5/5
TrustpilotFiona Sheach at the letting agent JWW…
Fiona Sheach at the letting agent JWW Was a great letting agent. Very professional and helpful, explanation in depth.
Agent replied · 22 December 2024
Thank you for the 5 star Trust Pilot review.
Trusted Agent profile · Darlington
Verified
JW Wood Darlington reviews
★★★★★
526 reviews across 3 platforms
6 Duke Street, Darlington, DL3 7AA
Part of JW Wood, see every office.
JW Wood's office in Darlington, at 6 Duke Street, is rated 4.8 out of 5 across 526 reviews on three platforms, including 329 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of five awards JW Wood won in 2026.
About JW Wood Darlington
Welcome to JW Wood Estate Agents, your trusted partner in the North East property market. With over a century of experience, JW Wood is renowned for delivering exceptional property services, including residential sales, lettings, and property management. Our dedicated team of local experts is committed to providing personalised, professional, and efficient solutions to meet all your property needs. Whether you're buying, selling, renting, or investing, discover why JW Wood Estate Agents is the go-to choice for property services in Darlington.
Awards
The Trusted Agent 2026 results for JW Wood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Darlington office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotAlways get excellent service and…
Always get excellent service and feedback, pleasure to do business with.
Agent replied · 4 October 2026
Thank you for leaving us a 5 star review. Please reach out if we can assist in any other way.
5/5
TrustpilotJust easy to deal with
Just easy to deal with, prompt feedback
Agent replied · 4 October 2026
Short n sweet but great review thank you!
5/5
GoogleWe’ve been delighted at the excellent service provided by JW Wood. We had good advice and information from the team from the start and were kept informed throughout. The property details looked great and the JW Wood team dealt with …
Agent replied · 15 June 2024
We're delighted that you were so pleased with the service you received from the Darlington team, Ms Harrison. Thank you for taking the time to leave a 5 star rating and such a glowing review, it was a pleasure to look after your sale.
5/5
GoogleVery professional service in all areas, I was given so much help and reassurance by Charlotte who went above and beyond and was a great help from start to finish would highly recommend this company for anyone seeking rental properties or buying or selling, genuine and professional experience
Agent replied · 15 June 2024
Thank you Esther for such an amazing review and giving us your feedback on how we are doing. We're so glad that customers like you are having a great experience and that you will spread the word about us.
5/5
GoogleFriendly and helpful team made the sales process run smoothly
Agent replied · 10 November 2024
Thank you for your five star rating, Robert, and for taking the time to share your positive experience with JWW. We are delighted to hear that our team provided great service.
5/5
GoogleEasy to deal with, responsive. All you could ask for.
Agent replied · 24 March 2026
Thanks Matthew! We are delighted to receive your 5 star rating and kind words.
5/5
TrustpilotA excellent company who dealt with us…
A excellent company who dealt with us in a most professional and caring manner.
Agent replied · 4 October 2026
Thank you for taking the time to leave us a review. It was a pleasure working with you.
5/5
TrustpilotFantastic agents!
JW Wood have always been fantastic agents for us in letting our property. Everyone we deal with there is always very supportive and pro-active, and they take all the stress out of the letting process. Our main point of contact, Sarah Perrin, is great to deal with and always really helpful.
5/5
TrustpilotFantastic job by Danielle and all the…
Fantastic job by Danielle and all the letting team at Woods. All properties fully let very quickly for 25/26.
Agent replied · 22 December 2024
A great result and Danielle will be very pleased to read your review. Thanks for the positive feedback.
5/5
GoogleFrom renting our house to eventually selling, our experience of JW WOOD is nothing short of excellent. Very friendly to deal with whilst being equally professional. The assistence of Paul, Jill and Charlotte ( among others) from a rental …
Agent replied · 15 June 2024
Thank you so much for taking the time to leave us such a lovely review, Marie. We really appreciate the 5 Stars and future recommendations are the greatest compliment.
5/5
TrustpilotExcellent customer care
Excellent customer care. Prompt and helpful.
Agent replied · 4 October 2026
Thanks for the 5 star review. Let us know if we can assist in any other way.
5/5
TrustpilotVery friendly and courteous
Very friendly and courteous. Emails are answered promptly and advice is given when requested.
Agent replied · 4 October 2026
Thanks Jason. Keep in touch.
5/5
GoogleHave had good, friendly and efficient service throughout. Support is much appreciated.
Agent replied · 15 June 2024
Many thanks for the review and we are pleased that you were impressed with our customer service.
5/5
GoogleExcellent service from start to finish. Sales progression with Amanda in particular was truly outstanding. She kept me well informed at all stages, and kept chasing all parties to keep things moving. She was determined and professional but …
Agent replied · 15 June 2024
It was a great pleasure to look after you throughout the valuation, marketing and after-sales process. Thank you for your 5 star review and for your recommendation, we hope you are really happy in your new home.
5/5
GoogleJW Wood presented well documented evidence of what the property would make on the open market. They kept the Charity well informed throughout the sale Very pleased with the whole experience
Agent replied · 15 June 2024
Many thanks for taking the time to write such a kind review, Andrew. JW Wood are delighted to be working with SJOG. Our after sales team will now look after the sale, right through to legal completion.
5/5
GoogleVery impressed with the efficiency and professionalism of all involved in the sale process so far. I have been kept up to date regularly and feel very well informed. Gary and Hannah have been heavily involved and have offered excellent advice and support. Thank you.
Agent replied · 15 June 2024
Thank you for taking the time to write us a review, we really appreciate it and Gary and the team will be delighted to hear your kind words.
5/5
GoogleGreat local team, well advised, always available during the full process. reliable valuation.
5/5
GoogleWe bought our house off this estate agent and can honestly say they were faultless. The after sale care was amazing from Gillian Anderson at the Darlington branch, constantly kept up to date with at least weekly phone calls for updates and sooner calls if needed for any major updates. Thanks again!
Agent replied · 15 June 2024
Gill was delighted to receive your feedback and we are really pleased that you had a great experience with our Darlington team.
5/5
GoogleExcellent professional service. We were kept updated regularly which we found reassuring particularly by Sandrine and Kerry. We also spoke to other members of the team who all were great
Agent replied · 15 June 2024
Thank you for taking the time to leave such a lovely review, Lynne. We look forward to supporting you through to the completion of your sale.
5/5
TrustpilotJust absolutely phenomenal service from…
Just absolutely phenomenal service from all the staff from start to finish, thank you for all your help and support
Agent replied · 23 October 2024
Thank you so much for your kind words! We're thrilled to hear that you had a phenomenal experience with our team from start to finish. Your appreciation means the world to us, and we're delighted that we could provide the help and support you needed. If you ever require assistance again in the future, don't hesitate to reach out. Thanks once more for choosing us and for taking the time to share your positive experience!
5/5
GoogleJW Wood sales team have been very professional and attentive during my recent property purchase. Sandrine, Julie and Hannah have been great to deal with and made arrangements of viewing, negotiating and closing the sale a pleasure. Great service from a great team!
Agent replied · 15 June 2024
Thank you for taking the time to write a review Mr Bagnall, our Darlington team really appreciate your kind words. We hope the legal process goes through quickly for you and look forward to handing you the keys to your new home.
5/5
GoogleJW Wood have been extremely professional and very helpful in the sales process so far, Sandrine and Hannah have kept me up to date every step of the way, I would definitely recommend this estate agent’s to any of my family and friends.
Agent replied · 15 June 2024
Thanks for your kind words and 5 star review. A recommendation is the biggest compliment, thank you. We look forward to taking care of your sale through to legal completion.
5/5
GoogleGreat service, friendly and professional.
Agent replied · 15 June 2024
We're delighted that you were so pleased with the service you received from the Darlington team, Aaron. Thank you for taking the time to leave a 5 star review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about JW Wood Darlington
Has JW Wood won any awards?
Yes. In The Trusted Agent 2026 awards: JW Wood, Darlington won Gold; JW Wood, Durham won Platinum; JW Wood, Consett won Platinum; JW Wood, Bishop Auckland won Gold; JW Wood, Chester Le Street won Gold.
