Every review we hold for the Colchester office, from every platform, shown as written. First names only.
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5/5
GoogleFantastic, I rent properties for a living and I have yet to meet a more friendly professional team than Abbots Colchester, the last property they rented for me went up for rent on a Wednesday and was rented the same day, my new tenants were also singing there praises and remarked on how easy the whole process was and how reasonable there prices were compared to other local agents, "I tip my hat to you all" thank you.
Clive
JackHam Β· 11 December 2015
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5/5
GoogleExcellent service. Everything was easy and went smoothly, from the viewing, to the letting process and the moving in. Always helpful and supportive for any kind of issue.
Highly recommended!
Ben Β· 10 December 2016
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5/5
GoogleFriendly and helpful team. Good service with good value prices. I had considered a number of lettings agents and Abbotts were the most professional and provided me with confidence that my house was being let to decent tenants.
Jackie Β· 4 February 2021
Agent replied
Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.
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5/5
The Trusted Agent LandlordGreat service!
Sheridan was excellent!! Can't say enough good things about her and how easy she made the whole process. Highly recommended!
Nick Β· 1 July 2021
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5/5
GoogleWe are renting out our property with them. They were incredibly helpful, informative and know what they are doing. It has been a joy to work with them for the last year so far.PositiveProfessionalism
Edward Β· 23 October 2021
Agent replied
Many thanks for your excellent 5* review. Best wishes Lucy, Customer Relations.
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4/5
GoogleOur first dealings with Brady, the manager were approx. 18 months ago. He can be totally relied upon to go the "extra mile" when any problems arise, as happened with ourselves. His knowledge of the market is first class and we feel confident when he is dealing with issues for us, We have recently recommended him to a neighbour of ours who was extremely happy with his level of service.
Overall, a good front man for the business.
Catherine Β· 11 December 2015
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5/5
GoogleI have been communicating with Sheridan in my first ever Rental. She was a star throughout. I can not sing her praises enough. Friendly, approachable, efficient, informative and extremely helpful.
Thank you.πPositiveProfessionalism
Ian Β· 23 October 2021
Agent replied
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
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5/5
GoogleRick is so knowledgable, professional and helpful! Would happily use him again recommend him to other landlords.
Jo Β· 9 February 2021
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5/5
GoogleBrady Catterwell is the best lettings agent in Essex, possibly even in the UK.
Abbotts Countrywide Lettings in Colchester is Fantastic, definitely use them!
Samuel Β· 5 June 2016
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5/5
GoogleBrady Catterwell is the best lettings agent in Essex, possibly even in the UK.
Abbotts Countrywide Lettings in Colchester is Fantastic, definitely use them!
Samuel Β· 11 December 2015
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5/5
GoogleHats off to Lyndsey and her team for their quick efficient service, rented my apartment in less than 2 weeks. Would certainly use again.
Luke Β· 11 December 2014
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5/5
GoogleI cannot fault the service from the guys at Abbotts. Manager Jordan guided me through everything in layman's terms rather than marketing spiel - for which I am very grateful. Thank you for everything! Georgie.
Georgiana Β· 14 April 2019
Agent replied
Thanks Georgie for your kind review and 5* rating. I'll ensure your comments are passed to Jordan. Best wishes, Mark
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5/5
GoogleMatthew and Chris did an excellent job and showed amazing resilience when dealing with my useless solicitor.PositiveResponsiveness, Professionalism
B Β· 23 October 2022
Agent replied Β· 30 July 2023
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleAbsolutely excellent, can't recommend them enough! Abbotts arranged an open day and my house sold immediately to a cash buyer. Gwenda helped to keep the sale moving by keeping in regular contact with all the parties involved, and was quick to offer reassurance and help to me whenever needed. Nothing is too much trouble for the the friendly and professional team at Colchester. THANK YOU :)
Linda Β· 10 December 2016
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4/5
GoogleDespite a very uncooperative and hostile site owner, abbotts staff persevered and got my property sold.
Neil Β· 3 September 2022
Agent replied Β· 30 July 2023
Many thanks for the great review. Kind regards, Lucy, Customer Relations.
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1/5
GoogleAbysmal service from start to failure from the sales department.
Need to award 1star to post!
Mark Β· 30 July 2022
Agent replied Β· 30 July 2023
Hello, we're sorry you feel this way. We'd really appreciate any further feedback which you can leave by emailing review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
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1/5
GoogleWorst estate agents ever. Recently bought a property via the Clacton-on-sea office and the entire process was a shambles from start to finish. Definitely will not be buying or selling through them again.
Winniebartlett Β· 11 December 2015
Agent replied
I am very sorry to hear that your experience of Abbotts has not been positive and I would like to thank you for drawing this to our attention. It is disappointing to hear that we fell below the high standards of customer service that we pride ourselves on. Unfortunately this review relates to our sales branch in Clacton-on-Sea, please can you contact the correct team on 01255 407003 so they can discuss your problems.
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5/5
GoogleGreat service through Abbotts. Brady was very professional making moving stress free. Thanks for all your help!
Chris Β· 11 December 2015
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5/5
GoogleHelped us find our first home, were very affective and quick to respond to any emails we had sent.amazing service.PositiveQuality
Fran Β· 23 October 2021
Agent replied
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleThroughout a very complicated and long winded sale, Jordan Burnham and Abbotts maintained an extremely high level of service and contributed significantly towards in a successful completion.
Jill Β· 10 December 2018
Agent replied
Hi Jill, thank you for your 5* review. I'm delighted that despite complications with your sale that Jordan and the team at Abbotts provided a professional and effective service to you leading to completion. Best wishes, Tracey.
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5/5
GoogleVery professional people and always responsive and supportive.PositiveResponsiveness, Quality, Professionalism, Value
Dr Β· 31 December 2021
Agent replied Β· 30 December 2024
Itβs really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
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5/5
GoogleVery professional people and always responsive and supportive.PositiveResponsiveness, Quality, Professionalism, Value
Zulfiqar Β· 23 October 2021
Agent replied
Itβs really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
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5/5
GoogleI found the service provided to me by Daniel Dale excellent - Polite, efficient and comprehensively helpful.
Tony Β· 10 December 2018
Agent replied
Thank you Tony for your 5* review. It is great to see that you found Daniel to be polite, efficient and comprehensively helpful.
Best wishes
Emma
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5/5
GoogleI was quite nervous about renting out my property for the first time whilst I was overseas. However, the lettings team at Abbotts managed my property above my expectations. The tenants had a few teething problems to start with and these were sorted out quickly and efficiently. Highly recommend...
Verity Β· 11 December 2015
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.