5/5
Great service from Sharpes. Chloe and Andrew have been on top of all queries from the beginning of my move.
Agent replied · 25 August 2024
Thank you for your kind words.

Trusted Agent profile · Colliers Wood
Verified
★★★★★
239 reviews across 2 platforms
8 Merton High Street, Colliers Wood, SW19 1DN
Sharpes Estates's office in Colliers Wood, at 8 Merton High Street, is rated 4.4 out of 5 across 239 reviews on two platforms, including 198 Google reviews rated 4.4.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We have used Sharpes to let our property for the last 10 years. We have always found Andrew and his team to be highly professional and they have always given an ...Read all 17 from landlords
The Sharpes team were always quick and courteous when it came to communication. There were some delays in viewing and moving into the flat, and they did an ...Read all 20 from tenants
Who are Sharpes? Sharpes are a well established Estate Agency who specialise in Sales, Lettings and Management of both residential and commercial properties all over South West London & Surrey. Established in 2001 we are a family run proud independent company, we offer a friendly, personalised service tailored to suit both you and your properties requirements. What are our strengths? • Trading for over 13 years & vast knowledge of the property business. • Open 7 Days a Week . • Large data Base of Professional tenants. • We advertise the best quality Properties on all our properties are featured on the major on-line property portals. What do we offer? • Offer our clients one to one personal service. • Our fee’s are almost half the price of major high street estate agents. • Professional experience staff.
Every review we hold for the Colliers Wood office, from every platform, shown as written. First names only.
5/5
Great service from Sharpes. Chloe and Andrew have been on top of all queries from the beginning of my move.
Thank you for your kind words.
5/5
Brilliant service, 5/5
We recently moved out of a one bed apartment which is managed by Sharpes. We had been tenants for going on five years, and have been exceptionally pleased with the service we received from Sharpes. Andrew and his team were always on hand to assist us, they were quick to reply to our messages and resolve any issues in a prompt manner. The Sharpes team made out tenancy a very smooth sailing one, and we have no hesitation in recommending them to everyone. We look forward to our paths hopefully crossing again in the future.
5/5
I found finding my new rental with Sharpes Estates to be an easy and smooth experience. Our letting agent Lauren was very responsive, flexible and above all gave warm customer service. I wouldn't hesitate to use again.PositiveResponsiveness, Professionalism
Thank you for the kind words! All the best, Lauren and the Sharpes Team
5/5
Jan was our agent who replied to our enquiry and organised our viewing. He was very responsive and professional. I would definitely recommend using this agency for your new home search. Every step was dealt with ease and very professional.
Thank you for your honest Andrea, we are glad you had an excellent experience with Sharpes!
1/5
WARNING - SCAM COMPANY! If you are considering renting through Sharpe Estates then PLEASE READ MY EXPERIENCE WITH THEM BELOW: After vacating the property I was renting through the agency in July this year, Sharpes Estates attempted to make significant deductions from my deposit, despite never providing an inventory at the start of my tenancy. Instead, the agent supplied the Tenancy Deposit Scheme (TDS) with photos of the property from 2017, four years before I moved in, claiming that these photos represented the condition of the flat when I took occupancy. Fortunately, the TDS saw through this and ruled in my favour, returning my deposit in full. This situation is deeply concerning and suggests that the agent are trying to take advantage and scam their tenants. PLEASE avoid this company - however desperate you are
5/5
I highly recommend this company. Andrew is a true professional, easy going and is always willing to answer any questions.
Thank you so much for your high recommendation and kind words about Andrew. We're delighted to know that his professionalism made a great impression. We pride ourselves on being approachable and ready to answer any questions our clients may have. Your feedback is greatly appreciated.
5/5
EXTREMELY RELIABLE
I am a landlord and have been working with Andrew Sharpe and his team for 10 years. I have always received a professional service from Sharpes and have found them to be extremely reliable. With all the challenges associated with renting out property, Sharpes has consistently provided me with solutions..
Dear Tony, Thank you for your feedback. We are extremely pleased you have been provided with a professional service from Sharpes. We aim to provide the best service and customer service possible. Kind Regards, Sharpes Estates Team
1/5
Appalling service. Between viewing and moving into a rented property there was a serious leak leading to a serious damp problem. The landlord told me that she found the damp and asked Sharpes to notify me to give me the option not to move into the property. They failed to do this and the first I knew of it was when I arrived at the property on the day I moved in. Having paid a 5 week deposit and 6 months rent in advance I am now stuck in a damp, stinking property awaiting the problems to be resolved which could take months. Sharpes have seemingly proved themselves to be untrustworthy and downright greedy, why else would they have neglected to inform me of the problems? The flat is damp and stinks, as do my clothes and possessions.....not to mention the health risks!NegativeProfessionalism
Hi Steven, Seeing as Sharpes do not manage the property we would only know of any damp if the landlord informed us (we were not aware) and treating any damp or issues with the property is down to the landlord - we would never encourage letting a property without sorting such issues first. We simply find the tenant for the landlord and from there they are set to deal with such issues. The damp should have been treated and dealt with before your tenancy was even set to start and whilst the previous tenants were there - maintenance of the property is not our responsibility. We are sorry you do not feel you have had a pleasant experience and hope your issues are resolved soon. Kind regards, Sharpes Estates
1/5
I do not recommend! I recently rented a flat through this agency and the service was terrible. I had issues uploading my ID as part of the background check and I spent a whole morning trying through different ways (mobile, laptop, different browsers etc). When I called for help, the woman I spoke to told me it wasnt her job to make sure I submit my ID for the check and it was mine. She said I need to call the outsourced company myself to figure out what to do, offering me no suppoet. She was very rude and unprofessional. I did it myself in the end but to not have any support from the state agent (who get paid for onboarding of tenants) and to be spoken to in this manner, was extremly upsetting.NegativeResponsiveness, Quality, Professionalism, Value
Hi Medz, Due to the way Goodlord (referencing service) is set up you have to sign up yourself for verification reasons. Goodlord gives us the advice that if it does not work on one device to tell the client to try on another; we did everything we could to support you and the last resort is to get you to contact Goodlord to see why there is an issue from your end. There is no further advice we couldve given you as it seemed to be a tech issue - only Goodlord could resolve this. It is in our best interest to deliver the best service to all clients especially having a small team. Thanks, Sharpes
1/5
First impression not great, Was greeted by other potential tenant for the same room! (you could imagine how embarrassed we both felt) Then was told by sharps agent "this was the only slot we had so had to be done" By then walking into the property the agent the admitted "This is the first time we have seen this property" Ok great so not only do you advertise on ur web site "quality properties" they don't even do the research to ensure your online claims. Going further into the viewing it was just awful and un-hygienic. the bathroom was just disgusting and even the landlord just walked in and out and tried to rush the whole thing in a matter of seconds, and to be honest this is not what you should expect from any estate agent. I would advise that they listen to this and pay attention and if they are going to advertise a property.. do it right and don't just go on the word of shoddy landlords, thats just bad practice.
1/5
First impression not great, Was greeted by other potential tenant for the same room! (you could imagine how embarrassed we both felt) Then was told by sharps agent "this was the only slot we had so had to be done" By then walking into the property the agent the admitted "This is the first time we have seen this property" Ok great so not only do you advertise on ur web site "quality properties" they don't even do the research to ensure your online claims. Going further into the viewing it was just awful and un-hygienic. the bathroom was just disgusting and even the landlord just walked in and out and tried to rush the whole thing in a matter of seconds, and to be honest this is not what you should expect from any estate agent. I would advise that they listen to this and pay attention and if they are going to advertise a property.. do it right and don't just go on the word of shoddy landlords, thats just bad practice.
5/5
Again excellent service provided by Sharpes. Have been a long time customer of Sharpes. The manager, Andrew has looked after my needs very well over the years. They have been very professional, fair and responded quickly to any issues. Keep it up! Highly recommended.
Great thank you for the kind words and the business you have given Sharpes over the years.
5/5
Jan was our agent who replied to our enquiry and organised our viewing. He was very responsive and professional. I would definitely recommend using this agency for your new home search. Every step was dealt with ease and very professional.
Thank you for your honest Andrea, we are glad you had an excellent experience with Sharpes!
5/5
I have been renting with them for not 3/4 years and after living 10 years in the UK I can say they are the best agency I have rented with. They are extremely prepared and ready to act. The team is great!
Thank you Patrizia you have been a wonderful tenant for the last 4 years and we are so happy you have decided to renew your contract with us. Thank for the kind words. Andrew Sharpe
4/5
Radhika
Radhika helped me with additional info regarding letting policies and she was presenting the payment plan in a very clear manner. She was also very responsive regarding my busy schedule. I am very please with this agency services especially Radhika's. Regards, Claudiu Paraschivescu (62 Cavendish Road tenant)
Dear Colaudiu. Thank you for taking the time to review your experience with us. We are very pleased to hear that our staff made your experience pleasant. We hope you enjoy your time at the property and looking forward to assist you in future again. All the best.
1/5
I do not recommend! I recently rented a flat through this agency and the service was terrible. I had issues uploading my ID as part of the background check and I spent a whole morning trying through different ways (mobile, laptop, different browsers etc). When I called for help, the woman I spoke to told me it wasnt her job to make sure I submit my ID for the check and it was mine. She said I need to call the outsourced company myself to figure out what to do, offering me no suppoet. She was very rude and unprofessional. I did it myself in the end but to not have any support from the state agent (who get paid for onboarding of tenants) and to be spoken to in this manner, was extremly upsetting.
Hi Medz, Due to the way Goodlord (referencing service) is set up you have to sign up yourself for verification reasons. Goodlord gives us the advice that if it does not work on one device to tell the client to try on another; we did everything we could to support you and the last resort is to get you to contact Goodlord to see why there is an issue from your end. There is no further advice we couldve given you as it seemed to be a tech issue - only Goodlord could resolve this. It is in our best interest to deliver the best service to all clients especially having a small team. Thanks, Sharpes
5/5
I was recommended sharpes estates to find me a property. When I contacted Andrew he went above and beyond to help. I’d highly recommend them.
Thank you Frank it has been great working with you.
5/5
I had a viewing on Saturday for a one bedroom flat just near Wimbledon. The viewing was done by a young man by the name of Jan, he was excellent! To book the viewing was very simple and straightforward, I had a conversation over the phone about the property I was interested in and the business seemed to care for my needs. This business is very professional, they arrived perfectly on time for my viewing and let me take my time around the property without feeling rushed, unlike some other estate agents. Although I did not go forward with the property, I would highly recommend Sharpes to anyone who is looking for somewhere new!
Thank you for your honest review Sophie, we are glad you had such an excellent experience with Sharpes. Good luck with your search and hopefully you find something more suited to you. Many thanks, Jan
5/5
Great Guy
I've been using Andrew to rent out my flat in London for over ten years. He's been great. Genuinely nice guy who has always delivered. Even helped our when the whole flat needed a refurbishment. Heaps of contacts. Thanks.
Dear Mark, We appreciate your feedback. We are glad to hear that Andrew has always provided you with the best service. Kind Regards, Sharpes Estates Team
5/5
Wowwww just very helpful guys in that estate agent. Very nice people. Andrew the manager is very nice guy and professional.
Thank you for your support and you have given to Sharpes for the last 15 years! We hope to work with you for 15 more years.
5/5
Fantastic letting agent. Have been using Andrew at Sharpes for so many lettings. He really is good value for money and so professional and helpful in so many ways.
Thank you Nancy for your review, it is a pleasure working with you!
4/5
In the last 6 months, we have needed new tenants for 2 flats. Both needed remodelling, one of them extensively. Sharpes found new tenants despite their shabby appearances, guided us at to what should be done and reassured the new people that we would keep our word. It worked because there's trust on all sides which comes from our relationship with Sharpes, now in its second decade. I much appreciate that most of the people, over the years, have treated our properties well and have never given us any problems regarding rent nor the contracts. The kinds of problems and mistrust one reads about in the rental sector have not visited us. We are indebted to Sharpes. I wrote the above a year ago. The tenants 12-month contracts are being renewed by Sharpes. I continue to be very pleased with their professionalism!
Thank you for your years of support.
4/5
In the last 6 months, we have needed new tenants for 2 flats. Both needed remodelling, one of them extensively. Sharpes found new tenants despite their shabby appearances, guided us at to what should be done and reassured the new people that we would keep our word. It worked because there's trust on all sides which comes from our relationship with Sharpes, now in its second decade. I much appreciate that most of the people, over the years, have treated our properties well and have never given us any problems regarding rent nor the contracts. The kinds of problems and mistrust one reads about in the rental sector have not visited us. We are indebted to Sharpes. I wrote the above a year ago. The tenants 12-month contracts are being renewed by Sharpes. I continue to be very pleased with their professionalism!
Thank you for your years of support.
5/5
Very please with the work form this agency. Especially to my agent Jan Kurek. I was able to find a great 1 bed for a very good price. And my agent made the big effort to negotiate with the landlord all the requirements I needed. When calling the office the team was always lovely and very helpful! Would definitely recommend going with this team and especially with Jan
Dear Diana, Thank you for leaving a review of our services. It was my pleasure showing you around the property and helping you secure the lovely flat. I hope you have an amazing stay; Yours Sincerely. Jan
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Sharpes Estates's Colliers Wood office has 239 reviews across two platforms: 198 on Google, 41 on View Agents.
Sharpes Estates Colliers Wood is rated 4.4 out of 5 across all 239 reviews, and 4.4 out of 5 on Google from 198 reviews.
17 reviews from landlords, rated 4.9 out of 5 on average. For example, Jane wrote: "We have used Sharpes to let our property for the last 10 years. We have always found Andrew and his team to be highly professional and they have always given an ..."
20 reviews from tenants, rated 4.5 out of 5 on average. For example, Craig wrote: "The Sharpes team were always quick and courteous when it came to communication. There were some delays in viewing and moving into the flat, and they did an ..."
Sharpes Estates Colliers Wood, 8 Merton High Street, Colliers Wood, SW19 1DN.