Trusted Agent profile · Coulsdon

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Park & Bailey Coulsdon reviews

4.9Platinum winner · 2026View award details

★★★★★ Excellent

433 reviews across 2 platforms

150-152 Brighton Road, Coulsdon, CR5 2YQ

Park & Bailey's office in Coulsdon, at 150-152 Brighton Road, is rated 4.9 out of 5 across 433 reviews on two platforms, including 432 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of two awards Park & Bailey won in 2026.

Google logo

4.9 / 5

432

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Park & Bailey, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Coulsdon office, from every platform, shown as written. First names only.

5/5

Google

Fist class customer serves

Keith · 22 April 2018

Agent replied · 22 June 2023

Thanks Keith, happy to hear this.

5/5

Google

Very professional and helpful

Andy · 22 April 2018

Agent replied · 7 February 2025

Thanks for the review Andrew.

5/5

Google

Rating only, no written review.

Iris · 17 June 2026

Agent replied · 17 August 2026

Thank you so much, Iris. We're delighted you had a great experience with us. We truly appreciate you taking the time to share your feedback.

5/5

Google

Rating only, no written review.

Dogan · 17 June 2026

Agent replied · 17 August 2026

Thank you so much, Dogan. We're delighted you had a great experience with us. We truly appreciate you taking the time to share your feedback.

5/5

Google

Rating only, no written review.

Abhijit · 17 April 2026

1/5

Google

Can’t delete review

Cat · 19 March 2026

Agent replied · 4 February 2026

Thank you for taking the time to leave a review. We note that this review does not appear to have been posted on the correct Google page and is for our Warlingham branch. https://g.page/r/CQN8uLPdWH9nEBM/review We’re sorry to hear that communication did not progress as expected following your viewing, particularly given your interest in the property. Clear and timely communication is important to us. We understand someone from the Warlingham branch has contacted you this morning to discuss this in person. Kind regards, Park & Bailey

5/5

Google

Rating only, no written review.

I · 16 February 2026

Agent replied · 17 February 2026

Hello IB, thank you for the 5-star review. We'll pass your rating over to the Coulsdon team.

5/5

Google

Rating only, no written review.

Maria · 6 October 2025

Agent replied · 8 October 2025

Hi Maria, thanks for the 5-star review. We'll pass your rating over to the Coulsdon team.

5/5

Google

Excellent service and kept me informed of my sale every step of the way

The · 22 April 2017

5/5

Google

Rating only, no written review.

George · 22 March 2025

Agent replied · 27 August 2024

Hello George, thanks for the 5-star review. We will pass this to the Coulsdon team.

5/5

Google

Rating only, no written review.

Thomas · 14 February 2025

Agent replied · 14 February 2025

Hello Thomas, thank you for the 5-star review. We'll pass your rating over to the Coulsdon team.

4/5

Google

Rating only, no written review.

Pavi · 22 March 2023

Agent replied · 1 October 2023

Hello Pavithran, thank you for taking the time to leave a review. We'll pass your rating over to the Coulsdon team.

5/5

Google

Rating only, no written review.

Nick · 22 March 2023

Agent replied · 22 June 2023

Hello Nick, thanks for leaving a review and for the 5-stars.

1/5

Google

Rude staff .

Cherie · 22 March 2023

Agent replied · 22 June 2023

Hi Cherie, thank you for leaving a review. We are unable to link you as a customer on our system, so it's difficult for us to be able to respond accurately. We would really like the opportunity to speak to you directly regarding your … More

1/5

Google

Rating only, no written review.

Lui · 22 June 2022

Agent replied · 22 June 2023

Hi Lui, we are sorry to see your 1-star review. We are unable to link you as a customer from your username, so it's difficult for us to be able to respond accurately, but of course, we are keen to speak with you to learn more. Could we please ask that you contact us by calling 020 8763 8060 or emailing coulsdon@parkandbailey.co.uk at a time that is convenient to you? Thank you.

4/5

Google

Rating only, no written review.

Pavithran · 22 June 2022

Agent replied · 22 June 2023

Hello Pavithran, thank you for taking the time to leave a review. We'll pass your rating over to the Coulsdon team.

4/5

Google

Rating only, no written review.

Swati · 22 March 2022

Agent replied · 22 June 2023

Hello Swati, thank you for the review. We will pass your rating over to the Coulsdon team.

5/5

Google

Rating only, no written review.

Jen · 22 March 2022

Agent replied · 22 June 2023

Hello Jennu, thank you for the 5-star review. We will pass your rating over to the Coulsdon team.

4/5

Google

Rating only, no written review.

Hadz · 22 March 2021

Agent replied · 22 June 2023

Thank you for the 4 star review Hadz.

5/5

Google

Rating only, no written review.

Angela · 22 April 2018

5/5

Google

Rating only, no written review.

Davina · 22 April 2018

Agent replied · 22 June 2023

Thanks for the 5 stars Davina.

5/5

Google

Rating only, no written review.

Dario · 22 April 2018

Agent replied · 22 June 2023

Thanks for the review Dario.

5/5

Google

Rating only, no written review.

CROYDON · 22 April 2017

3/5

Google

Rating only, no written review.

Antoine · 22 April 2017

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Park & Bailey's Google reviewsLeave Park & Bailey a review

Questions about Park & Bailey Coulsdon

Has Park & Bailey won any awards?

Yes. In The Trusted Agent 2026 awards: Park & Bailey, Coulsdon won Platinum; Park & Bailey, Caterham on the Hill won Gold.

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