Every review we hold for the Darlington office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe team in Darlington are top quality, professional, very responsive & the company fees are good value. From the first contact, when a lengthy discussion & assessment was conducted with marketing terms agreed up to completion the branch …
Geoffrey · 8 October 2022
Agent replied · 15 June 2024
Mr Green, thank you for your taking the time to leave a review, especially one like this! I will make sure Sue and the Darlington team hear of your kind words. We do try our best at all stages of the process and it makes us proud when those efforts are recognised.
★★★★★ 5/5
GoogleI couldn’t be happier with JW Wood. From the outset they were supportive and friendly and explained the selling process in detail to me. All staff I dealt with were lovely and did everything they could to get me the best deal on my sale. …
Hannah · 8 October 2021
Agent replied · 15 June 2024
Sandrine and Liam make a good team supported by Gill and it is very encouraging for them when a client takes the trouble to write. Many thanks and stay safe.
★★★★★ 5/5
GoogleWell where do I start... from the minute Gary came to put our house up for sale to the day after completion we have nothing but positive things to say about JW Wood and their staff at the Darlington Branch. Gary (manager) and Sue (area …
Kerry · 8 October 2021
Agent replied · 15 June 2024
What a great review thank you. It was a pleasure working wih you and we would welcome the opportunity to catch up again in the future.
★★★★★ 5/5
GoogleFriendly & approachable. Very fast & responsive to any queries. Turned my sale around in rapid timescales. Highly recommend
Shirley · 24 March 2024
Agent replied · 15 June 2024
We are very pleased to hear you received great service, Shirley. The Darlington team will be delighted with your kind words and 5 star review. Thank you.
★★★★★ 5/5
GoogleThe staff at Wood Estate agents have been very helpful and professional since I initially made contact with them. Liam Barker has mainly dealt with us and he has been a great help in proceeding the purchase of the property.
Gary · 22 June 2022
Agent replied · 15 June 2024
Thank you for your review, Liam will be encouraged by your kind comments. Please stay safe
★★★★★ 5/5
GoogleGreat experience with Joshua here - responsive, matter of fact and ever professional.
Harriet · 24 August 2025
★★★★★ 1/5
GoogleWorse agency ever
Very rude staff
They only trying take your money and don't care about tenants
Skaiste · 24 March 2024
Agent replied · 15 June 2024
We regret that we were unable to meet your expectations. We sympathise with your disappointment regarding the loss of your deposit. However, we are required to abide by our landlords' instructions and the terms you agreed to prior to … More
★★★★★ 5/5
GoogleFantastic service from start to finish. I enquired about a property for sale and was contacted by Liam the following day with a viewing arranged later that week. Julie showed me around the property in a friendly manner and took time to …
Laura · 8 October 2021
Agent replied · 23 June 2026
Hi Laura, our team at Darlington were thrilled to receive you wonderful review. It has been a pleasure helping you find a property and we will do everything that we can to make sure it completes as soon as possible.
★★★★★ 5/5
GoogleGreat service, and keep sue keeps you fully up to date, every step of the way.
Dave · 24 March 2024
Agent replied · 15 June 2024
We are very pleased to hear you received great service, Dave. Sue and the rest of the Darlington team will be delighted with your 5 star review. Thank you.
★★★★★ 5/5
GoogleGill was always helpful and responsive throughout our most recent purchase. I look forward to dealing with the JW Wood team again when we find our next property.
Leanne · 22 June 2021
★★★★★ 5/5
GoogleFirst class professional service from JW Wood (Darlington), from great photos and advert, spot-on valuation and market placement, assisted viewings, to house going under offer. Timely and expert communications throughout. Impressive service which is impossible to fault.
M · 22 June 2022
Agent replied · 15 June 2024
Thank you for taking the time to write such a comprehensive review. We will certainly make sure your praise of the Darlington Team is passed on, they should be very proud.
★★★★★ 5/5
GoogleGreat agent & all staff involved are very professional & helpful. Pleasure to work with!
Paul · 24 March 2024
Agent replied · 15 June 2024
Many thanks for your five star review, Paul, your comments are really appreciated. We look forward to looking after you for future transactions.
★★★★★ 5/5
GoogleExcellent service from all staff I encountered during the sale of my property. They offer such a personal service and really do the best for their customers. I would recommend Gary and his team.
Joanne · 22 June 2019
★★★★★ 5/5
GoogleGreat experience working with the team, selling our property. From Jonathon giving the most realistic valuation to working with Helen & Ann in the sales team. Extremely efficient, friendly service, sold our property within a week. Would highly recommend J W Woods
Deborah · 22 June 2021
Agent replied · 15 June 2024
What a great success story! We are delighted everything has gone well and that our team were able to provide you a great service.
★★★★★ 5/5
TrustpilotHouse Sale 2023
I found the staff at JW Wood very professional, understanding and helpful, if the member of staff wasn't available to speak to there was always a call back the same day. They were informative with updates and kept us in the loop and would always ensure viewings at the premises would go ahead if we couldn't make them personally.
Stacey · 24 April 2023
★★★★★ 5/5
GoogleConfident and competent in all that she does, Gill from JW Wood has been a fantastic support in helping us purchase our first home. Easy to contact, extremely responsive, honest and transparent. Acts as the skilful mediator to handle …
Florence · 8 October 2021
Agent replied · 15 June 2024
What a fantastic review - thank you so much! All reviews are passed on to our team and we are definite Gill will take great pleasure in reading your kind words.
★★★★★ 5/5
GoogleReally helpful and friendly even when I wasn’t effectively a customer. Great showing and totally upfront and honest with the issues in the house. Great aftercare and a good level of communication. From a buyers perspective they are a …
Richmond · 8 October 2021
Agent replied · 15 June 2024
We would be delighted to work with you again in the future. Many thanks for the review.
★★★★★ 5/5
GoogleAn excellent team who professionally steered us through the sale of our home. From initial contact and valuation right through to after sales support with the stressful and time consuming side of the sale, the team at Darlington could …
Linda · 8 October 2021
Agent replied · 15 June 2024
Thank you for your review. We hope your move to Hexham goes smoothly. Gary, Liam and Louise appreciate your kind comments.
★★★★★ 5/5
GoogleExcellent service. Property Consultant, Liam Barker, was extremely helpful to us in navigating through a purchase for a first time buyer & kept myself up to date with everything throughout. Approachable, professional and well informed.
Beth · 22 June 2022
Agent replied · 15 June 2024
Thank you for your kind comments for Liam. We have a very committed team at Darlington who work hard to provide a quality service and it is very encouraging to them when a client sends a good review. We have passed on your comments to Liam and our Darlington team who will be delighted to read such a nice review.
★★★★★ 5/5
GoogleI really appreciate it service great and quick thank you JWW 🙂🙂 …
Omid · 24 March 2024
Agent replied · 15 June 2024
Thank you for leaving us a five star review, it is very much appreciated.
★★★★★ 5/5
GoogleExcellent service from day 1 with JW Wood- Darlington Branch. We initially chose JW Wood after a recommendation from a friend who had used their services previously. From the very first appointment they were very professional, however not …
Stewart · 8 October 2021
Agent replied · 15 June 2024
Hi Stewart. We are always pleased when an old client recommends us and we are delighted to hear that Gary and Sandrine were able to provide a quality service to you. They are greatly encouraged by your kind comments. Many thanks and keep safe.
★★★★★ 5/5
GoogleFast response and helpful agent. Thanks Ms. Sandrine Tandusson for your help.
Dina · 24 March 2024
Agent replied · 15 June 2024
Thank you for taking the time to give us a rating and leave a review, it is very much appreciated and thanks for giving Sandrine a special mention.
★★★★★ 5/5
GoogleI am really happy to say that your service, attitude and communication was excellent, I will recomend you and your team to my friends and family,
Subi · 24 March 2023
Agent replied · 15 June 2024
We are delighted to hear that you will be recommending us to your friends and family, that is the highest compliment we can receive. We do strive to provide a quality service to all our clients and really appreciate you taking the time to leave such a kind review.
★★★★★ 5/5
GoogleMany thanks for an excellent service.
Sandrine and Hannah handled the viewings and letters of offer in a very friendly yet professional manner. Sue and Gary's advice was invaluable and very much appreciated.
Stuart · 22 June 2022
Agent replied · 15 June 2024
The team at JW Wood Darlington are always absolutely delighted when customers return, as there is no better demonstration that we have looked after you and delivered on our promises. It is always a pleasure to act for you and we look … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
