Trusted Agent profile · Coulsdon
Verified
★★★★★
434 reviews across 2 platforms
150-152 Brighton Road, Coulsdon, CR5 2YQ
Part of Park & Bailey - Coulsdon, see every office.
Park & Bailey's office in Coulsdon, at 150-152 Brighton Road, is rated 4.9 out of 5 across 434 reviews on two platforms, including 433 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of two awards Park & Bailey won in 2026.
The Trusted Agent 2026 results for Park & Bailey, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Coulsdon office, from every platform, shown as written. First names only.
5/5
GoogleI would recommend Park and Bailey unreservedly to anyone wishing to sell their home. The staff are friendly, approachable and efficient, and the service is proactive and professional. Thanks to the team for finding a buyer promptly and progressing our sale, keeping us in the loop throughout.
Thank you for the review Karen, we are happy to hear you would recommend us. We will pass your comments to the Coulsdon team.
5/5
GoogleP&B Coulsdon from start to finish were excellent. I have used them before and again they were very efficient, professional and did an excellent job. The entire team from valuation, marketing and viewings to sales progression were superb. Would highly recommend!
Hello Lee, thank you for the review. We are pleased to hear about your positive experience when dealing with the Coulsdon team, we will pass your comments over to the team.
5/5
GoogleI recently purchased a property through Park and Bailey, Coulsdon Branch. I work abroad and I was actively searching for a family home to buy in the Coulsdon area for over a year when I met Chris Knowles. My time in the UK was always very …
Hi Safia, thank you for the review. Happy to hear you had a good experience when buying through the Coulsdon team, we will pass your comments over. Good luck in your new home.
4/5
GooglePark & Bailey the whole team are very experienced and experts in their field. Top marks to Sue in the progressions team, if it wasn’t for her tenacity I’m not sure I would be in my new home. Her constant communication throughout the chain …
Hi, thank you for the review. We are very happy to hear you had a good experience with us and that you'd recommend us. If we could improve on our services to change the rating to 5 stars, do please get in touch with us.
5/5
GoogleRare to find such a professional people. I have purchased property through Park & Bailey and sold my property elsewhere through an local agent there, so I know what a quality and professional service they have delivered to my sellers and …
Hi Ragupathi V, thank you for taking the time to leave a review. We are pleased to hear you had a good experience when purchasing a property with us.
5/5
GooglePark and Bailey managed the purchase of our new house and we found them very professional and very good service. Through out the process we have contact and updates & I rarely had to chase them for anything. Highly recommended!
Thank you for leaving a review Burhan, we are pleased to hear you had a good experience when purchasing through our Coulsdon branch. … More
5/5
GoogleI first came in contact with Park and Baily (Rob and Chris at Coulsdon office) back in October 2017. Unfortunately at that occasion, I was unable to secure the property I wanted. I did make it clear to Chris that I would be interested in …
Hi Bilal, thank you for the great comments. Happy to hear you had a good experience when dealing with our Coulsdon branch. We hope you enjoy your new property.
5/5
GoogleExcellent service from Park and Bailey coulsdon, they have renewed our faith in estate agents! We made full use of all their services including Chris negotiating on our purchase which we are sure saved us more than their fee's. They …
Thank you for the review Anja. We are happy to hear you had a good experience with our Coulsdon team.
5/5
GoogleGreat estate agency very pleased with their service Very helpful from beginning until I've got the keys of the property Very pleased Thank you
Hello Ali, thanks for leaving a review. We are pleased to hear you had a positive experience, we'll pass your kind words over to the Coulsdon team.
5/5
GoogleAsk for Melissa! My first time buying a property and, in general, I've found estate agents …
Hello Julian, thank you for leaving us a review. We'll pass your kind comments over to Melissa and the rest of the team.
5/5
GoogleWe found Park & Bailey very professional. They kept us informed throughout the buying process. From first viewing to offer, we found P&B to be sincere and realistic in a very non-pushy way. During the remainder of the process, P&B remained helpful and attentive.
Hi Ian, thank you for the great review. We are pleased to hear you had a good experience when buying through us.
5/5
GooglePark & Bailey acted as agents on the purchase of our new home. I found Chris Knowles and Rob Burley to be very honest and forthcoming in the advice that they provided and they acted in a professional manner throughout the purchasing …
Thank you for the review Arbab, we are pleased to hear you had a good experience when buying a property through us - we are also happy that you would recommend us. We hope you enjoy your new home.
5/5
GoogleI bought my house through Park & Bailey and it was a positive experience so when it came to selling a flat I owned they were the natural choice. We completed last week and the whole process has been seamless - from initial valuation and …
Thank you for the comments Shobhan. Happy to hear you have had good experiences with us and that you would recommend us too.
5/5
GooglePark and Bailey Coulsdon recently acted for me in the sale of a house. The staff acted in a professional way and continually kept me informed of progress. Rob, the negotiator who conducted most of the viewings, was very efficient and …
Thank you for the comments Peter, happy to hear you had a good experience when selling with us.
5/5
GoogleReally helpful agents, they go over and beyond to give the best experience possible through what can be a very stressful period
Hello, thank you for taking the time to leave a review. We are pleased to hear you had a positive experience, we'll pass your kind words over to the Coulsdon team.
5/5
GoogleWe found Park & Bailey very helpful, professional and an efficient team always answering any questions quickly and fully. Both the sales team and the sales progression team were friendly, and reliable. Thank you. I would certainly recommend your services to friends and family.
Thanks for the review Lindsey. We are always happy to hear good feedback and pleased that you would recommend us.
5/5
GoogleJust purchased my property through Park & Bailey and had an excellent experience with this agent. Chris Knowles who closed the deal was excellent in not only looking after his client (seller) but myself also as a buyer. Ginette worked had …
Thanks for the review Khan, happy to hear you had a good experience when buying with us. We will pass your comments to the team. Enjoy your new home.
5/5
GoogleWe have been very pleased with the whole experience of selling our house with Park and Bailey. All the staff were very pleasant and helpful and explained everything clearly without being patronising. We would definitely recommend using them.
Thanks for the review Elizabeth. We are happy to hear you had a good experience when selling with us and that you'd recommend us too.
5/5
GoogleWe recently used Park and Bailey in Coulsdon to both sell and buy our new property. Chris our agent was absolutely fantastic, he was diligent and kept us informed throughout the whole process. Rob, Maria, (Ginette from the progression team) …
Thank you for the great review Shola, we will pass these over to the team for you.
5/5
GoogleWe appointed Park and Bailey for the sale of our property in Coulsdon. They were very professional, and not your typical 'pushy' estate agents. We were kept informed of viewing appointments and feedback afterwards. The team remained mindful …
Thank you for the review Deenesh, we are please to hear you had a good experience when selling with our Coulsdon branch. We hope you will keep us in mind for any future property needs you may have.
5/5
GoogleHaving completed our purchase last month, we would feel very comfortable highly recommending Park & Bailey. The service was consistently professional, reassuring and positive. We felt very well supported throughout the process and thank the team for all their help.
Thanks for the great comments and 5 stars Dave, happy to hear you would recommend us.
5/5
GoogleEveryone we dealt with at Park & Bailey were so professional and a pleasure to deal with. They helped us every step of the way and we wouldn't hesitate to recommend them. Thank you!
Hello Diane, thank you for the 5 star review. We are pleased to hear about your positive experience when dealing with the Coulsdon team, we will pass your comments over to the branch.
5/5
GoogleThe team at Park & Bailey did a great job in selling our property. They were very professional and always friendly and available to help. Would recommend them.
Hello Lisa, thank you for the review. We are pleased to hear about your positive experience, we will pass your comments over to the Coulsdon team.
5/5
GooglePark & Bailey provided an excellent service when we were our house in Coulsdon. They were excellent at coordinating responses to questions for the vendor and also accommodated quite a lot of negotiation, dialogue and additional obstacles, …
Thank you for the great review Aelred, we will pass your comments to the team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Park & Bailey, Coulsdon won Platinum; Park & Bailey, Caterham on the Hill won Gold.
