Abbotts Countrywide Colchester reviews

★★★★★ 5/5

Google

Having used other letting agents in the past and being left disappointed, I used Google reviews this time and decided to try Abbotts Colchester. Not only were they more reasonably priced than other agents, but their service was exceptional. Every part of the experience was so well handled right up to the point of the new tenant moving into my property. There were regular updates, help with issues I had relating to my exiting tenant and I really felt they wanted to find the best tenant for me - which they did! I have already recommended them to friends with rental properties and I will certainly be using them next time I need to re-let.PositiveResponsiveness, Quality, Professionalism, Value

Lucy · 23 October 2021

★★★★★ 5/5

Google

My overall experience with Abbotts in Colchester has been very good. Their services are professional, very efficient and generally great when it comes to customer care. I dealt mainly with the letting negotiator Sheridan whilst trying to organise renting a property and she was great. Very informative and her communication with me regarding the whole process has been brilliant. I don't really have a bad word to say about my experience with the company, overall I'm really satisfied with the service I received.PositiveResponsiveness, Quality, Professionalism

Liamjkp · 23 October 2021

★★★★★ 1/5

Google

After letting our property with Abbotts for many years and received excellent service and support from Sheridan, we decided to sell our property through Abbotts in Colchester. This was a big mistake. The Sales team were poor in every way. The first advert on Rightmove was put out in a rush, and the photographs were awful and there weren't any room measurements. It took weeks to improve the photographs and include the correct measurements. We had to show clients and Surveyors around the property because the Sales team would not attend. Phone calls were not answered either. When the Sale fell through, the Vendor called us,butno-one from the Sales Team contacted us . Our emails and phone calls went unanswered. So, after a very frustrating time with Abbotts in Colchester, we are marketing our Property elsewhere.

Scarletto's · 11 September 2021

★★★★★ 5/5

Google

I cannot thanks Jason and Michael enough for helping me with my sale and move. Without them I don’t know what I would have done! I’m so glad I went with abbots, they had my back from start-finish. Thankyou again x

Natalie · 22 September 2024

★★★★★ 5/5

Google

I contacted Abbots about viewing a property and spoke with Nadia, who was really helpfull and supportive without being pushy or intrusive, offered all the services and advice we needed, and made looking for a new home less daunting.

Karen · 13 March 2026

★★★★★ 5/5

Google

Amazing estate agents .. really helpful .. always responsive .. never had a problem .. Iv been with them the past 2 years and I’m sad to leave them as moving to a bigger property with different agents .. but would highly recommend Abbott’s .. little tip... ask to speak with RICK.. he’s the best employee there ! Really nice guy! Very professional easy to talk to and he dealt with everything I needed to be sorted with excellence! :)PositiveResponsiveness, Quality, Professionalism, Value

Dominique · 23 October 2020

★★★★★ 2/5

Google

Really quite disappointing with the service I received. I was going for the new PF development and was told that there were plots available and i had to be quick if i wanted them. I complied and got my paperwork back almost instantly. Only to then be ignored when chased up on the plots as i was ready to reserve in that moment. I chased over 4 times and sent emails and didn't get a reply yet waited 3 weeks to get nothing. The only person heading up the development seemed to not know what was going on with the plots and believed they were available yet everyone else in the office had told me they were gone. Transparency is key when dealing with customers, if the plots were gone or still going through applications thats fine. But to be told they were available and then to be ignored for weeks on end and not followed up with isn't acceptable.

Tia · 11 September 2020

★★★★★ 3/5

Google

Have spent the last 8 days trying to reserve a new build plot that is being advertised with Abbotts. Everything we were asked to do was done either the same day or within 12 hours of being requested. We were financially qualified within 24 hours and ready to reserve. We chased and chased and chased to no avail. We didn't anticipate having to chase Abbotts for a week to reserve the requested plot only to then throw in the towel because a complete lack of faith in the new home site they are representing. We were continuously told the new home site hadn't got back to them, fair enough.... however the nail in the coffin was on the 08th day from initial enquiry when I had a call to say "Are you still interested because if not we have someone else who wants to reserve it"..... Hang on, haven't I been the one chasing you for reservation for over a week!? Then because I've been sent an email and not responded within 4 hours I'm being told to hurry up! All I will say is if they do have someone wanting the plot they are more than welcome to it and wish them all the very best in reserving it, perhaps this time it will go through quicker than a week!! Reserved a plot today with another developer whereby the property was viewed and reserved within 4 hours as we expected it would have been with Abbotts. I won't leave an unfair review and have therefore left 3 stars as Spencer was a nice chap, gave time to explain things when asked and seemed professional. Have knocked 2 stars off for the complete run around over the last week, lack of organisation including being sent a reservation form with one price only to then have to sign the same form with a higher price, and also the final phone call received advising someone else wanted the plot when we had been chasing a week to reserve and still were at the time of the call! Makes me wonder if they had a preferred application, perhaps from someone without a chain and wanted to push on with them instead, who knows!?

Rhys · 30 July 2020

★★★★★ 5/5

Google

I can't recommend Abbotts Colchester enough! They are an incredibly professional and friendly team and I could not have purchased my home without the help of Spencer and Max. Spencer went above and beyond to ensure we could move into our first home before Christmas. He communicated with me every step of the way and that made me feel at ease. If you're looking to purchase/sell your home, these guys have been incredible! Thank you all again for everything you've done for me!

Islay · 30 July 2020

★★★★★ 5/5

Google

Spencer and Luke worked wonders with the sale of my property, I had been on the market with another agent for several months with very little interest and was getting very disheartened with the whole property thing, Luke made me feel very valued when he came to see me and Spencer found me a buyer and kept me updated at every stage of the sale, I cannot thank both of them enough.PositiveResponsiveness, Professionalism, Value

Jo · 23 October 2021

★★★★★ 5/5

Google

After having a previous bad experience with an agency the idea of moving was stressful. However, Sheridan at Abbott’s, from the first phone call was reassuring, helpful and professional and made our move a lot more relaxing. Both Sheridan and Rick were responsive throughout the process and we are so thankful for all their help. Sheridan is such an asset to Abbott’s and she really put us first, so thank you.PositiveResponsiveness, Quality, Professionalism, Value

Maisy · 23 October 2021

★★★★★ 5/5

Google

Letting Staff were very friendly - from walking into the office to viewing especially Chloe, really generous with time, and willing to go above and beyond to secure property. Would definitely recommend them!

Matthew · 4 November 2024

★★★★★ 5/5

Google

I can't recommend Abbotts Colchester enough! They are an incredibly professional and friendly team and I could not have purchased my home without the help of Spencer and Max. Spencer went above and beyond to ensure we could move into our first home before Christmas. He communicated with me every step of the way and that made me feel at ease. If you're looking to purchase/sell your home, these guys have been incredible! Thank you all again for everything you've done for me!

Islay · 11 December 2019

★★★★★ 5/5

Google

Michael recently carried out a valuation on my property and I was extremely impressed with his professionalism and knowledge. He was punctual, well-prepared, and took the time to explain the valuation process clearly and honestly. His …

Richard · 13 February 2026

★★★★★ 5/5

Google

We found Mike to be exemplary in his professionalism, advice, preparation and understanding of not just the logistics but the emotional aspects of choosing to move house. A star for Mike!

Anthony · 30 March 2026

★★★★★ 5/5

Google

At the beginning I was rather apprehensive but the polite, professional and delightful gentleman, whos name is Michael and something unpronounceable, put me at ease. Throughout our meeting he was attentive and understanding. This young …

Val · 13 February 2026

★★★★★ 5/5

Google

Just used Anthony Pembroke Abbots Colchester to move into a rental property. Moving to a different city is normally a rough experience, but Anthony made it a quick and smooth experience by being a total professional. Highly recommend and would use again

Adam · 24 February 2024

★★★★★ 1/5

Google

Very poor I have left numerous messages no body will answer phone I sold my flat they are nearly 3 months ago for the estate agents saying phone me last week too say my solicitor has not got my paperwork but another solicitor has received it e mail proof an absolute joke

John · 13 August 2025

★★★★★ 5/5

Google

Chloe was very attentive to my request and did all she could to get me my desired house. Thank you so much Chloe

Damilola · 23 December 2024

★★★★★ 5/5

Google

Georgia and Anthony were incredibly helpful and made our move very easy. They were friendly, accommodating and were in constant contact to keep us up to date! Wouldn’t hesitate to recommend them to anyone!

Hollie · 25 May 2024

★★★★★ 5/5

Google

Couldn’t recommend Abbots enough! The whole team is great at what they do ensuring you feel at ease throughout the whole process. Rhys Smith helped me find my perfect first home and made everything go through efficiently and effective I honestly can’t thank him enough highly recommend!!

Carla · 16 July 2023

★★★★★ 5/5

Google

Michael Christodoulou paid as a visit to value our house 🏡 as we have just made a few renovations and we wanted to know what impact these had on the value of the house. …

Giuliana · 13 December 2025

★★★★★ 5/5

Google

Anthony has been excellent, he made sure the process for taking on the tenancy was smoothly done and kept me aware of progress at all times. Nothing was too much trouble for him. Very impressed.

Juli · 24 February 2024

★★★★★ 5/5

Google

Chloe has been amazing, friendly and helpful, thank you so much ! :)

Aidan · 16 December 2024