Trusted Agent profile · Coulsdon
Verified
★★★★★
433 reviews across 2 platforms
150-152 Brighton Road, Coulsdon, CR5 2YQ
Park & Bailey's office in Coulsdon, at 150-152 Brighton Road, is rated 4.9 out of 5 across 433 reviews on two platforms, including 432 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of two awards Park & Bailey won in 2026.
The Trusted Agent 2026 results for Park & Bailey, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Coulsdon office, from every platform, shown as written. First names only.
5/5
GoogleI've come across many estate agents and Park and Bailey have genuinely been one of the best. We both sold and bought through them and they were great throughout making a stressful process as smooth as possible. They have a dedicated completion team which is a USP
Hello Jim, we appreciate the 5-star review. Thanks for sharing your positive experience. We'll pass your comments over to the Coulsdon team.
5/5
GoogleWe have been very happy with Park and Bailey Coulsdon selling our home. We felt the professional photos made a big difference to the marketing and Chris and Rob were fantastic with organising the viewings and negotiations. The whole team were very professional from start to finish and we can happily recommend to anyone selling.
Thank you for the review Kellie. We are very happy to hear you had a good experience when selling with us and that you'd happily recommend us too.
5/5
GoogleBrilliant service from start to finish. The entire team have been professional, positive and hard working and have made the experience of selling our family home very pleasurable. Not all estate agents are the same - this one gives really great service. Thank you Park & Bailey.
Hello Sue, thanks for taking the time to leave a review. Great to hear of your positive experience when selling your home through us. We'll share your comments with the Coulsdon team.
5/5
GoogleThank you so much to Park and Bailey for an excellent experience moving home! All staff are so warm and friendly and always eager to help. They are an extremely conscientious team and we are very grateful for all their efforts. Thank you very much to you all at Park & Bailey!
Hello Nathalie, thank your for taking the time to leave a review. Great to hear of your positive experience. We'll pass your kind comments onto the Coulsdon team.
5/5
GoogleExcellent service from Ruby who has kept us updated through every stage of the process and is a pleasure to work with.
Hi Julia, thanks for leaving a review. We will pass your feedback over to Ruby and the Coulsdon team.
5/5
GoogleP&B found us the perfect property based on our search criteria and helped us work with their seller to make sure everyone was happy. They’ve facilitated multiple viewings throughout the process and always been on hand to help move the sale along where necessary. Would recommend
Hello Luke, we appreciate the review. We are happy to hear you would recommend us. Enjoy your new home. We'll share your kind words with the Coulsdon team.
5/5
GoogleDuring a lengthy property search myself and my partner encountered many estate agents and can honestly say Park & Bailey were by far the best. Whole team were professional, friendly and helpful. In particular Mary, who showed us the …
Hello Greg, thanks for leaving a review. We are pleased to hear you had a positive experience, we'll pass your kind words over to Mary, June and the Coulsdon team.
5/5
GoogleHave bought and sold multiple properties and can honestly say Park & Bailey were by far the best estate agent I'd the pleasure of working with. Team is professional, knowledgeble and helpful. During our property search Rebecca was very …
Hello Rohit, thanks for leaving a review. We'll pass your kind comments over to Rebecca, Sue and the rest of the Coulsdon team.
5/5
GoogleThank you :-) The whole team has been amazing at helping us find our next home, Rebecca, Ruby and Grainne have shown us all of the properties we have been interested in, answered our numerous questions and always been there for us. Thank you so much.
Hello Sarah, thanks for the review. We hope you are enjoying your new home. We'll share your kind words with Rebecca, Ruby and Grainne and the Coulsdon team.
5/5
GooglePositive experience Their in-depth knowledge of the market helped set a realistic and competitive …
Hi Shari, thanks for taking the time to leave a 5-star review. It's great to see that you would highly recommend our services. We will pass your feedback over to Ruby, Luke and the Coulsdon team.
5/5
GoogleWe have just completed on a property sold through Park and Bailey and was helped by Sue, who was Incredible. Sue was so helpful and was able to get answers from our vendors and Buyers In a quick and efficient manner, helping us complete quickly during such challenging times.
Thank you for the review Rebecca, happy to hear you had a good experience with us.
5/5
GoogleWe bought a house marketed by park & Bailey. We ended up looking for around 5 months before we eventually found our home. Park & Bailey were by far the most professional and helpful agents we viewed with (and we viewed about 25 properties in the end). The others required a lot of chasing, were hard to make bookings with and were very unhelpful with the offer process. Park & Bailey are the only ones in my view on par with central London agents, and as a purchaser, I would definitely consider them if you are selling!
Hello Rebecca, thanks for leaving us a review. We'll pass your kind comments over to the Coulsdon team.
5/5
GoogleWe have dealt with Rebecca & Sue and both have been brilliant at the various stages of our purchase and really helped pushed things along when the chain was faltering or dormant! Thank you
Hello Toby, we appreciate you taking the time to leave a review. We are pleased to hear you had a positive experience, we'll pass your kind words over to the Coulsdon team.
5/5
GoogleGrainne accommodated our on the day request to view a property later on that evening. This was an accompanied visit and Grainne kindly showed us around the property herself, and she provided us with all the relevant information which we found very helpful.
Thanks so much for your kind review. We're thrilled to hear about your positive experience. We'll be sure to share your kind words to Grainne and the rest of the Coulsdon team.
5/5
GoogleSince the first viewing the staff at the Coulsdon office were fantastic. Very informative and had a good knowledge of the area. The process of making and offer and having it accepted was professional and speedy.
Hello Emma, thank you for taking the time to leave a review. We're delighted to hear you had a positive experience. We'll be sure to pass your kind words on to the Coulsdon team.
5/5
GoogleVery happy with the service received in the sale of my house. From the viewings through to the sales progression, i was very impressed with the regular communication, open and honest discussions and professional attitude. Particular thanks to Rob and Chris. I would definately recommend this agent to anyone else!
Thank you for the great comments Gavin. We are happy to hear you had a good experience when selling with us and you would recommend us too.
5/5
GoogleWe bought through P& B. Absolutely superb experience and would definitely recommend. They were always approachable and went above and beyond in helping us find our new home. Great Team and a particularly massive thank you to Sue and Rebecca.
Hello Alice, thank you for taking the time to leave a review. We are pleased to hear you had a positive experience, we'll pass your kind words over to Sue, Rebecca and the Coulsdon team.
5/5
GoogleFantastic service from start to finish! The team have been professional, helpful, and made the whole process smooth and stress-free.
Hi Sam, we appreciate the review. Thanks for sharing your positive experience. We will pass your feedback over to the Coulsdon team.
5/5
GoogleI recently had a successful experience with Grainne, Sue and Rebecca at Park and Bailey Coulsdon. They were consistently helpful and supportive, guiding us through with patience and professionalism. Communication was excellent, which made things smooth and stress free. Highly recommend.
Hello Leo, thanks for taking the time to leave a review. Great to hear you would highly recommend our services. We'll pass your comments over to Grainne, Sue, Rebecca and the rest of the Coulsdon team.
5/5
GoogleThank you very much now we are getting our perfect home, special thanks to Rebecca & Sue , both are amazing in communicating and very clear and prompt responses to our calls & emails. …
Hello Kisho, thanks for the review. We'll pass your kind comments over to Rebecca, Sue and the Coulsdon team.
5/5
GoogleThoroughly impressed with Park and Baileys professionalism. My partner and I recently bought a house in Coulsdon via P&B. Big thanks to Rebecca Walker and Sue Hodson. Thank you !
Hello Jonathan, thank you for taking the time to leave a review. We are pleased to hear you had a positive experience, we'll pass your kind words over to Rebecca, Sue and the Coulsdon team.
5/5
GoogleReally happy to have chosen Park&Bailey. They have been with us all the journey in purchasing our first home. They have been helpful, professional and offering advice all the way. Huge thanks to Becca Walker for her positivity , advice and …
Hello Sorin, thank you for taking the time to leave a review. We are pleased to hear about your positive experience, we will pass your comments over to Becca, Sue and the rest of the Coulsdon team.
5/5
GoogleSeveral years ago we put our house on the market with Park and Bailey but for various reasons did not proceed. This year we put our house back on the market and had no thought of selling through any one else. Hadley and his team did a very proffesional job. Many thanks.
Thank you for the review. Happy to hear you had a good experience when selling with us.
4/5
GoogleWe had a good experience selling our house with this office of Park & Bailey. The advice and guidance given was sound and we were given regular updates via the app, text and emails. The process went without a hitch.
Hello Gillie, thanks for the review. We'll pass your kind words over to the Coulsdon team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Park & Bailey, Coulsdon won Platinum; Park & Bailey, Caterham on the Hill won Gold.
