024

Agent replied · 21 March 2024

Thank you for taking the time to post this recommendation, Katharine! We really appreciate it!

5/5

Google

I have used Church Robinson a few times to buy and sell properties and have received fantastic service at all times. They always give honest advice and answered all questions quickly and I always felt kept in the loop. A special shout out to Dawn who not only keeps you up to date with every property in your chain but adds such a calmness and confidence that you always feel assured everything is in control. Thank you again and will definitely use in the future

Darren · 18 May 2022

Agent replied

Thank you, Darren, for taking the time to post this review - Dawn has been delighted to be of help!

5/5

Google

Jade was a pleasure to deal with. She has the perfect blend of being both professional and pleasant. Her knowledge and information on the properties I viewed was impressive and her follow up responses to questions and further information was excellent as her replies were very prompt both via email and phone calls. She really made my experience a lot less stressful than it could have been and I want to thank her sincerely for that.PositiveResponsiveness, Professionalism

Steve · 26 August 2022

Agent replied

Thank you so much Steve, we really appreciate your feedback - Jade will love reading your comments!

5/5

Google

We recently viewed a property with Jade Broome of Church Robinson and were immediately impressed. Jade was welcoming and friendly but not imposing and took care for COVID safety, ensuring we work masks, removed shoes and wore gloves to protect both ourselves and the owners of the house. Before we looked at the property she told us all the commonly asked information such as age of boiler etc, which was a refreshing change and came across very professional. We have viewings with other estate agents who said they would only answer our questions if we were serious and going to put an offer in! In addition, the process of making an offer and providing all correct documentation was made easy as we were provided us with a list of what to do in the instance we would like to make an offer. From that point onwards we had a good experience, with Vanessa keeping in touch with us and all the solicitors to ensure that things were moving along. We have now moved into our new home after only a few months since the first visit. Thank you Church Robinson team!

S · 31 March 2022

Agent replied · 30 March 2024

Thank you so much for this great review - Jade will be so pleased to read your feedback and our team will certainly look after you while we progress your purchase!

5/5

Google

would like to appreciate Jade for arranging the viewing of 3 properties so smoothly on time. Thanks to both Jade and Holly for timely taking us to each property. Jade has been very kind in detailing about the house in Walnut Lane. We really love the house but the direction was not suiting us. Hope we get to hear more from you about the property similar to Walnut Lane.:-) Best Regards Eliza

Eliza · 12 February 2023

Agent replied

Thank you, Eliza for posting this wonderful review for Jade and Holly! We really appreciate it!

4/5

Google

We recently had our boiler break and Warren got a contractor out to us very quickly. The contractor was very professional and went above and beyond to make sure we had some kind of hot water while waiting for a replacement boiler especially as the immersion heater was also broken. Warren was relatively easy to get a hold of and helped us turn on the immersion heater (although as I said it also turned out to be broken.) He made sure to follow up on progress.

PK · 14 March 2022

Agent replied

Thank you very much for this review - Warren will be so pleased to read your feedback!

5/5

Google

Church Robinson helped me buy my house 16 years ago, and helped me to sell it this year. I am very happy for the great attention from everyone at Church Robinson. They provided quality management and service. Both times I had an excellent experience. Thank you Gary For my recent sale, Thinking back, Dawn and Jo took more stress then I did , they are so helpful and very organized. Especially before completion, it was a couple of weeks hard work for Dawn. she pushed things along as hard as she could between the solicitors of both side. thank you Dawn, you are my hero.

May · 14 March 2022

Agent replied

Ah that's such amazing feedback - thank you SO MUCH! Gary, Dawn and Jo will absolutely love reading your comments.

5/5

Google

Church Robinson Agency were quick and efficient .I was very happy with the service I received from them. Everyone was very professional, polite and helpful. I was very grateful especially with the help and support I got from Dawn Pannell. She was always willing to help and answers my queries straight away. Dawn was great throughout this process chasing down the various parties and keeping me in the loop via email or calling, making a difficult process a lot less stressful for me! thank you Aurelia

Aurelia · 14 March 2022

Agent replied

Thank you so much Aurelia, Dawn will really appreciate your kind words and was very happy to be of assistance!

5/5

Google

We recently viewed a property with Jade Broome of Church Robinson and were immediately impressed. Jade was welcoming and friendly but not imposing and took care for COVID safety, ensuring we work masks, removed shoes and wore gloves to protect both ourselves and the owners of the house. Before we looked at the property she told us all the commonly asked information such as age of boiler etc, which was a refreshing change and came across very professional. We have viewings with other estate agents who said they would only answer our questions if we were serious and going to put an offer in! In addition, the process of making an offer and providing all correct documentation was made easy as we were provided us with a list of what to do in the instance we would like to make an offer. From that point onwards we had a good experience, with Vanessa keeping in touch with us and all the solicitors to ensure that things were moving along. We have now moved into our new home after only a few months since the first visit. Thank you Church Robinson team!

Shelley · 14 March 2022

Agent replied

Thank you so much for this great review - Jade will be so pleased to read your feedback and our team will certainly look after you while we progress your purchase!

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Questions about Jones Robinson Didcot

How many reviews does Jones Robinson Didcot have?

Jones Robinson's Didcot office has 583 reviews across 1 platform: 583 on Google.

What is Jones Robinson Didcot's rating?

Jones Robinson Didcot is rated 4.8 out of 5 across all 583 reviews, and 4.8 out of 5 on Google from 583 reviews.

Has Jones Robinson won any awards?

Yes. In The Trusted Agent 2026 awards: Jones Robinson, Didcot won Platinum.

Where is Jones Robinson's Didcot office?

Jones Robinson Didcot, The Old Post Office, 6 Foxhall Road, Didcot, Oxfordshire, OX11 7AA.

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