Trusted Agent profile · Chester

National Chester reviews

★★★★★ Excellent

597 reviews across 2 platforms

1, Hunters Walk, Canal Street, Chester, CH1 4EB

Part of National Residential, see every office.

National's office in Chester, at 1, is rated 4.5 out of 5 across 597 reviews on two platforms, including 266 Google reviews rated 4.5. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.5 / 5

266

Reviews on Google

This office

Trustpilot logo

331

Reviews on Trustpilot

This office

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Awards

The Trusted Agent 2026 results for National, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Chester office, from every platform, shown as written. First names only.

5/5

Google

Excellent service provided by National Residential Estate Agents throughout , from start to finish. Thank you.

Gary · 17 April 2025

5/5

Google

A very good service with good line of communication throughout the process. I would highly recommend.

Ian · 17 April 2025

5/5

Google

Very quick sale, excellent service throughout. Highly recommended.

Hugh · 18 July 2025

5/5

Google

Tom an David are very proactive in dealing with any issues immediately. As with any purchase of property there are snags but were quickly and efficiently dealt with. Hope to do more business in the near future.

Paul · 12 June 2021

Agent replied · 11 June 2024

, thanks for your kind review and being proactive so we were able to complete as fast as possible. We had some challenges and delays with resolving the redemptions and getting the stat declaration but you remained patient throughout. Thanks again and good luck. David and the NatRes team

5/5

Trustpilot

Purchase of Property

Dave and his Team were very professional with my purchase. From the very moment I started to show interest to after completion they were on hand to answer all my questions. Needless to say we completed in just 4 weeks.

Tommy · 27 September 2020

Agent replied · 11 June 2024

Hi Tommy, thanks for your kind review and I really hope the property works out for you. Thanks again, David and the Nat Res team

5/5

Google

Excellent firm to deal with and buy my new flat from. Rachel did a great job for me. Thanks. Luke

Luke · 12 June 2023

Agent replied · 11 June 2024

Hi Luke, thanks for your kind review and for choosing to purchase from ourselves through our modern auction and I wish you the best for the future. I have passed your regards onto Rachel and the team. Thanks again, David (Director) and the Nat Res team

5/5

Google

i had a very good experience dealing with Tom looking forward for further deals

Yakov · 14 November 2023

Agent replied · 11 June 2024

Hi Yakov - Thank you for your 5 star review. We hope you are pleased with your purchase. Thanks again. David (Director) & the Nat Res Team

5/5

Trustpilot

Very quick sale

Very quick sale, excellent service throughout. Highly recommended.

MR · 7 July 2025

5/5

Google

from the begining of the journey to the end everything was dealt with very proffesinally all the staff are very courteous and helpfull. we had nothing to do,they handled everything thankyou so muchPositiveResponsiveness, Quality, Professionalism, Value

Helena · 12 June 2021

Agent replied · 11 June 2024

Hi Helena, thanks for your kind review. I am glad we were able to sell a non-standard construcion property even with a tenant who stopped paying the rent. We were only able to do this with your support to hold back some funds to resolve the issues so thanks for being so supportive. I will keep in touch. Thanks, David and the Nat Res team

5/5

Google

We was a tenant in the property that was up for sale and they was brilliant in all aspects

Kath · 12 June 2023

Agent replied · 11 June 2024

Hi Kath, thanks for your very kind feedback and its always great when we can find a win-win solution for the tenant in the stressful times when selling. All the best, David and the team

5/5

Trustpilot

Excellent service

Efficient, friendly and knowledgeable staff. House was sold and completed expeditiously. Fabulous customer service and great communications throughout. I would highly recommend and would certainly use again.

Barrie · 23 September 2018

5/5

Google

Very professional and kept me informed weekly as to the progress of the sale

Bernard · 15 October 2023

Agent replied · 11 June 2024

Thank you for your kind review Bernard and thank you for choosing us to sell your property. Thanks again David (Director) & the Nat Res Team

5/5

Google

Professional, extremely helpful and went above and beyond to get me the best deal.

Anna · 15 October 2023

Agent replied · 11 June 2024

Hi Anna - Thank you for your 5 star review. We hope you are pleased with your purchase. Thanks again. David (Director) & the Nat Res Team

4/5

Google

I have recently sold a flat through National Residential and I'm very pleased with the service I received. They obtained a lot of viewings and kept me very well informed. I would definitely recommend them.

Christine · 12 June 2021

Agent replied · 11 June 2024

hi christine, thanks for choosing to sell through ourselves. We had one buyer pull out due to getting cold feet with Covid but you stuck with us and we managed to resell again. We really appreciate this and I'm happy we could get you the price and speedy sale you wanted. I hope all works out for you. Thanks again, David and the Nat Res team

5/5

Google

I would definitely recommend this Agency. The sale was stress free thanks to the efficient and competent team. I'm very happy with the service I received and will be using them again in the future

Rajni · 12 June 2021

Agent replied · 11 June 2024

Hi Rajni, - thanks for your kind review and glad we could help you with your sale. Please keep in touch if we can help you further. Thanks again, David and the NatRes team

5/5

Trustpilot

Very efficient service and support

Very efficient service and support. Excellent communication from start to finish and a pleasure to deal with.

Graham · 23 July 2023

Agent replied · 11 June 2024

Hi Graham, thanks for your kind review. With your help we were able to sell a block of 6 flats in Mold in 15 days and complete just 58 days later. Thanks again and all the best. David and the NatRes team

5/5

Trustpilot

Great agency

I would definitely recommend this Agency. The sale was stress free thanks to the efficient and competent team. I'm very happy with the service I received and will be using them again in the future

Rajni · 28 May 2021

Agent replied · 11 June 2024

Hi Rajni, - thanks for your kind review and glad we could help you. Please keep in touch if we can help you further. Thanks again, David and the NatRes team

5/5

Google

National Residentional did exactly what they said they were going to do which can be rare for an estate agent! They were also flexible to our specific needs and put a lot of work into getting our purchase over the line.

David · 13 June 2019

Agent replied · 11 June 2024

Hi David! Thanks for your kind review and also for all your hard work and efforts to get the sale completed. You and Rachel were very proactive and full of ideas and suggestions so it worked! I really wish you both all the very best with your new home! Thanks again, David (Director)

5/5

Trustpilot

From the first phone call about…house sale

From the first phone call about registering my property with yourselves to the last conversation with Clare everything was taken care of! Thank you.

Gary · 20 November 2024

5/5

Google

Brilliant company . Does exactly what it says it’s going to do . Fast , efficient, friendly and very professional . I would highly recommend this company .

Denise · 12 June 2022

Agent replied · 11 June 2024

Hi Denise, many thanks for your kind review and for your help and support completing the ale quickly. We all wish you the very best of luck for the future. Thanks again, David and the NatRes team

5/5

Google

Hi During the last 4 months David &Tom have worked tirelessly to get my property sold for the best price and I would recommend them hold heartedly, They always kept me informed during the process of the sale.

Harvey · 12 June 2020

Agent replied · 11 June 2024

Hi Harvey - yes what a mammoth completion it was - however you were awesome with patience and sticking with it. We overcome all the obstacles and got your short lease & tenanted property completed in the end. Thanks again and good luck! David and the team

5/5

Google

I had a brilliant experience with the team. They were very good, supportive and professional throughout the whole process. I strongly recommend them to anyone who is interested in buying or selling of a property.PositiveResponsiveness, Quality, Professionalism, Value

Olusola · 12 June 2020

Agent replied · 11 June 2024

Hi Olusola - thanks for your kind review. I hope everything works out for you and you find the perfect new home. Many thanks - David and the Nat Res team

1/5

Trustpilot

Poor data practice: Couldn’t exit the mailing list

I can’t exit the mailing list, which I never signed up to. Clicking unsubscribe just takes you to their contact us page.

Fi · 18 January 2023

Agent replied · 11 June 2024

Hi Fe,Please email me your details to: david.coughlin@national-residential.co.uk. Our unsubscribe pages/links were recently updated to allow buyers to set their preferences and/or unsubscribe and this created a temporary bug. We apologize for any inconvenience caused.This has now been resolved, any further problems please do reach out!We wish you all the best,David and the NatRes team.

5/5

Google

National Residential delivered exactly what they promised. I was very impressed with the professionalism with which they handled the sale of my property. The entire process was transparent, simple, fast and professional. I would recommend them to my friends and family any time.

Horace · 13 June 2017

Agent replied · 11 June 2024

Hi Horace, thanks for your kind review and choosing National Residential to sell your home. Hope all is going great! Thanks again, David and the team

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Questions about National Chester

Has National won any awards?

Yes. In The Trusted Agent 2026 awards: National, Chester won Trusted Agent.

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Tell us what you need and we'll put you in touch. National Residential hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chester.

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