5/5
GoogleI found staff at the Darlington branch helpful and informative. Samantha in particular went out of her way to help. I wouldn't have any hesitation in recommending them to friends and family.
Trusted Agent profile · Darlington
Verified
JW Wood Darlington reviews
★★★★★
526 reviews across 3 platforms
6 Duke Street, Darlington, DL3 7AA
Part of JW Wood, see every office.
JW Wood's office in Darlington, at 6 Duke Street, is rated 4.8 out of 5 across 526 reviews on three platforms, including 329 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of five awards JW Wood won in 2026.
About JW Wood Darlington
Welcome to JW Wood Estate Agents, your trusted partner in the North East property market. With over a century of experience, JW Wood is renowned for delivering exceptional property services, including residential sales, lettings, and property management. Our dedicated team of local experts is committed to providing personalised, professional, and efficient solutions to meet all your property needs. Whether you're buying, selling, renting, or investing, discover why JW Wood Estate Agents is the go-to choice for property services in Darlington.
Awards
The Trusted Agent 2026 results for JW Wood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Darlington office, from every platform, shown as written. First names only.
Google4/5
TrustpilotEfficient viewing
Efficient viewing Efficient staff filled with confidence and kept updated very quickly
5/5
GoogleVery professional and best customer service I’ve received in a long time!! I mainly dealt with a lady called Lauren who was exceptional from start to end!! Would definately reccomend!!
5/5
GoogleI received excellent service throughout when using JW Wood Darlington. Lauren helped make the process simple and stress free. I would highly recommend them to friends and family!
5/5
GoogleOutstanding service in such difficult times (Covid-19). We bought our current home several years ago from JW Wood and were so impressed …
1/5
Trustpilotterrible.
terrible. they will raise your rent after you submit the application form. not trustable agent!
5/5
GoogleGreat staff and very professional.
5/5
GoogleCommunication was excellent and kept us up to date wether news was good or not so good .Worked hard to secure a sale
1/5
GoogleVisited branch last year. Unapproachable and quite snotty when quizzed about why we'd put our property with a different agent. …
5/5
GoogleGreat service, Sam in particular kept me updated throughout the process of purchasing which helped to reassure me. Would definitely recommend.
5/5
GoogleHad fantastic service from start to finish. All staff so Confederate friendly and very helpful.
5/5
GoogleRating only, no written review.
Agent replied · 19 May 2026
Thank you so much for your 5-star review!
5/5
GoogleThanks so much for being super helpful! Very efficient and professional service!
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleTop class service. Highly recommended. Darlington team exceeded our expectations.
5/5
GoogleFantastic customer service and a very friendly team would recommend!
1/5
TrustpilotDifficult and work shy
Difficult and work shy. Avoid.
5/5
TrustpilotExcellent service JW Wood
Excellent service. Honest and helpful
5/5
GoogleGreat service! Friendly helpful staff!
5/5
GoogleRating only, no written review.
Agent replied · 18 May 2025
Thanks for the 5 star review!
1/5
GoogleRating only, no written review.
Agent replied · 15 June 2024
We were extremely disappointed to receive this rating and when we have checked our database we can find no record in this name. It is possible that this review was submitted in error. We kindly request that you consider retracting the … More
5/5
GoogleRating only, no written review.
Agent replied · 22 October 2024
Thank you for your great review!
5/5
GoogleRating only, no written review.
Agent replied · 9 December 2024
Thank you for leaving us a 5 star rating Andrew, it is much appreciated.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about JW Wood Darlington
How many reviews does JW Wood Darlington have?
JW Wood's Darlington office has 526 reviews across three platforms: 329 on Google, 1 on Yell, 196 on Trustpilot (across the whole business).
What is JW Wood Darlington's rating?
JW Wood Darlington is rated 4.8 out of 5 across all 526 reviews, and 4.9 out of 5 on Google from 329 reviews.
Has JW Wood won any awards?
Yes. In The Trusted Agent 2026 awards: JW Wood, Darlington won Gold; JW Wood, Durham won Platinum; JW Wood, Consett won Platinum; JW Wood, Bishop Auckland won Gold; JW Wood, Chester Le Street won Gold.
Where is JW Wood's Darlington office?
JW Wood Darlington, 6 Duke Street, Darlington, DL3 7AA.
