Beresford Adams Chester reviews

★★★★★ 5/5

Google

We are some distance from Chester so it is very reassuring to know that we can rely on B.A. in the form of Debra Mason to help get problems such as plumbing issues resolved with minimum fuss. Debra is very conscientious and thorough and inspires confidence that the property will be properly managed.

John · 29 July 2019

★★★★★ 5/5

Google

My brother and I would like to thank the sales team who assisted during the sale of our property. We have would also like to express our thanks to Katrina in the Beresford office. She was always pleasant, extremely helpful and very supportive throughout the sale which at times was very stressful.

Carole · 29 July 2019

★★★★★ 5/5

Google

The service given by the lettings team, in particular George was superb. He was always went above and beyond, no matter how big or small the query was. The whole team were easy to deal with and made the process so much simpler!PositiveResponsiveness, Professionalism

James · 26 August 2021

★★★★★ 5/5

Google

The service given by the lettings team - in particular Lindsey - is fantastic. She really does go above & beyond to assist with every query, provide advice where necessary, and generally helps out on every issue. She ensures the process is as smooth & simple as possible - highly recommended.

Hollie · 31 July 2019

★★★★★ 5/5

Google

Very happy with the service we received when renting a property from Beresford Adams. Any issues whilst we were there were dealt with promptly and the comunication post rental has also been top notch.

Adrian · 13 June 2025

★★★★★ 5/5

Google

Currently purchasing a property through Beresford Adams. Exceptional customer service so far from the team, especially Amy. She's helped us a huge amount which we're extremely grateful for. Really easy to deal with and nothing is too much of an ask.PositiveResponsiveness, Professionalism

Kate · 21 June 2021

★★★★★ 5/5

Google

After deciding to sale our home, we were most impressed with Beresford from our initial meeting. They offered a realistic price for our property and handled all viewings, which was imperative for us with a newborn. Our house sold very quickly and we were very happy with the communication moving forward. The team went above and beyond on occasion & were a pleasure to deal with over email, telephone and when popping in. They made the whole process very stress free from a sales perspective. Thank you!

Kirsty · 2 November 2022

★★★★★ 5/5

Google

Laura was a very helpful member of the team dealing with my rental property, would definitely recommend her

Katy · 25 October 2023

★★★★★ 1/5

Google

Shocking estate agents. As a landlord they cost me significant sums of money and I ended up having to take them to small claims court because they took the option to simply ignore their customer and never call back when they promised. The last straw was when they emailed me by mistake thinking they were emailing the tenant advising them to contest legitimate costs I had incurred because they would help get them out of it! Absolutely shocking outfit. Seriously, use any other estate agent before you use Beresford Adams I think it's telling that you find the time to reply to this but never reply to phone calls and emails directly. Disgusting.

Adam · 30 July 2022

★★★★★ 5/5

Google

I have recently received excellent service from Beresford Adams Chester. My agent was Jaydon Snelus and she was so friendly and informative. She had no trouble meeting me at the property 3 times and each time walked around with me chatting through decorating ideas! I found this really personable as I have been to other agents who don't even bother showing you around! I would 100% recommend Beresford to buy from. Even when I collected the keys, all of the girls in the office were so lovely! Thanks again Jaydon I really appreciate all of your help through my buying journey!

Katie · 30 July 2022

★★★★★ 5/5

Google

We recently used Beresford Adams to rent a house in Chester. The service provided was exceptional: …

Adam · 13 October 2025

★★★★★ 1/5

Google

They have a 3 bedroom house listed using descriptions such as "A spacious front room" and "family bathroom". But when I rang up they said no children as the property was too small! This just goes to show the drivel that comes out of estate agents' mouths. How can the front room be "spacious" and the bathroom be "family" if it's too small and no children? The advert was completely misleading and discriminatory in contravention of the Equality Act 2010 as it discriminates on the basis of age.NegativeProfessionalism

Mehran · 21 June 2022

★★★★★ 5/5

Google

Recently bought a house via Katrina at Beresford Adams Chester, couldn't have asked for a more straight forward person to deal with. Really honest and easy to deal with for those who like to get it done. Thanks Katrina!

Mike · 16 April 2021

★★★★★ 5/5

Google

Excellent service. We were guided carefully and given fair advice as we negotiated our sale . Sophie was particularly helpful and reassuring which made a huge difference to us. Thank you to a great team.PositiveResponsiveness, Quality, Professionalism

CERI · 26 August 2021

★★★★★ 5/5

Google

Thank you to the team, especially Jessie and Melissa, for all your help during the course of our purchase.

Eleanor · 31 May 2023

★★★★★ 5/5

Google

Was very happy with the overall experience, kept me updated the whole way. Super friendly and approachable. Would highly recommend. Melissa was a pleasure to speak to!

Rhianne · 30 July 2022

★★★★★ 5/5

Google

Absolutely fantastic service, especially Katrina and Amy have been extremely helpful! Great contact, always providing support when needed. We’ve gone through very long and difficult process of buying a house but they’ve made our experience better. Thank you once again!

Daria · 30 December 2018

★★★★★ 5/5

Google

I went to see a property in Upton with Amy at the end of March, she was great, very knowledgeable about everything to do with the property and the area, really helpful and easy to talk to. I had an offer accepted and was in touch with Amy over the course of the next couple of months. I knew that if I contacted the office and asked to speak to Amy, she would call me back as soon as she could, without fail - this really offers a sense of comfort as you know any query or issue is going to be dealt with quickly and professionally. Nothing was too much trouble for Amy, if she didn't have the answer, she would come straight back once she did. I found all of the team really friendly, responsive and friendly, I would highly recommend all of the Chester team of Beresford Adams to anyone buying a property in this area. The process of buying a house is a stressful one so it's nice when one of the parties you deal with takes that element of stress away!PositiveResponsiveness, Quality, Professionalism, Value

Jemima · 21 June 2021

★★★★★ 5/5

Google

George was excellent, very professional and helpful from start to finish, we felt he worked hard to ensure a smooth a process, including "touch-base" phone calls and follow ups to keep everyone in 'the loop'. Thank you

Lauren · 8 February 2020

★★★★★ 5/5

Google

Worked with Jennie Morris to get my property on the market and rented out. She went above and beyond what I would have ever expected!! Great service. Thank you for such a quick turnaround. Would recommend you highly.

Dean · 29 July 2019

★★★★★ 5/5

Google

They are really professional, Jaydon was responsible for our case she was very helpful all through and was actively chasing everything for us.

Marco · 30 July 2022

★★★★★ 1/5

Google

Started down the selling path with Beresford Adam's as they indicated they had full service offering with mortgage brokers and solicitors. Turns out solicitors were in Sri Lanka and just about impossible to understand over poor phone lines. …

William · 13 October 2025

★★★★★ 5/5

Google

Absolutely Fantastic Service from everyone at Beresford Adams - wouldn’t use any other estate agent.. Professional, friendly and fantastic communication - Nothing is too much trouble. Special thank you to Amy and Louise :)

Julie · 26 February 2020

★★★★★ 5/5

Google

Brilliant service from Amy and others on team. Amy is highly professional and a driver. She instils you with confidence throughout the sale/purchase process. My wife and I wish her well for the future.

Rma · 8 January 2020