Trusted Agent profile · Darlington
Verified
★★★★★
526 reviews across 3 platforms
6 Duke Street, Darlington, DL3 7AA
Part of JW Wood, see every office.
JW Wood's office in Darlington, at 6 Duke Street, is rated 4.8 out of 5 across 526 reviews on three platforms, including 329 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of five awards JW Wood won in 2026.
Welcome to JW Wood Estate Agents, your trusted partner in the North East property market. With over a century of experience, JW Wood is renowned for delivering exceptional property services, including residential sales, lettings, and property management. Our dedicated team of local experts is committed to providing personalised, professional, and efficient solutions to meet all your property needs. Whether you're buying, selling, renting, or investing, discover why JW Wood Estate Agents is the go-to choice for property services in Darlington.
The Trusted Agent 2026 results for JW Wood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Darlington office, from every platform, shown as written. First names only.
5/5
Googlethe staff have been excellent .they keep intouch with whats going on really happy with the services
Thank you for the fantastic review, Mrs Kirby. We have passed your comments onto our Darlington team and they will be delighted to read your feedback.
5/5
YellAmazing service
Amazing service recieved.
5/5
GoogleHannah and her colleagues have been excellent during my property purchase. Than you. …
Thank you for your kind comments for Hannah. We have a very committed team at Darlington who work hard to provide a quality service and it is very encouraging to them when a client sends a good review. We have passed on your comments to Hannah and our Darlington team who will be delighted to read such a nice review.
5/5
GoogleSandrine and Liam have been so helpful, we have felt well looked after at every step so far. A huge thank you xx
Thanks for taking the time to leave a review Rebecca. We have passed your comments on to Sandrine and Liam and they were really happy to receive a 5 star review.
5/5
GoogleExcellent and quick reply and communication. Friendly and professional staff. I will strongly recommend this agency. Happy to deal with them in future.
Diana, thank you for your review our team at Bishop appreciate your kind remarks and we hope all goes well with your transaction. Many thanks and stay safe.
5/5
GoogleVery professional service.
Thank you for taking the time to give us a review and five star rating, Mr Wardle, it is greatly appreciated.
5/5
GoogleHaving just completed and exchanged for the sale of my house, I just wanted to say the biggest Thank you. From start to finish the staff have made this process so easy and hassle free. Liam in the Darlington branch was always so polite and …
5/5
GoogleExcellent service and friendly support and very helpful
Kristina, thanks for your review. Our team In Darlington are committed to providing a first class service and will be greatly encouraged by your remarks. Once again many thanks and please keep safe
1/5
TrustpilotShould be 0 stars
Should be 0 stars! JW WOOD ARE THE WORST ESTATE AGENT i have ever professionally and personally encountered! Rude staff, poor communication, inability to deal with timely repairs, lived in a bug infested house for 6 months and now they want my deposit! AVOID
5/5
GoogleGreat service, with constant communication from Louise MacDonald. Much appreciated.
Hi Gary, just a quick reply to say thank you for the review and we have passed on your comments to Louise and the rest of our Darlington team.
5/5
GoogleGenerally very helpful and responsive during our purchase process.
Thank you very much for your review and taking the time to leave some feedback.
5/5
GoogleWe sold our house and bought (rental) through Sam Foxton. I cannot tell you how impressed I was with how she kept us up to date with everything, how calm and professional she was when I rang her in tears because the house we were buying …
5/5
GoogleI have used JW Wood twice now and on both occasions I have being more than impressed with the service! The team in the office kept me updated regularly and I always felt that I was kept in the loop. I would 100% recommend JW Wood!
5/5
GoogleMany thanks for the awesome service we received on the sale of our house,JW Wood staff were always very professional & kept me fully updated at all times, any queries answered quickly, and I wouldn’t hesitate to use again, big thanks to all the staff.
5/5
GoogleThe customer service I have received from Steph at the Darlington office has been amazing. I will 100% be using Woods in the future. Professional, friendly and great communication! So refreshing to deal with someone who wants to help and go the extra mile.
5/5
Googlevery nice and helpful service. I am surprised how quickly the sale of the house went. very frequent contact. I recommend
5/5
GoogleRating only, no written review.
Many thanks we appreciate you taking the time to give us this 5 star review. We look forward to being of assistance in the future.
5/5
GoogleThe service I have received from the Wood’s team was excellent! I will 100% be using Woods in the future. Gary and the girls in the Darlington office were nothing but Professional and friendly every step of the way!
5/5
GoogleWhat a great team. So supportive during the uncertanty of Covid. Always on hand with guidance and to talk us through options for driving out house sale. I would recommend very highly.
5/5
GoogleFrom start to finish JW Wood provided the most fantastic service. From fair pricing and sensible valuations, to top notch communications, excellent advice and negotiation skills. However, their ability to continue this fantastic service …
5/5
GoogleLauren Lee & the staff at Darlington J.W.Wood have been very helpful from the start. Still busy searching for that 'elusive' home but looking forward to the continuing excellent service provided by the Darlington staff team.
5/5
GoogleJ.W Wood have been amazing from start to finish. Highly recommend them. Whoever we have spoken to throughout the process they have been knowledgeable about informative. Thank you for making moving house a great experience!
5/5
GoogleExcellent, efficient service, right from the initial meeting with Gary through to completion. Sold the house in 2 1/2 weeks. Provided excellent liaison with all solicitors concerned. I would highly recommend JW Wood.
5/5
GoogleOutstanding customer service, Samantha Foxton in particular was friendly, enthusiastic and very efficient, if you are thinking of buying or selling in the Darlington area I would highly recommend this company and it’s staff.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
JW Wood's Darlington office has 526 reviews across three platforms: 329 on Google, 1 on Yell, 196 on Trustpilot (across the whole business).
JW Wood Darlington is rated 4.8 out of 5 across all 526 reviews, and 4.9 out of 5 on Google from 329 reviews.
Yes. In The Trusted Agent 2026 awards: JW Wood, Darlington won Gold; JW Wood, Durham won Platinum; JW Wood, Consett won Platinum; JW Wood, Bishop Auckland won Gold; JW Wood, Chester Le Street won Gold.
JW Wood Darlington, 6 Duke Street, Darlington, DL3 7AA.
