Trusted Agent profile · Coulsdon
Verified
★★★★★
434 reviews across 2 platforms
150-152 Brighton Road, Coulsdon, CR5 2YQ
Part of Park & Bailey - Coulsdon, see every office.
Park & Bailey's office in Coulsdon, at 150-152 Brighton Road, is rated 4.9 out of 5 across 434 reviews on two platforms, including 433 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of two awards Park & Bailey won in 2026.
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The Trusted Agent 2026 results for Park & Bailey, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Coulsdon office, from every platform, shown as written. First names only.
4/5
GooglePark & Bailey were communicative throughout whole process and were extremely flexible when we wanted to book certain tradesmen before the purchase of our new property. Excellent Service.
Hello Philip, we appreciate you taking the time to leave us a review. We'll pass your kind comments over to the Coulsdon team.
5/5
GoogleWe were the buyers in a property sale transaction and we were very impressed and very happy with the level of service that was provided to us by Park & Bailey. As first time buyers, both my partner and I were offered help and assistance at …
Hello Louise, thanks for taking the time to leave a review. We'll pass your kind comments over to the Coulsdon team.
5/5
GooglePark & Bailey were agents for the house we were buying and we are very happy with the service. Rob helped us out with negotiations and we got the offer accepted on the house we really loved. The team then also helped us further along when …
Hello Sofya, thanks for leaving a review. We are pleased to hear you had a positive experience when buying through us, we'll pass your kind words over to Rob, Sue and the Coulsdon team.
5/5
GoogleRebecca, Sue and Ginette have all been fantastic from start to finish, giving a five star service the entire way through. I honestly couldn’t recommend them strongly enough. Explained things easily, came across kind and approachable and nothing was ever too much for them. Thanks so much to you all.PositiveResponsiveness, Quality, Professionalism
Hello Emma, thank you for taking the time to leave a review. We will pass your kind words over to Rebecca, Sue, Ginette and the Coulsdon team.
5/5
GoogleFrom start to finish, the team has been professional, friendly, helpful, always available to answer any queries quickly and efficiently. Everyone had a role to play, including a dedicated member of staff who steered …
Hello Claudine, we appreciate you taking the time to leave us a review. We'll pass your kind comments over to the Coulsdon team.
5/5
GoogleBig thank you to all the staff at Park & Bailey who guided me through the recent sale of my house. From evaluation to completion the team were professional and responded quickly to my queries - all done and dusted in 3 months. Would highly recommend, easiest house sale ever experienced!
Hello Alison, thank you for taking the time to leave a review. We'll pass your kind words over to the Coulsdon team.
5/5
GoogleWe were the buyers of a property where Park & Bailey who were the agents. The house was secured very quickly once we put the offer in, it took a day to have it all agreed and offered to us, Rebecca did a brilliant job there. …
Hello Shradha, thank you for taking the time to leave a review. We are pleased to hear you had a positive experience when buying through us, we'll pass your kind words over to Rebecca, Sue, Ginette, and the Coulsdon team.
5/5
GoogleThank you to the team for their efficiency and helpfulness in making the purchase of our new home so straight forward. I would highly recommend to others.
Hello Brenda, thanks for leaving us a review. We are pleased to hear you would highly recommend us. We'll pass your kind comments over to the Coulsdon team.
5/5
GoogleGreat service, lovely staff, always happy to help and very supportive.
Hello Rosie, thanks for the 5-star review. We'll share your comments with the Coulsdon team.
5/5
GooglePark & Bailey have been fantastic to work with. So helpful and made the house purchase stress free for us! Would highly recommend. Sammy + Adam
Hello Sammy & Adam, thank you for taking the time to leave us a review. We'll pass your kind comments over to the Coulsdon team.
5/5
GoogleWe used Park & Bailey in the purchase of our first home after a lengthy search and cannot speak highly enough of the team’s service and support, especially with Sue who always kept us in the loop of everything and was dedicated in moving …
Hello Marilia, thank you for the review. We'll pass your kind comments over to Sue and the rest of the Coulsdon team.
5/5
GoogleWorking with Park and Bailey was straight forward, easy, and made our experience of buying a property as simple as it could be. The team were quick to respond, even to the simplest of queries. Thank you for your help!
Hello Caroline, thanks for taking the time to leave a review. We'll pass your kind comments over to the Coulsdon team.
1/5
GoogleOh my god, the attitude and arrogance my partner received from a “Becca” during an enquiry. Honestly shocking and unacceptable. This member of staff needs training.
Hello Lucca, as we are unable to link you as a customer from your username above and have no record on our system, it's difficult for us to be able to respond accurately, but of course, we are keen to speak with you to learn more. We'd be very grateful if you could please email us - coulsdon@parkandbailey.co.uk in order for us to respond. Thank you.
5/5
GooglePark and Bailey were supportive to me throughout the sale of my house. From the initial visit during lockdown, Hadley Lyas provided advice on how to make the house more appealing to the market and found me buyers very quickly on two …
Hello Nikhil, thank you for taking the time to leave a review. We are pleased to hear you had a positive experience, we'll pass your kind words over to Hadley, Sue and the Coulsdon team.
5/5
GoogleGreat staff ,friendly ,helpful and polite. Professionally sold my house with no hiccups on their behalf. Would definitely recommend them thanks all👍 …
Hello Steve, we appreciate you taking the time to leave us a review. We'll pass your kind comments over to the Coulsdon team.
5/5
GoogleVery good service indeed from Chris, Rob, and the rest of the team - they got us a sale near asking within a couple of weeks. Sue in progressions was an absolute star - we had chain problems, but her constant communication up and down the chain pushed it all over the line in the end. Highly recommended!
Thanks for the review Andrew, pleased to hear you had a good experience when selling with us.
5/5
GoogleI was a buyer in a transaction where Park & Bailey were the agents. In summary, I was extremely impressed - particularly with Sue who was our Sales Coordinator. Unlike an agent, she is dedicated to pushing the transaction along post …
Hello Ian, thank you for taking the time to leave a review. We are pleased to hear you had a positive experience, we'll pass your kind words over to Sue, Rob and the Coulsdon team.
5/5
GoogleWhat a great, professional service from the team at Park and Bailey (Coulsdon) who have just sold my property. Throughout the friendly helpful and kñowlegeable staff took the stress out of the process to achieve a rapid sale. Park and …
Hello Roger, thank you for leaving a review. We'll pass your rating and kind words over to the Coulsdon team.
5/5
GoogleI was the buyer of a lovely house in Coulsdon, Surrey. The service was amazing from the start. The sales side of the business really listen to what you are looking for even in this challenging buyout market. The …
Hello Narinder, thanks for the review. We'll pass your kind comments over to the Coulsdon team.
5/5
GoogleWe have recently exchanged contracts on the sale of our home. We have found Park & Bailey's service to be excellent. Right through from Hadley's professional, knowledgable, and friendly advice, to the sales team who effectively marketed the …
Hello Matthew, thanks for taking the time to leave a review. We'll pass your kind comments over to Hadley, Sue and the rest of the Coulsdon team.
5/5
GoogleWe have recently purchased a house through Park and Bailey. We found their service to be of a very high standard from the start of the …
Hello, thank you for taking the time to leave a review. We'll pass your kind comments over to Becca and the Coulsdon team.
5/5
GooglePark and Bailey have been great in helping us sell our property. They were very hands on, highly professional, friendly and kept great communication with us. …
Hello Marc, we appreciate you taking the time to leave us a review. We'll pass your kind comments over to Rebecca, Sue, Melissa and the rest of the Coulsdon team.
5/5
GoogleThis is a top of the range estate agency!! I can only say great things about it! From first viewings up until purchase these guys have been fab and communication was brilliant! I noticed that they have more prestige properties and not run down places. I would highly recommend this estate agency!
Hi Veronika, thank you for the comments. We are very happy to hear that you would recommend us.
5/5
GoogleCouldn't recommend the team at Park & Bailey more. Excellent estate agents who are friendly, informative, proactive and professional.
Hello Paris, thanks for taking the time to leave us a review. We'll pass your kind comments over to the Coulsdon team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Park & Bailey, Coulsdon won Platinum; Park & Bailey, Caterham on the Hill won Gold.
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