Trusted Agent profile · Crouch End · Greater London
Verified
★★★★★
860 reviews across 2 platforms
45 The Broadway, Crouch End, Greater London, N8 8DT
Part of Martyn Gerrard, see every office.
Martyn Gerrard's office in Crouch End, Greater London, at 45 The Broadway, is rated 4.7 out of 5 across 860 reviews on two platforms, including 738 Google reviews rated 4.7.
Fewer than five reviews have been left on The Trusted Agent here in the last 24 months, so every review is shown.
Every review we hold for the Crouch End office, from every platform, shown as written. First names only.
5/5
GoogleJames Maynard at Martyn Gerrard Crouch End was really helpful. He kept in contact regularly keeping us up to date and reduced the stress of selling and we are happy to recommend him.
Hi Dan, thank you for your positive review and we're very pleased our Sales Team reduced the selling stress for you.
5/5
GoogleGreat service overall. Special thanks to Madeline for being very helpful, friendly, and professional throughout the process. Highly recommended.
5/5
GoogleI was very please with how everything went with my quest for finding a place. Emma and Raphael were very helpful and I would definitely recommend them to anyone looking for a smooth ride when it comes to navigating the housing market. Thanks guys
5/5
GoogleExcellent experience from start to finish. I have used hunters previously and would not use anyone else . Fast sale , efficient staff and excellent communication . Thanks Paul and team !!
5/5
GoogleThe experience with the Martyn Gerrard team has been very pleasant. Vanesa has supported us throughout the entire process, even assisting us after closing hours. She has been extremely attentive, and overall, our experience with the flat has been very positive.
We're delighted to hear about your positive experience with Vanesa at our Crouch End office. Thank you for taking the time to share your feedback.
5/5
GoogleTeddy has been fantastic when I have needed anything and renting with MS has been an easy experience.
Thanks Robyn, glad we could help😊 …
5/5
GoogleGreat experience throughout would highly recommend them to show to clear Interest in from the start worked within our tight time frames to get the house sold! Kelvin great guy too. Highly recommended
We're glad to hear about your great experience with us! Thank you for the recommendation.
5/5
GoogleUsman from Martyn Gerrard was a great help when it came to selling my house. He had great communication and kept things as smooth, transparent and efficient as possible throughout the process. I really appreciated all the effort he has put in and would highly recommend.
5/5
GoogleThank you Alex for sorting out all the repairs work for me. You’re always so helpful.
Thanks Ifrah!
5/5
GoogleHave just purchased a property listed by Martyn Gerrard in Crouch End. It was a pleasure to work with Treon who proactively communicated with us throughout the whole process to keep things on track. Although Treon was acting on behalf of the seller, it also felt like he was there to support us too, which was really nice. Would recommend!
Dear Kate, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. Our Crouch End office wishes you the best of luck and looks forward to working with you again.
5/5
GoogleLily is always helpful, friendly, and professional. She responds quickly and makes everything easy. Nothing is ever too much trouble for her. Thanks!
Thanks Natasha😊 …
5/5
GoogleMarcella was one of the kindest Agent l ever met. Thanks you
Thank you for recognising Marcella's kindness. We're delighted she provided excellent service and made such a positive impression.
5/5
GoogleI just want to say a big thank you to the team at balgores in Brentwood, Jamie in particular for supporting the sale of a home. They were always professional and guaranteed me a smooth sale and thats exactly what they delivered. I will definitely work with them again and recommend to anyone that needs it. 5***** service ✨️ Thank you 😊
Good afternoon, Thank you for your 5* review. We love hearing positive feedback from our clients and we will pass your kind words along to Jamie and the rest of the team. We really appreciate you taking the time to provide us with feedback. Thanks again, Balgores Property Group
5/5
GoogleJames and Treon at Martyn Gerrard Crouch End provided an exceptional and highly personal service throughout our purchasing process. They were very responsive when we had questions and regularly kept us updated on progress - exactly what you need when navigating the purchase of a house. Highly recommended!
Dear M, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
5/5
GoogleBriony has been very helpful in responding to our emails quickly and supporting with resolving problems in the property. Wonderful customer service.
Thanks for your review, your feedback is always appreciated!!
5/5
GoogleGreat experience with this estate agency. The team has been very helpful, supportive, and responsive throughout the process. They made everything much smoother and were always willing to answer questions and offer guidance. I’d definitely recommend their services.
Thank you for your wonderful review. We are delighted to hear our team could make the process smooth and provide helpful guidance. Your recommendation means a lot to us!
5/5
GoogleWe had a very positive experience with Martyn Gerrard in Crouch End. We recently purchased a property and their service was excellent. Special praise for Treon Johnson who helped us through the process, and was professional, courteous, friendly and helpful throughout. He constantly kept us up to date with all communications, and liaised with all parties extremely well. Many thanks Treon, and also to James for overseeing it all. Highly recommended.
5/5
GoogleAlways helpful, Always willing to offer a solution (especially Joe) would highly recommend in your property journey, nothing was ever too much.
Hi, Thank you for your glowing feedback following your recent experience with Joe and the team. We'll be sure to pass your feedback on to them. We really appreciate you recommending us. Kind Regards, Balgores Property Group
4/5
GoogleOverall a very good experience with a professional and friendly team. Good in giving feedback following viewings. The Sales Progressor, Karen, helped to navigate the sale with the chain below and to keep updated. It took nearly 12 months from the initial viewing to completion, but we got there in the end!
Hi Anne, Thank you so much for your review and for sharing your experience with Webbers Estate Agents Barnstaple. We’re delighted to hear you found our team professional, friendly, and supportive throughout your move. A special thank you for recognising Karen, our Sales Progressor, she’ll be so pleased to know her efforts in navigating the chain and keeping you updated made such a positive difference. If we can assist again in the future with buying, selling, letting or renting in Barnstaple or across North Devon, we’d be more than happy to help. Matt and The Webbers Barnstaple Team
5/5
GoogleWe recently sold our house with Webber’s Barnstaple. The whole team were brilliant from start to finish and we are so pleased we chose them after having some negative experiences with other estate agents. Connor took exceptional photos, he was respectful of the house and marketed it to make it look its very best. He was fast to get it on the market and it was live within an day. Our house had offers within 24 hours! Jake helped to manage the negotiations really well. He listened to what we wanted and communicated to all parties helping us to get over asking price. Once we had an offer accepted we were paired up with Sarah, the sales progressor, who helped to chase solicitors and other parties in the chain. This was brilliant as it helped to get the sale moving without the stress on us. It took only 3 months from start to finish to sell our property. Overall, we are so pleased with the service we received and would recommend to anyone.
5/5
GoogleExcellent service by all staff, we were kept informed from start to finish. Very competitive fee’s. If your thinking of selling buying or renting your home you won’t be disappointed.
Ah, Kevin - thank you so much! It has been a pleasure from start to finish! Wishing you every happiness in your new home. All the very best, Fleur & the team
5/5
GoogleMy rental property was managed by Aishah from Manning Staintons. The tenants and I were super impressed by her efficiency in dealing with any issues. We were kept up to date with everything. I would like to thank her for her work and will not hesitate to use Manning Staintons in the future.
Thanks Dave! Glad you would not hesitate to use us again, wishing you the best.
1/5
GoogleAbsolutely disgusted by their behaviour. After loosing my father and asking for a probate value, I was informed it would be a “free valuation” when my mother in a terrible state entered the office and being told “it’s a business quote so it’s £200” by a very officious gentleman and she left in tears. Well I would not recommend this heartless company at all.
Dear Mr Chugg We are so sorry to hear that your experience with our office was not a positive one, the gentleman you met in the office no longer works for the company but we can confirm that we do not charge for probate valuations, unless of course you needed a RICS valuation for anything such as inheritance tax purposes. Once again, many apologies for this, particularly given a particularly sensitive time in within your family. Wishing you all the very best for the future and please do take care. Matt Davey, Local Director.
5/5
GooglePhil, Neil and Kellie and all the other members of staff I’ve dealt with at the Hornchurch branch have been fantastic! Great advice and communication from the very start along with a very honest and …
Thanks so much for your fantastic review Paul. We are so pleased that Phil, Neil, Kellie, and the Hornchurch team could provide great advice, clear communication, and a smooth sale, even during a tricky time in the market. Your kind words about our team mean a lot to us.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Martyn Gerrard Crouch End won awards at EA Masters in two years, most recently 2022.
EA Masters winner in two years: 2021, 2022.
EA Masters by year, 2021 to 20222022 1 Gold EA Masters 2022 winners
2021 1 Gold EA Masters 2021 winners
Source: EA Masters winners lists, as published, linked by year.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I have bought and sold properties with Mark and would have no hesitation in recommending his services. He is very knowledgeable about the local market, and ...Read all 16 from sellers
From the first moment I interacted with Lavinia, she immediately made me feel at ease with her kind and caring way of doing her job. She never seemed pushy and ...Read all 14 from buyers
I am currently working with Lavinia and so far she has been excellent at customer services; all is running very smoothly under her coordination. She is very ...Read all 27 from landlords
I dealt with Lavinia on two occasions, one to visit a house and another time via both email and phone to arrange checking in and contract (for a house my friend ...Read all 31 from tenants
Established in 1964 Martyn Gerrard Estate Agents is one of the largest independent estate agents in the North and North West London. We have 10 branches in all of the primary locations where the more prestigious properties are to be found. The Board of Directors have collectively over 120 years of experience in the North London property market. We are incredibly proud to have celebrated our 50th birthday in 2014.
Send Martyn Gerrard a message.
16 reviews from sellers, rated 4.9 out of 5 on average. For example, Katie wrote: "I have bought and sold properties with Mark and would have no hesitation in recommending his services. He is very knowledgeable about the local market, and ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, Foxybunny wrote: "From the first moment I interacted with Lavinia, she immediately made me feel at ease with her kind and caring way of doing her job. She never seemed pushy and ..."
27 reviews from landlords, rated 4.9 out of 5 on average. For example, Vanesa wrote: "I am currently working with Lavinia and so far she has been excellent at customer services; all is running very smoothly under her coordination. She is very ..."
31 reviews from tenants, rated 4.9 out of 5 on average. For example, LM wrote: "I dealt with Lavinia on two occasions, one to visit a house and another time via both email and phone to arrange checking in and contract (for a house my friend ..."
Yes. Martyn Gerrard won Gold for Best Estate Agent Guide 2023 Gold Award, Crouch End branch at EA Masters 2022, and 1 other industry award since 2021.
