Trusted Agent profile · Coulsdon
Verified
★★★★★
434 reviews across 2 platforms
150-152 Brighton Road, Coulsdon, CR5 2YQ
Park & Bailey's office in Coulsdon, at 150-152 Brighton Road, is rated 4.9 out of 5 across 434 reviews on two platforms, including 433 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of two awards Park & Bailey won in 2026.
The Trusted Agent 2026 results for Park & Bailey, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Coulsdon office, from every platform, shown as written. First names only.
5/5
GoogleVery professional and friendly in all interactions. Quite quick and on the ball with following up on the viewing etc.
Hello Kateryna, thank you for the 5-star review. We'll pass your kind comments over to the Coulsdon team.
5/5
GoogleThe team at Park and Bailey were outstanding. They were professional and attentive at all times, constantly updating us, and more importantly, when things started to get stressful the team remained calm, rolled their sleeves up and …
Hello John, thanks for taking the time to leave a review. Congratulations on your new home, good luck with the move. We'll pass your comments over to Rebecca, Melissa, Sue, Damien and the rest of the Coulsdon team.
5/5
GoogleRuby Moss from Park and Bailey was fantastic during our property viewing. She was extremely knowledgeable, not only about the property itself but also about the surrounding area, which made us feel very comfortable and well-informed. Her …
Hello Ray, we appreciate you leaving a review. We’re delighted to hear you would highly recommend us. We'll pass your kind words over to Ruby and the rest of the Coulsdon team.
5/5
GoogleI recently purchased a house through Park & Bailey Coulsdon, working with Senior Sales Consultant Chris Knowles. Chris was thoroughly professional, knowledgeable and a pleasure to deal with. Of the countless queries I had as a first time …
Hi David, thank you for the comments. We are pleased that you were happy with the level of service you received from us - we appreciate the recommendation too.
5/5
GooglePark and Bailey have been great in helping us sell our property. They were hands on, professional, friendly and kept great communication with us. They supported us with the entire sale and made it as stress free as possible. Thank you so much to the team! Highly recommended!
Hello Priti, we appreciate you taking the time to leave us a review. We'll pass your kind comments over to the Coulsdon team.
5/5
GoogleI can wholeheartedly recommend Park & Bailey. Rob and the team did a professional and thorough job for us, and sold the house in under a week.
Hi Richard, thank you for the review. We are happy to hear you had a good experience when selling with us.
5/5
GoogleAmazing service provided by the agent. We did 3 times of viewing they arranged so well and super quick and professional. The exchange process was handled with well knowledgeable staff members impressed with the service. Even when staff were in holidays they were well managed.
Hello Shilpa, thanks for leaving us a review. We'll pass your kind comments over to the Coulsdon team.
5/5
GoogleI've used Park and Bailey several times over the years and found Hadley and the team to be extremely reliable, helpful and efficient in helping me buy my rental property and its subsequent letting. …
Hi Mark, thanks for the great comments. We are also happy to hear that you would recommend us.
5/5
GoogleChris and Sue from P&B Coulsdon were extremely helpful during our recent purchase. They maintained constant contact and always kept us up to date with progress throughout. I would highly recommend them.
Hi David, we are very happy to hear you would recommend us. Thank you for posting the review and for the fab comments about the team.
5/5
GoogleWe bought and sold through Park and Bailey - Rob, Becca and Hadley were brilliant all the way. Thank you!
Hello Veena, thank you for taking the time to leave a review. We are pleased to hear you had a positive experience, we'll pass your kind words over to Rob, Becca, Hadley and the Coulsdon team.
5/5
GoogleReally quick with each stage - initial meeting, photography, getting my house on the market and lining up some great offers. I received good advice throughout the process and didn’t feel pressured. …
Hello Lydia, thanks for the review. We'll pass your kind comments over to the Coulsdon team.
5/5
GoogleWould recommend for anyone selling in the coulsdon area.
Hello Will, thanks for the 5-star review. Great to see that you would recommend us. We will pass this over to the Coulsdon team.
5/5
GoogleFrom the first viewing to the date of completion, Park and Bailey were consistently reliable and helpful. Sue, Melissa and Rebecca, in particular, ensured that we were regularly updated during the entire process. They really simplified our moving process and would definitely recommend.
Hello Biju, we appreciate you taking the time to leave us a review. We'll pass your kind comments over to Sue, Melissa, Rebecca and the rest of the Coulsdon team.
5/5
GoogleHighly recommend Park & Bailey. Always at the end of the phone when you need some advise. Chris, Rob and Sue made the transaction easy. Thank you so much
Thank you for the review and comments Maria, happy to hear you had a good experience when dealing with us.
5/5
GooglePurchasing a home is no small feat, but it felt like a breeze with Park and Bailey Estate Agents. Their professionalism and dedication made the process smooth and efficient. …
Hello Gurpreet, we appreciate you taking the time to leave us a review. We'll pass your kind comments over to Sue, Melissa, Becca and the rest of the Coulsdon team.
5/5
GoogleMy experience was very good and ruby was very helpful with any questions or queries that we had!
Hello James, thanks for leaving a review. We'll share your kind words with Ruby and the Coulsdon team.
5/5
GoogleWe’ve had a fantastic experience with Park & Bailey on the purchase of our new home in Coulsdon and are now only a couple days away from completion. …
Hello Sandy, thanks for the review. We'll pass your kind comments over to Sue, Grainne, Melissa the rest of the Coulsdon team.
5/5
GoogleI chose Park and Bailey in Coulsdon to sell my house for me as they are local, established and have a good reputation. They marketed my house well and I had many viewings followed by a number of offers. The team was always approachable, helpful and supportive with special mentions for Melissa and Sue.
Hello Susan, thank you for leaving us a review. We'll pass your kind comments over to Melissa, Sue and the rest of the Coulsdon team.
5/5
GoogleWe just exchanged on our new property within 7 weeks from offer being accepted and several parties in the chain (top of the chain was ready to go when we had the offer accepted) and I don't think this would have been possible without Park & …
Hello Annie, thanks for the review. We'll pass your kind comments over to Sue, Rebecca and the rest of the Coulsdon team.
5/5
GooglePark and Bailey have been great in helping us sell our property. They were hands on, professional, friendly and kept great communication with us. They supported us with the entire sale and made it as stress free as possible. Thank you so much to the team! Highly recommended!
Hello Priti, we appreciate you taking the time to leave us a review. We'll pass your kind comments over to the Coulsdon team.
5/5
GoogleGreat experience with Park & Bailey. From the moment we met Rebecca Walker at the property we knew it was for us. She was great, answer all the questions we had and made the whole experience enjoyable. Once our offer was accepted Sue took …
Hello Stuart, thank you for leaving us a review. We'll pass your kind comments over to Rebecca, Sue and the rest of the Coulsdon team.
5/5
GoogleWe bought a house marketed by park & Bailey. We ended up looking for around 5 months before we eventually found our home. Park & Bailey were by far the most professional and helpful agents we viewed with (and we viewed about 25 properties …
Hello Rebecca, thanks for leaving us a review. We'll pass your kind comments over to the Coulsdon team.
5/5
GoogleI would like to say a thank you to park and bailey for making the purchase of our new home smooth , professional and efficient! …
Hello N Morris, thanks for taking the time to leave a review. Great to hear of your experience when buying through us. We'll pass your kind words to Donna, Rebecca, Sue the Coulsdon team.
5/5
GoogleI would highly recommend the team at Park and Bailey. I found they were always very responsive, communicative and polite. I really appreciate the time they spent explaining things too, their advice and guidance was really appreciated.
Hello Emily, thanks for taking the time to leave a review. Very happy to hear you'd highly recommend us. We'll pass your kind comments over to the Coulsdon team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Park & Bailey, Coulsdon won Platinum; Park & Bailey, Caterham on the Hill won Gold.
