Abbotts Countrywide Colchester reviews

★★★★★ 5/5

Google

Can never get them on phone always says leave details and they still don't get back to you. Colchester high St shop. What a very big difference. The new man in letting were very very helpful .ask for details of me leaving witch is what I needed for the council and rang him 9.oclock received them 9.30 well done antany

Stock · 26 March 2024

★★★★★ 5/5

Google

Absolutely fantastic! Sheridan was so helpful and provided me with lots of information on current rentals. She went above and beyond and booked multiple viewings for me without any hassle. I would highly recommend Abbots and especially Sheridan!PositiveProfessionalism

Bethany · 23 October 2021

★★★★★ 2/5

Google

Huge thank you to both Peter and Samantha for being absolute angels during the most stressful move ever! They were beyond understanding and accommodating when things went wrong multiple times and didn't end up getting to view the place before moving in, but I really felt like their work ensured that I wasn't getting any less in terms of service. Thank you especially to Samantha who was so kind and waited for me to get my cat up to Colchester by train after my movers let me down twice. She is such a kind, lovely person to have been in contact with for this, and I wish her all the best! Edit: After actually living in a property managed by Abbotts, I find it hard to continue thinking of them positively. Whether it's an experience only clouded by having a landlord that is abroad or being frustrated by the lack of urgency with repairs/finding multiple issues ahd that information was withheld prior to signing the contract, something is truly off about this entire experience. Before I'm asked to get in touch, I will be emailing to confirm time for a sit down that I had to chase you on. Saying I'm dissatisfied is an understatement and as professionals, you should really do better to ensure the properties you manage are in decent condition prior to move in and do better to fix urgent issues like leaks or lack of gas, regardless of when these issues occur.

Patricia · 30 July 2022

★★★★★ 1/5

Google

very professional and excellent costumer services. the person i was dealing with was a very professional and friendly, always reply to my emails within minutes. they made our move hassle free. i would like to thank Tara Gennings in person and all the team . highly recommended agency. The first few lines was the original feedback that I wrote few months ago. That was the situation at the start before they get the money. At the end of lease things changed completely. The same person started to ignore our emails and not calling us back when we leave her message. We struggled even to know where to leave the keys. Getting our deposit back was a big trouble and we had to raise it to the court. They claimed Tara is not working for them anymore but after few days she emailed me regarding the keys which was strange if she left work!.. It was one of our worst experiences and here is my advice, they might seem helpful at the start but when they get your money their customer services are the worst amongst all the agencies I'd dealt with. If I am looking for a house to rent or buy they won't be a choice for me.

Amal · 10 December 2017

★★★★★ 5/5

Google

I have been very nervous and stressed looking for a new place to call home. Dritan and Nathaniel, the lettings team, have been absolutely fantastic in reassuring me and helped me to acheive my goal and they have kept me updated throughout. I couldnt have asked for a better place to let with. Thank you both!

Amy · 31 July 2025

★★★★★ 5/5

Google

My family and I are moving from Canada back to the UK and Abbotts Countrywide were a fantastic help. We located a property and with their professional help and outstanding customer care we were able to secure the property while still in Canada. The customer care went well above and beyond what we expected. We want to thank Brady (Senior Manager) and Tara (Senior Letting Negotiator) and the team for their proficient assistance and care. We would highly recommend this team to help find a property to buy or let. Thank you all!

Thomas · 10 December 2016

★★★★★ 5/5

Google

Rick runs this branch like a well oiled machine! Always happy to help and goes above and beyond to make sure you’re kept up to date and informed! Sheridan is friendly and welcoming and makes you feel well looked after!

Nicola · 3 February 2021

★★★★★ 5/5

Google

100% would recommend Abbott's To my friends and family. Managed to get my flat quicker and much easier without any problems. Would definitely use Abbott's to get accommodation againPositiveResponsiveness, Quality, Professionalism, Value

Rakin · 23 October 2020

★★★★★ 5/5

Google

I have been looking for a property to rent for long time as because of the current situation we are all facing everything is hard to be as normal. I got the perfect help and assistance from Abbottos agency. Sheridan and Rick are very helpful and professional agents.They explained all the details that I needed and offered all their help to get me move to the flat as quickly as they could. I would recommend this agency for being professional and friendly agents. Kind regards, YaraPositiveProfessionalism

Yara · 23 October 2020

★★★★★ 5/5

Google

The team offer a very personal service, and ensure that every question is answered. They are efficient, friendly and supportive and go to great lengths to match the right tenant with the right property. I have nothing but praise for the team and will continue using Abbotts in the future as I know they look after my interests as a landlord but also those of the tenants. First class service, worth every penny.PositiveProfessionalism, Value

Natalie · 23 October 2021

★★★★★ 5/5

Google

Well what can I say about these guys, only one thing, they are amazing!! I had my house up for sale with various other estate agents for six months prior to using Abbott’s with no luck whatsoever. Max used to call me very few weeks to try and get me to use them and stupidly I never switched. Until one day I decided to give them a try. Max and Derrick sold my house within one week, ONE WEEK! I only wish I had used them from the start. Don’t bother with any of the other estate agents, just go straight to the best! Thanks guys.

Louie · 4 June 2020

★★★★★ 5/5

Google

Excellent service and brilliant communication with everybody I’ve dealt with so far. It’s the third time I’ve let my property out with them and every time it’s been a good service. Anthony at the Colchester branch is very professional and been very helpful. 10/10 service. Thank you .

Jason · 4 March 2024

★★★★★ 5/5

Google

Phoebe S from the Colchester branch was simply delightful. The help she offered was very prompt and detailed. She went above and beyond to ensure that I felt supported with the process and communicated exceptionally well. Thanks for all your help Phoebe.

Aisha · 24 June 2024

★★★★★ 5/5

Google

Well what can I say about these guys, only one thing, they are amazing!! I had my house up for sale with various other estate agents for six months prior to using Abbott’s with no luck whatsoever. Max used to call me very few weeks to try and get me to use them and stupidly I never switched. Until one day I decided to give them a try. Max and Derrick sold my house within one week, ONE WEEK! I only wish I had used them from the start. Don’t bother with any of the other estate agents, just go straight to the best! Thanks guys.

Louie · 9 February 2020

★★★★★ 5/5

Google

100% would recommend Abbott's To my friends and family. Managed to get my flat quicker and much easier without any problems. Would definitely use Abbott's to get accommodation again

Rakin · 12 August 2020

★★★★★ 5/5

Google

Love the experience with abbots for my moving to new place. I was surprised by their professionalism. Specially Chloe and Nathenial are both very helpful and friendly. Highly recommended.

Fizza · 6 December 2024

★★★★★ 5/5

Google

I have had the pleasure of Spencer Bartley helping us get our dream home and he was always on hand to guide us through the mortgage in difficult times. He always put us at ease and even on exchange and completion he gave us a curious call to congratulate us. Thank you for all your help and you have a great team at the colchester branch.PositiveResponsiveness, Quality, Professionalism, Value

Angela · 23 October 2021

★★★★★ 1/5

Google

Awful company! Messed me around with the house viewing. Originally planned for Monday but had to phone them up because they sent me the wrong details. Then rang me on the day to tell me they couldn’t get into the property. By the time we arranged another house viewing, the property had already been taken. DO NOT USE THIS LETTINGS AGENCY.

Tom · 3 October 2022

★★★★★ 5/5

Google

Thank you to Max and Derek for all their help and advice during the sale of my flat. Always approachable and friendly. Many thanks to you both.

Graham · 11 September 2019

★★★★★ 5/5

Google

Have been dealing with Nathaniel and Chloe whilst moving in today. The service I have received has been exceptional and would happily recommend them going forward

Ryan · 4 November 2024

★★★★★ 5/5

Google

Amazing experience end to end. Great customer service unlike that that so many others offer.

Elliott · 13 February 2026

★★★★★ 5/5

Google

Went in to Abbotts Colchester as am looking for a new agent to assist me and spoke with the lettings manager Nathaniel who was very helpful and explained the full management take over process and I feel assured that if I go with Abbotts I will be in good hands

Maria · 12 January 2025

★★★★★ 5/5

Google

Anthony, who recently joined the Abbotts Colchester branch, is very helpful in the letting process to ensure it is very smooth. He is professional, responsive and keeping me informed of the progress. Excellent service!

Iris · 4 March 2024

★★★★★ 5/5

Google

Can highly recommend Abbott’s. Andrew went above and beyond to secure our new tenancy. Can’t thank him enough

Claire · 24 February 2020