Trusted Agent profile · Coulsdon
Verified
★★★★★
433 reviews across 2 platforms
150-152 Brighton Road, Coulsdon, CR5 2YQ
Park & Bailey's office in Coulsdon, at 150-152 Brighton Road, is rated 4.9 out of 5 across 433 reviews on two platforms, including 432 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of two awards Park & Bailey won in 2026.
The Trusted Agent 2026 results for Park & Bailey, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Coulsdon office, from every platform, shown as written. First names only.
5/5
GoogleI recently visited Park & Bailey with regard purchase of a property and found Rebecca Walker an absolute pleasure to work with. Rebecca was professional, prompt and greatly assisted in getting the deal I …
Hello Michael, thank you for taking the time to leave a review. We are pleased to hear you had a positive experience, we'll pass your kind words over to Rebecca and the Coulsdon team.
5/5
GooglePark and Bailey were very professional from start to finish and kept us up to date with very prompt communication about the purchase of our property. Very pleased with the service, thank you.
Hello Teresa, thanks for leaving us a review. We'll pass your kind comments over to the Coulsdon team.
5/5
GoogleThe Park & Bailey team have been so great they really made our first buying experience very smooth. I loved how quick they were at responding and no question seemed too much for them. They clearly have their service nailed down to a tee. …
Hello Lucien, thanks for the review. Congratulations on buying your first home. We'll pass your kind comments over to Rebecca, Sue and the rest of the Coulsdon team.
5/5
GoogleI’m a newbie at selling my house but am hugely impressed by the ladies from Park & Bailey in Coulsdon. From initial valuation to the first viewings held this morning I have been advised and informed every step of the way. I am confident …
Hello Pat, thanks for the review. We are pleased to hear you'd highly recommend us. We'll pass your kind words over to the Coulsdon team.
5/5
GoogleWe found Park and Bailey to be excellent when we sold our house this year. Chris gave excellent advice during the selling process and Ginette was hugely helpful in handling any issues which arose during the process. Thanks to all for your hard work.
Thank you for the great review, we will pass your comments to Ginette and Chris.
5/5
GoogleIf I could give 10 stars I would. Park and Bailey have been outstanding from start to finish. This has been our easiest stress free house sale due to the first class service. From our initial phone call instruction right through to the …
Hello Ellen, thanks for the review. Great to hear of your positive experience when selling through us. We'll pass your kind comments over to Becca, Grainne, Damien and the rest of the Coulsdon team.
5/5
GoogleWe had a very challenging process but with the fantastic support of Ruby Moss, Rebecca and Grainne we have ended up with the house of our dreams and couldn’t be happier.
Hello Petekwondo, thanks for the 5-star review. Great to hear of your positive experience. We'll pass your comments over to Ruby, Rebecca, Grainne and the Coulsdon team.
5/5
GoogleGreat experience buying through Park&Bailey - both Sue and Becca were brilliant with communication and guided me through the buying process
Hello Hannah, thanks for leaving a review. We are pleased to hear you had a positive experience, we'll pass your kind words over to Sue, Becca and the Coulsdon team.
5/5
GooglePark and Bailey assisted us with finding our home and we’re so pleased with the service from start to finish! Very quick responses, easy to contact when required and they also helped to liaise with solicitors when we needed the process to …
Hello Shivali and Sinthu, thanks for the review. Great to her of your experience when buying with us. We'll pass your kind words over to Sue, Rebecca and the Coulsdon team.
5/5
GooglePark and Bailey found us buyers for the property we were selling very quickly and helped push to get contracts exchanged and completed quickly. Great job, Hadley, Rebecca, and Sue.
Hello Neil, we appreciate the review. Great to hear of your experience when selling through us. We'll pass your kind comments to Hadley, Rebecca, Sue and the rest of the Coulsdon team.
5/5
GoogleWe were shown around by Ruby today who was very informed and friendly. She allowed us to take our time viewing the property and answered all our questions. Thanks again!
Hello Ashwathy, thanks for the review. We’re delighted to hear of your positive experience. We'll pass your comments over to Ruby and the Coulsdon team.
5/5
GoogleWe’ve recently sold our property with Park and Bailey Coulsdon, Rob was our main agent throughout, I cannot recommend Rob enough, he was professional and efficient throughout the whole process. …
Thank you for the 5 star review Matt. We are happy to hear you had a good experience when selling through our Coulsdon branch.
5/5
GoogleWe were new to the area but Park and Bailey understood our requirements and showed us several good options within our budget and criteria. Once we found the house which we've now bought, they've been very helpful and professional throughout …
Hello Briony, thanks for leaving a review. We hope you love your new home. Great to hear you'd recommend us. We'll pass your comments over to the Coulsdon team.
5/5
GoogleFrom the initial pre-sale meeting through to our property exchange has been a great experience. The team at P&B are great to work with, and have really pushed the sale. They have been pro-active to help resolve some issues/concerns that …
Hello Martin, thanks for the review. Great to hear about your positive experience and that you would recommend us. We'll pass your comments over to the Coulsdon team.
5/5
GoogleThe service we experienced from Park & Bailey was very good. Hadley advised us initially and then Grainne and the sales team did a very good job of organising viewings. They were enthusiastic about the house (with potential buyers) and …
Hello Nigel, thanks so much for your kind review. We're thrilled to hear about your positive experience. We'll share your comments with Hadley, Grainne, Sue, Damien and the Coulsdon team.
5/5
GoogleVery happy with the sales team at Coulsdon branch with the purchase of our new home. The team were always able to assist in our viewings and subsequent purchase which was very important as we were abroad at times. All very friendly and professional with up to date communication throughout the process.
Hello Caroline, thanks for leaving us a review. We are pleased to hear of your positive experience and hope you are enjoying your new home. We'll pass your kind comments over to the Coulsdon team.
5/5
GoogleI had a very good experience buying a property with Park & Bailey Coulsdon and particularly Ginette who I dealt with from the progressions department. She was very professional and at the same time personable, open and honest and just great …
Hi Stuart, it's always good to hear positive feedback. Thank you for the great comments, we look forward to assisting you with any future property needs you may have.
1/5
GoogleReally disappointed with the services from Park and Bailey. Poor management and lots of half truths.
Hello Pete, thank you for your review. It is crucial for us to maintain transparency and efficient management. Your feedback is invaluable, and we are committed to addressing these concerns. Please contact us directly on 020 8763 8060 or email coulsdon@parkandbailey.co.uk to discuss this further and allow us the opportunity to restore your confidence in Park and Bailey. Warm regards, The Park and Bailey Team
5/5
GoogleWe had a great experience with the Park & Bailey team during the purchase of our first family home. They were not only helpful but also understanding of how stressful the home-buying process can be. We appreciated their excellent …
Hello Theoni, we appreciate you taking the time to leave us a review. We hope you enjoy your new home. We'll pass your kind comments over to Grainne, Melissa, Sue and the rest of the Coulsdon team
5/5
GoogleI take great pleasure in reviewing the service we received from Park & Bailey Coulsdon when selling our house in Old Coulsdon. Hadley's valuation visit was very professional and the subsequent advert that they provided on Rightmove etc was …
Hello Joanna, thanks for taking the time to leave a review. Great to hear of your positive experience when selling through us. We'll pass your comments over to Hadley, Rebecca, Sue and the Coulsdon team.
5/5
GoogleWe have just exchanged contracts and are on our way to completion,Park & Bailey have been with us all the way,a superb estate agent with a positive ethos,special thanks to Ginette Bronsdon for all her valiant efforts chasing all the …
Hi Colin, thank you for the great comments. We are pleased to hear about your experience with us. Thank you.
5/5
GooglePark & Bailey were very helpful throughout the process of buying our latest home. Rob and Chris assisted with numerous viewings answering all of our questions. Ginette was wonderful during the progression phase once our offer had been …
Thanks for the comments James, happy to hear you had a good experience when buying with us.
5/5
GoogleExceptional service! Park & Bailey have been fantastic throughout our buying process - always incredibly helpful, supportive and professional! Highly recommended.
Hello Tim, thank you for taking the time to leave a review. We appreciate you sharing your exceptional buying experience. Great to see you would highly recommend us. We'll pass your feedback over to the Coulsdon team.
5/5
GoogleRob showed us around the property and was very polite and helpful During the transition phase we dealt with Ginette Bronson who was simply wonderful. Her efforts to push the difficult process along went above and beyond her …
Hi Deborah, thank you for the review. Happy to hear you had a good experience when dealing with us. We will pass your comments to the team. Good luck and we hope you enjoy living in Coulsdon.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Park & Bailey, Coulsdon won Platinum; Park & Bailey, Caterham on the Hill won Gold.
