Every review we hold for the Dartford office, from every platform, shown as written. First names only.
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5/5
GoogleMann and co were very fabulous in assisting me with the sale of my property. I highly recommend them. Rebecca & Alex really supported me through literally everything, even during the period when the interest rates increased and I felt I may be at risk of losing the offer I had secured. They were always available to help me with everything I needed, even a short notice.
Mandeep Β· 2 March 2023
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5/5
GoogleI had very good experience with this agency. Luke and Timothy were persons who took care of my case and helped me in every step. Very professional, punctual, trusted agents. I will recommend you definitely. Thanks for everything.
Karolis Β· 28 July 2019
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1/5
GoogleWorst estate agent ever.
First offer was lost, second was made and we had to call multiple times for past 3 weeks for an update.
We donβt have neither confirmation or rejection even we requested few times.
Very rude agents
Petko Β· 30 July 2022
Agent replied Β· 30 July 2023
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
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5/5
GoogleTim and Ethan from Dartford branch did really good job. They are very polite, friendly and professional. Thank you so much for your support.
Champak Β· 3 December 2023
Agent replied Β· 31 December 2023
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI spoke with Rachel on the phone the other day and she answered all my questions professionally and was really helpful! Thank you :)
Natalie Β· 1 December 2023
Agent replied Β· 31 December 2023
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleGreat service again from Tim at Dartford Lettings, we wouldn't go anywhere else as landlords. Thanks again for being so professional and letting our property in a short time and providing great advise
Chantelle Β· 1 April 2023
Agent replied Β· 30 July 2023
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
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1/5
GooglePaid one week holding deposit, been refused by their checking agency without any reason given, no deposit back according to theyre policy. So be careful with them before you pay any holding deposit as you will not get it back and you will not get a reason for refusalπ€ β¦
Andrei Β· 27 March 2024
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5/5
GoogleExcellent service! Thank you Emma
Edite Β· 28 July 2019
Agent replied
Thank you Edite, for your kind words and 5* review for Emma at the Mann in Dartford. Best wishes, Maryjane.
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4/5
GoogleI wanted to publicly express my gratitude towards Tim Knight at Mann. He is the font of all knowledge and has supported me endlessly as I navigate the joys of being a landlord.
Louise Β· 2 March 2023
Agent replied Β· 30 July 2023
Many thanks for your outstanding review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleThe sales team at Mann were absolutely fantastic. Very efficient and professional throughout the process, and Rebecca in particular was incredibly supportive and always available to help. Could not recommend highly enough.
Matt Β· 1 April 2023
Agent replied Β· 30 July 2023
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleRebecca, Alex & team were patient and professional in progressing a sale that was not straightforward, and achieved for me exactly the result I was looking for. Thank you all!
Jon Β· 31 May 2023
Agent replied Β· 30 July 2023
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
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4/5
GoogleMann & Co sold my house quickly and professionally, from initial contact with JP. which was first class and being kept informed by Rachel.
Would have been 5 stars but one of there male staff tried to pressurize me into buying indemnities.PositiveResponsiveness, Quality, Professionalism, Value
Raymond Β· 25 August 2021
Agent replied
Many thanks for the great review. Kind regards, Lucy, Customer Relations.
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1/5
GoogleHad only booked one viewing - but no estate agent was present, so ended up just leaving after waiting for 10 minutes
George Β· 10 December 2023
Agent replied Β· 31 December 2023
Please do contact us via review@countrywide.co.uk if you wish to discuss further your rating and any concerns you may have. Kind regards, Lucy, Customer Relations.
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4/5
GoogleVery happy with the level of service. I ended up sourcing my own tenants once, and I'll never under estimate the effort you have to go through so for sourcing alone, together with the expert advice you get, definitely worth going via these guys!
Monique Β· 15 June 2021
Agent replied
Many thanks for the great review. Kind regards, Lucy, Customer Relations
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5/5
GoogleTim and Emma have been amazing. They are both so understanding and caring to even the most complicated situations. They have gone above and beyond to help me and I will be forever grateful for that. Thank you both again, 5*βs isnβt enough.
Catherine Β· 19 August 2021
Agent replied
Thank you for your fabulous 5* review! Best wishes, Lucy, Customer Relations.
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4/5
GoogleFrom when I first made contact about the property till the day I moved in and beyond, the guys at Mann Estate agency (Luke & Tim) have been great. Very warm, helpful, and efficient.
They made this whole process so much easier than i expected and not to mention stress Free. Top Lads.
C- Β· 31 July 2017
Agent replied
Thank you Charles for your kind review of us. We really appreciate it! Kind regards, all at Mann
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5/5
GoogleHad the pleasure of meeting James whilst looking for a new flat with my partner. Top class service, approachable and friendly, and always quick to reply. Thanks so much for your help James!
Ben Β· 2 December 2022
Agent replied Β· 30 July 2023
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleBrilliant and prompt service, I will always recommend you guys.
Joe Β· 25 June 2024
Agent replied Β· 24 August 2024
Many thanks for the fantastic recommendation and 5* review Joe. Kind regards, Lucy, Customer Relations.
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5/5
GoogleJames was really helpful and effective. He made the whole moving process really quick and easy. Thank you!
Fanni Β· 3 September 2022
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5/5
GoogleSuch a positive experience purchasing my first home through Mann with the help of Rebecca. She was so helpful and talked us through the whole process step by step, answering any questions we had in a professional yet friendly manner.
Suzanne Β· 15 October 2021
Agent replied
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
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5/5
Google5 star service from the very start to finish. Would highly recommend Rebecca and her team.
Alvin Β· 2 November 2022
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5/5
GoogleReally pleased with Mann Dartford as my choice of my estate agent.
It was first time selling a property and there are a lot of tips and tricks estate agents put in place to try make you sell via them, I was after somebody who was clear, honest and to the point - Mann were exactly this.
The valuation they gave and got me was higher than any other quote I had and their fee more than reasonable within the market.
I found Kevin and Rachel to be easily approachable and not overly pushy, would highly recommend to anybody in the Dartford area looking to sell, particularly those in Ingress Park as they have good experience in selling properties within this area.
Mark Β· 28 July 2019
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5/5
GoogleRecently sold two properties through Mann Dartford and would highly recommend them, have dealt with all the team there and can say they are all fantastic, had buyers within the first week of being advertised, continually kept me updated with the processes and were always on hand to answer any queries, no matter who on the team you spoke to they knew what stage the process was at and were able to help.
They were a pleasure to deal with and would recommend them to be your first point of call if youβre looking to sell or buy a property
Leon Β· 28 July 2019
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5/5
GoogleJames was very helpful throughout the process. Very pleased with the service.
GMLo Β· 2 March 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.