Sharpes Estates Colliers Wood reviews from tenants

★★★★★ 5/5

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Always responsive, pleasure to work with

The Sharpes team were always quick and courteous when it came to communication. There were some delays in viewing and moving into the flat, and they did an excellent job of keeping me updated and voicing any concerns I had to the landlord. All in all they were a pleasure to work with, and the property is fantastic; with everything as described in their ad.

Craig · 20 April 2016

★★★★★ 5/5

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'No stress on this move'

Moving into my new home was smooth and hassle free, thanks to the friendly and professional service I received from Sharpes Estates. Chris and Ryan were so friendly, kind and understanding - they did not get frustrated with all my questions. The paperwork was all done efficiently and my the move into my new home was great. Thank you !

Catherine · 4 October 2016

★★★★★ 5/5

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Brilliant service, 5/5

We recently moved out of a one bed apartment which is managed by Sharpes. We had been tenants for going on five years, and have been exceptionally pleased with the service we received from Sharpes. Andrew and his team were always on hand to assist us, they were quick to reply to our messages and resolve any issues in a prompt manner. The Sharpes team made out tenancy a very smooth sailing one, and we have no hesitation in recommending them to everyone. We look forward to our paths hopefully crossing again in the future.

Ashvin · 21 April 2021

★★★★★ 4/5

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Radhika

Radhika helped me with additional info regarding letting policies and she was presenting the payment plan in a very clear manner. She was also very responsive regarding my busy schedule. I am very please with this agency services especially Radhika's. Regards, Claudiu Paraschivescu (62 Cavendish Road tenant)

Claudiu · 2 June 2016

★★★★★ 4/5

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Happy with the service but slightly misled

Overall i’d say Sharpes were a good agent and I would use them again. I was given a prompt viewing of the property after displaying interest. I had quick communication from them via email whilst I was going through the process of providing details, signing contracts and getting references and it was easy picking up my keys on move in day. One thing I would note is that the person who showed me around was a bit misleading in the information he gave. I expressed my concern about who i’d be living with as the reason I was moving house was to do with terrible housemates previously. I was told the landlord lived out of London and “very occasionally” stayed over if he needed to work in the city. This to me suggests a live-out landlord. When I moved in it became apparent that the landlord actually lives here Mon-Fri and only goes to his other home at weekends. Luckily for me I really get along with my landlord but this is a huge piece of information that was missed out and I may have acted differently had I known the landlord lived in the property still.

Lisa · 19 December 2017

★★★★★ 1/5

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Worst estate agent experience I've ever had

The whole process was terrible. The house we rented was dreadful. We had a 6 month old baby and feel the estate agent should have considered this when showing us the property, however I can accept that we saw the house so it is our own mistake that we accepted it. When we went to collect the keys the estate agent didn't have our contract. We had to chase a number of times before receiving it. They didn't have any details of the deposit scheme that would be used, they didn't even know which scheme was being used. Meter reading weren't taken. The house was filthy - there were mouse droppings in the kitchen. The furniture was falling apart in some rooms so we asked for it to be removed. The agent confirmed we could leave the damaged furniture in the garden however the landlady was furious when they discovered this. The furniture remained in the garden for almost 6 months and was very unsightly. The agent told us there would be no formal check in - the landlady then turned up on the Sunday afternoon while we were in the middle of unpacking as she had apparently arranged this time with the agent. We were unable to do the check in as we had a poorly 6month old and had parents staying to help with the move - a proper check in was never really done. It took the landlady almost a month to have a broken window fixed - it was the middle of Jan and was not fit for a 6 month old however there was no assistance from the agent. The landlady shouldn't be represented she was so bad. When our boiler broke in the middle of winter the landlady wouldn't help rectify - at 5pm at night (after being told first thing that day) she told us we could buy a £13 heater from Argos - but we had no way of getting there after our baby was in bed. We own a rental property and would never use Sharpes to represent us as we felt they were unprofessional, unprepared and told complete lies to us. We also wouldn't rent through Sharpes should we ever need to rent in the future.

Sarah · 17 October 2017

★★★★★ 5/5

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Easy Rental

We have had a great experience with Sharpes Estate Agents on moving on to our rental property, What would not have ordinarily been hassle free having faced some unexpected problems the agents have been fantastic at coming back to us and dealing with all our queries including later appointments, having to attend the property more than once after the deal had already been done. Really refreshing to see such a communicative agent who actually take a vested interest in their tenants and landlords, would definitely recommend. Ryan and Sabrina have done a sterling job!

Zara · 12 January 2017

★★★★★ 5/5

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Highly recommend

Me my partner and son have rented a property through sharpes for the last year with our tenancy just coming to an end. We couldn't of asked for better agents...very polite,friendly and professional and nothing was ever to much to ask. Sadly the property we rented was sold but sharpes kept us up to date with everything until we found a new place to rent. Check in and check out was so simple and quick. And the agents gave us plenty of space. I am sad to be leaving these agents but I would highly recommend them and would absolutely use them again. Thank you sharpes for keeping us very happy tenants for the last year.

Lisa · 8 June 2016

★★★★★ 5/5

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Very good service offered

I received very good service from Sharpes. Jan in particular, who showed me around and conducted the viewing, was very knowledgeable, helpful and friendly. He was able to answer all my questions and explain things clearly. I booked a viewing at the last minute but the whole team were very helpful in organising it. Moving to a new city and finding somewhere to live can be stressful but I was put at ease and able to relax with the very good service offered.

Mark · 4 October 2021

★★★★★ 5/5

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Very competent, fast moving and friendly agents

Extremely happy with the service we got from Sharpes, especially Ryan. Very friendly and fast moving agents that were very knowledgeable and competent in helping us find a suitable flat. Would definitely recommend. Thanks Ryan and the Sharpes team

Morgan · 30 June 2018

★★★★★ 5/5

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Top-notch service

Sabrina and Ryan have been consummate professionals through the entire process.. They have exceeded my expectations and have delivered on all fronts. I cannot recommend them highly enough. If you are looking for a professional and honest service from a team that goes above and beyond, you need not look further. Alex S

Alex · 21 April 2016

★★★★★ 5/5

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Perfect company with respect and always right with the customers

I am so much happy to be part of your family like a tenant in one of your great property in Chessington.. And I would be again as much as I can with your company... Thanks a lot for finding me the perfect home for me and my girlfriend.

Nikolay · 7 June 2016

★★★★★ 5/5

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Excellent Service

Excellent and efficient service from Jan and Andrew. Got the paperwork all sorted in 2 days.

Tristan · 8 February 2021

★★★★★ 4/5

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Good. Recommended!

Whenever I had a problem with my property Sharpes were always there and ready to help me! And this was when the lease ended. Recommended.

Talha · 23 March 2016

★★★★★ 5/5

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Good service with comparability low admin costs, very happy!

really happy with the service, was good value for money, and all the arrangements were made very quickly!

David · 22 October 2015

★★★★★ 5/5

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Very quick and easy

From the point of contact to us being shown our perfect property, it was a matter of just over a week which was fantastic. Really easy process and Ryan who was the agent who took us to our viewing was really helpful. Great experience.

Ellie · 8 March 2018

★★★★★ 5/5

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To Jan and Lauren

Received a very efficient and prompt service from Jan and Lauren. They were always ready to support me in every query I had, and they created a very fast and smooth experience. Thank you again!!!

Marta · 7 June 2021

★★★★★ 5/5

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Moving into 64 Cavendish Road SW19

Very helpful, Ryan of Sharpes really cares about customer care.

John · 3 March 2017

★★★★★ 5/5

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Great agent!

We were tenants for 8 years in a property managed my Shapres. The landlord was great and the property was always maintained when needed without fuss. I would highly recommend Sharpes without hesitation.

Romana · 1 May 2021

★★★★★ 2/5

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Appauling attitude from Lauren

I received awful communication from Lauren which was very passive aggressive and rude, will be taking my business elsewhere.

John · 4 April 2022