Trusted Agent profile · Darlington
Verified
★★★★★
526 reviews across 3 platforms
6 Duke Street, Darlington, DL3 7AA
Part of JW Wood, see every office.
JW Wood's office in Darlington, at 6 Duke Street, is rated 4.8 out of 5 across 526 reviews on three platforms, including 329 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of five awards JW Wood won in 2026.
Welcome to JW Wood Estate Agents, your trusted partner in the North East property market. With over a century of experience, JW Wood is renowned for delivering exceptional property services, including residential sales, lettings, and property management. Our dedicated team of local experts is committed to providing personalised, professional, and efficient solutions to meet all your property needs. Whether you're buying, selling, renting, or investing, discover why JW Wood Estate Agents is the go-to choice for property services in Darlington.
The Trusted Agent 2026 results for JW Wood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Darlington office, from every platform, shown as written. First names only.
5/5
GoogleSandrine Tondusson (Property Consultant) & all i have had contact with @ JW Wood have thus far been a pleasure to deal with. As a first time Landlord buying his first BTL property …
We strive to provide a high standard of service to all our customers and we are delighted with this five star review for the Sandrine and the Darlington team. Thank you very much.
5/5
TrustpilotVery good company they delivered what…
Very good company they delivered what they said they would. Simple.
Short and concise. Thank you for the review.
5/5
TrustpilotVery helpful
Really helpful from the point of contact Very responsive to questions and queries
We are very grateful for your 5 star review. We are pleased you were happy with our service.
5/5
GoogleJ W Woods have sold a couple of houses for me and they have always given me wonderful service, always there if I have a question, very professional and good value. They always phone me back when asked, which is a rarity in normal …
We at JW Wood are always absolutely delighted when customers return, as there is no better demonstration that we have looked after you and delivered on our promises. It is always a pleasure to act for you Claire, and we look forward to dealing with you in future. Thanks for taking the time to leave such a kind review.
5/5
GoogleFantastic service when buying a property! Kept in touch with updates more than our solicitors did. Massive thank you to Louise who guided us through the sale, helped with queries and kept us updated. Would recommend this estate agents to …
5/5
GoogleJW Woods have been a pleasure to deal with over a property purchase. Professional, efficient and friendly service from Hannah and Julie have been plentiful throughout the process. I wouldn't hesitate to recommend this estate agents to friend and family
Thank you for taking the time to leave a review for our Darlington office. The team were delighted to read your comments.
5/5
GoogleOn each occasion we dealt with a Hannah Howland who could not have been more helpful. Her manner reflected well upon the firm with swift responses to all queries. We hope the rest of the buying process goes as well
Many thanks for your review Mr Bishop, we are delighted to hear that you were impressed with the customer service you received from Hannah. She is a relatively new member of our Darlington office staff having never worked in estate agency … More
5/5
GoogleJW Wood and their team have been very helpful and patient with my case which proved not straightforward with a couple of twists and turns. They stuck with me till finally getting the right result. Many thanks are due.
Thank you for taking the time to write a review Mr Sinderson, our Darlington team really appreciate your kind words. We hope the legal process goes through quickly for you and look forward to handing you the keys to your new home.
5/5
GoogleSuperb service from J W Wood Darlington. From beginning to end our house sale could not have been better. Gary, Sue and the team have been so friendly, courteous and helpful, that we now consider them friends. Gary's viewing and valuation …
5/5
GoogleI would 100% recommend this estate agent. After approaching several other agents, Gary and the team were the most helpful and responsive. Following Gary's honest and constructive advice, they were to secure the speedy sale I needed at a price I was happy with.
5/5
GoogleFantastic experience from all the staff at jjwood Darlington from viewing to after sales of the purchase of our new house. 100% recommend
That is so nice to hear, Susan. The Darlington team and Amanda in After Sales will be delighted to read your kind words.
5/5
GoogleGill was always helpful and responsive throughout our most recent purchase. I look forward to dealing with the JW Wood team again when we find our next property.PositiveResponsiveness, Professionalism
5/5
GoogleExcellent service from start to finish of sale process . Would highly recommend to anyone selling their house as knowledge and expertise from all I spoke to and dealt with was first class. Update to review . Continued first class service …
What kind words, Mr Dinsley. The Darlington team will be delighted to know that you would recommend them, there is no finer compliment. Thank you
5/5
GoogleFirst class professional service from the initial valuation by Gary to my house going under offer. With friendly, patient and knowledgeable advice from Sandrine and Liam at the Darlington branch. Thank you for making this a pleasant phase in the sale of my house.
We are delighted that you were happy with our services and we are very grateful to you for taking the time to leave Gary and his team such a lovely review. Many thanks.
5/5
TrustpilotFantastic
Fabtastic, knowledgeable staff, very keen to support. Communication was great.
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our knowledgeable staff and that their support and communication met your expectations.
5/5
GoogleWhat impressed me most about the whole team at JW Wood was their calm and reassuring manner. It’s a stressful time selling or buying a house, and so much more so during a global pandemic, but every time I rang with a query or problem it was …
Ursula, thanks for your review. Our team In Darlington are committed to providing a first class service and will be greatly encouraged by your remarks. Once again many thanks and please keep safe
5/5
GoogleWe would like to say a BIG THANK YOU to the staff at JW Woods. We were trying to buy one of the properties they had on their books. Sandrine and Sue have been brilliant, nothing has been too much trouble for them. Unfortunately the sale did …
We were equally disappointed when the sale fell through. If would be lovely if we can help you again in the future and look forward to working together again then. Best regards from all at Darlington.
5/5
GoogleExtremely helpful have gone above and beyond to help the process along 100% recommended to anyone looking for a smooth transaction
Many thanks for your five star review, Mr Walters, your comments are very much appreciated. The transaction will now be handled by our after sales team through to completion and we hope the legal process concludes speedily.
5/5
TrustpilotManage my lettings property very well.
Thank you!
5/5
TrustpilotVery professional
Very professional, friendly and efficient.
Thanks for sharing your feedback and a positive experience with our team.
5/5
GoogleBy far the best Estate Agents in the area. I have used JW Wood twice now and on both occasions I dealt with Gary Stephenson. Lovely gentleman who offered excellent advice regarding selling my property. I would 100% recommend JW Wood!
5/5
GoogleRecently purchase a property for my Dad from JW Wood and would highly recommend them. We booked a viewing and staff were on the ball and booked it swiftly. Sue who showed us round was extremely helpful and we felt we could take our time and …
Thank you very much for the great review.
5/5
Trustpilotbrilliant service professional prompt
Many thanks for taking the time to leave us a 5 star review.
5/5
GoogleVery professional team. We are informed through every aspect and Sandrine and Liam are extremely informative, friendly and helpful. Amanda from the after sales team was exceptional and kept me informed every step of the way. She provided …
We are delighted that you were happy with the service you have received from the team at Darlington and we will make sure Liam and Sandrine see your lovely review. Many thanks.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
JW Wood's Darlington office has 526 reviews across three platforms: 329 on Google, 1 on Yell, 196 on Trustpilot (across the whole business).
JW Wood Darlington is rated 4.8 out of 5 across all 526 reviews, and 4.9 out of 5 on Google from 329 reviews.
Yes. In The Trusted Agent 2026 awards: JW Wood, Darlington won Gold; JW Wood, Durham won Platinum; JW Wood, Consett won Platinum; JW Wood, Bishop Auckland won Gold; JW Wood, Chester Le Street won Gold.
JW Wood Darlington, 6 Duke Street, Darlington, DL3 7AA.
