National Residential Chester reviews

★★★★★ 5/5

Google

We purchased a flat through National Residential and were extremely satisfied in their service. They were always available on the phone or by email and there were constant updates regarding the progress. They were helpful in liaising with both my mortgage broker and Solicitor to keep them in the picture regarding any changes/updates. They made numerous promises regarding the purchase and kept them all. All in all we were very impressed. We would not hesitate to sell through them as well.

Sue · 13 June 2019

★★★★★ 5/5

Google

I was purchasing my first house, and I felt like I got on really well with all of the team at National Residential. They always kept me in the loop and I was able to call any time and get a response quickly which puts your mind at rest when your putting all your money on the line! They even put me in touch with a really good solicitor as mine was too expensive and couldn't help with the type of sale. Have already recommended them to a friend who wants to sell their home and as far as I'm aware everything was quick and easy on the other end 😄

Ozzi · 13 June 2019

★★★★★ 5/5

Trustpilot

National Residential

We used National Residential for the first time so were not sure what to expect. We found them to be very proactive in our purchase. As they were happy to be involved with all parties including mortgage brokers and Solicitors it meant that everyone knew exactly what was happening. A special mention must be made of David who sent both text and email updates which definitelyhelped both parties. They were true to their word with everything they said. We would not hesitate in using National Residential again whether buying or selling.

Sue · 29 May 2019

★★★★★ 4/5

Google

Straightforward purchase via auction without the traditional auction jargon attached to the purchase. We agreed a purchase price on the property that was up for auction and it was sold to me with no excess fees that comes with traditional auction. Majority of the team members were helpful and efficient. Abbie especially kept me fully informed and chased up solicitors and vendor to speed up the process.

Violet · 12 June 2022

★★★★★ 5/5

Trustpilot

I was purchasing my first house

I was purchasing my first house, and I felt like I got on really well with all of the team at National Residential. They always kept me in the loop and I was able to call any time and get a response quickly which puts your mind at rest when your putting all your money on the line!They even put me in touch with a really good solicitor as mine was too expensive and couldn't help with the type of sale.Have already recommended them to a friend who wants to sell their home and as far as I'm aware everything was quick and easy on the other end 😄

Graham · 14 May 2019

★★★★★ 5/5

Trustpilot

Excellent

Very good experience with National Residential, never imagined buying our first property on an online auction however the process was straight forward and felt very secure. Any issues that arose mainly due to previous owners/tenants, the team were quick to provide us with an update and possible solutions. We felt the entire process was generally swift and went well. I feel that National Residential exceeded our expectations, especially with ensuring the property was completely emptied of belongings prior to exchange. Anyone who has any doubts about buying a property online or via National Residential should dismiss them.

Katrina · 14 May 2019

★★★★★ 5/5

Trustpilot

A faultless service from National Residential.

National Residential have been brilliant from the start to completion day. Effectively liaising between the seller and myself, we were able to negotiate a sale that was mutually agreeable.They have ensured that I remained up to date with the progress of the transaction throughout and worked tirelessly to speed things up and ensure effective communication with all parties. I wouldn’t hesitate to recommend thier service and will definitely use them in the future should the need arise. Thanks to all at National Residential Chester!

Beth · 27 March 2019

★★★★★ 5/5

Google

These guys did an amazing job from the start to finishing with buying my HMO property David was always happy to answer any questions and give advice when needed

Alex · 12 June 2020

★★★★★ 5/5

Google

Fantastic service from start to finish, great communication and nothing too much trouble for David, Ben, Kash and the team. Thanks guys and a happy Christmas. Trevor & Jane

Trevor · 12 June 2020

★★★★★ 5/5

Google

Recently bought a house through National Residential. No problems. Everything went well and quickly. Nice and professional service. Once again thanks to whole team especially David. I really recommend.

Dariusz · 12 June 2020

★★★★★ 5/5

Google

This is the best estate agent we have ever met. The process was a bit more complicated than a standard residential property. But eventually we met the deadline due to David's efficiency and excellent communication among the solicitor, broker and the vender. Even after our purchase, the team still looked after us and assisted us to sort out futher issues. We were really pleased with all their assistance and professional advice. Looking forward to our future cooperations.

Joyce · 12 June 2020

★★★★★ 5/5

Google

After being warned off 'quick sale' on-line Estate Agents, I went to National Residential as a last resort, Thank goodness I did, this company and all the staff are amazing, They got me more then I asked for, in the time limit I set. Everything from beginning to the end of the process, was easy, fast and very simple. I was dealt with respectfully, friendly and quickly. I can't praise this company enough, and would recommend them to anybody.

Lynne · 13 June 2019

★★★★★ 5/5

Trustpilot

Excellent friendly service and great hand holding skills.

From the moment I contacted the team at National Residential they were with me all the way. We agreed a valuation, and as I do not live in the UK they took care of all viewings and access to the house. If I had any questions they were there to help and I cannot praise them highly enough. I would recommend National Residential to everyone.

Caroline · 28 July 2022

★★★★★ 1/5

Trustpilot

I wanted to sell my property as soon as…

I wanted to sell my property as soon as possible so National Residential came and viewed it. They quoted for their estate agent service and their cash price. I decided to go with the cash price. I was assured by the valuer it wouldn’t change as he had discussed it with the office when at the property. I signed the paperwork and about 2 days later they tried to drop the offer by 20k as they could no longer afford to pay me what they quoted. Despite having worked the figures out previously. They then said they want to sell it on the open market for about 50k more to still give me 20k less. They then said they would pay me half upfront and half later. They jeopardised my purchase and I steered well clear. Completely unprofessional company. Steer clear! They will put your house on the market for what you could get but give you far less. Stick with a normal estate agent.

McGoochy28 · 11 September 2018

★★★★★ 5/5

Trustpilot

My experience with National Residential…

My experience with National Residential was fantastic! They kept me updated throughout the whole process. Everything went well. I will recommend them to anyone

Taiwo · 8 June 2021

★★★★★ 5/5

Trustpilot

Strongly recommend National Residential

Strongly recommend National Residential. The team were extremely honest and professional from start to finish. Always kept upto date throughout the process. Thank you David and your team.

Lee · 6 June 2020

★★★★★ 5/5

Trustpilot

These guys did an amazing job from the…

These guys did an amazing job from the start to finishing with buying my HMO property David was always happy to answer any questions and give advice when needed

Alex · 25 January 2020

★★★★★ 5/5

Trustpilot

Fantastic service from start to finish

Fantastic service from start to finish, great communication and nothing too much trouble for David, Ben, Kash and the team. Thanks guys and a happy Christmas. Trevor & Jane

Trevor · 19 December 2019

★★★★★ 5/5

Trustpilot

Rachel was the best

Rachel was the best. She kept us informed daily. She would chase and investigate above and beyond her job. Highly recommend!!

Leah · 25 November 2021

★★★★★ 4/5

Trustpilot

Quick and straightforward purchase

Straightforward purchase via auction without the traditional auction jargon attached to the purchase. We agreed a purchase price on the property that was up for auction and it was sold to me with no excess fees that comes with traditional auction. Majority of the team members were helpful and efficient. Abbie especially kept me fully informed and chased up solicitors and vendor to speed up the process.

Violet · 13 March 2022

★★★★★ 5/5

Trustpilot

Great Experience!

Professionals, Helpful, as first time buyer at first it was scary, but these guys helped throughout the process and made it as easy as possible! Definitely recommend. Thanks Guys!

Mr · 17 October 2019

★★★★★ 5/5

Trustpilot

Very smooth transaction

Very smooth transaction from start to finish. Was kept informed of progress throughout the sale. Very professional. Would highly recommend.

Christine · 15 December 2021

★★★★★ 1/5

Google

Time waste! Spoke to NW London valuer, who estimated my property "100 % market value" i.e reserve price at 75%-80% of what my own in depth market research, supported by several local agents and based on previous sales in same development have shown. After suggesting I could sale my property at this price within 48 hours to various cash-buying schemes, Ben hang up on me with a "Good Luck". Same to Ben and whoever decides to use their services. In response to National Residential: Nothing wrong with "bad news" if they are true. I did sell my property, granted, it took longer than expected, due to a seasonal and "Post-Brexit" market slowdown (supported by constant monitoring of marketed/reduced in price/sold prices) way above your agents valuation. I have nothing against your model as long as it not based on misrepresentation and deception. If you offer to buy a property at 75% someone might be interested, but do not advertise to buy it @100% or eventually, you might be caught up by someone with in-depth knowledge of 1967 Misrepresentation Act.

Dmitriy · 13 June 2017

★★★★★ 1/5

Trustpilot

Promises Above and Beyond, then can't deliver...

We used this company to try sell our home for us. They gave a good valuation initially, then within 10 days of it being on the market they asked us to reduce the price by £30/40 grand. Easy when it's someone else's money. The guy on the phone said this is not a scam honestly!! We declined and they took it off the market immediately. So much for 28 days. Each and every member of staff we dealt with were rude and barely said goodbye before hanging up. They are more suited to selling two up two downs in Merseyside, and beyond!! Steer clear of this bunch unless you want them to sell your garden shed, which they probably couldn't do either...

JB · 17 November 2016