Trusted Agent profile · Coulsdon
Verified
★★★★★
433 reviews across 2 platforms
150-152 Brighton Road, Coulsdon, CR5 2YQ
Park & Bailey's office in Coulsdon, at 150-152 Brighton Road, is rated 4.9 out of 5 across 433 reviews on two platforms, including 432 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of two awards Park & Bailey won in 2026.
The Trusted Agent 2026 results for Park & Bailey, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Coulsdon office, from every platform, shown as written. First names only.
5/5
GoogleRuby was excellent at finding appropriate properties for us. She's quick and efficient. Would recommend.
Hello Madi, thanks for the review. Great to hear you would recommend use. We'll pass your kind words onto Ruby and the rest of the Coulsdon team.
5/5
GoogleThank you Jackie !! I didn’t have a clue about how I could rent out my property, and you was amazing :) direct and honest. Great asset to park & Bailey :)
Hello Michael, thanks for leaving a review. We'll pass your kind comments over to Jackie and the rest of the Coulsdon team.
5/5
GoogleWe have had a wonderful experience with Park And Bailey. The entire staff is helpful, professional and keeps the conversation transparent. We had the pleasure of meeting Ruby Moss on multiple occasions while searching for properties. She is …
Hello Gurdeep, thanks for the review. We appreciate you sharing your positive buying experience. We will pass your kind words over to Ruby and the rest of the Coulsdon team.
5/5
GoogleMy experience of selling my house via the Park and Bailey Coulsdon branch has been an extremely positive experience. Luke and Ruby have been the main contacts and both have been professional throughout the process from arranging multiple …
Hello Taiye, thank you for the 5-star review. Great to hear of your positive experience and that you wouldn’t hesitate to recommend us. We will pass your kind words over to Luke, Ruby and the rest of the Coulsdon team.
5/5
GoogleRuby was excellent at finding appropriate properties for us. She's quick and efficient. Would recommend.
Hello Madi, thanks for the review. Great to hear you would recommend use. We'll pass your kind words onto Ruby and the rest of the Coulsdon team.
5/5
GoogleRuby and Rebecca were extremely helpful in taking us for a viewing! :)
Hello Jihye, we appreciate the 5-star review. We'll pass your comments to Rebecca the Coulsdon team.
4/5
GoogleRuby has worked hard to help us get the house we wanted & is good at comunicating with me by phone & email keeping me updated
Hi Lisa, we appreciate you leaving a review. We will pass your comments over to Ruby and the rest of the Coulsdon team.
5/5
GoogleReally great experience working with a fantastic bunch of agents. So helpful, always providing fantastic service with a friendly face and matching voice. Found the process of booking or amending viewings extremely useful, they are very …
Hello Jermaine, we appreciate the review. Thank you for your positive feedback; it's great to see you'd recommend us. We'll pass your kind words over to the Coulsdon team.
5/5
GoogleI’m very happy working with Park & Bailey. A professional real estate agency with professionalism throughout the process. They kept me informed, they connected with the relevant parties involved timely and always handled the purchase …
Hello Helz, we appreciate you leaving a review. Thanks for sharing your positive purchasing experience. We hope you love your new home. We'll pass your comments over to Damien, Rebecca and the rest of the Coulsdon team.
5/5
GoogleExcellent service from start to finish of a long and stressful process. The team were always there to help and were incredibly responsive and knowledgeable. Everyone was a pleasure to work with, can't recommend more highly!
Hello Chris, we appreciate the review. Thank you for sharing your positive experience. Great to see you would recommend us. We'll pass your kind words over to the Coulsdon team.
5/5
GooglePark & Bailey, and in particular Rebecca, have been absolutely amazing in working with us to help us find our future home. Rebecca has spent the time to really understand our criteria in a home as well as get to know us. She knew exactly …
Hello Niraj, thanks for taking the time to leave a review. We'll pass your kind comments over to Rebecca and the Coulsdon team.
5/5
GoogleGrannie has been very helpful and has kept me updated regularly.
Hello Emma, thanks for the 5-star review. We'll share your kind words with Grannie and the Coulsdon team.
5/5
GoogleEveryone we've dealt with at Park and Bailey during our house purchase journey has been lovely and very helpful, every step of the way! We're first time buyers in the UK so had lots of questions about the process but everything ran super smoothly and we're excited to be getting the keys to our new home today!
Hello Rhiannon, we appreciate your review. Thank you for sharing your positive experience. Enjoy your new home. We'll pass your comments over to the Coulsdon team.
5/5
GoogleGrainne took us to two properties on Tuesday. She was very knowledgeable and professional. Also very easy to get on with. We enjoyed the latest experience of Park and Bailey who helped us buy our first house in Caterham in 1976. Peter Wright, Barham, Kent.
Hello Peter, thanks for the 5-star review. It's great to hear about your positive experience. We'll pass your comments over to Grainne and the Coulsdon team.
5/5
GoogleExcellent service from first contact advice about the market, house presentation and sale timescales; followed by agent led viewings; and through exchange and completion stages. The whole team were helpful and friendly, always willing to advise and take quick actions if needed.
Hello David, thanks for taking the time to leave a review. We appreciate you sharing your positive experience. We will pass your comments over to the Coulsdon team.
5/5
GooglePark & Bailey Couldson was the agent for the house that we were buying. We are extremely happy with the service. They helped to us a lot. Especially Rebecca and Sue were very helpful during the process. They returned our emails as soon as …
Hello Sinan, thanks for the review. We'll pass your kind comments over to Rebecca, Sue and the rest of the Coulsdon team.
5/5
GoogleWe have recently purchased a house through Park and Bailey. Excellent service and a great experience with the sales team at park & Bailey - especially Rebecca & Sue who were fab! …
Hello Kelly, thanks for leaving a review. We'll pass your kind comments over to Rebecca, Sue and the rest of the Coulsdon team.
5/5
GoogleRuby was lovely, helpful, punctual and knowledgeable of the properties and the area.
Hello Linda, thanks so much for your kind review. We'll be sure to share your comments with Ruby and the rest of the Coulsdon team.
5/5
GooglePark and Bailey in Coulsdon have been very easy and efficient to deal with. The staff in the office are professional and someone always answers the phone. The use of an app to schedule viewings is particularly useful. The staff who attend …
Hello Alice, thanks for taking the time to leave a review. We appreciate you sharing your positive experience. We'll pass your kind words over to Drew, Ruby and the Coulsdon team.
5/5
GoogleWe just completed the purchase a beautiful detached Shallot Bunglow. Agency was Park & Bailey. I could very happily say that it was an amazing experience, from the day we were shown the house, to when offer was expected and then it was …
Hello Gagandeep, thanks for leaving a review. We'll pass your kind comments over to Sue and the rest of the Coulsdon team.
5/5
GoogleRuby was lovely, helpful, punctual and knowledgeable of the properties and the area.
Hello Linda, thanks so much for your kind review. We'll be sure to share your comments with Ruby and the rest of the Coulsdon team.
5/5
GoogleRebecca Sue and the team at Park and Bailey were first class and a pleasure to deal with on the purchase of our new home in Woodcote. We are delighted with the house and the whole experience. Thank you!
Hello Rickard, thank you for leaving us a review. We'll pass your kind comments over to Rebecca, Sue and the rest of the team.
5/5
GoogleI met Ruby when she showed me round my dream property. She was friendly, polite, punctual and informative. Our communications since have been efficient, clear and fun! A pleasure to deal with. An asset you the company :-)
Hello Elaine, we appreciate you leaving a review. Great to hear of your positive viewing experience. We will pass your kind words over to Ruby and the Coulsdon team.
5/5
GoogleDealing with Becca from Park and Bailey was a great experience, always kept us updated on suitable properties, booked us for viewings promptly and always made sure to get our thoughts on viewings to feed back to vendors - not something you see many other agents do. Very pleasant experience. Thanks Becca.
Hello Shafee, we appreciate the comments and 5 star review. We are happy to hear you had a good experience when dealing with our Coulsdon branch. Thank you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Park & Bailey, Coulsdon won Platinum; Park & Bailey, Caterham on the Hill won Gold.
