Trusted Agent profile · Dartford, Kent

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Mann Dartford reviews

★★★★★ Excellent

400 reviews across 1 platform

14 Market Street, Dartford, Kent, DA1 1ET

Part of Mann, see every office.

Mann's office in Dartford, Kent, at 14 Market Street, is rated 4.7 out of 5 across 400 reviews on 1 platform, including 400 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of seven awards Mann won in 2026.

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4.7 / 5

400

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Mann, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Dartford office, from every platform, shown as written. First names only.

5/5

Google

Tim was an absolute god send any queries he was happy to help and dealt with efficiently. Such a patient man who made me feel at ease, even when dealing with such a random flaky person like myself. Highly reccomended

Diane · 28 July 2019

Agent replied

Thank you for the great review and recommendation. I'm happy to hear you received very good service from Tim at Mann in Dartford branch. I will pass on your kind comments to Tim, best wishes. Sarah

5/5

Google

Tim at Mann Lettings is very helpful and gets things done quickly. This is our second property renting through Tim and we have been very impressed both times. We are excited to move into our new property!PositiveProfessionalism

Kelsey · 25 August 2020

Agent replied

Thank you for your wonderful 5* review and kind words. I will make sure your comments are passed on to our local team. Best wishes, Scott @ Customer Relations.

5/5

Google

Emma & Tim were great help throughout the whole process, from initial enquiry to handing me the keys to my new property! Fully recommend! Thanks again

JORDAN · 30 July 2022

Agent replied

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

The agents at Mann were very proactive in letting my property. I received weekly updates and at no point was I left unaware of what was going on. I find them to be very professional and would happily use them again.

Helen-Linda · 15 October 2024

Agent replied · 22 October 2024

Thank you for taking the time to leave us this amazing 5* review Helen-Linda. Kind regards Lucy, Customer Relations.

5/5

Google

We would highly recommend Tim to look after our rental properties. He has gone above and beyond the call of duty to help us get our flat ready for the rental market and satisfy our needs.

Subha · 17 October 2020

Agent replied

Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

Tim at Mann Lettings was very helpful with our move - he was responsive and kept me well informed throughout the whole process making it as smooth and easy as possible!PositiveResponsiveness, Professionalism

Kasia · 25 August 2021

Agent replied · 30 July 2023

Thank you for your 5* review and great comments! Best wishes, Scott @ Customer Relations

5/5

Google

Having dealt with Marcia & Chantelle to sell my house I can’t recommend them highly enough. They and the rest of the team so professional and lovely to deal with that I wouldn’t hesitate to use them again. Thanks so much!

Lisa · 31 July 2018

Agent replied

Thank you Lisa for your wonderful 5* review of Marcia & Chanetelle at our Mann, Dartford, branch. It is brilliant to read that your experience has been professional and that you would highly recommend the team to other people looking to buy or sell. Kind regards, Scott.

5/5

Google

For the lovely, Alex Moore. Alex helped me so much throughout my purchase process. She was always on the other end of the phone to help out with any questions I had ( which I had lots of ) and also to resolve issues that she didn’t need to. A very trustworthy, prompt, professional and friendly person.

Hayley · 1 December 2023

Agent replied · 31 December 2023

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Rebecca has been fantastic and professional throughout. I’ve been kept up to date with what’s going on and the team have always been quick to get back to queries. Would recommend.PositiveResponsiveness

Alexandra · 25 August 2021

Agent replied

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

I'd recommend Mann Dartford to everyone. Emma and Tim were really helpful and quick from viewing the property to getting all the paperwork done. Once again thanks to Emma and Tim we are looking forward to moving in!

Thomas · 18 September 2019

Agent replied

Hi Tomas, thank you for your glowing 5* review. Hope the move goes well! Best wishes, Tracey.

5/5

Google

Tim was an absolute god send any queries he was happy to help and dealt with efficiently. Such a patient man who made me feel at ease, even when dealing with such a random flaky person like myself. Highly reccomended

Diane · 1 July 2018

Agent replied

Thank you for the great review and recommendation. I'm happy to hear you received very good service from Tim at Mann in Dartford branch. I will pass on your kind comments to Tim, best wishes. Sarah

5/5

Google

I recently let my flat with Mann estate agents, i just wanted to leave a revieve to say thank you to everyone in the lettings team especially Tim. I would definately reccomend them, keep up the good work!

Julian · 28 July 2019

Agent replied

Thank you Julian. Best wishes, Mark

5/5

Google

Holly is a fantastic agent

Efosasere · 30 May 2025

5/5

Google

Fabulous service. Emma was excellent and approachable. She answered all our questions and talked us through the process clearly. Would definitely go back in the futurePositiveResponsiveness, Quality, Professionalism, Value

Sophia · 25 August 2021

Agent replied

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

4/5

Google

Tim and Alexia are the best letting managers in Dartford in my opinion. They have provided me their professional letting services efficiently and they helped me to find a decent family suitable to rent my house within 10 days. They are fantastic!

Hai-ying · 3 August 2024

Agent replied · 24 August 2024

Thank you for your lovely review Hai-ying. Best wishes, Lucy, Customer Relations.

5/5

Google

As a landlord I found Mann Countrywide very supportive and efficient. The were excellent communicators and kept me up to date with the letting of the flat. I would be happy to use their service again

Norma · 28 July 2019

Agent replied

Thank you Norma for your wonderful words and 5* review of our Lettings team at Mann in Dartford. Kind regards, Scott

5/5

Google

All the staff at Mann Dartford were very switched on, helpful, friendly agents, who helped make the sale of my flat a smooth process. I would recommend them!

Hannah · 10 September 2021

Agent replied

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Abbey has been great at helping me find the right property and has kept me informed at every step of the way! Very professional service!PositiveResponsiveness, Quality, Professionalism, Value

Maria · 25 August 2021

Agent replied

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Best estate agent in my personal opinion, extremely reliable and fast at responding, especially Emma she was great really friendly and I loved how happy it made her seeing us happy with the end result!!!

Chloe · 1 October 2019

Agent replied

Thank you for your wonderful 5* review of our local team. I will of course make sure your kind words are passed onward. Best wishes, Scott

5/5

Google

Dartford lettings team have been brilliant. Sukh, Alexia and Holly have been so helpful from start to finish. We highly recommend them.

Preet · 13 March 2026

4/5

Google

Thank you Chantelle for getting the sale through the long and arduous task that it was. Your persistence and help was much appreciated. Many thanks to Tim Knight in lettings. Great job!!! Would definitely recommend

Amma · 28 July 2019

Agent replied

Thank you Amma for taking the time to leave this wonderful 4 star review for the teams both at lettings and sales from Mann in Dartford. I am pleased to read that everyone at the branch provided you with all the help you required. Also, thank you for the recommendation! Best wishes, Maryjane.

5/5

Google

James was absolutely fantastic, made the experience really easy for me and communicated really well throughout, highly recommend!

Michael · 2 December 2022

Agent replied · 30 July 2023

Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.

1/5

Google

I have never been treated so poorly in my years of renting. The property managers are useless, rude and liars. They all pass blame with each other and nothing gets resolved. Got a refund that they should of resolved for me over a year ago but instead they turned they're back and made me go through Citizens Advice who thank god helped me. my advice ... stay away!! they only look after buyers and themselves and even though i am looking to buy now i would never ever go with them or recommend them.

Kim · 30 July 2020

Agent replied

I am very sorry to read about this and I am also sorry we haven't been able to respond earlier due to the lock-down. Please do feel free to contact us via review@countrywide.co.uk should you wish to discuss further. Stay safe, Scott @ Customer Relations.

4/5

Google

As a first-time buyer what I felt could have gone better was the communication in beginning once our offer was accepted. However, further into the process the communication improved drastically our agent was Beth who is an absolute sweetheart and who supported us throughout the whole process. I am pleased to have worked with a reputable agency who make the whole buying process possible.

Tina · 31 January 2023

Agent replied · 30 July 2023

Thank you for your lovely review and your comments regarding communication which have been passed onto the team. Best wishes, Lucy, Customer Relations.

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Questions about Mann Dartford

Has Mann won any awards?

Yes. In The Trusted Agent 2026 awards: Mann, Dartford won Gold; Mann, Redhill won Trusted Agent; Mann, Bromley won Trusted Agent; Mann, Canterbury won Trusted Agent; Mann, Beckenham won Trusted Agent; Mann, Swanley won Trusted Agent; Mann, Sutton won Trusted Agent.

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