Trusted Agent profile · Coulsdon
Verified
★★★★★
433 reviews across 2 platforms
150-152 Brighton Road, Coulsdon, CR5 2YQ
Park & Bailey's office in Coulsdon, at 150-152 Brighton Road, is rated 4.9 out of 5 across 433 reviews on two platforms, including 432 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of two awards Park & Bailey won in 2026.
The Trusted Agent 2026 results for Park & Bailey, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Coulsdon office, from every platform, shown as written. First names only.
5/5
GoogleEveryone we dealt with at Park & Bailey were so professional and a pleasure to deal with. They helped us every step of the way and we wouldn't hesitate to recommend them. Thank you!
Hello Diane, thank you for the 5 star review. We are pleased to hear about your positive experience when dealing with the Coulsdon team, we will pass your comments over to the branch.
5/5
GoogleThe team at Park & Bailey did a great job in selling our property. They were very professional and always friendly and available to help. Would recommend them.
Hello Lisa, thank you for the review. We are pleased to hear about your positive experience, we will pass your comments over to the Coulsdon team.
5/5
GooglePark & Bailey provided an excellent service when we were our house in Coulsdon. They were excellent at coordinating responses to questions for the vendor and also accommodated quite a lot of negotiation, dialogue and additional obstacles, …
Thank you for the great review Aelred, we will pass your comments to the team.
5/5
GooglePurchased a home via Park & Bailey and was really impressed with the service from start to finish. Very upfront about viewings and very good at staying in contact. …
Hello Mike, thank you for the review. We are pleased to hear about your positive experience, we will pass your comments over to Sue and the Coulsdon team.
5/5
GoogleWe were very happy with the whole team at Park and Bailey Couldson. They are friendly, knowledgeable, professional and importantly they do exactly what they say they will do. …
Hello Pamela, thank you for the review. We are pleased to hear about your positive experience when dealing with the Coulsdon team, we will pass your comments over to the team.
5/5
GoogleA great experience and sales with Park & Bailey. High ratings to Rob Burley and Sue Hodson who have been outstanding and always on the ball. They have kept me fully updated throughout everything. I would definitely recommend this firm.
Thanks for the review Lakisha, happy to hear you had a good experience when dealing with our Coulsdon branch. Also, we are pleased to see that you would recommend us too.
5/5
GoogleHuge thanks to the team P&B Coulsdon! Very helpful, professional and responsive. We are happy with the service. Highly recommend!👌🏻 …
Hello Ewe, thank you for taking the time to leave a review. We'll pass your kind words over to the Coulsdon team.
5/5
GoogleFirst class service from pre-sale through to exchange. Professional and a pleasure to deal with. Relentless in trying to achieve the right result for us.
Hello Joe, thank you for leaving a review. We'll pass your rating and kind words over to the Coulsdon team.
5/5
GoogleI chose Park & Bailey as they had a Competitive commission rate, throughout the lengthily process of selling they were always professional, answering my question and returning call promptly. I would highly recommend them
Thanks for the great comments John.
5/5
GoogleThe whole team couldn't have done enough for us and we were the buyers. The staff coordinated all our requests in a timely manner in consultation with the vendor and we experienced efficiency throughout. Thank you
Hi Beryl, thank you for the great comments and review. We are happy to hear you had a good experience when buying through us, we will pass your comments to the team. We wish you good luck in your new home.
5/5
GoogleVery helpful and efficient, everything went through very quickly and we love our new home!
Hello Sam, thanks for the review. We are pleased to hear you had a positive experience and are loving your new home, we'll pass your rating and kind words over to the Coulsdon team.
5/5
GoogleReally helpful agents, they go over and beyond to give the best experience possible through what can be a very stressful period
Hello, thank you for taking the time to leave a review. We are pleased to hear you had a positive experience, we'll pass your kind words over to the Coulsdon team.
5/5
GoogleThey have just sold property in Netherne. Excellent communication, lovely staff, highly recommend them
Hello Linsey, thanks for taking the time to leave a review. We'll pass your kind comments over to the Coulsdon team
5/5
GoogleI would like to thank all the members of the team at Park and Bailey for the excellent service they provided us. They made the process a lot easier, were available whenever needed assistance.
Hi Osama, thank you for the 5 star review. We are happy to hear you had a good experience when dealing with the Coulsdon team. Do keep us in mind for any future property needs you may have.
5/5
GoogleMy experience with letting department was good, prompt and fast reply and solution.
Hello Masood, thanks for leaving a review. We'll pass your kind comments over to the Lettings team.
5/5
GoogleFantastic service start to finish, the team were great with all aspects. Communication was flawless and the after sales team were especially good, I can't recommend Park and Bailey highly enough.
Thanks for the review Nik, happy to hear you had a good experience when dealing with us.
4/5
GoogleWe are just completing, buying from a client of P&B. Their onward sales team have been v helpful, a good setup. Would recommend using them for sales.
Hi Julia, thank you for the review. We are pleased to hear of your experience and will pass these comments to the Coulsdon team.
5/5
GoogleI recently completed the purchase of a property in August and have had a very good experience dealing with Chris and the other members of Park and Bailey in Coulsdon.
Thank you for the great feedback Roshan, we are happy to hear you had a good experience when buying through us. We wish you lots of luck in your new home.
5/5
GoogleGreat service! The team was very responsive and provided updates at regular intervals. They dealt with issues quickly and kept us informed as the sale progressed. Thanks especially to Ginette & Chris.
Hi Charles, many thanks for the review. Happy to hear you had a good experience with the Coulsdon team.
5/5
GoogleMy experience with letting department was good, prompt and fast reply and solution.
Hello Masood, thanks for leaving a review. We'll pass your kind comments over to the Lettings team.
5/5
GoogleA big THANK YOU to all the team at Park and Bailey! The whole process was made very easy because of their very professional, calm and fair approach to our sale. …
Hi Alison, thanks for the comments and 5 stars. We are pleased to hear that you had a good experience with the Coulsdon team.
5/5
GoogleGreat service from start to finish. We're hopefully not moving for a very long time but if we do, will definitely use Park and Bailey to sell up!
Thanks for the review Anna, happy to hear you had a good experience with us. Enjoy your new home!
5/5
GoogleWe had excellent service from Park and Bailey, from our first meeting with Chris Knowles, through to the progressions office, where we were looked after superbly by Ginette. …
Hi Carmella, thank you for the comments! We are happy to hear you had a good experince with the Coulsdon team when selling your home with us. We look forward to helping you purchase in the future.
5/5
GoogleGreat service from start to finish. We're hopefully not moving for a very long time but if we do, will definitely use Park and Bailey to sell up!
Thanks for the review Anna, happy to hear you had a good experience with us. Enjoy your new home!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Park & Bailey, Coulsdon won Platinum; Park & Bailey, Caterham on the Hill won Gold.
