Every review we hold for the Dartford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe Lettings Department at Mann Countrywide Dartford were very helpful in providing me with much needed support as a new landlord. Lee Grace and Gabriella Pizza were efficient and understood what level of advice I required as a Landlord. They answered emails promptly which made the whole finding a tenant process move very quickly. I would highly recommend.
Jonathan · 28 July 2019
★★★★★ 5/5
GoogleExceptional service from Tim during my 2 years tenancy at Dartford. It was a pleasure to deal with Tim who is very kind, highly professional and efficient. Whenever an issue with flat Tim and Piara are quite prompt and helpful to resolve the issue within few days. Any reference letter or any sort of help it’s done within matter of hours. Very prompt to respond phone calls and emails. Thank you very much Tim!
Satheesh · 28 July 2019
Agent replied
Hi Satheesh
Thank you for taking the time to leave this review. It is great that any issue you have is resolved so quickly and that everything has gone smoothly. I will make sure that Tim and Piara get your comments fed back because it sounds like they have earned those 5 stars!
Kind regards, Chris
★★★★★ 1/5
GoogleVery inefficient and uncaring and thats to say the least. We've had so many problems with our rental property, its taken 9 months of my constantly chasing them to get anything sorted and in the end we found our own contractor.... I would never ever wish to be a private renter with them as my letting agency ever again. My landord is actually leaving them as they have had enough too. Useless!
Sarah · 9 April 2020
Agent replied
I am very sorry to read about this and I am also sorry we haven't been able to respond earlier due to the lock-down. Please do feel free to contact us via review@countrywide.co.uk should you wish to discuss further. Stay safe, Scott @ Customer Relations.
★★★★★ 5/5
GoogleRebecca and the team were great and very helpful for a 1st time buyer, kept communicating during lockdown and helped finalise the move.
Erol · 15 July 2020
Agent replied
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Scott @ Customer Relations.
★★★★★ 5/5
GoogleExcellent pro-active service by Timothy Knight. Always keeping me informed and managing expectations. Would highly recommend Tim and the team for all property related services.
Sabah · 28 July 2019
Agent replied
Hello Sabah,
Thank you for this fantastic 5* review for Timothy and the team at Mann in Dartford! It is great to read that you were well informed throughout the process and your expectations were well managed. Thank you for the recommendation. Best wishes, Maryjane.
★★★★★ 5/5
GoogleMillie was excellent and Luke was on point and very professional.
Marcus · 30 July 2022
Agent replied · 30 July 2023
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent pro-active service by Timothy Knight. Always keeping me informed and managing expectations. Would highly recommend Tim and the team for all property related services.
Zohaib · 1 January 2019
Agent replied · 31 December 2023
Hello Sabah,
Thank you for this fantastic 5* review for Timothy and the team at Mann in Dartford! It is great to read that you were well informed throughout the process and your expectations were well managed. Thank you for the recommendation. Best wishes, Maryjane.
★★★★★ 1/5
GoogleKings of Conditional Selling
Have recently told my client that although her offer, which was accepted, was really competitive they had decided to go with another offer because they were using their in house mortgage broker.
So be prepared to be shafted if you happen to decide you want to remain with an intermediary that you trust. Avoid
Lawrence · 30 July 2022
Agent replied · 30 July 2023
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently got my first apartment via Mann Lettings. My experience has been wonderful and they really do go out of their way to make everything easy for you. I was worried about finding the perfect place but they made it possible and I'm glad I went to them for help. Would recommend them to everybody!
Rida · 30 July 2022
Agent replied · 30 July 2023
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJames has been amazing with my tenancy process from start to finish. He has been very professional and friendly with everything from the viewing, to answering any queries and ensuring that all my documentations sent were clear and efficient.
Ella · 3 September 2022
★★★★★ 5/5
GoogleLuke and Tim were very friendly and polite. The process was fully explained to us and we were not left in the dark on any questions that we had. Very quick and simple and my partner and I are very thankful as it was our first time moving out on our own. Thank you Mann Lettings Dartford!
Phoebe · 31 July 2016
★★★★★ 4/5
GoogleThe team from Mann Lettings in Dartford , where very professional. Once we agreed on the property we wanted, the transfer of funds, tenancy agreements and review process was very seamless. Both Luke and team were very personable and held our hands through the whole process. I look forward to working with them again in the future
Isabelle · 31 July 2016
★★★★★ 5/5
GoogleLuke and Tim were very friendly and polite. The process was fully explained to us and we were not left in the dark on any questions that we had. Very quick and simple and my partner and I are very thankful as it was our first time moving out on our own. Thank you Mann Lettings Dartford!
Bumbleybee · 14 April 2016
★★★★★ 5/5
GoogleTim and Abbey were so helpful and ensured a quick move for us.PositiveResponsiveness, Professionalism
Dan · 25 August 2021
Agent replied
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleTim The Manager is very Professional and really goes out his way to accommodate engineers requests.We would highly recommend
HDM · 26 May 2020
Agent replied
Thank you for your 5* review! Your brilliant comments will be passed on to our local team. Stay safe and kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleWe had the pleasure of viewing few properties with Rebecca this past Saturday. She was very accommodating, answered all our questions and prepared flyers with each of the flats viewed. While we have not decided to continue with an offer on any of the properties, we would not hesitate to select Mann Dartford and their agents to help us with a property search.
Cristina · 23 March 2021
Agent replied
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery professional service from the guys in the Dartford branch, Marcia, Kevin and Lorranine helped us through and made the buying process as painless as possible. Couldn't recommend more for first time buyers who need that extra reassurance! We also used James regarding our mortgage and he also found us a better rate as well as giving us options that we couldn't get going direct to the lenders.
Richie · 28 July 2019
Agent replied
Thank you for your wonderful review on Mann Estate Agents in Dartford. It is great to read how positive your buying experience was with the branch and we are grateful that you would recommend Mann Estate Agents to others. I will ensure that your kind words about Marcia, Kevin, Lorraine and James are all fed back to the branch. Many Thanks.
★★★★★ 5/5
GoogleThe guys were amazing from start to finish! Special thanks to Adam and Tim for all of their help.
Grace · 28 July 2019
Agent replied
Thank you Grace for your Wonderful 5* review about the service you received from Mann in Dartford, especially from Adam and Tim. Kind regards, Scott
★★★★★ 5/5
GoogleVery professional and very prompt in answering emails. Everything went smoothly with me renting a flat.
Elissa · 3 August 2020
Agent replied
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Scott @ Customer Relations.
★★★★★ 5/5
GoogleVery friendly and professional team. Rebecca and Alex were super helpful in helping me chase after the vendor and his solicitor whenever this was needed. Will definitely recommend Mann Dartford. Keep up the good work!!
Hilda · 3 October 2022
★★★★★ 5/5
GoogleExcellent service from start to finish from Tim and the team.PositiveProfessionalism
Mikes · 25 August 2021
Agent replied · 30 July 2023
Thanks for the great 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMann Dartford are outstanding.
Through their professional, efficient and effective work they they make everything smooth and easy - it is a pleasure to do business with them
Martin · 26 May 2024
Agent replied · 24 August 2024
Thank you for taking the time to leave us this tremendous 5* review Martin. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCouldn't recommend Tim and his team highly enough. Great job from start to finish in finding me new tenants
Tracie · 9 January 2019
Agent replied
Thank you Tracie for this great review, i am glad Tim was able to support you.
Kind Regards, Sarah
★★★★★ 5/5
GoogleRebecca has played a vital part in the purchase of my property and i am forever grateful for her immense contribution in making sure that there are no delays and things are progressing on both sides. Without any reservations I strongly recommend her assistance for any property transactions. Mann is vey privileged to have you ... keep it up Rebecca!
Reeshee · 25 April 2021
Agent replied
Thank you for the brilliant recommendation and 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.