Trusted Agent profile · Coulsdon
Verified
★★★★★
433 reviews across 2 platforms
150-152 Brighton Road, Coulsdon, CR5 2YQ
Park & Bailey's office in Coulsdon, at 150-152 Brighton Road, is rated 4.9 out of 5 across 433 reviews on two platforms, including 432 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of two awards Park & Bailey won in 2026.
The Trusted Agent 2026 results for Park & Bailey, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Coulsdon office, from every platform, shown as written. First names only.
4/5
GoogleWe didn't end up buying through Park and Bailey, but none the less had great customer service while looking for a property. Melissa often our regular support on a Saturday viewing was honest and helpful every time, and the team back in the …
Hello Philippa we appreciate you taking the time to leave us a review. We'll pass your kind comments over to Melissa and the rest of the Coulsdon team.
5/5
GoogleMyself and my partner have just exchanged on our first home purchase with Park & Bailey. From start to finish they have been super supportive and helpful throughout all the stages, checking in with us and giving us help when we needed it. …
Hello Anita, thanks for the review. We'll pass your kind comments over to Sue and the Coulsdon team.
5/5
GoogleI have recently used Park & Bailey for the purchase of my house. My contact was Rebecca Walker and from start to finish she has been excellent. Very accommodating and went to great lengths to ensure we were being taken care of after the offer was accepted and kept in contact throughout the whole process. Very professional outfit.
Hello Nik, thank you for taking the time to leave a review. We are pleased to hear you had a positive experience, we'll pass your kind words over to Rebecca and the Coulsdon team.
5/5
GoogleThe team at Park & Bailey have been magnificent! Our transaction was slightly more complicated than most, but the team always remained patient, available and always on top of things. I wouldn't have to think twice about using these guys. Thank you Park & Bailey for you help and professionalism.
Hello Chris, thanks for leaving a review. We'll pass your kind comments over to the Coulsdon team.
5/5
GoogleExtremely helpful and great communication
Hello Sarah, thank you for your 5-star feedback and comments. We'll pass these to the Coulsdon team.
4/5
GoogleGood service and very proactive in communicating with us throughout the process.
Hello James, thanks for taking the time to leave a review. We'll share your kind words with the Coulsdon team.
5/5
GoogleI would highly recommend the team at Park & Bailey Coulsdon, especially Sheila and Chris who pushed through a long and protracted house sale.
Hi Florence, thank you for the great review, we are happy to hear you would recommed us. We will pass your comments over to the team.
5/5
GooglePark and Bailey proved great service on the purchase of our new house. Special thanks to Suzanne, Chris and Grainne for the help!
Thanks for the review David, happy to hear you received a great service form the Coulsdon team. Enjoy your new home.
5/5
GooglePark and Bailey has supported us throughout the sale of our property. We chose them based on their experience and knowledge of the area and local market and have been impressed since. Marketing and viewings of our property were well …
Hello Rachel, thanks for leaving a review. We'll pass your kind comments over to Melissa and the rest of the Coulsdon team.
4/5
GoogleWe put our house up for sale through P&B at what proved to be an extremely difficult time in the property market prompted largely by the rapidly rising cost of living, inflation and the consequent frequent increases in interest rates. …
Hello Graeme, thanks for leaving a review. We'll pass your kind comments over to the Coulsdon team.
5/5
GooglePark and Bailey Estate Agents have been quiet simply outstanding, from the moment we approached them in our quest to find our new family home, to finally finding and purchasing the perfect house. They listened and understood the assignment …
Hello Thricilla, thanks for leaving a review. We'll pass your kind comments over to Melissa, Grainne, Sue and the rest of the Coulsdon team.
4/5
GoogleEasy to reach and kept us updated! Thank you.
Hello Zarah, thanks for the review. We'll pass your rating and feedback over to the Coulsdon team.
5/5
GooglePark and Bailey were very helpful in selling our property during a very difficult time bureving the death of both parents. They were more than helpful in dealing with the solicitors and buyers involved. The process from viewings to completion was smooth, easy and efficient. I have already recommended them to friends and family.
Hello Aiham, thank you for taking the time to leave a review. We are pleased to hear you had a positive experience, we'll pass your kind words over to the Coulsdon team.
5/5
GoogleGreat work from P&B Coulsdon. Showed us several good probperties in teh area before we found the perfect one. Great service level and communications - even when they were on their holidays.
Hello, thank you for taking the time to leave us a review. We'll pass your kind comments over to the Coulsdon team.
5/5
GooglePark & Bailey offer an outstanding service. My experience with them was as a buyer and their communication and help throughout the process was exceptional. Sue H was particularly helpful and made sure everything progressed at a good pace. I would highly recommend them to anyone.
Hello Nicholas, thank you for the review. We'll pass your kind comments over to Sue and the Coulsdon team.
5/5
GoogleHave recently been dealing with Rebecca Walker at Park and Bailey. She has been extremely pro-active and helpful with our property search. She has been an absolute delight to deal with and I am confident we will find what we have been looking for with her.
Hello Katie, thanks for taking the time to leave a review. We'll pass your kind comments over to Rebecca and the Coulsdon team.
5/5
GoogleI had a fantastic experience working with Park & Bailey for a recent property purchase. From the first viewing with Melissa Stokes, where she was extremely accommodating - even allowing us a last-minute second viewing over her lunchbreak. …
Hello Rob, thanks for taking the time to leave a review. We'll pass your kind comments over to Melissa, Sue and the rest of the team.
5/5
GoogleI highly recommend Park and Bailey, they are professional and contactable. The team are always available on the phone and will always contact you back…unlike some Estate Agents. The staff are friendly and helpful and understand the stresses …
Hello Annette, thanks for leaving us a review. We'll pass your kind comments over to the Coulsdon team.
5/5
GoogleVry professional and friendly. Made the whole purchase very smooth. Special thanks to Chris and Ginette
Hi Jalaj, thank you for the great review. Happy to hear you had a good experience when buying with us.
5/5
GoogleFantastic team, from sales through to completion A*
Hello Jamie, thanks for the 5-star review. We'll pass your kind words over to the Coulsdon team.
5/5
GoogleVery pleased with the support from Park & Bailey. This was a house full of stuff, so the guidance received for preparing the property ready for viewing was extremely helpful, plus I was always kept informed throughout the selling proess. I'd highly recommend these agents.
Hello Delphine, thanks for the review. We'll pass your kind comments over to the Coulsdon team.
5/5
GoogleGreat to deal with, would recommend!
Hello Rich, thanks for the review. Great to hear you would recommend us. We'll pass your kind comments over to the Coulsdon team.
5/5
GoogleWe were really pleased with our buying experience from Park and Bailey. Definitely an estate agent we would work with again. We are very happy in our new home.
Hello Lucy, thanks for leaving a review. We'll pass your kind comments over to the Coulsdon team.
5/5
GoogleHave to say, Park & Bailey were absolutely brilliant from start to finish. We were buying a house and felt supported throughout - everyone was understanding and communication was top-notch. Sue, Melissa, and Rebecca in particular - brilliant. Can't recommend them highly enough.
Hello Adrian, thank you for taking the time to leave a review. We'll pass your kind comments over to Sue, Melissa, Rebecca and the rest of the team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Park & Bailey, Coulsdon won Platinum; Park & Bailey, Caterham on the Hill won Gold.
