5/5
GoogleExcellent services throughout. They are very proactive and hard working. Would recommend.
Trusted Agent profile · Chester
National Chester reviews
★★★★★
597 reviews across 2 platforms
1, Hunters Walk, Canal Street, Chester, CH1 4EB
Part of National Residential, see every office.
National's office in Chester, at 1, is rated 4.5 out of 5 across 597 reviews on two platforms, including 266 Google reviews rated 4.5. It won Trusted Agent in The Trusted Agent 2026 awards.
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Tell us what you need and we'll put you in touch. National Residential hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chester.
Awards
The Trusted Agent 2026 results for National, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Chester office, from every platform, shown as written. First names only.
Google5/5
GoogleVery good experience from the start till completion. More help then my solicitor in getting the paperwork completed. Helped resolve external issues after the property had completed.
Agent replied · 11 June 2024
Hi Osman, thanks for your kind review and I'm glad we could help you - especially with the repairs and refurb. I hope all is going well. Thanks again, Rachel and the NatRes team
5/5
GoogleVery happy with the service I received, especially during corona. They got back to me very quickly whenever I had questions and were very transparent throughout the whole process, would recommend!PositiveResponsiveness, Quality, Professionalism
Agent replied · 11 June 2024
Hi Catherine, many thanks for your review. You were very patient, with the seller having to find a property to move to twice and then Covid coming along and solicitors going on Furlough. It all happened but we complete in the end as quickly as we could. We wish you the best of luck in your new home. Thanks, David and the Nat Res team.
5/5
GoogleHighly recommended people, very polite, reliable and cooperative. I bought a house from them and my overall experience was great... the whole staff is very proactive and responds to all your queries in a very professional way.
Agent replied · 11 June 2024
Hi Ina, thanks for your kind review. David and the team
5/5
GoogleGood communication between all parties involved
Agent replied · 11 June 2024
Hi Edirin, thanks for your kind review - you were a tenant and our purchaser agreed to keep as a tenant on the property after completion. We wish you well. Thanks David (Director)
5/5
GoogleVery helpful throughout the process of selling my house. Highly recommend
5/5
TrustpilotThe service was great and satisfying
Agent replied · 11 June 2024
Thank you so much for your kind review Minister, we are so happy you are pleased with our service. Thank you again David (Director) and the Nat Res Team
4/5
GoogleThe communication at national residential was great. They really did everything within their power to ensure that I (the buyer) got the best deal, but that the seller did too. I would definitely recommend them.
Agent replied · 11 June 2024
Hi Laura, thanks for your review. We appreciate all your help too getting the matter completed. We look forward to helping you with the refurbishment project and flat getting the conversion conforming to building regs. thanks again, National Residential
4/5
TrustpilotI have recently sold a flat through…
I have recently sold a flat through National Residential and I'm very pleased with the service they provided. They obtained a lot of viewings and always kept me updated. I would definitely recommend them.
Agent replied · 11 June 2024
Hi Christine, thanks for choosing to sell through ourselves. We had one buyer pull out due to getting cold feet with Covid but you stuck with us and we managed to resell again. We really appreciate this and I'm happy we could get you the price and speedy sale you wanted. I hope all works out for you. Thanks again, David and the Nat Res team
5/5
GoogleFantastic . Sold house in one week
Agent replied · 11 June 2024
Hi Mike, thanks for your kind review and I'm glad we could help you sell quickly. I hope all is going well. Thanks again, Rachel and the NatRes team
5/5
Googleprompt service, good with any communications so overall a good company to deal with
Agent replied · 11 June 2024
Hi Ahmed, thanks for your kind review and I'm glad we could help you. I hope all is going well. Thanks again, Rachel and the NatRes team
5/5
GoogleNational Residential are great to deal with. We found them extremely professional and helpful.
Agent replied · 11 June 2024
Hi Veronica, thanks for your kind review and for choosing ourselves to sell and we were able to sell to one of our Hong Kong invetsors who kept your tenant. I wish you the best for the future. Thanks again, David (Director) and the Nat Res team
5/5
TrustpilotHighly recommend …
This is the second property I’ve sold through national residential. I would highly recommend them as all the team work hard to ensure your property is sold quickly
Agent replied · 11 June 2024
Hi Glen, thanks for your kind review and I'm glad we could get your properties sold quickly. I hope all is going well. Thanks again, David and the NatRes team
4/5
TrustpilotGood service with less stress …
Had great service from National Residential when selling property. When property sold for slightly higher than expected they gave us extra money than original quote. They dealt with most issues, so quite a smooth sell without too much stress.
Agent replied · 11 June 2024
Hi Colin,So glad you were happy with our service! Please do email us on feedback@national-residential.co.uk if you have any further inquiries or comments about the sale of your house. I hope you're having a wonderful January!Warm regards,Rachel National Residential Customer Care
5/5
TrustpilotWe have recently used for a purchase…
We have recently used for a purchase and the service we received was good. Efficient and everything we needed.
4/5
GoogleGood communication throughout, smooth process and completed swiftly
Agent replied · 11 June 2024
Hi Andrew, thanks for your kind review and it was great to complete within 3 months with your help. Thanks again, David and the NatRes team
5/5
TrustpilotExcellent company to use.
Sold a property in December 2020 with National Residential. From start to finish their communications were swift and very responsive. Would definitely use this company again! Very good customer service people.
Agent replied · 11 June 2024
Hi Jon & Jayne, thanks for your very kind review. We sold your property in 3 days and completed your sale in 47 days and we thank you for all your help delivering such a great result. We wish you all the very best for the New Year and the future. Kind regards, David and the NatRes team
5/5
TrustpilotI had a brilliant experience with the…
I had a brilliant experience with the team and they were very helpful and supportive throughout the process. I strongly recommend them to anyone who is interested in buying or selling a property.
Agent replied · 11 June 2024
Hi Olusola. Thanks for a very kind review. We worked really well together as a team to get this over the line asap after the lock-down. I really hope you find the property you want and good luck for the future. Many thanks, David and the Nat Res team
5/5
GoogleGreat experience with excellent people
Agent replied · 11 June 2024
Hi Noreen - Thank you for your 5 star review. David (Director) & the Nat Res Team
5/5
TrustpilotExcellence
Really pleased with the service of national residential ,the staff are very helpful and moved the purchase along without problem would use them again to buy thanks for brilliant service
Agent replied · 11 June 2024
Hi Julie, , thanks for your kind review and being proactive so we were able to complete as fast as possible. We had some challenges and delays but you remained patient throughout. Thanks again and good luck. David and the NatRes team
5/5
GoogleFast service and kept informed on regular basis, would use again and thank you to all the staff for fast completion john
Agent replied · 11 June 2024
Hi Joh, thanks for choosing NatRes to sell your property. I'm glad we were able to get a sale in 6 days and complete 46 days later. We wish you all the best. Thanks, David (Director) and the team
4/5
TrustpilotGood communication throughout
Good communication throughout, smooth process and swiftly completed
Agent replied · 11 June 2024
Hi Andrew, thanks for your kind review and it was great to complete within 3 months with your help in the current challenging market. Thanks again, David and the NatRes team
5/5
GoogleGreat communication throughout and they really went the extra mile to get the purchase done when dealing with a difficult finicky seller. Would happily purchase again through them.PositiveResponsiveness
Agent replied · 11 June 2024
Hi Tommy (Dylan) - thanks for your kind review and for all your assistance to complete quickly - within 33 days - even with challenging tenant and sellers changing circumstances. We wish you the very best of fortune with your new investment and a Happy New Year. Thanks, David and the NatRes Team
4/5
GoogleI would recommend using National Residential to sell your house. After many months of using estate agents and with no luck, National Residential did actually sell my house and it was relatively straight forward and stress free.
Agent replied · 11 June 2024
Hi Georgia, thanks for your very kind review and choosing National Residential to sell your home. Hope all is going great! Thanks again, David (Director) and the team
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Questions about National Chester
Has National won any awards?
Yes. In The Trusted Agent 2026 awards: National, Chester won Trusted Agent.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. National Residential hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chester.
