Trusted Agent profile · Coulsdon
Verified
★★★★★
433 reviews across 2 platforms
150-152 Brighton Road, Coulsdon, CR5 2YQ
Park & Bailey's office in Coulsdon, at 150-152 Brighton Road, is rated 4.9 out of 5 across 433 reviews on two platforms, including 432 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of two awards Park & Bailey won in 2026.
The Trusted Agent 2026 results for Park & Bailey, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Coulsdon office, from every platform, shown as written. First names only.
5/5
GoogleI had a great experience with Park and Bailey for the purchase of my first home. Becca and Sue were very professional, reliable and super helpful throughout the entire process. Special thank you to Sue who helped expedite things for a quick …
Hello Hinal, thanks for the review. We are happy to hear you had a great experience when purchasing your first home. We'll pass your comments over to Becca, Sue and the rest of the team.
5/5
GoogleBecca and Sue were absolutely wonderful and made the entire process very easy and seamless. We were initially a bit concerned since we were purchasing a property that was yet to apply for grant of probate. But Park and Bailey kept us …
Hello Kaushik, we appreciate you leaving a review. Great to hear of your positive experience. We'll pass your kind comments over to Becca, Sue and the Coulsdon team.
5/5
GoogleWe sold our house with Park&Bailey, everyone did a 5 star job from start to finish, special thanks to Rebecca W. and Sue H. They have been our sounding board thorughout the process. Sue was excellent liasing with all the parties involved, …
Hello Özge, thanks for leaving a review. Great to hear of your positive experience when selling through us. We'll pass your comments over to Rebecca, Sue and the Coulsdon team.
5/5
GooglePark & Bailey Coulsdon were brilliant. We purchased our home through them and the whole team at coulsdon were great. Shout out to Sue and Damien in the sales progression team for pushing it through on our completion date. Previously we have …
Hello Jake, we appreciate you leaving a review. Great to hear you'd recommend us. We'll pass your kind comments over to Sue, Damien and the Coulsdon team.
5/5
GoogleIt was a pleasure dealing with Grainne and the team Sue was our Sale coordinator and she helped ensure it was as smooth a process as could be. Thank you again.
Thanks so much for your kind review. We're delighted to hear about your positive experience. We'll make sure to pass your lovely feedback on to Grainne, Sue and the rest of the Coulsdon team.
5/5
GooglePark & Bailey have been wonderful throughout my purchase and I couldn’t recommend them more! I’m a first time buyer and they really made me feel at ease. Rebecca and Sue were in particular wonderful to work with and regularly kept me up to date and informed! Thank you so much guys :)
Hello Jilna, thanks for leaving a review. We'll pass your kind comments over to Rebecca, Sue and the rest of the Coulsdon team.
5/5
GoogleBuying our first home with Park and Bailey was a wonderful experience. From our first viewing through to completion, the team have been friendly and reassuring talking us through each step of the process. There has been clear and timely …
Hello Hannah and Andy, thanks for taking the time to leave a review. It's great to hear you'd recommend us. We'll pass your kind words over to the Coulsdon team.
5/5
GoogleI had such a lovely experience working with Charlie Jeffery. He was always kind, responsive and genuinely supportive throughout the whole process. He made everything feel easy by helping with all the paperwork and guiding me every step of the way. In the end he found me a beautiful apartment that I absolutely love. I’m very grateful and would happily recommend him to anyone!
5/5
GoogleI wanted to express our gratitude for the fab service from Grainne and the team at Park & Bailey. As first-time buyers, the entire process seemed daunting initially, but Grainne's guidance and the team's support made it incredibly smooth. …
Hello Juliana, thanks for leaving us a review. We are pleased to hear you would highly recommend us and we hope you enjoy your first home. We'll pass your kind comments over to Grainne and the Coulsdon team
5/5
GoogleAbsolutely great experience purchasing with Park & Bailey. Rebecca was amazing, answering all our questions on a timely and informative basis. She made the whole experience stress free.
Hello Kavita, we appreciate the review. Great to hear of your stress-free experience when purchasing with us. We'll pass your kind comments over to Rebecca and the Coulsdon team.
5/5
GoogleCharlie was amazing - kind, attentive, and made the whole process seamless. I love my new apartment. Thank you!
5/5
GoogleExcellent service from all members of the sales team, Rebecca, Melissa, Grainne - thoroughly efficient, quick to respond, friendly - and Sue in Progression. Ours was a long one year process with the exchange date being postponed several …
Hello John, thanks for taking the time to leave a review. We hope you are enjoying your new home. We're happy to hear you'd have no hesitation in recommending us. We'll pass your kind words over to Rebecca, Melissa, Grainne, Sue and the Coulsdon sales team.
5/5
GoogleI had a great experience with Siobhan and Joanna. They were both incredibly helpful, friendly, and professional throughout the whole process. They made everything easy and were always happy to assist with any questions or requests. I really appreciate their excellent service and would highly recommend them. Thank you both!
5/5
GoogleMy husband and I found the team at Park and Bailey made our moving experience easier, guiding us along the way. Melissa and Sue were both very helpful and responded quickly to any queries. Nothing was too much trouble and would recommend Park and Bailey to anyone seeking to move.
Hello Jill, thank you for taking the time to leave us a review. We'll pass your kind comments over to Melissa, Sue and the rest of the Coulsdon team.
5/5
GoogleRuby, and her colleagues have acted for me with my recent house sale in a very professional way, updating me at all times with viewing appointments etc. The whole friendly team worked hard and I'm most grateful for their assistance from day one up to the completion of the sale. Thank you all very much.
Hello James, thanks for the 5-star review. We appreciate you sharing your positive experience. We'll pass your kind words over to Ruby and the Coulsdon team.
5/5
GoogleRuby and Alice were excellent, the transaction ran relatively smoothly and Park & Bailey were responsive and helpful generally. Very happy with the service, many thanks to the team.
Hello Gabriel, thanks for leaving a review. Great to hear of your positive experience. We'll pass your kind words over to the Coulsdon team.
5/5
GooglePark and Bailey made the process very easy. The whole team were excellent to deal with especially Sue who helped us with every stage. Would recommend
Hello Ed, we appreciate the review. Thank you for the positive feedback and great to see you would recommend us. We'll pass your comments over to Sue and the Coulsdon team.
5/5
GoogleI don’t normally leave reviews but we have had such a good experience with Park and Bailey I wanted to share. I was very apprehensive about choosing an estate agent to sell our house so wanted to find one that was honest and reliable. I can honestly say Park and Bailey have been brilliant throughout the whole process, completely honest, reliable, genuine and fantastic communicators. It has made the whole experience stress free for us and have made the whole family comfortable throughout. All the team at the Coulsdon branch have been so professional and even through the difficulties that the recent Covid pandemic has brought have continued to regularly communicate and provided consistent advice and reassurance. Particular thanks to Hadley and Rob for their support and help. If your considering what estate agents to use then I would honestly say look no further if you want your home to be sold by reliable, trustworthy and professional people who genuinely care about what they do.PositiveResponsiveness, Quality, Professionalism, Value
Hi Hannah, thank you for taking the time to leave a review. We are happy to hear you had a good experience when selling with us and that you would recommend us too.
5/5
GoogleI don’t normally leave reviews but we have had such a good experience with Park and Bailey I wanted to share. I was very apprehensive about choosing an estate agent to sell our house so wanted to find one that was honest and reliable. I can honestly say Park and Bailey have been brilliant throughout the whole process, completely honest, reliable, genuine and fantastic communicators. It has made the whole experience stress free for us and have made the whole family comfortable throughout. All the team at the Coulsdon branch have been so professional and even through the difficulties that the recent Covid pandemic has brought have continued to regularly communicate and provided consistent advice and reassurance. Particular thanks to Hadley and Rob for their support and help. If your considering what estate agents to use then I would honestly say look no further if you want your home to be sold by reliable, trustworthy and professional people who genuinely care about what they do.
Hi Hannah, thank you for taking the time to leave a review. We are happy to hear you had a good experience when selling with us and that you would recommend us too.
5/5
GoogleSo far it’s been a very good experience dealing with park and Bailey Coulsdon. Grainne has been very efficient and professional in handling all queries and her knowledge about the house and area is great.
Hello, thanks for taking the time to leave a review. We'll share your kind comments with Grainne and the Coulsdon team.
5/5
GoogleHave been liaising with Ruby at Park & Bailey during our property search. She has been very helpful and patient with me and my wife, and quick to notify us of properties that match our specs.
Hi Athir, thank you for the 5-star review. We appreciate you sharing your experience. We will pass your positive feedback over to Ruby and the rest of the Coulsdon team.
5/5
Google. It was a great experience for me. Thank you Siobhan Tomlin
5/5
GoogleI wanted to write a message of thanks to Becca, Melissa and the whole Sales Team at Park and Bailey who really looked after my house sale and onward move brilliantly. …
Hello Fiona, thanks for taking the time to leave a review. We'll pass your comments over to Becca, Melissa and the rest of the Coulsdon team.
5/5
GoogleRebecca Walker has been a pleasure to work with. Very professional throughout the process and has provided regular updates. 5*
Thank you for your review! We’re delighted to hear that Rebecca provided such a professional and communicative experience. Your kind words are greatly appreciated, and we’ll be sure to pass them along to Rebecca and the entire Coulsdon team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Park & Bailey's Coulsdon office has 433 reviews across two platforms: 432 on Google, 1 on Facebook.
Park & Bailey Coulsdon is rated 4.9 out of 5 across all 433 reviews, and 4.9 out of 5 on Google from 432 reviews.
Yes. In The Trusted Agent 2026 awards: Park & Bailey, Coulsdon won Platinum; Park & Bailey, Caterham on the Hill won Gold.
Park & Bailey Coulsdon, 150-152 Brighton Road, Coulsdon, CR5 2YQ.
