Trusted Agent profile · Coulsdon
Verified
★★★★★
434 reviews across 2 platforms
150-152 Brighton Road, Coulsdon, CR5 2YQ
Park & Bailey's office in Coulsdon, at 150-152 Brighton Road, is rated 4.9 out of 5 across 434 reviews on two platforms, including 433 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of two awards Park & Bailey won in 2026.
The Trusted Agent 2026 results for Park & Bailey, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Coulsdon office, from every platform, shown as written. First names only.
5/5
GoogleCouldn't recommend the team at Park & Bailey more. Excellent estate agents who are friendly, informative, proactive and professional.
Hello Paris, thanks for taking the time to leave us a review. We'll pass your kind comments over to the Coulsdon team.
5/5
GoogleThis is a top of the range estate agency!! I can only say great things about it! From first viewings up until purchase these guys have been fab and communication was brilliant! I noticed that they have more prestige properties and not run down places. I would highly recommend this estate agency!
Hi Veronika, thank you for the comments. We are very happy to hear that you would recommend us.
4/5
GooglePark & Bailey were communicative throughout whole process and were extremely flexible when we wanted to book certain tradesmen before the purchase of our new property. Excellent Service.
Hello Philip, we appreciate you taking the time to leave us a review. We'll pass your kind comments over to the Coulsdon team.
5/5
GoogleI was very happy with the service I got from Park & Bailey - they got me a great offer for my property and helped us every step of the way through the long and complex chain process to ensure a successful exchange! I wouldn't hesitate to recommend Park & Bailey to friends and family.
Thank you for the comments Robin, we will pass these to the team. Happy to hear you would recommend us!
5/5
GoogleWe recently sold our house through Park & Bailey, and cannot rate them highly enough. We were kept informed of progress every step of the way, and every member of staff we dealt with was professional and courteous. I'd like to give a …
Hello Deb, thank you for taking the time to leave a review. We will pass your kind words over to Sue and the rest of the Coulsdon team.
5/5
GooglePark & Bailey were a breath of fresh air in this current climate where generally estate agents feel there is no need to offer a decent customer service, the houses are clearly selling themselves. Most appear not to even reply back to an …
Hello Aasia, thank you for the review. We are pleased to hear about your positive experience when dealing with the Coulsdon team, we will pass your comments over to Rebecca and the rest of the team.
5/5
GoogleRight from the viewing stage Park & Bailey stood out from other EAs in the Coulsdon region - the staff I dealt with (Rob, Becca and Grannie) were all really courteous and professional, and accommodating as well. This is a strong contrast to …
Hello Leo, thank you for taking the time to leave a review. We are pleased to hear about your positive experience when dealing with the Coulsdon team and will pass your comments over.
5/5
GoogleExcellent and smooth service from all at Park & Bailey from start to finish. Would definitely recommend.
Hello J M, thanks for leaving us a review. We'll pass your kind comments over to the Coulsdon team.
5/5
GoogleI bought a property through Park & Bailey- clear communication throughout and no issues. Thank you!
Hello Charlotte, thanks for the review. We'll pass your kind comments over to the Coulsdon team.
5/5
GoogleI would highly recommend Park & Bailey, Coulsdon office if you are considering moving house. Chris & the team were highly efficient and professional in all aspects of the process. From the high quality of the listing to excellent communication and advice, the team were first class in all respects.
Hi Mike, thank you for taking the time to review us. We are happy to hear you had a good experience when dealing with our Coulsdon branch - and that you'd recommend us too.
5/5
GoogleFrom valuation to completion the team at Park and Bailey have been incredibly helpful, attentive and professional. We were given a lot of detail and advice at the valuation and the team helped to secure a lot of viewings and quick offers …
Hello David, thank you for the review. We are pleased to hear about your positive experience when dealing with the Coulsdon team, we will pass your comments over to Sue and the rest of the team.
5/5
GoogleNothing is ever plain sailing in the world of property but park and Bailey make the whole journey as smooth sailing as possible. From last minute bookings/viewings they literally go the extra mile for you, you are kept up date with regular …
Hello T Janes, thank you for the review. We are pleased to hear about your experience, we will pass your comments over to Hadley, Rebecca, Rob, Jill, Sue and the Coulsdon team.
5/5
GoogleGreat service received from Rebecca, did a great job selling my house and finding my new home, She has great local knowledge and very positive attitude which made the whole process so much easier …
Hello Gaurav, thanks for taking the time to leave a review. We'll pass your kind comments over to Rebecca and the Coulsdon team.
5/5
GoogleFrom start to finish Park and Bailey provided excellent professional service. Rob showed numerous people round and sold our property very quickly. We were kept up to date with progress at each stage and everyone worked hard to get us to completion. Can highly recommend.
Thank you for taking the time to leave a review Sue, we are happy to hear you had a good experience when selling through us.
5/5
GoogleI was very happy with my recent property valuation provided by the Coulsdon team, the service I reviewed was nothing short of professional and wouldn’t hesitate to use them again
Hello Xavi, we appreciate you taking the time to leave us a review. We'll pass your kind comments over to the Coulsdon team.
5/5
GoogleI recently sold a property through Park & Bailey and would highly recommend the company. Everybody I dealt with at every stage of the process was courteous, efficient and pro-active, and I I was kept well-informed at all times.
Hello Nicola, thank you for taking the time to leave a review. We are pleased to hear you had a positive experience, and we will pass your kind words over to the Coulsdon team.
5/5
GoogleWe tried to sell our house previously over the last 3 years and were unsuccessful. We realised that it would be difficult to sell our house during the Covid pandemic, but following Hadley's viewing of our property and his guidance we …
Hello Peter, thank you for the 5 star review. We are pleased to hear about your positive experience when dealing with the Coulsdon team, we will pass your comments over to Hadley, Sue, and the rest of the team.
5/5
GoogleExtremely satisfied with my buying experience from beginning to the end. Everyone was very efficient, polite and very professional. I would definitely recommend Park & Bailey Coulsdon to anyone.
Hello Biren, we appreciate you taking the time to leave us a review. We'll pass your kind comments over to the Coulsdon team.
5/5
GoogleI cannot fault our experience with Park & Bailey in Coulsdon. From the valuation, through to the viewings, offer review and after sales they have been outstanding. Communication was fantastic and and all of the agents we dealt with were …
Hello Sarah, thank you for taking the time to leave a review. We are pleased to hear about your positive experience, we will pass your comments over to Rebecca and the Coulsdon team.
5/5
GoogleWe have just moved house and used Park & Bailey as our selling agent. We were drawn to them as they were the agent we previously bought through (in 2014) and were impressed at the time. I only have high praise for everything they did for us …
Thank you for the great review Michael. We are very happy to hear you had a good experience when selling with us and that you would recommend us.
5/5
GoogleWe just moved into our new home and used Park and Bailey Coulsdon for the Sale and Purchase of our home. We highly recommend this Estate Agent because the service we have received from Rob, Hadley, all the staff at the Coulsdon and Caterham …
Hi Monali, thank you for the great review. We are happy to hear you had a good experience with us and you would also recommend us. We wish you good luck in your new home.
5/5
GoogleCouldn't be happier with the excellent service provided by the whole team. Accurate advice on price and marketing and a lot of hard work from Park and Bailey lead to a swift sale, but it was the ongoing service from the follow up team …
Hi Pete, thank you so much for the review. We are happy to hear that you had a good experience when dealing with the team.
5/5
GooglePark and Bailey have managed to sell our house several times over, keeping committed every time when some agents would have given up on us. They have always done their best to achieve the best price for our property and we have been more …
Hi Louise, thank you for taking the time to leave a review for Coulsdon. We are pleased to hear you had a good experience when selling through us.
5/5
GoogleI originally purchased the property from Park&Bailey some years ago and was so impressed with their service that when it came to selling the property, I would only use them again. From start to finish, they were outstanding, professional …
Hello B Brahimaj, thank you for the review. We are pleased to hear about your positive experience, we will pass your comments over to the Coulsdon team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Park & Bailey, Coulsdon won Platinum; Park & Bailey, Caterham on the Hill won Gold.
