5/5
GoogleGreat service from our enquire through to our purchase ….thank you
Agent replied · 15 June 2024
Thank you very much for your kind words Gary, it is greatly appreciated.
Trusted Agent profile · Darlington
Verified
JW Wood Darlington reviews
★★★★★
526 reviews across 3 platforms
6 Duke Street, Darlington, DL3 7AA
Part of JW Wood, see every office.
JW Wood's office in Darlington, at 6 Duke Street, is rated 4.8 out of 5 across 526 reviews on three platforms, including 329 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of five awards JW Wood won in 2026.
About JW Wood Darlington
Welcome to JW Wood Estate Agents, your trusted partner in the North East property market. With over a century of experience, JW Wood is renowned for delivering exceptional property services, including residential sales, lettings, and property management. Our dedicated team of local experts is committed to providing personalised, professional, and efficient solutions to meet all your property needs. Whether you're buying, selling, renting, or investing, discover why JW Wood Estate Agents is the go-to choice for property services in Darlington.
Awards
The Trusted Agent 2026 results for JW Wood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Darlington office, from every platform, shown as written. First names only.
Google5/5
GoogleTeamed up with Liam Barker, very professional and helpful, a credit to JW Woods. Kept up to date with selling of my property, now having also bought via JW Woods expecting the purchase process to be just as smooth.
Agent replied · 15 June 2024
A repeat customer - our favourite kind! We are delighted that your first experience of JW Wood was so positive and we are delighted that we are working together again.
5/5
GoogleHannah Howland looked after us in a very professional manner, clear, efficient and very helpful. We are most impressed with the service we received.
Agent replied · 15 June 2024
Many thanks for taking the time to leave such a kind review, Mr Million. We love hearing feedback like this, it really does mean so much to us, thank you.
5/5
GoogleSuperb experience. Staff were very professional and helped us through the process of placing and having an offer accepted on a property. Thank you.
Agent replied · 15 June 2024
Thank you for your kind comments, Mr Scarr. We look forward to being able to hand over the keys for your new home.
5/5
GoogleWe found the staff to be friendly, helpful and well informed. They communicated with us throughout the process and answered any queries we had.
Agent replied · 15 June 2024
We are delighted that you found our Darlington team to be so, we do strive to provide a quality service to our clients. Many thanks for taking the time to leave a review.
5/5
GoogleJ W Woods have all the above qualities as well as being caring and supportive, while guiding us throughout our house sale. They have a fantastic team willing to listen,answer any queries and their advice …
Agent replied · 15 June 2024
Jo, thanks so much for the fantastic review. We have passed your comments onto our Darlington team and they will be delighted to read your feedback.
5/5
GoogleI've just completed the sale of my flat and can't fault the service received from Gary and the team. …
5/5
GoogleSuch a fast, efficient and easy service provided by JW Wood. Would highly recommend for everyone looking to sell and buy a property.
Agent replied · 24 March 2026
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
5/5
GoogleGreat experience with Liam, got me booked for a viewing the same day as requested, which I have now purchased! Made the process so far very quick and easy. Thanks!
Agent replied · 15 June 2024
If only every purchase was this straight forward! We couldnt be happier for you and hope your new home is everything you hoped for.
5/5
GoogleA friendly, efficient service keeping in touch regularly.
Agent replied · 17 June 2024
We're delighted that you were so pleased with the service you received from the Darlington team, Mr Halliday. Thank you for taking the time to leave a 5 star review.
5/5
GoogleExcellent customer service from the team at JW Wood.Great communication from Sandrine at the Darlington branch.Very helpful throughout the process right from my first enquiry. …
Agent replied · 15 June 2024
Thank you for your kind words, Mr Sessford. I hope the legal process goes through quickly for you and look forward to handing over your keys soon.
5/5
GoogleVery happy with the whole process of purchasing my new home. The team were great and could not do enough, the communication was brilliant. I would recommend them.
Agent replied · 15 June 2024
Thank you for the 5 star review. Much appreciated.
5/5
GoogleEasy to deal with and efficient
Agent replied · 15 June 2024
Thank you so much for your kind words! Its much appreciated
5/5
TrustpilotJust sold another property through the…
Just sold another property through the Stanley office, great service from start to finish. Chris the valuer was very knowledgeable and professional, Vicky in the office was great as always and Beverley in the after sales team was brilliant, always contactable and made the sale fliw easily.
5/5
GoogleOnly used them once but extremely helpful and very understanding Lauren kept me up to date every inch of the way very professional 10/10
5/5
GoogleOnly used them once but extremely helpful and very understanding Lauren kept me up to date every inch of the way very professional 10/10
5/5
GoogleHighly recommend the sales team at JW Wood for handling the sale of my property, particular thanks go to Liam and Sandrine. …
Agent replied · 15 June 2024
Thank you for taking the time to leave a review, Michael. We have passed your comments on to Sandrine and Liam and they were really happy to receive a 5 star review.
5/5
GoogleJ.W Wood have been amazing from start to finish. Highly recommend them. Gary, Sue & Louise were brilliant.
5/5
GoogleGill did everything she could to take the stress out of a very stressful and drawn out purchase. Professional, competent, warm & friendly - really brilliant service!
Agent replied · 15 June 2024
Thank you Catherine for leaving a review. We have passed on your feedback to our team and they were equally delighted.
1/5
TrustpilotAwful.
Awful. Vile buying experience when purchasing our first home. We were not treated seriously by the agent in a little Aygo. We asked for a second viewing once our offer had been accepted and she proceeded to follow us around the house making comments about fairies and pixies. An absolute joke and shocking, bitter attitude.
5/5
GoogleJust at the start of our journey but super responsive services and clear and timely communication from Sandrine, who has been brilliant. Thank you so much.
Agent replied · 22 October 2024
We are delighted that we've made a great first impression and we hope that the rest of your journey is equally as good.
5/5
GoogleReally happy with all of the service and help received. Julie and Sandrine couldn't have been more helpful!!
Agent replied · 15 June 2024
Daniel, thanks for your review. Julie and Sandrine both appreciate your comments. It can be very daunting as a first time buyer but our team is here to help you through the process . Stay safe
1/5
TrustpilotAvoid
Avoid, going through the property ombudsman to address issues with this estate agent, very poor customer service, they genuinely don’t know what they are talking about, clueless at best!
4/5
GoogleI had a very good experience calling in at JW Wood Estate Agents in Darlington, on Monday, I was given Professional, helpful service. Recommended.
Agent replied · 15 June 2024
Many thanks for the review. We would welcome the opportunity to work with you again and see if we can achieve 5 stars next time as we always strive to do better.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about JW Wood Darlington
How many reviews does JW Wood Darlington have?
JW Wood's Darlington office has 526 reviews across three platforms: 329 on Google, 1 on Yell, 196 on Trustpilot (across the whole business).
What is JW Wood Darlington's rating?
JW Wood Darlington is rated 4.8 out of 5 across all 526 reviews, and 4.9 out of 5 on Google from 329 reviews.
Has JW Wood won any awards?
Yes. In The Trusted Agent 2026 awards: JW Wood, Darlington won Gold; JW Wood, Durham won Platinum; JW Wood, Consett won Platinum; JW Wood, Bishop Auckland won Gold; JW Wood, Chester Le Street won Gold.
Where is JW Wood's Darlington office?
JW Wood Darlington, 6 Duke Street, Darlington, DL3 7AA.
