Trusted Agent profile · Dartford, Kent

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Mann Dartford reviews

★★★★★ Excellent

400 reviews across 1 platform

14 Market Street, Dartford, Kent, DA1 1ET

Part of Mann, see every office.

Mann's office in Dartford, Kent, at 14 Market Street, is rated 4.7 out of 5 across 400 reviews on 1 platform, including 400 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of seven awards Mann won in 2026.

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4.7 / 5

400

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Mann, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Dartford office, from every platform, shown as written. First names only.

5/5

Google

I dealt with Tim at the office and he was amazing. He understood my wish list for a perfect tenant and then found me exactly what I wanted. He made the whole process easy. I'm def going to use him next time and suggest you use him too. :)

Wiggy · 28 July 2019

5/5

Google

Both Ethan and Tim did a great job in finding me and my family our new home. Was such a smooth process and very quick turn around! Really happy with the service that was provided!!

Cameron · 10 December 2023

Agent replied · 31 December 2023

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Unbelievable how fantastic the team have been. My property went live in 2days from signing my contract of agreement and I had multiple viewings the following day. To top it of they sold my property within another 2days. The team are absolutely magnificent and I cannot thank them enough. Truly outstanding!

Amanda · 30 July 2022

Agent replied · 30 July 2023

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

4/5

Google

Excellent service all round. Dealt with sales negotiator Luke, and the Branch Manager Tim. Both were professional, friendly and helpful and have since followed up with us after we have moved in to make sure everything is ok! Fees are quite high but the level of customer service makes it worth it.

Jess · 9 January 2017

5/5

Google

Really good overall experience. Tim Knight in particular was professional, efficient and responded in a timely manner. The process of renting our property was made to feel easy. Would highly recommend.

Gulcin · 26 February 2024

Agent replied · 24 August 2024

Many thanks for your marvellous 5* review and recommendation Gulcin. Best wishes, Lucy, Customer Relations

5/5

Google

The lettings team at Mann Dartford are outstanding. Tim and Emma are to property letting what Fred and Ginger are to dancing - they work hard to make it look easy. Tim and Emma are friendly, professional and knowledgeable and easy to do business with. Fred and Ginger might be putting on their top hats but Tim and Emma get Top Marks from me.

Kan · 31 July 2019

Agent replied

Thank you Kan for your 5* review and kind comments. It's good to know that Tim and Emma provided you with excellent service. Kind regards, Mike.

5/5

Google

My experience from dartford mann was five star from start to finish. Rebecca Doody dealt with us and has been a massive help and pleasure. I would highly recommend herself and the mann team to anyone! Thank you so much for helping me get my first home!

Megan · 2 December 2022

Agent replied · 30 July 2023

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Fantastic service! Thank you so much Emma for all of your help :)

Elle · 25 August 2020

Agent replied · 24 August 2024

Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review! Best wishes, Donna (Customer Relations).

5/5

Google

We have recently moved to Kent with the help of the dartford letting team. Our agent (Fatma) was amazing. She is reliable, approachable and easy to reach her. She gave us all the information we needed to make a decision.

Guru · 9 July 2023

Agent replied · 30 July 2023

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Excellent service from start to finish from Tim and the team.

Hyah · 20 January 2021

Agent replied

Thanks for the great 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Thank you for MANN and for the team They are professional and helpful Also they Respect the time and accurate Moustafa

Ahmed · 3 August 2024

Agent replied · 24 August 2024

Thank you for taking the time to leave us your 5* review Ahmed! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Fantastic service! Thank you so much Emma for all of your help :)

Elle · 9 February 2020

Agent replied

Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review! Best wishes, Donna (Customer Relations).

5/5

Google

Had amazing experience letting from Mann Dartford: from the initial viewing all the way down to the contract and after-letting support - everything was excellent. Thank you indeed!

Alexander · 26 February 2024

Agent replied · 24 August 2024

Thanks for the excellent 5* review Alexander! Best wishes, Lucy, Customer Relations.

5/5

Google

We had a very positive experience with Timothy. Tim has demonstrated professionalism in what he does; Tim knows how to listen to people and how to work with them. He is definitely a value for the agency he works for.

Alina · 1 May 2023

Agent replied · 30 July 2023

Thanks Alina for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.

5/5

Google

I dealt with Tim at the office and he was amazing. He understood my wish list for a perfect tenant and then found me exactly what I wanted. He made the whole process easy. I'm def going to use him next time and suggest you use him too. :)

Kate · 1 August 2015

5/5

Google

I met with Alex Moore to ask questions about a property, and she was so patient and helpful. She awnsered all my questions. Everyone in the office was very kind and welcoming aswell

Michelle · 28 September 2023

Agent replied · 28 October 2023

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Really quick and easy process, the service was fantastic as well as the staff

Nikky · 22 September 2024

Agent replied · 22 October 2024

Thank you for your excellent 5* review and kind words of our dedicated team Nikky. Kind regards, Lucy, Customer Relations.

5/5

Google

Recently it was my second time using Mann in Dartford to let a property. James and Tim were a helpful and accommodating (excuse the pun) team. Thanks guys

Kate · 3 September 2022

5/5

Google

Very friendly helpful team who have successfully let my property in a short time frame! Would recommend

Adam · 25 July 2024

Agent replied · 24 August 2024

Many thanks for your marvellous 5* review and recommendation Adam. Best wishes, Lucy, Customer Relations.

1/5

Google

Keep promising documents will be issued then nothing happens. Calls go straight through to answerphone, not returned. A whole chain is about to collapse because they just don’t understand what urgency looks like. Shocking.

Carole · 23 July 2023

Agent replied · 30 July 2023

Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.

5/5

Google

Rachel McKelvie helped me though my sale and was awesome, aswell as her team! thank you everyone at mann!

Stephen · 26 May 2024

Agent replied · 24 August 2024

Thank you stephen Garrett for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Thank you Mann for a smooth process of my rentals. Kudos to Alexia and Ethan, you guys are the best

Busola · 27 March 2024

Agent replied · 24 August 2024

Thank you Busola Adeyinka for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.

1/5

Google

For lettings, avoid like the plague. Tim Knight promises the world, but in reality as soon as contracts are signed this is where the problems start with their wider team. Shocking experience. I'd give them a negative rating if only that was possible. Have to leave 1 star to simply post a review.

Ashleigh · 24 April 2020

Agent replied

I am very sorry to read about this and I am also sorry we haven't been able to respond earlier due to the lock-down. Please do feel free to contact us via review@countrywide.co.uk should you wish to discuss further. Stay safe, Scott @ Customer Relations.

5/5

Google

We are new to the area and have been assisted by James from the beginning. He has been Amazing and super helpful throughout the whole process of renting a property. We definitely recommend Mann and James.

Richard · 31 January 2023

Agent replied · 30 July 2023

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

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Questions about Mann Dartford

How many reviews does Mann Dartford have?

Mann's Dartford office has 400 reviews across 1 platform: 400 on Google.

What is Mann Dartford's rating?

Mann Dartford is rated 4.7 out of 5 across all 400 reviews, and 4.7 out of 5 on Google from 400 reviews.

Has Mann won any awards?

Yes. In The Trusted Agent 2026 awards: Mann, Dartford won Gold; Mann, Redhill won Trusted Agent; Mann, Bromley won Trusted Agent; Mann, Canterbury won Trusted Agent; Mann, Beckenham won Trusted Agent; Mann, Swanley won Trusted Agent; Mann, Sutton won Trusted Agent.

Where is Mann's Dartford office?

Mann Dartford, 14 Market Street, Dartford, Kent, DA1 1ET.

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